The owner Joe is awesome! He is always fully stocked and even willing to put stuff aside for you!…read moreHe has a great selection of UGGs (remembers a kids 5 in UGGs = a women's 7!) The store is very cleaned and well maintained. If you are looking to support a small business, I definitely recommend taking your business here.

The shoes are comfortable stylish and unique! Conrad is patient and very caring. He aims to please…read morebut doesn't interfere.

The time Emily spent with me tonight before closing was highly appreciated. I came to her with a…read morebunch of different issues I have such as flat feet, bad plantar fasciitis and funnily never knowing my true shoe size due to extra wide feet. She was extremely knowledgeable and quick to know exactly which shoes I needed. We went over many different sizes of the few sneakers she thought would work well with me and after me taking up a while of her time, finally landed on the PERFECT size new balance 860's. Besides being excited to have property fit shoes, I finally know my true size!! Emily is a real one. Glad I got to meet her tonight and will be a many time repeat customer because of tonight's experience.

Great staff and awesome with children. We went there with our 4yr old for sneakers and the staff…read morewas just so polite and friendly. Very knowledgeable too.

My last review about this awesome establishment was over 2 years ago. A quick excerpt from this 5…read morestar review from March 2, 2019- " I span over to this fantastic and energetic employee named Cory who is helping me restring 2 of my racquetball racquets as I popped the strings. He looks me in the eyes, he asks about my playing, my strokes and then goes on to suggest the perfect strings to complement my strength and style. He asks if I can wait as he starts to work on my stuff with a smile. I have never seen this nor experienced this before." Cory you are a natural and really, genuinely connect with everyone. I am humbled and absolutely just so very, very grateful for you once again taking the time and talking to me and finding out about my history, feet anatomy and specific needs as I came in on May 14th for 2 pairs of athletic shoes - one for racquetball and the other for everyday wear. Ray Ray was the " abnormal" kid born with six toes on each foot( still got them) with five toes being fused together on the left foot causing just a few issues with walking, running and balancing the first 39 months of my awesome life. This is the first time in my life that someone( ie Cory) really had the patience, the care, the ear and the know how to help me. He brought up three pairs based on my size 12 and a 1/2 extra extra wide feet and the first two were perfect- fit, feel, color, comfort, mobility - everything!!! Cory once again delivered magnificently. 3 weeks later - June 5th, 2021 - Capitol City World Outdoor Racquetball Championship, Herndon, Virginia - won the gold in the Men's 3 Wall A Division Doubles. Thank you Cory, from the bottom of my heart.

The best sports store,I know of in the area, myself and my husband, daughter and her family we all…read morebuy from here, a small family run business, the owner Justin, is a Great guy, my Oofos sandal broke, I had no receipt, I called the store, they said bring it back, we will replace it, super service, very polite staff, and also cheaper than the big outlets, even better priced than Amazon. Our go to Store for all our sports needs.

I walked in, they looked me up and down and looked away. I guess my money and sweats weren't good…read moreenough. On my way to jildor!

Today I encountered the rudest salesgirl while I was trying to return. I didn't want money back, I…read morejust wanted to exchange but was told I was like way late and basically sh*t out of luck. 7 day return policy is ridiculous but even for exchanges!! I'm stuck with crap shoes I paid too much for and will never go back. One star for carrying size 5 but useless to me now.

Nice location and convenient for me when in the area. Plenty of parking for the shared parking lot…read more Staff is friendly and helpful if one needs help in finding anything. Plenty of shoes, boots, sneakers, sandals, etc and accessories as well for men, women and children. Able to find or at least try on shoes and decide if I want to purchase. Variety of accessories helpful when needed and they also sell gift cards. For DSW members, every purchase counts towards rewards including donating new or slight worn shoes. Don't forget to spend rewards before they expire.

I was here on a Sunday late afternoon. The selection is minimal especially for women's sneakers…read more Store is messy and has a confusing and terrible layout. They made the store smaller. I noticed a difference in the organization in the store. Messy when you walk in and does not give the good customer impression. I was very disappointed!

Was recommended to go here by my foot orthopedist today 11/12/21 after seeing him today and…read morementioning to him that I've been trying to find shoes for a wedding I need either navy or silver. I have a small foot and been to many stores already Nobody seems to carry my size I've even been told no one is that size anymore What does that even mean ? And how is that even possible if I am that size and I am very much alive So I went here tonight Sighs in the windy weather say they start at size 4 and go to 16 And all widths So I'm a five, which means they should have my size but nope they did not When I asked why they said we dont make the shoes And not many are that size I said well you don't buy them either You should stock something in every size It's on your window So it should say the sizes you actually have False advertising She basically told me don't buy from me then She said I don't want to sell to you I said I can't as you don't have my size Then a man came out from the back Also nasty I then left the store and will never step a foot or should I say my size 5 feet in there ever again They are not nice They don't have stock

I hate my feet, and until I discovered Valentino's I hated buying shoes. The staff is very…read morepatient, and were able to suggest styles that were comfortable. They have a huge selection of brands and sizes. I bought 5 pairs of shoes here in the last year, and although they are pricey, I will buy my next pair here also. You get what you pay for, and it is worth it to pay for the service you receive in this store.

Run, don't walk, away from this place. I know your feet hurt, but that pain will be nothing…read morecompared to the pain you'll have in your wallet. You'll end up paying $1,200 to $1,600 for a couple of small plastic inserts that are made in China for a couple of dollars. You'll also end up wasting about an hour of your time listening to a long sales pitch before you get to the price reveal. If you have insurance, go to your podiatrist have them cast your feet and make custom orthotics for you. Insurance will cover most if not all of the cost. Second alternative is to go to Amazon and order orthotic inserts from Walk Hero for 20 bucks, you can order according to your shoe size so they fit without having to trim them. I wish someone had watned me about this place but now you know.

If I was allowed to leave zero stars, I would. They completely took advantage of my senior citizen…read morefather, are going back on their word, re: refunds - and it's taken over a week for anyone to get back to him and the issue STILL isn't resolved. I've never been so frustrated by a business.