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    Hancock Appliance

    4.0 (71 reviews)
    ModerateAppliances
    Closed 9:00 am - 5:00 pm

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    5 months ago

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    Bill T.

    Wow, thank you Jon, we're speechless.

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    2 months ago

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    4 months ago

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    Bill T.

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    5 months ago

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    Bill T.

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    4 months ago

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    Bill T.

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    3 months ago

    Absolutely the best to work with. Great communication, team, and service. Will always go back to this business.

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    Bill T.

    Thank you Kevin, we look forward to seeing you again.

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    5 months ago

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    Bill T.

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    9 months ago

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    Bill T.

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    5 months ago

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    Bill T.

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    5 months ago

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    Bill T.

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    10 months ago

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    Bill T.

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    1 year ago

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    Bill T.

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    1 year ago

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    Bill T.

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    1 year ago

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    Bill T.

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    1 year ago

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    Bill T.

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    2 years ago

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    2 years ago

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    Bill T.

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    3 years ago

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    Bill T.

    Thank you Steve. We appreciate your business.

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    3 years ago

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    Bill T.

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    2 years ago

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    Bill T.

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    3 years ago

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    Bill T.

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    3 years ago

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    Bill T.

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    4 years ago

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    Bill T.

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    5 years ago

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    Bill T.

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    3 years ago

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    Bill T.

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    3 years ago

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    Bill T.

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    4 years ago

    The repair guy was awesome. Fixed the refrigerator quickly, no problems since. Thank you!

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    Bill T.

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    5 years ago

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    Bill T.

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    3 years ago

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    Bill T.

    Thank you for the kind words Mike. Glad we could help you.

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    5 years ago

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    6 years ago

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    Bill T.

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    6 years ago

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    7 years ago

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    4 years ago

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    Bill T.

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    6 years ago

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    6 years ago

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    5 years ago

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    Bill T.

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    5 years ago

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    15 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Hancock Appliance

    Review Highlights - Hancock Appliance

    My friend was assisted by Bill Trifone who was extremely knowledgable and friendly.

    Mentioned in 3 reviews

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    ABV Appliance

    ABV Appliance

    4.5(102 reviews)
    8.7 miDowntown
    Certified professionals
    Offers commercial services

    Had my electric range fixed. Quick response to my request, quick and easily scheduling,…read moreprofessional technicians, and reasonable pricing. Will use again.

    Okay. The technician fixed the Goodman system and the AC is working. It is definitely not cheap…read more The total cost before discount (10%) is over $1500. I had to find the discount on their website separately because they do not offer to me automatically. I am not happy with the communication and the thermostat replaced. It is a rental property. Unlike other companies I used, I never received a call 30-60 mins before the technician arrived. So I was not sure if he showed up or not. Whenever I called the company, I was talking to the teams handling customer service, not the technician directly. So there is always a middle man between the tech and me to translate information. The diagnosis was on Wednesday. I approved the quote right away after I received it. The repair was the next Thursday 8 days later. The appointment was initially scheduled for the morning between 9-12. I then got a call to say he could not make it on time and would be there around 1pm. I got a tenant message to say he still did not show up at 2:30PM without any call to inform he would be further late. What I am most disappointed is the new thermostat installed during this repair! He replaced my old programmable thermostat with a new FocusPro N100 Non-Programmable Thermostat 1H/1C. When every household is switching to a smart thermostat, he installed an ancient manual controlled thermostat! I would appreciate he could give me some option to select different types of thermostat. I would have no problem to pay for something better or even buy a smart thermostat myself. I called the company to complain about it. All I got was it is fully functional and it is more modern than my old programmable thermostat! I could not be more disappointed about this. Despite they fixed my AC, I do not feel comfortable to use this company again and to recommend it to anyone else if this is not addressed.

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    New England Appliance and More - The new washer and dryer, installed.  A perfect fit!

    New England Appliance and More

    2.9(70 reviews)
    2.1 mi
    $$

    i've bought multiple appliances and warranties from here. i'va also had some delivered and others…read morei've picked up and brought back my old appliances for disposal after the new were installed. I've had excellent experiences from sales and to delivery and disposal. Dave is a no pressure sales person and i have found all the staff to be easy to work with and very accommodating. great prices and great staff have made for a great experience multiple times over. thanks to everyone!!!!

    Paid in Full. Three Weeks. No Appliances. No Answers. We…read morepurchased a stove and dishwasher from this store over three weeks ago -- paid in full, two separate delivery windows confirmed, and we were assured everything was handled. It was not. Since then: no delivery. No communication. No callback. No refund discussion. Every call we make gets dodged or ignored. We are a household without a working stove or dishwasher because we trusted this store's word, and that trust has been completely violated. The sales experience was smooth -- because that's where they want your money. The moment the transaction was complete, we became invisible. This is not a minor inconvenience. This is a failure to fulfill a paid contract, and it is unacceptable. To be clear about our next steps: if this is not resolved with a confirmed delivery date or full refund by this week, we will be filing a formal complaint with the Better Business Bureau and disputing the charge with our credit card provider. We will also continue to update this review publicly as the situation develops. We are not going away. We are documenting everything. To management reading this: you have our information. You know who we are. Do your job and contact us.

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    George Washington Toma TV and Appliance

    George Washington Toma TV and Appliance

    4.0(76 reviews)
    4.3 mi
    $$

    6 -stars..!! On a "gotta-do" list, I blew by Toma for a refrigerator ````Richard was indulgent as…read morehe walked by a goodly number both on the floor and in the ?basement, then side room. Saw one, I ordered it in Black, and it would be delivered within days. Delivery was made on Monday while I was out of town, returned Tuesday to find it too small for the pre-existing cabinet. Horrified, by Noon, I was back whimpering to Richard who gallantly passed the Kleenex, ordered the next size up which was delivered Thursday -- four days after the first had arrived on Monday. EXCELLENT service, and Delivery men were open, receptive and hard working. Richard and Toma's team rushed in to reverse my error... A round of applause... Thank you! R. A. Sheehan. Ph.d.

    I bought a refrigerator from this company for my own home because I have used them for my business…read moremany times. After the delivery drivers left we realized there was a large sum of money missing from an area of the house where the driver had gone into alone. There was a police investigation into the matter but they could not gather a strong fingerprints. So not enough evidence to press charges. The owner of the store will probably respond to this post and try to do damage control and defend the drivers, but in reality he is the one that instructed the drivers not to do a in person interview with police and instead send a statement via his attorney. I would never use this company again and suggest not to. There are plenty of reputable companies around.

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    Hancock Appliance - appliances - Updated May 2026

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