I had an excellent experience. I made my appointment online. When I arrived, the gentleman at the…read morefront desk had me checked in and ready to go. Once I returned to pick up my vehicle, I was quickly assisted. They did a thorough inspection on my Jeep for free which was very much appreciated. Once I paid, my car was then driven out to me. Great customer service, great experience. I will be back for future car services. I highly recommend.

These gentlemen were professional and courteous. My car has been running very well since my…read moreappointment. Give them a call! They will treat you right!

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I've bought a lot of new vehicles in my time. This was by far the beat experience in the past 25…read moreyears. Jordyn S. I sales was so patient, hard working, and did everything to help me find the right truck. Zero pressure, so kind, she had every truck ready and pulled up to compare. She did everything one could want and more to get me the right one. Dustin in finance was beyond excellent, zero pressure, fun to talk with and professional. I've always loved Chevy trucks, but after this experience, I'm a Jordyn, Dustin, and Mike Maroone Chevy customer for life. Keep up the great work and don't let Jordyn or Dustin ever go, they put the customers first and it will pay off forever. Thank you to everyone there, Mike Maroone Chevrolet, GMC in longmont should be where you go to buy a GM vehicle.

Horrible service department. Had oil change appt. and waited one and a half hours and they hadn't…read moreeven started on it.

Groove Automotive has been an O.E. Vendor of Blue Ribbon Auto Body for years. They work very hard…read morefor their customers and only want the best parts possible to ensure a quality repair. The whole staff are always friendly and appreciative. Connie Lacey Groove Automotive

My car got totaled a while back and these people charged me $130 to take my grill guard off and…read morereturn it to me. When I went to pick it up, the grill guard was laying in the back of the Jeep. They had taken the guard off, but not the brackets. The lady at the front desk tried to tell me that THE BRACKET MOUNTS came stock on the jeep. I explained to her that they absolutely were not stock and that they had come with the grill guard when I bought it. So that makes them part of it and I needed them in order to put the guard on the other jeep that I was getting. She tried going back-and-forth with me until one of the mechanics walked up and looked at her like she was crazy for arguing so much about it, then told her I was right. The guy took the car back and got the brackets off in about 10 minutes. Probably even less than that. All things considered, this place has terrible service and overcharges their customers. Do yourself a favor and find somewhere else for similar services.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Randy who works here has very slow poor service. My vehicle sat there for 3 months before he even…read moretouched it and then installed the wrong parts and then was never willing to make things right. Save the headache and go somewhere else people. I rate them a negative 5.

Great buisness this is the oldest shop in town, they have experience that surpasses any auto shop…read more Not only is this a great buisness, but over the years have not gone crazy on over selling them selfs. Just honest guys and will let you know the truth, non-of this you need something you don't. Good old fashion honest buisness

+ Oil change $92 with complimentary refill of windshield wiper fluid…read more Called in first thing Saturday morning. Service was friendly and fast.

My CEL ended up turning back on multiple times. Each time, I brought my car back to this location…read moreand they were unable to diagnose the problem and the communication I received was delayed and completely inadequate. After multiple visits over nearly a month (most of which they kept my car), they informed me that I needed to bring my car to a Chevy Service center to be diagnosed, where they (Chevy) informed me that I had a timing chain rattle, indicating that I was near engine failure AND that they would need to re-replace the parts installed by Brakes Plus in order to even diagnose the problem properly. I am now out the $3000 I paid to have the fuel injector system installed, my car AND a months' worth of work (I am a delivery driver). I have completely changed my opinion of this location and will no longer be using them for any services.

We were driving through Colorado on our way to Wyoming and needed a camper shell for our Ford…read moreF-350. We stopped in without an appointment, and the team went above and beyond to help us. They had a white shell in stock that fit our truck, answered all our questions, and were able to install it the same day so we could continue our trip. The staff was friendly, professional, and understood that we were traveling and on a schedule. The installation looks great, and we're very happy with the quality of the shell and the service we received. It's hard to find businesses that are this accommodating anymore. Highly recommend to anyone looking for a truck cap or topper. Thank you for helping us get back on the road so quickly! Cindy & Todd

I stopped by this morning to get some advice from a ADC camper shell that was installed in Dallas…read moreTX. The young man could not have been nicer and corrected my shell cover to stop rain leaks that had been previously happening. I appreciate customer service wherever I go and this company has it. Highly recommend!