I have always been happy with my experience at NakedMD Mission Viejo I had a facial yesterday with Danica and it was very nice. I would recommend her to any of my friends. They are always so pleasant there! read more

Sometimes a cheaper deal isn't worth the price. Unfortunately I felt off when the lip injector had said I needed to have a zoom call with a nurse to make sure I was clear for injections. I went through a ton of pain for my lips to be absolutely embarrassing. And lost $$$ because of it as well. I so badly wanted to love my results and this place . But unfortunately my lip results say otherwise . And when I had mentioned I wasn't happy they said absolutely nothing about it . Don't get the tox either as I had NO results at all . Truly disappointing, please make sure to go somewhere else for injections. Now I'm waiting for them to hopefully naturally dissolve so I can go somewhere else and I won't be short cutting a deal . read more

NakedMD - Uneven and lumps on the bottom of my top lip . Which I did not have prior . - Medical Spas Near Me - Mission Viejo, California

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I had one syringe of lip filler done here a month ago. After the swelling went down, there was zero difference compared to before -- my lips look exactly the same. Now, when I smile, my lips look lumpy and uneven. I've had lip fillers before and know what proper results look like. This was a complete waste of money. I'm very dissatisfied. read more

NakedMD - Medical Spas Near Me - Mission Viejo, California

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My first time getting lip filler and Botox and my girl Bria did so good! She was so knowledgeable and informative from the beginning that I felt so comfortable. She was gentle and so kind. If you're thinking about getting anything done, just do it and get it done with Bria! read more

I've been to the Mission Viejo location of NakedMD twice now and both visits have been positive experience. During my first visit I did PRF injections under the eye. Autumn was my nurse injector and she was very gentle and knowledgeable. She did a wonderful job explaining the process and setting my expectations. Even so, I was shook by how crazy I looked immediately afterward. When first injected, the PRF just sits under the skin like a massive liquid bubble... but it did go down within 2 days and was barely noticeable, and I didn't bruise at all. This time I decided to do Collagel under the eyes instead. Some places call this PRF EZ Gel. It's also a PRF product but prepared to a thicker consistency, more like filler, to improve some of the hollowness. Emma was my nurse injector and she was so great. She was very kind and also had a gentle touch. She walked me through every step of what she was doing to make sure I was comfortable and not feeling any pain or discomfort. I appreciate that she took her time to make sure everything was just right. The whole process took a little over 1 hour from the blood draw until she was finished with the procedure. They also apply topical numbing cream while you wait for the Collagel to be prepared. My immediate results look promising, so I can't wait to see the final result in about 2 weeks. read more

I absolutely love my lips, it was my first time having fillers and everyone was so sweet and made me feel so comfortable. Casey was adorable and numbed me very well, Kara was amazing. Definitely coming back and referring all my friends! read more

I loved my experience here! I initially had filler done elsewhere & I wanted to get it dissolved. I expressed my concerns of pain & we had a dental block done to minimize my pain. Bria took care of me and kept everything professional and comfortable! I received filler dissolver, dental block & botox treatments! I had minimal to NO swelling by the time I came home. I can't wait to come back in 2 weeks to have my filler re-done by Bria! read more

Shortly after my last review was posted I was contacted by the manager and she was absolutely wonderful, she made me feel heard and related to absolutely excellent customer service. And my injector this time around was the absolute best as well she gave me a super thorough consultation taking a look at my lips and feeling them to see what exactly it is they can handle and made the appropriate call for me and my lips at this time, I'm so thrilled with my experience this time around it's relating much more closely to my first experience here and I couldn't be happier. read more

They are great. They have last minute appointments. Good pricing . Highly reccomend the tox from here

They told me to get a facelift and that they could not fix my Botox which they ruined and I paid $1000 for. Really upset with their customer service read more

I had a very disappointing experience at NakedMD Mission Viejo due to poor organization and lack of basic customer service. My appointment was scheduled for 11:15 AM on January 15 but the process started off poorly. I was checked in, handed an iPad to fill out my information, and immediately ushered into a treatment room. After that, no one checked on me. After 10 minutes, I went back out to return the iPad and was told, "We'll be with you shortly." Another 10 minutes passed with no one coming in. At this point, I was already 20 minutes past my appointment time, sitting unattended. I went out again to ask when I would be seen. I was told they would "check." A few minutes later, someone finally came in--not to start treatment, but to take photos and aggressively upsell additional services. I declined. More waiting followed. Another staff member came in to explain they were waiting for a nurse to validate my information. After yet another delay, the nurse finally video-called in. Two minutes later, my injector came in and completed the treatment quickly. From start to finish, I was there 45 minutes, saw four different people, and felt more like a sales opportunity than a client. The lack of communication, excessive waiting, and constant upselling made the experience frustrating and unprofessional. If you value punctuality and customer care, I would NOT RECOMMEND coming here. It's not an aesthetic clinic. It's just a bunch of sales people working at this place. It's awful. I've been to many clinics before and nothing like this. It's a pretty sad environment. Note: Your staff needs customer service training badly. There is nothing inviting about any of them especially those people sitting out front. read more

Had an amazing experience front desk girls are very kind and made me feel super comfortable I can't remember her name now but the girl who did my lips did and amazing job and I barley felt any pain I think her name starts with c or k! She was super sweet and explained everything very well to me! read more

NakedMD - After - Medical Spas Near Me - Mission Viejo, California

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Ersi was amazing! So informative and guided us through the entire experience. I couldn't be any happier with the results!

Hate to write negative reviews but had to be done and this is solely for whoever is doing the appointment bookings. Back story - my sister and I are from south OC so it takes us about 35-45 minutes to get to this location and we go due to nurse Kara who is great at what she does, awesome, amazing every time, which is why we followed her to this location. The first time at this location, we had an appointment all with nurse Kara. Coming from south OC, probably 10 ish minutes before our arrival, we get a call saying she is running behind if we can push down to an hour later... we told them we were already there and then the girl on the phone said it's fine she will see us, great we hung up. Then 5 minutes later we get a call saying actually she had to take her lunch so we cannot be seen but we were offered a facial but couldn't be done today.. lol what...? We told the girl we were there so we'd talk in the office. Got to the office and pretty much had to wait for nurse Kara - which was pretty annoying because now we were what, an hour after our scheduled appointment time? We had our visit with nurse Kara, she was great. We love her. She was very apologetic for something that is out of her control. And because she was so great, we thought this horrible scheduling wouldnt be an issue later... wrong Fast forward to today, this time with our kids (1 year olds btw). My sister and I purposely set our appointment earlier @ 11:30AM to avoid any issues. Surprise surprise, we arrived on time, checked in, and the girl takes us to our room and proceeds to tell us that nurse Kara started injecting just right now if we could wait 30-45 minutes. Lol shocker? Not really. I told her we're just going to walk around the plaza if she could give us a call when they are ready since we really had no choice. I told her this same thing happened last time and she totally dismissed it and tried to turn the blame on us and proceeded to say that they were squeezing us in last time which is the reason for the delay, when in fact that was false and we all had a scheduled appointment, but whatever. So we went on a walk and surprise surprise again, we get a call about 50 minutes after, so around 12:20pm, this time, it was nurse Kara running behind from the previous appointment and if we could come in at 1:30PM... LOL WHAT?!? We arrived at 11:25AM... a pretty much 2 hour wait???? When we had an appointment? What's the point of scheduling an appointment? So at this point - we're pissed but what can we do, we're already there and didn't want to make a drive back AGAIN. So we waited around. Then we get a call at 1:20PM to come she's back from her lunch. Lololol so it was never a patient, it was her lunch, which everyone deserves and needs. But they could've just been straightforward with us from the beginning. If they were transparent and said 1:30PM instead of beating around the bush, it would kind of be a different story but they didn't. Whoever does the scheduling for this location lacks knowledge and needs to be taught how to schedule appropriately and accordingly. This is the second time we've had to wait when we had appointment times and it's completely unacceptable. Disappointment, upset, and just pissed the fuck off is an understatement. If I could give it zero stars, I would. Kara - you are amazing!!! This review is not a reflection of your work. You are great, your work is great, and you are awesome at what you do! read more

I love naked Md! Especially this location! I've been coming here for a few years now and love all the injectors in there! Specifically use kara, she's been amazing from day 1! I've been doing under eye collagel for a while, and love th results! My lips look really good too!! read more

I had a great experience here having my first lip filler done! Everyone at this facility is amazing and kind. They all made me feel comfortable and I definitely recommend this place to everyone and will to people I know. All the employees are very helpful. Including the person who helps do the bookings, front desk , injectors , ect. I'm really glad I chose to come here ! I got the Versa filler. read more

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Close to the final results - it's been exactly 2 weeks since I got Versa lip filler, & I'm pleasantly surprised by the results so far. Typically my past injections just didn't seem to last, & based on the descriptions I've heard for different fillers, Versa seemed subpar to what I've used before. In fact, I've liked how my lips looked during the two week period of swelling, but wasn't happy with the lasting results. I'm sure there's still some swelling left, but my lips look much bigger & fuller than they did before, but I'll have to see how long it lasts. No one has come straight out & asked me if I got injections either, (unless they were holding their tongue). I did definitely have a good amount of bruising, which was new, parts of my lips were much darker than others, but that's gone. I also didn't quite follow the post-care instructions to the letter - I did use straws, drink, & other usual daily activities. All I did do was ensure they were always well hydrated, & use arnica gel overnight. I was told not to use the gel as it's more drying than a cream, but I added a layer of vitamin E oil with the arnica. I added an updated picture at the two week mark - I'm just wearing basic chapstick. I already have another appointment scheduled for a new service - overall, I recommend NakedMD, especially my injector Autumn, for lip fillers. read more

NakedMD - Before lip injections - Medical Spas Near Me - Mission Viejo, California

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Do not go here. This place is completely fraudulent. I specifically asked to know exactly what was being injected into my face, and they ignored me. The product they injected didn't work. When I followed up, they told me to come in to speak with a manager. I drove all the way there, only to find out there was no manager on site and no one who could help, even though they had scheduled the appointment. Don't waste your time or risk your face. Even if they advertise cheap prices for units on Instagram, it's absolutely not worth it. It's a waste of money. Poor customer service as well. read more

Amazing facility! Friendly and knowledgeable staff! Clean facility, I was greeted right away and had all my questions answered

Went in for my last appointment before moving last night.... and well, i'm glad it was indeed my last. When i called to book my botox and chemical peel i was told i could only book a tuesday because that was when an esthetician was available. last february i had this same service done. this is key. i won the chemical peel in the christmas give away. also key. so i take time off of work to accommodate the service i pre bought online, as well i dont want to throw the money away. i come in. there's zero esthetician involved. i'm asked to go wash my face myself in a shared bathroom space, the injector was visibly annoyed between expression and tone that i even had the audacity to have makeup on. sorry for coming straight from work i guess? last year an esthetician was involved, prepped my face. made sure it was properly clean and ready for the service, then the nurse came in and applied to peel. when i showed my injector my order, there was an obvious shift "oh you paid online,...." (this isn't the first time i've been treated oddly for this. typically it's just reception that gives weird attitude about it. not the medical professionals) and that i had taken advantage of the sale naked was blowing my email up about for weeks. so i take an hour off of work, lose that income, to come in and get the most half assed and judgmental experience of my life. my injections were done in what felt like a rushed and careless way as well. she didn't map out my face, just roughly and hurriedly did my botox. i've never experienced the pain i did last night with any of the other injectors i've used. if you get a short brunette injector beware, she's judgmental and unprofessional in my opinion. my prior glowing review stands to show how dramatic of a difference this service was. i felt unwanted and unwelcome. i felt judged and unimportant. hopefully i have no issues with my chemical treatment or injections. i won't even lie that im worried about the outcome of both at the moment. i emailed corporate while still in the chair, it's unfortunate that my last experience was so below bar. i've spent the last year and a half sending all of my own hair clients to this location, thankfully told them to ask for the injectors i liked. read more

Everyone that works here is so kind and helpful. I got lip filler for the first time and had such an amazing experience. I love my lips and I will be coming back. read more

This was my first time coming here for lip fillers, and I have to say I'm so impressed! I've gotten fillers and Botox at different places before, but this has been the best experience. The staff were very welcoming, friendly, and professional. My lips turned out absolutely perfect-exactly how I wanted them! They also offered me a free facial, which was such a nice surprise. I'm really happy with my results and definitely recommend this place if you're thinking about getting Botox, fillers, or a facial. read more

I had an appointment scheduled for 6pm but wasn't seen until about 7pm. When I arrived, I spoke with the front desk and added an additional treatment to my appointment, but when I was finally called back the provider wasn't aware of it. The overall organization that day felt very disorganized. I received half a syringe of lip filler. I mentioned that I tend to overline my Cupid's bow and that I wanted a pouty look, but I did not ask for more filler in my top lip. However, most of the filler was placed in my top lip, which created an unbalanced look that honestly makes it appear like I'm having an allergic reaction. In my opinion, as the professional performing the injections, there should be an understanding of lip anatomy and aesthetics. Placing more filler in the top lip created a result that looks unnatural and not flattering. I reached out about a week later to express my concerns and was essentially told to just wait and see how it heals. I didn't feel like my concerns were addressed or taken seriously. At this point it's been about two months since the appointment and I'm still unhappy with the results. Lip filler is expensive, and now fixing the imbalance will likely cost me additional money. If I had loved my results I could have overlooked the long wait, but combined with the disorganization and the outcome, the experience felt disappointing overall. read more

I love coming here they take care of you and and the staff really nice it's easy to get to and the waiting area super cute

This place is the worst. My husband had gotten me a giftcard based on the awesome Yelp reviews and my expierience has been questionable at best. I started coming in December and came approximately every 6 weeks for Sculptra and about every 3 months for Dysport. Approximately 7-8 times total. Not a single time did I see the same nurse. It sort of feels like there is a revolving door of nurses that continually got worse as time went on. You barely speak to the nurse at all, just the front desk lady to be the intermediary before they inject you and they go off pictures to quote you instead of actually speaking to you about your concerns. I have a permanent nodule from poor injecting from two times ago. This last time they did an awful job with placement and my eyebrows drooped but the top of my forehead was missed completely. They also changed their pricing after convincing me to sign up for their "tox club" and continued to charge me for this club even though the product I used was no longer included in this program. The front desk lady tried to argue with me that they dilute their Dysport differently than other medspas and that is why they were now currently dramatically overpriced. When they sent in the nurse to speak to me about dilution rates, she told me they used the standard dilution that was recommended on the packaging, so the front desk lady was being totally dishonest. They texted me two weeks after my treatment to tell me that the price went back down to a normal price and I commented that my forehead was a mess and my nodule was still there and let me know that they had availability today at 11am. I said that worked for me and worked my whole day around the treatment, but when I got there they had never actually made the appointment. They were going to "squeeze me in" and after over 30 minutes of waiting in a room, they came to tell me they were going to charge me for their mistake because it was now 3 weeks out not 2 and I would have to keep waiting. I just left. I would rather go somewhere else trusted with my facial injections. This place is a hot mess. read more

I have never written a bad review before but not sure what else to do as this is my third time in a row trying to come in for a service, waiting over 30 minutes to be seen and then having to leave. The staff are friendly but each time I get seen it feels like it's just a 5 minute conversation trying to upsell me on more product, and then waiting around until I come out asking how much longer it should be and them telling me they're not sure but that I should pick a less busy time in the day if I don't want to wait so long. During my last visit, I had an appointment at 6pm and waited approximately 40 minutes before I finally told them I had to leave. They told me to pick a time that is earlier than 6 next time because they're really busy at that hour. Today I came in for a 3:30pm appointment, waited 35 minutes and then and they told me I should try and come in at 9am. I told them that unfortunately I work during those hours and I had to take my lunch to come in for today's appointment, and they apologized saying that they only two staff have on site. I completely understand that with limited staff it's hard to see everyone at once, and I'm not faulting the workers for it but there should be a better booking/time management system because I don't think waiting 30-40 minutes for your appointment (and then basically being told each time to pick a better time if you don't want to) should be the norm. read more

Bria and Casey were so sweet and made the experience 10/10!! Gonna make this location my new go to :)

I rarely write reviews, but I had to share my experience. The location is great with plenty of parking. Med spas usually make me a little nervous, but the staff immediately made me feel comfortable. Check-in was quick and easy, with no wait time at all. I was promptly taken to a beautiful, private room to begin my consultation and service. The team was incredibly gentle, listened carefully to all of my concerns, and offered several options based on what I felt most comfortable with. Overall, such a positive and reassuring experience. Highly highly recommend! read more

NakedMD - Products from Naked MD - Medical Spas Near Me - Mission Viejo, California

Just had a tox appointment this week with Celena. She was so kind and was very light handed and made me feel comfortable. I appreciated her knowledge and tips for aftercare. I go out of my way to come to this location, the staff is always so kind and accommodating! read more

Annie helped me out and was just so sweet and nice! She helped me understand the process and what would be the best route to take to achieve what I was looking for. I would have to say she did an amazing job and am happy to find a great place to go to for my needs! read more

NakedMD - After filler and lip flip - Medical Spas Near Me - Mission Viejo, California

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Can't give this place enough stars!!! Botox is EXPENSIVE in OC and NAKEDMD is a hidden gem. Found them thru a recommendation on a rebook moms group and I'm so happy I did! They've got a great monthly subscription that drops the price per unit from $8.99 to $6.99- total steal! When signing up for the monthly membership, you also get a free facial on your birthday and another facial to use throughout the year. Friendly and professional staff, clean office... Great little spot- highly recommend if in MV/surrounding areas. read more

NakedMD - 7 day results - Medical Spas Near Me - Mission Viejo, California

Loved my experience here the staff is so friendly and professional! It was my first time doing anything in a medical spa I wanted to treat myself for my 30th bday I did some lip filler and forehead Botox and I'm so happy I came to nakedmd! I had Kara she was so sweet and professional made me feel supper comfortable answered any questions I had and was supper supportive with the lip filler experience. I was kinda nervous since it was my frist time... I can't wait to come back and see my girl Kara again in may! Definitely would recommend coming here read more

Best service ever!!!! I received a hydrafacial at the Mission Viejo location with Candice. She is so knowledgeable, gentle, and thorough. I fell asleep during my facial because how relaxing it was and my skin was GLOWING by the time it was over. The only bad part was that it had to end and I had to wake up lol. I've been seeing her for my facials routinely and never had more compliments on my skin! She recommended some great holy grail medical grade skin care products that have helped with my sensitive skin so much. My nurse injector was nurse Kara and she was amazing! One of the sweetest injectors I've ever met and so gentle. We did filler and "tox" to freshen up before the holidays. I'm a baby when it comes to needles but she was great, even handed me a distraction device, ice, and chlorophyll water before we started. The service here is top tier! Thank you for snatching my face Kara!! Their NP Nick and consultant Iran were extremely kind as well. I will be back for more facials and injections :) read more

NakedMD - Medical Spas Near Me - Mission Viejo, California

I love this studio! This was my second visit. The girls are so kind and are always so helpful! Alyssa did my consultation today and she was sweet and thorough and really cares about my goal! Highly recommend nurse Celena! read more

I saw Kara who is a RN for my first ever tox and lip filler today at the MV location. I was very nervous having never done anything before. Let me say..She was absolutely INCREDIBLE!! I cannot recommend her enough. She was so thorough, talked to me about every concern, helped me make the right choices, had an expert touch..it did not hurt at all. She's truly such an artist and I am beyond happy with my results. The studio itself is clean, decorated beautifully, and the staff are very friendly! Highly recommended. read more

NakedMD - After Versa filler - Medical Spas Near Me - Mission Viejo, California

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I've started my lip filler journey here. I have the smallest lips ever and these ladies are amazing and my lips look amazing. Awesome girls awesome prices awesome results. Thank you Celena! read more

The wait time was horrible, I waited for over an hour past my appointment time. I waited in the waiting room for over 30 mins then in a room for over 30 mins. If you don't mind waiting it wasn't bad. read more

First time at this location and we loved Alyssa and Kara! Will definitely be coming back to this location. Alyssa was great at explaining and answering our questions and Kara was great at making us feel comfortable during Botox and fillers. Highly recommend Kara! She's great at what she does. read more

I came here for Collagel & am soooo happy with how it went. Kara is an incredible injector and is so beyond patient & Bria was so helpful with taking my blood (I have incredibly tiny veins & it normally takes like 5-6 tries). So happy with this location & for Kara's incredible injecting skills!! read more

They did provide a full refund for the service, which I appreciate, and that's why I'm updating this to 2 stars. I'm grateful they made it right in the end, but the initial customer service experience left a lot to be desired. read more