It's almost like they have literally anything you need for your cupcakes, your desserts your cakes, and even party decorations. Really take your time to look throughout the whole store. There are a variety of small trinkets and sprinkles decorations. She also has a variety of Cake. boxes Cake. boards that you may need for any size dessert or pastry that you are planning to make. When I went for the first time it was experience. read more

Nancy's Fancy's - Wall Of sprinkles - Party Supplies Near Me - Santa Rosa, California

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Nancy saved the party. We delayed in ordering the edible cake picture, Nancy was able to have it rushed for us in time for the party. She didn't even charge us a hand or a leg. Thank you so much Nancy! read more

The best shop in town and owned by the best shop owner Jodie. Very helpful and will suggest ideas and tips and tricks for your next project. read more

I have been to Nancy's Fancy's a lot throughout the years and I usually find what I need. Most of the time there is a large selection but the place needs someone to come organize it. Boxes laying around , carts in the isle, supplies just put wherever, kind of dark. It may have only a few employees but maybe get a crew to do a makeover and brighten it up some. read more

Was recommended by an in-law. The place is a bit "thrift store" organized. They have things you won't find in a grocery store, but is it worth driving across town? Honestly, I think Amazon is a better option. Or even Michael's. Sorry Nancy. read more

This is a great place to shop for unique gifts and accessories for all occasions. It has quire a selection of items to choose from. You can spend quite a while just browsing the aisles. I was able to find my gifts and some birthday decorations all in the same store. Great little shop! read more

We needed balloons and some random things for my sons second birthday party. I bought the balloons the day before his party and the owner said that balloons would only last about one day so she offered to put some gel in it to keep them around a little longer. I don't know what magic was in that gel but the balloons lasted over a week! I bought a balloon at party city the same day, the same balloon with just a number 2 on it and the party city balloon deflated before my sons birthday even started...I'll be back for future balloon purchases! read more

Love love love this place ! Not only do they help you out with questions they also assist you in problem-solving. Always been extremely friendly and they always go out of their way to make you feel comfortable. I love that they have a variety of things from baking to decorating for a party to balloons to rental of a cotton candy machine! I've been here a couple times and my children have taken their classes. Very family-friendly, I highly recommend them if you need an inspiration or if you have questions and their prices are fantastic! read more

We needed a cake stand for a wedding. Jody was very helpful. The cake stand was a hit!!!

Jody arranged and carried out a fabulous 13th birthday party for my daughter! We talked a few times before the party and she customized it to suit the birthday girl and her friends perfectly. Everyone started with a very yummy undecorated cake, and ended up with a personalized (and delicious) masterpiece to take home. Jody and Albert were super helpful and made sure everyone had a great time. And the store has everything you could possibly need to make masterpieces at home too. read more

Nancy's Fancy's - Watching Jody use a Russian frosting tip - Party Supplies Near Me - Santa Rosa, California

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This place is absolutely a rip off! My husband went here this weekend to get 10-20 standard latex balloons blown up for my daughters second birthday party. He ended up getting 2 foil ones and 6 regular latex ones and it cost $60 .......which is absurd. I could of just went to Safeway to get nice ones that would of lasted way longer for cheaper. This place pge requires a customer to purchase a weight for the balloons... no other place does that sooo dumb. They also don't even fill the balloons up to close to capacity... one of the foil ones he brought home looked deflated already like it was a week old. How embarrassing is that. I told him he should of just walked out because no place charges that much for just balloons. I kid you not my husband got these balloons done at 3pm on Saturday and by the time we woke up at 7:30am the next morning they were all on the floor.... Sounds like they aren't even using 100% helium because I have never paid for balloons that don't last at least 24hr. They also try to charge you some goop they can insert into each balloon where it would last up to a week for $3 more a balloon. Thank god he didn't agree to that scam. The lady helping my husband said the helium is so expensive now ... you can buy a tank at target still and fill up over 50 balloons for the fraction of that price we just paid. I would never go back here. Idk how they have 4 star reviews. Wish I could give 0, I'm so pissed my husband got rip off from this store. read more

Jodie from Nancy's fancy is the best. True customer service and is just the greatest candy maker. please shop local and give her your business. Jodie will go over and above to make you happy and deliver you great products/classes. I am a forever customer. read more

DOUBLE CHECK YOUR RECEIPTS WHEN SHOPPING AT NANCYS FANCYS. THE OWNER WILL RIP YOU OFF! I usually do not write reviews but this will be my exception. I'm a cake decorator, I own a small baking business, and I have been shopping at Nancy's Fancy's for at least 8 years, and when it sold a few years ago it went straight down the tubes, and it's only getting worse. The other day I went in to buy some royal icing flowers and some other things that I needed, Jody (the owner ) Was at the counter just getting off the phone and complaining about someone who owed her money and was having issues getting a check from them, I laid my stuff in the counter and she proceeds to ring me up, now I watched her pick up each item and ring it up, didn't seem like I got a ton of stuff and my bill came to $75. Paid for my stuff and left the store. When I got back to my kitchen (only minutes away) I decided to check my receipt and my partner and went through it with a fine tooth comb, we discovered that Jody The Owner had over charged me, in fact she had over charged so badly that she added items that I did not even buy. I had 1 item at 2.99 she charged me for 6. In fact I think she kinda just made up prices. She over charged to the tune of $27 , and let me add, that her receipts are not itemized so it's a challenge to check Price to item. We collected everything that we had bought went back to the store and started to address the issue, I tried several times trying to explain to Jody what had happened, she kept taken the receipt from me and interrupting me. I kept asking her to let me explain and listen to me, she kept on, I totally lost my cookies on her, I'm ashamed of my behavior but I have never been treated like this. I have to admit I did make her cry, but she kept making excuses of what happened, and made feel like it was my fault, I told her that you look right at those prices and still rang up what you wanted, you over charged me $27. She did refund my $ and I so Apologize to her for making her cry. We left the store and got in my car. She left her store cane running out and ask me about the cake boxes, I told her I did not buy cake boxes today, she thought that was the problem. She totally believes I cheated her. Today 7/22 she called me to tell me that I'm 86 from her store. That is fine with me. Makes me wonder how many people she has done this to. IF YOU EVER SHOP IN THERE DOUBLE CHECK YOUR RECEIPTS TO MAKE SURE SHE ,THE OWNER , IS NOT RIPPING YOU OFF. read more

I have been to Nancy's many times, for a variety of different baking and decorating supplies. I remember coming here with my grandma and mom for stuff, way back in the day! Although I can find many useful things here, I have noticed in my last 3-4 trips that they have severely reduced their stock. Almost everything I needed was out of stock. Although I have always received helpful assistance and good customer service, I left disappointed today to see the plethora of "Time to Re-order" tags along the wall, and also knowing I'll have to order online instead of supporting a local business that has been around for a long time. I know I'll still continue to shop here, it's really the only local option for me for this type of stuff. I hope to see a much better job re-stocking in the future, though!!! read more

If your having a party big or small, you have to go see Jody. She will trick your party out. Jody did my daughters graduation for the budget I could afford, and it looked like a party for the rich and famous. Ask her for her chocolate fountain, it was a big hit. read more

I recently took the candy making class and had a good time. I learned a lot and was able to make candy at home the next day because they had everything you needed all right there. They offered a truffle making class soon after and that was great! There are some things that are a little higher in price but since there's such a big selection, I didn't mind paying a little more for one stop shopping. But don't get me wrong, not everything is pricey... I can't spend too long in there though... My mind starts going a million miles a minute with all of the ideas I get when I'm there! My husband says I'm only allowed to go if I need truffle supplies. He's no fun. :) read more

I have been shopping at Nancy's Fancy's for over 20 years. I have seen several management changes but have been able to always get what I needed and assisted by friendly and knowledgeable staff. Throughout the years with the changing economy, times and technology they have managed to keep their supplies current with new and exciting items that are Pinterest worthy. People can be hard to please, customers can have unique needs but Nancy's Fancy's has strived to please read more

My previous shopping here was abysmal when I went again in May of this year it was significantly better. I dealt with two entirely different people who were friendly, kind, and helpful. Being that it was only one shift experience, it wasn't enough to entirely overcome the crazy rude experience I had a while before, but it was a huge improvement. Enough at least to encourage me to try again sooner than later. (BTW, they were also unboxing merch at the front still, but were eagerly serving customers first. Much better Fancy's!) read more

New owner Jodie saved the day! I was scrambling for a cake and she was able to make it with super short notice! Jodie and her staff were very attentive and sweet. Jodie shared her plans for new supplies coming in and her excitement for classes. Cake looked and tasted great. It was a basketball court with a giant basketball in the center. She also made cupcakes with the boys jersey numbers on them! Great idea! Boys loved it and parents ooh'd and ahh'd. I know this place had a bad wrap before Jodie took over. She's been there since January 2017. Definitely give her a chance. You won't regret it!!! read more

Nancy's Fancy's - Basketball theme. Thanks Jodie!! Tasted delicious!! - Party Supplies Near Me - Santa Rosa, California

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I absolutely love Nancy's fancy's! I've have been going here for years for all of my baking needs. I just recently started a pastry business and they have gone above and beyond to help me get ingredients and supplies I need. Their customer service is amazing and I wouldn't go to any other place for my baking supplies. read more

What a wonderful place to shop for all my baking needs. Plus the friendly staff make it a wonderful shopping experience. I'm so glad that the new owner has kept the Nancys Fancys of yesterday, and brought it to the new now. read more

What a treasure! Especially for the baker. I teach culinary arts and Nancy's has everything you need from the esoteric to the mundane. The service is great and so are the classes. If you have checked in since it changed hands, do yourself a favor. The new owner has done a great job. read more

Jodie is been so helpful, I started my little baking business and she's been so great to me alway happy, she really takes care of her costumers. As her costumer I can say that I really trust them. Every time I need a edible image I just give her a call and I pay on the phone.. never had any trouble with her store. Never charged me over. One time I forgot a few things and she give me a call letting me know that I forgot my stuff in her store.. i been shopping in this store for a year and half and I can really recommend it.. there the best, Jodie your a angel saver thank you so much. Just keep the same way you been Trade your costumer always respectful,friendly and honest thank you for all you do. In life we have to deal with people that don't appreciated anything. I'm glad your doing so good ones again thanks for everything read more

This store has so much potential but they never have the baking items I need in stock. I don't know who does their ordering but whoever it is they stink at it. After several trips there waiting for the needed items to be re-stocked and inquiring about them I have given up. Going back to ordering on line. It is cheaper. I have to say though I have never had rude customer service there. Everyone has been very helpful and cheerful. Wish the place was stocked well. read more

Only have it two stars because of the friendly staff and manager Steph. Over the years the supplies are running low always!!!! And not. Much in stock like it used to be making cake decorating hard! read more

Some things may be arguably pricey, but Nancy's usually has much more than what I'm looking for... in a good way. There's a reason why I'm a regular, especially during the holidays. read more

I was lucky to be referred to Nancy Fancy's. Michael's, Whole Foods, Trader Joe's, Sur La Table, Williams Sonoma, Target, and Walmart didn't have what I was looking for, but Nancy Fancy's had it all for a small project. They have a variety of Wilton's piping tips. They were low on a lot of things, but I guess I was lucky that there was a substitute for what I needed. Their cupcake paper liners seemed half empty, but my color was there! Their color die was also half empty, and so was their regular butter cream icing/frosting. They didn't have the small piping bags, but I used the big one instead. So, if they had everything, I would have been really happy, but I was still quite happy because I was able to do my project that same day without having to go to 10 stores around town! read more

I'm making a cake today and stopped by Nancy's fancy's for my supplies. Me making cakes seems to happening more often these days. Sometimes I feel like I'm in way over my head, but the ladies here always have the greatest advice and tips to get me on the right track. I so appreciate the fact that they always make (and take) the time to answer all my questions. This is always my first choice to go for what I need and have never been disappointed in finding just the right supplies. Thanks ladies! read more

Nancy's Fancy's has the best selection for baking goods, balloons and special event accessories. I have always received the best customer service. If you can't find something, just ask and they will help you find it or order it if they don't have it on hand. Jodie is SO knowledgeable and is always willing to brainstorm if you have an upcoming event and need ideas. I am a steady customer and have never had a problem with pricing as stated by another review. They have quality products, not Dollar Store level. They even carry live flowers for special occasions! who knew? Check it out! read more

My fiancé and I are getting married in 3 months and a family friend was supposed to make our invites. Unfortunately the help fell threw and we were forced to find invites in a 48hr time frame in order to get them ordered in time. We went into Nancy's Fancy's and Jodi was our savior!!! She was so nice and knowledgeable! She walked us through the process and helped us find invites we LOVED without feeling like we were settling. I can't thank her enough for all of her help! Anyone looking for invites, go see Jodi at Nancy's Fancy's!!! read more

Man oh man do I like this place. Jodie and her staff are so helpful - they'll even give advice about building a large cake. And the store is so well stocked, especially for us home bakers. Sometimes I just go to look to see what tools might inspire new projects. I like the classes they offer too. read more

I love going to Nancy's Fancy's. They have such a great variety of things and the best quality melting chocolate. They have everything you need for baking and parties, and stuff you didn't even know you needed. I took a candy making class and learned a lot of really great tips, plus got yummy samples to taste! They also have great customer service. Everyone who works there is incredibly helpful and friendly. You really feel like they care about helping you, which is hard to come by in stores now days. If you tell them what you are making they will give you advice on what products are best for that. read more

I will never return to this store. I purchased 2 candy molds and 2 bags of chocolate candy melts the Guittard brand. I got the molds home and realized they are too big for my need. I opened one bag of candy melts and tried them. IT WAS AWFUL. It tastes artificial and barely of chocolate at all. I went back to the store the very next day to return the unopened bag and the molds and I was told "We don't except returns or exchanges on these item." I politely explained that the items were only purchased the night before and too big for me to use but the sales associate insists as does the store manager and other employee standing there. Once again I explain that I was not told these were final purchases. The bratty sales girl lazily points to a sign that show their EXTENSIVE list of things that cannot be returned and says "It says it right here." The manager is looking down her nose at me. The sales boy looks like a deer in the headlights and the bitchy sales girl is practically scowling. Now, I don't usually write reviews but this was unacceptable. I should have been told, verbally by the sales associate that helped me and their sign should have been somewhere other than on the counter where I put all the items I was purchasing. On top of that, this place is over priced. I can find all the items I am looking for at Party City, Michael's and even Jo-anns down the street. I am certainly a disgruntled customer and I will never set foot in this store again. BE WARNED!! read more

A year or two ago, this place used to be pretty good. They had a good selection, their prices felt fair, and the employees were mostly helpful and friendly. Unfortunately, my last few visits have not been good. Most recently, I stopped in during the week to pick up some items for my daughter's birthday party, including a flavored filling for the cupcakes I was baking. I asked at the front about costs for renting a helium tank, but the woman who was working didn't know how much they were. (When your store windows are emblazoned with "we rent helium tanks!" shouldn't the staff have the necessary details?) Okay, never mind then! Guess I'll just buy balloons and have them filled on the day of the party. Fast forward to a few days later when I open the filling to put it in the cupcakes. The moment the lid is off it smells AWFUL, like some kind of soapy chemical smell. I tasted a tiny bit and nearly gagged. I made my husband taste it and he said it tasted rancid. So I put something else in the cupcakes and took the filling back the next day when we went back for balloons. I took the filling up to the front counter and the woman said "I'll have to ask my manager." Okay, understandable, so we start picking out balloons while she goes to the back. She comes back up, doesn't say anything, so I took my 13 balloons to be filled up to the counter. Then she tells me "oh, we like a one hour warning." Okay....why did no one mention this to me when I came in asking about helium tanks three days ago? Also, it's a whopping thirteen balloons. "I might have to stop and serve other customers, since I'm the only one working." Didn't you have to go talk to your manager in the back five minutes ago? Also, there are maybe two or three other people shopping in the store. After filling a few balloons, she suddenly realizes she's not the only one working, and pages her manager to the front to help. They both work on filling the balloons and start complaining to each other about how much they basically hate doing it! "Remember that time someone ordered 150 balloons, then came in and asked for 50 more? I couldn't feel my fingers!" Gee, I'm so sorry for making you do your job... After they finished with the balloons, the first woman rang me up. I asked what her manager had decided about the nasty filling, and she said "that's how it's supposed to be. It's a new product we just started carrying and we've had a lot of complaints but that's how it's supposed to be, there's nothing wrong with it. But she'll give your money back." I made a comment about how I used to be able to get lemon, vanilla, and coconut curd at my grocery store so I had never used their fillings before, and she interrupted me to say "yeah but those weren't made right, they didn't have preservatives and they had to be refrigerated so they all spoiled." What? They had to be refrigerated after opening, yes, but I never had a spoiled one, my grocery store just got rid of them when they remodeled and shrank the baking section. I paid and left, and as soon as we were outside, my mom and I exchanged a wide-eyed look, wondering did that really just happen? Isn't it considered bad form to complain about your other customers in front of customers? Bottom line, this place has gone seriously down hill in terms of customer service, prices, and stock. I would have cut them some slack on the nasty filling if they'd at least been nice about it, but I won't keep giving my money to a place that makes me feel bad about asking them to do their jobs! read more

This could be the greatest store ever. The name of the store is catchy, the store concept is good, the location is good, etc...but the good things end there. Over the years, I have gone with hopeful intentions that I will find what I need and have a great experience. (half the fun to putting on a party/event is in the planning, right?) The prices are on the high side but I am willing to pay more to get just the right thing to create a memorable experience for my guests. But often they are out of a lot of things or the quantities are too small in stock. But the worst thing is the customer service! There are usually two people behind the counter and they are often talking between themselves. They never look up to acknowledge your presence and one feels as though you are intruding on their private conversation. (well, you are!) When they finally do look your way, it is without a smile or an interest in helping. They do not leave their station behind the counter to come to where you may have a question. Very rude and uninterested service. It has gotten to the point that I won't shop there unless it is an emergency. I have heard the same thing from my friends. I wonder if the owner has any idea; if I were the owner I would cringe and work to change this immediately. read more

Loved the help I received!!! The new owner is amazing! I am looking forward to many more trips.

I just returned home from a visit to Nancy's Fancy's. I was very impressed by the service I received. I had to exchange an item, and there was no problem doing that. I also asked for help in purchasing several other items. Jodie, the new owner, was very helpful, making suggestions for the items I was looking for. We also talked about the classes her store is offering. I'm looking forward to taking a few classes. read more

If I could give this store zero stars I would. I have been shopping here for years and throughout the years they are carrying less and less of the cake decorating supplies they use to. I'm always given the same excuse that certain items are discontinued and I'm starting to think it's an excuse because I'm able to find these items elsewhere. Not to mention at half the price. My advice to you is search online don't waste a trip to find out they don't have it. The one good thing Nancys Fancys has going for them is the customer service. There are a few women there that are extremely helpful and very polite but be careful the owner is very rude. read more

I continue to do all of business with Nancy's Fancy's and I tell everyone I run into how great the store and employees are. Everyone is so very helpful and knowledgeable. I have checked out other stores but not everyone is as helpful and happy to have you shop in their store. Very accommodating! read more

Low on supplies. Not a very good selection. Overpriced. If you need something last minute for decorating a cake it might be your only bet. If you can plan ahead you are better off ordering online. read more