O'Reilly isn't the biggest auto parts store, nor are they the fanciest. But through the years they…read morehave been reliable and helpful. Prices are moderate, the staff is friendly, and the store is clean. This location is easy to get to, as well. I can't say it's my favorite place to shop because I'm just not that into auto repair. But I always feel comfortable and confident when I select O'Reilly's.

O'Reilly sold me an alternator for my wife's van. Lasted three weeks. They will not return it or…read moredo anything for selling me a product that does not last/fit my vehicle.

Highly recommend oil change here for your European cars. I had an awesome experience with Anthony!…read more He took time to examine by break pad and explained to me when I needed to change the pads. This place is more affordable than the dealership in town. I highly recommend this shop for your car repairs or maintenance! New review from June 18th, 2024 I strongly suggest this place for repairing European cars. I've visited several times, and they are consistently knowledgeable and professional. My car was fixed promptly, and their rates are very reasonable. Anthony has been exceptionally friendly and courteous. I needed my car urgently, and he not only repaired my leaking coolant but exceeded my expectations! If you're in Omaha or the west Omaha area, this is the best spot for oil changes and European car repairs. You won't be disappointed!

Highly recommend. Had an emergency brake line break, they got me in the shop the same night and…read morefixed it fast.

Watch out for the manager Bob. He thinks he owns the place and makes his own rules on return…read morepolicies. We went in there to see if they had a part we needed, we asked if we could try it and then if it doesn't work simply return it. (We've done this numerous times with AutoZone as they are notorious for selling the wrong part.) He told us no, that we cannot return the part once purchased. I called up there to ask what their return policy is, and he could not give a clear answer. I asked if this is his policy or corporate policy and he would not answer my question. Finally, he agreed to letting us come back and purchasing the part and then return if it doesn't work. We won't be returning because for all we know he could change his mind again and not let us return. He probably shouldn't be managing a team if this is how he treats customers.

Read some bad Reviews,,,,,,,, must have been entirely different TEAM... TWICE now they helped...(…read morefrom the young lady I talked to on phone ,, to young man that let me joke around)... as he installed a battery in my key.....Top-Shelf TEAM Thanks ‍

6-26-26 Updated Post (Upgraded to 3 star) Tron at Village…read morePointe Toyota reached out to me. He was very professional and apologetic of how the situation unfolded. Never once passed blame or denied wrongdoing. Took full ownership of the other individuals mistakes. Truly a great interaction and response all around. He offered to make good on the sale and came to an agreement that was fair for both parties. We worked with Tron and our original sales rep (Julian). They provided a smooth/expedited 2nd interaction for the vehicle purchase, which we were definitely appreciative of them doing. Tron also noticed a slight/subtle defect (that I would never have caught) and already contacted the manufacturer to provide a fix for the vehicle. The original situation was unfortunate but Tron, Julian, and Village Pointe Toyota made amends. They provided a fair resolution and responded in a very professional manner! They (Tron, Julian, or Village Pointe Toyota) did not ask me to update my review. I just felt that after how they rectified the situation, that it deserved an updated response. 6-24-26 Original Post (1 star) I don't post reviews about companies because it isn't worth the trouble. But in this instance, I couldn't "bite my tongue" after my recent experience. I've never been so insulted and angered by a business in my entire life. Summary of Experience: We put our name on the list to buy a 2026 Toyota Sienna Limited AWD WITHOUT any additional upgrades. Put our $500 deposit down, were quoted a price, and told it could take 2-3 months to arrive. Perfect, works for us. 2.5 months later the vehicle arrives. We go in to test drive the vehicle with intent to buy (assuming no issues with the vehicle). Everything looked great, no issues. Here is where things turned. Sales rep shows us the vehicle price. $3,000 over quoted price. Ummm, what? We agreed to a certain price. We get told the manufacturer added $3,000 worth of upgrades and that's just how the manufacturer does it. Sales rep talks with the sales manager and comes back. Basically take it or leave it. I understand you can sell this car in 2 seconds, but we had an agreement. So we iron out a new deal with the sales rep. Mind you that the sales manager never once came to talk to us. Not a single time. Dealership would give us $500 off (on the $3,000 in upgrades we didn't want), my $500 veteran discount, and were told they would sell us the 8yr, 125,000 Platinum warranty at EMPLOYEE cost. Cool, we aren't fully happy but agree with this new deal and so did the sales rep and sales manager. Sales rep was forced to go back and forth through this whole process to relay messages from the sales manager. He handled this very well and was very professional. No complaints about our sales rep. Now we get sent to the finance rep. We discuss financing. I tell him we already have financing. We say if you can match/beat it, then we can go with you. He says best they can do is almost double the % of our financing. Well, we clearly won't do that. He then says the $500 military rebate is only if we finance through them. So now we are annoyed again that we are "out" another $500 on the deal. He starts selling us on a warranty. My wife and I are confused. We let him finish his sales pitch and then tell him we already agreed to the Platinum warranty at EMPLOYEE cost with the sales team. He is confused and goes to his finance manager. Finance manager comes in and is also confused. He leaves to go talk with the sales team comes back and says, "We can't sell you this at cost". I say that is what was agreed to after the other deals were already not honored. He leaves again, comes back and says, "best we can do is at X price." I ask, is this at EMPLOYEE cost, like we agreed to? He says it is at cost (not EMPLOYEE cost). He says that can't do that. We argue semantics of "at cost" vs "at EMPLOYEE cost". Finance manager then brings back in the finance rep and says, "what do I do here? I can't go lower". They begin acting all smug and condescending and saying stuff like, "this is the best I have ever seen." "You can't get better". "Does he (me) look like an employee to you? He doesn't look like one to me. How can we give this guy an employee discount if he isn't an employee?" I respond with, we agreed to the at EMPLOYEE cost with the sales manager. The Finance manager responds with, and I literally quote, "Look at this guy. He just knows everything about how our financing works." I instantly walked out. Just fuming. I didn't yell, didn't make a fuss. Just said, no thanks, we are walking. Just the audacity to make that comment after your dealership didn't honor the deal 3 separate times. I wasn't arguing about your financing system, I was arguing that you haven't honored a single one of the deals your business made. They have a camera in the finance office too. So this exchange isn't even up for debate. The owners can check the tape if they want.

We purchased a vehicle in May 2026 and declined a maintenance agreement twice. This month we were…read morereviewing our loan agreement and realized it was a couple thousand dollars higher than what we expected. We went to VPT and they reprinted our purchase agreement. On it was a maintenance agreement they had slipped in at the end when we were unaware. Their only response was "isn't that your signature on the paperwork?" even though my husband and I vehemently told them that we had declined it not once but twice. I would not recommend VPT as a car dealership. They are dishonest and will try to bait and switch decisions you make - just to put more money in their pocket. I would give 0 stars if I could.

Taken my cars and trucks to Dynamic for many years and they are always priced fair and don't run up…read morethe bill. Dave the owner is willing to work late into the day if needed to get my cars back on the road and has never complained. For a smaller shop they do great work!

If you could give 0 stars I would. We scheduled a time to come drop off our car to be fixed and no…read moreone was around when we came. We have had problems with them before, but we thought we would give them a second chance. The previous problem we had with them was that our vehicle we just sitting in their lot, not being looked at, for months. We are very disappointed and will not be coming back!

I deal with automotive aftermarket companies on a monthly basis. I cannot recommend. this company…read more I dont believe they have your best interest in mind. Poor customer service with attitude.

Best customer service i've received. They really know what they're doing and their work is awesomeread more

Trustworthy auto repair in West Omaha and Elkhorn. I've done biz with Haver's (pronounced…read morehey-vers) over several years on my family 'fleet' of Hondas. Prolly 8-10 repairs and oil changes between four cars. I've always left satisfied. Reasonably quick and priced.

While repairing my clock spring on steering column havers glued contacts on airbag causing it to…read morefail. When they made repair all wording on bills referred to gluing horn. Only on final visit did they say it was the airbag that they ruined by gluing it and "removing excess glue" on horn. This was a brand new airbag that the dealership had just replaced under a recall. Havers refused to replace airbag. They said cost of airbag alone was $1400 but they would not replace it. Biggest rip off I've ever dealt with in my entire life. All I can do is give my review since havers made no effort to resolve issue.

Recently I had the misfortune of having a dear run out in front of my first post college…read morecar/minimal cost/gas saver. It was hard to part with the vehicle, although with me getting married here in the coming fall, and then starting a family, it was time to upgrade to a bigger, more roomy, and comfortable car. I started out at the local competitor's dealership; Lexus. To be honest I wasn't impressed as I drove their IS350, which is supposed to be the closest competition to Infiniti. After this I was pretty disappointed, so I searched out for comparable brands and cars and arrived at Infiniti's Q50. Now the difficult part came around, finding the right color car, with all the bells and whistles I wanted. I test drove one initially, that had everything I wanted but the color. So I passed on it. A week later or so I came back and was prepared to offer something for the car regardless of the color, but the car was already gone. So back to step one again. I found one that I wanted down in OKC, but did not really want to drive the 400 miles to go pick it up, and told myself I'd give the local Infiniti of Omaha the opportunity to see if they could come up with the exact car that I wanted. Almost on que, I got a call from Jose; my salesperson, which he told me that they had acquired a car with everything I wanted including the color, the tech package, the wheels, everything. This thing was full loaded. His manager was quick to put a reasonable deal together. So I took the deal! They even worked with me on holding a check until my insurance claim on my previous car cleared. The communication was excellent, and their demeanor was superior in terms of customer service. I highly recommend this team, as well as these vehicles. Couldn't be happier with my Infiniti Q50!!

Long story short: Trying to get my door lock fixed. The event was miserable from setting the…read moreappointment (trying to get an appointment) to calling a week ahead to verify the process. I heard lots of excuses. Brought my vehicle in at 10:00 AM and ultimately didn't get my car back until after 6:00! No offer of a car for the day to-boot! No service discount. I have been a loyal Infiniti customer (used to be)!