A couple months ago, I stopped into NAPA Auto Parts to get a bunch of harder to find parts for my 1995 Jetta. I ordered a clutch kit and some CV boots. I came back and picked up the clutch kit and found that the CV boots they ordered for me were the wrong ones. They were very apologetic and gave me a discount on the clutch kit and ordered the correct CV boots. A pleasant surprise. Previously, I would check several different websites for prices for parts, but now I go directly to NAPA, no more shopping around. At NAPA, I know I'll get the right part, or they'll help me find it. For those of you who need dealer only parts, check NAPA. I've found *many* VW parts that I could only find online or at the dealer here at NAPA. Prices are very reasonable compared to the dealer and only a little more than online. At least if you buy the wrong part, you can return it locally instead of having to mail it back. The parts at NAPA are better quality than most. Be careful of parts from other stores. Some rebuilt parts will fail at the drop of a wrench. If you want a reliable car, you want reliable parts. Get them here. The staff here is awesome. Brad, Trenda, Jeff, Vicky, they're all helpful, friendly and knowledgeable. You can take these people's advice unlike the dodgy advice of other parts stores. It was raining one day and I had too many parts to carry out by myself and they'll help you carry the parts out. Above and beyond. What does NAPA stand for? Only quality. read more

Extremely rude. very bad experience. find somewhere else to get your auto-parts. overpriced

Skipped me to check out another customer to make a quick sale I guess. Checked the system for my item said he had it. He went around the counter to the side for less than a min and said he can't find it. He Didn't bother to ask or look around for it. This was closer to the house but I don't mind going out of my way to buy it from another auto store. No wonder they don't have anyone in the store. LOLOL read more

Really, really awesome guys. Very attentive, hardworking, honest and straight forward. Beyond impressed.