Owner and staff truly care about your animals and treat them like pieces of your family. Amazing…read morequality work.

I want to start by saying Dani, the trainer, was very helpful and provided great feedback in forms…read moreof video sent via text. Truly the only good thing about my experience here. My aussie got her first heat cycle at 8 months and I was told she was allowed back in a few weeks once her cycle was complete. She was attending day care and training sessions a couple times a week. Unfortunately, I had some other personal matters come up and will be moving so I asked for a refund. They will not offer a refund on services and offered store credit instead. Okay, fine. I scheduled a weekend boarding to use up my remaining credit and I get a text this morning asking if my dog was spayed, if not she was not allowed to return. I understand the need for the policy but I was never made aware and was told previously by a staff member it was not necessary. I am not in a position to get her spayed right now, plus I am moving states next month. They still refuse to offer a refund of nearly $300. That is a good chunk of money that apparently they intend to keep. Doesn't matter that store credit never expires, I will not be able to use it. They made a mistake with lack of employee knowledge on policies and refuse to right their mistake and now stealing my money. This is wrong. I was emailing the owner back and forth and I am disappointed with their handling of this situation. I had my dog groomed and bathed on 2 separate occasions and she came back with mats and not dried properly. Some staff members were very standoffish and unwelcoming at drop off. There is no access to cameras and I was denied access to the facility to see where my precious pup would be. I do not recommend this facility.

I was truly disappointed with the inexperience and ineptitude of the front receptionist who doubled…read moreas phone agent and dog watcher. He really didn't seem engaged whatsoever in his position and couldn't answer basic inquiries. The small dog room was equally disappointing in that there were 3 visible puddles of urine left unattended, and the dogs were apparently left on their own, excepting for occasional check-ins (supposedly every 15 minutes or so) by that same front desk employee. When asked if the dogs got to go outside, he said "not really", so it appears they are stuck in a small room with little stimulation or oversight for hours on end. We won't be using Scooby Shack for either doggie daycare or boarding as originally anticipated.

the scooby shack in lake oswego is stellar!! i have used their daycare and boarding facility for…read morethe last 3 years and have never had anything that caused me to be concerned about my two dogs' care. i can't even count the number of times the staff has been a+ in accommodating my needs when it comes to leaving my two dogs with them. i have been a tough client to deal with in terms of accomdating my schedule. i run a business that doesn't always allow me the luxury of picking those two pups up at "end-of'-day". everyone has been so helpful every single time!!! my two pups always get excited when i tell them we are going to scooby do, ( i know it is shack but can't help but say "do") they stay many nights with last minute call to scooby shack and have never had any issue where they don't accomodate me. thank you scooby shack!!! you all are a+.

My dog loves coming here. She has the best sleep after day camp or boarding. She is always super…read moretired the day after which tells me she had lots of fun

Love this place beyond and so does my dog Argos - You can see where the dogs are going and playing…read moreand it's a wonderful place. I don't trust my dog at most places but I trust them here staff is amazing .. I moved over an hour away and I bring my dog here multiple times a week - that's how much Argos loves it here and his happiness is worth it all. Thank you ADHA- we love ya

Used to love this place then one trip my wife and I came back and my dog Koda was never the same…read more My dog doesn't like people now that wear a hat and was scared to lift his head for the first week we had him home. So sad! Not sure what happened.

We have been using At Home Doggie Daycare for dog boarding since we moved to the area two years…read moreago. Before we first boarded our two beagles I was worried my dog chance would have a hard time because he is a rescue and extremely attached to me (he won't even go on a walk with my husband if I'm not there!) before our trip barb suggested I drop my dogs off for a trial run. They did great and were both tired from playing when they got home. When we went to drop them off before our first trip they jumped out of the car excited to be at doggie daycare! I felt relieved knowing they were in good hands. The few times we've brought our dogs to barb and her family my dogs were excited to be there. They love the at home treatment and so do we!

I've been coming here for years... first a friend recommended their dog training classes. Had…read moreSarah and Lucas as our instructors and they were patient and great (they've since left). They offer day training half and full days for dogs and full service grooming. I do the afternoon walk in for dremmel nail ($20) with Alissa since she's amazing. You can also wash your own dog with a self wash. The staff are always kind as well.

Incongruous attitude - poor communication. Misleading "rules" for grooming and appointments…read more There are other establishments - more professional and articulate with better treatment to customers. My inclination is their behaviors will transmit to your pets. Not worthy of your time or money.

New dog, new kennel. That was our plan…read more And since our dog was a young pup and this was her first boarding experience, I was very concerned about where she stayed. Overall, our experience was very good. From the prompt and personal response to our email request for a reservation, to having the paperwork in order when we arrived. The only downside was the location, a bit of a drive for us, and it also seemed a little chaotic. But, in all fairness, we were picking up on a holiday weekend, so some chaos is expected. I should note that I chose Windy Ridge based on a glowing recommendation from a regular customer with the same breed of dog. They've been very happy there for years and based on my experience, I also consider them to be a good option. I found their rates to be reasonable in relation to other kennels in the area: Rent 1 run for 1 dog: $28/day Rent 1 run for 2 dogs: $45/day Rent 1 run for 3 small dogs: $56/day These daily rates are charged just like a hotel. You pay for the day when you bring your pet in, and checkout time is 12:00 noon the following day. Any checkout after 12:00 noon will be charged an extra day. There were also a couple things far superior to the kennel we used for years with our other dog. They are open seven days a week, so we could pick up our pup on Sunday, which is great emotionally and financially. They will also give your dog medication (orally, not shots), two times a day at no additional charge and a free bath after seven days. It used to frustrate me to no end to pay a per pill charge every day at our former kennel. We ended up finding another kennel closer to home, that was on a smaller scale and just feels a bit more comfortable for our "baby." However, I wouldn't hesitate to board her at Windy Ridge again if my first choice was already full.

This is the ONLY place I'll board my dog. Super nice people who genuinely love my dog. This is…read morewhere I go after I had a TERRIBLE ordeal with Canine Country in Tualatin. You can read about that here: http://caninecountrytualatin.wordpress.com/2009/10/24/shawn-riley This place is a straightforward kennel facility. Dogs are kept in their own separate run and well cared for.

Always a great experience Staff welcomes us they're great with our pups everything from Nail…read moregrinds, anal glad release, self wash and more Well, priced convenient, friendly and clean Can't ask for much more check them out we highly recommend - And our pups Rouge & Stout Love their staff Coach Shawn

I do not recommend this place. I tried their self service dog wash. Their tubs are too flimsy for…read morelarge dogs. And their shampoo's are so watered down that it just squirts out like tapwater. If you do go, you need to bring your own shampoo. On top of that, the "shampoo" smelled like something that's used commercially to mop floors. I've never smelled that smell before and a shampoo. God only knows what I was washing my dog with. When I asked the guy why the shampoos were so watery, he said that "they were running low so they added some water so that they would go farther until their next shipment arrived." Despite my better judgment, I also brought my Shih Tzu there for full grooming because she needed a haircut. When I dropped her off for her APPOINTMENT, the person that was going to groom her told me it would take a couple of hours meaning she would be ready by 11am, having a 9a appointment. At 11:15am I called the store to see if my dog was ready. The Store manager answered the phone and informed me that she would be ready around 2 PM because "they had a lot of walk-ins and other dogs that needed to be groomed too". I said well that's why I made an appointment and that the lady that was grooming my dog said that she would only take about two hours and would be ready at 11 AM. This person on the phone continued to argue with me about "you don't know how dog grooming businesses work," among other abrasive comments. I had gone out to run errands during these two hours and was nearby which is why I called. I decided to go ahead and go over there and pick up my dog - in whatever condition she was in. I figured if she was going to be another 3 hours, she was probably still in a cage waiting for her bath. When I arrived, they brought up my dog, who appeared to have already had her bath and haircut, Which made me extra confused - if she was already finished why did they tell me that she wouldn't be ready until 2 PM? When it was time to pay, one of the employees had to go back and ask what the charge would be for the grooming service. He came back flustered and said it would be $90! For a 15 pound Shih Tzu! I asked why it was so high, and he just said that's the price he was told. I asked to see a price sheet and he acted like he didn't know if one existed. Then he pulled out a price sheet that was laminated on a chain right there by the cash register and told me how these were "old prices from years ago" when he first started even though it was on a chain and laminated and right there dangling from the cash register. The price sheet for a Shih Tzu said $65 and up. I would certainly like to know why I was charged $90! Of course, there was no explanation. I cannot emphasize enough how much I do not recommend this place - self-serve or full groom. Save yourself a headache and possibly injury to your pet and go someplace else!

I originally found Shawn researching dog training for my dog- aggressive GWP. After consulting and…read moreinterviewing several different training groups all over Oregon and even as far south as California I thank God I found Shawn and The Dog Way. It's only been a few days since our first class and already my dog Edwin has much more balanced energy and behavior. For the first time I my life I actually feel like I really know what I'm doing when it comes to my dog and his behavior and I can be assertive in my demands of him. As a bonus the same things we are doing with him we are doing with our other dog Juno, which is a Doberman. She would growl and bark so aggressively running up and down our fence-line every time a person would walk by with a dog. Now she is barking maybe once or twice a day but stopping right away. Within a week I am sure she will no longer be barking or growling. This review is being posted at the very beginning of our training and I am so impressed with the knowledge we've gained and the changes we've seen in our dogs. I cannot wait to get Edwin to the boarding orientation so we can start him socializing with other dogs and learning the appropriate way to communicate and act. If you need help with ANYTHING dog call The Dog Way first. Don't waste your time on any other training. I've done treats, clickers, e-collars, gentle leaders and harnesses but the program Shawn has put together hands down WORKS. If you have ANY issues with your dogs for ANY reasons simple or complex call The Dog Way. It will change your life. I will return to update in a few months.

This is going to be a bit of a long review but I have a lot I want to get in and I really wanted to…read moredo Shawn justice. First off, training: In 2015 my family adopted a 2 1/2 year old German Shepherd, Lobo. I had no prior dog experience. I found Shawn and decided to take my new family member in. Prior to Lobo being rescued by the Oregon Humane Society he was abandoned at a pound after numerous backyard escapes and running around the streets in Clackamas. This dog I brought home was dominant, pushy, high energy, and totally ignored any command I gave him. He barked, couldn't be left outside for long periods of time, and jumped on furniture. So off we went to Shawn's for his 24 hour observation period. When I came to pick Lobo up the next day he gave us some training videos and a list of rules that Lobo needed to follow. He showed us how to do heel and blanket work and taught us the importance of being a leader. Shawn was informative, and he helpfully dumbed it down to one thing to remember (consistency) and one thing to work on (blanket time). When I put Lobo in the car he was shaking a little bit. A family friend with me at the time noted this and I made a note of it. I assumed it was because Lobo was so used to being in charge and he had been put in his place. Over the next several years I continued to work with Lobo using Shawn's methods and I saw great improvement. My dogs are my children, and I would never want to hurt them or cause them to fear me. Lobo doesn't. He loves me. We have a great relationship and are very bonded. Shawn's methods are NOT about fear and violence as some have suggested. They are about trust and mutual respect. How many times Shawn has said that "you must respect your dog and they must respect you" I can't even count. Lobo has blossomed under this leadership. He is the perfect dog. He is obedient, though he does test me every now and then. He is calm in the house and around people, and nothing makes him reactive. He is confident and will try to do anything I ask, even if I don't always think it through. He has faced fears for me because he trusts me, like swimming in a river. When we go out and about he is aware and alert and keeps an eye out for me, but he is never out of control or even close. He is amazing off lease and 100% reliable. He is great with kids, even when they have accidentally hurt him, and he has overcome dog aggression (he had gotten into 2 dog fights before). While Lobo started off a little put off by Shawn, he now LOVES him. Lobo gets super excited when we pull up to Shawn's place, and he always goes right up to Shawn to say hi. Shawn also loves Lobo and has told me so on numerous occasions. Last year (2020), my family welcomed another young Shepherd to the family. At 1 1/2, Ollie had already been through a lot before she was rescued by an animal shelter. She was anxious, shy, reserved, aloof, and went into panic mode if you clicked a pen. She didn't trust anyone. It felt like I was back to square one with her when it came to my knowledge of training. I knew what to do with a dominant dog, but an anxious one? I took her to Shawn for help, and when she first met him she was terrified. Now Ollie loves Shawn. She is starting to trust more and more and is way less anxious. We are still working with her and she continues to improve. In time I know that she will become every bit of the amazing dog that Lobo is. Thank you Shawn! Without you I am sure that we wouldn't have been able to keep Lobo, or at least be as happy with him as we are now, and we wouldn't have even dreamed of getting a second dog. Second, boarding: The boarding area is wonderful. I have been to the back of the house with Shawn to see it. The dogs get to run around a large secure area all day and play with one another. There is plenty of shelter and they always have fresh water because of a special pipe system. I don't ever want to board them anywhere else! They love it and I love it. One thing to mention is that on one occasion my dogs did get skunked, which was AWFUL. It wasn't Shawn's fault, but the smell didn't go away for months. The dogs usually need a bath after being boarded too because they run around with smelly dogs all day. Third, Shawn himself: Shawn loves my dogs and gives them lots of affection but is at the same time a good leader. My dogs love him. That relationship is very important to me. Shawn himself is loud, intense, and he talks a lot. A lot like me actually. Some people may call this abrasive, but it is his personality. Sometimes I do need to interrupt him to get a question in, and sometimes I have to put a time limit on a conversation. That being said, none of that is unique to Shawn. If you think he is talking too much tell him so instead of getting secretly offended. Having spent more than 7 years using "The Dog Way" training method and working with Shawn, I am confident in my review.