Stopped by to purchase battery cleaner and I was assisted by Eric. He was able to clean the…read morecorrosion off my battery and check it as I've been having issues. He was very friendly, knowledgeable, and helpful! I will definitely return here, if needed, in the future.

My brother as helping me replace the rotors and pads on my truck. Had no idea what I was doing,…read moremostly just paid the bill here and watched lol. The customer service here, mostly Danny - was super helpful. He was able to get us what we needed. The problem was fixed pretty quickly. Dealership wanted over $1300. Took a few hundred, an an hour or two.

AutoZone in Richardson has outstanding customer service! I went in to get some touch up paint and…read moreadhesive to attach an emblem. William Beasley helped me find the right products. Upon checking out I mentioned that I had 2 vehicles that needed new batteries, but I could not get them jump started. William B. looked up the batteries to make sure they were in stock, which they were. He then asked his Manager if he PERSONALLY could come to my vehicles nearby and INSTALL the new batteries! Wow!!! What a HUGE HELP William was to offer that type of amazing service!! My vehicles were close to the store, so he would not be gone long. William B. promptly arrived and replaced the 2 batteries that I bought at AutoZone. I highly recommend this store for their KNOWLEDGE and wonderful friendly ABOVE and BEYOND neighborly CUSTOMER service!! Thank you William Beasley!

My AC stopped blowing cold air so I went to Autozone to see if they would help me and I had such a…read moregreat experience! I wish I got his name, but he checked the Freon level for me and filled it up after I paid for the product. He even explained how to check and do it myself for next time. I appreciate his kindness and it legitimately felt like he saved my life on this hot Texas day.

Hands down the best. These guys have handled everything for me from swapping out motors to…read morechanging the oil.

Edgar saved our move to FL! Road trip from Colorado and a busted water pump in Dallas with 104…read moretemps outside. We literally walked in at 5pm with an overheating Toyota Forerunner last week and were back on our way by 2pm the next day. Outstanding and reliable service, highly recommend this shop. Thank you Old Town Automotive!

This was the shop I came to 3 years ago to have my audio system installed my brand new Corolla. At…read morethe time a guy named Ali helped me out to have everything completed. 3 yrs later the audio system still holding up and my car's electrical system. I'm quite impressed and this deserves its rating. I still slam my subs every chance I get.

WORST EXPERIENCE Ever DON'T TRUST 1 WEEK IN AND SPEAKERS SMELLS LIKE FIRE NOW I'm needing to change…read moredem stupid ass speakers and buy new everything cuz dey put cheap ass everything ITS A BRAND NEW TRUCK Not only Dat the owners is avoident resolve anything DONT wastes your time effort and money With these people It's Just a big ole disappointments to many problems I think most of there reviews fake I'm not associated with these people

Found these guys doing a Google search and saw a lot of positive reviews. A lot of people spoke to…read moretheir honesty and I have to just cosign and say that's exactly the type of business and professionalism. I was greeted with someone stole the catalytic converter off of my son's car and these guys were an absolute gem to work with got the work done same day and I believe got a fair and honest price would happily use them anytime if ever needed again

I recently brought my F250 in for some exhaust work. They did a horrible job. They used to be good…read morewhen the other welder used to work there. They took off heavy duty exhaust hanger and tried to weld their cheap hanger on only to fail in less than a week. I went to back and told them what happened, and the bearded owner said that's not one of mine. I showed him the receipt, and he backtracked, only to try to weld on the exact same hanger that failed from a week before. Their prices are high compared to other shops, but they used to do quality work and it was worth it, but not anymore.

During an out of town work trip, my vehicle (VW Passat) started acting funny on the day I was…read moresupposed to leave and head back down to Houston. Found Tim's online and was convinced by both the good reviews and the proximity to where I was staying. The lady at the front desk was super sweet and also knowledgeable about potential issues, which reassured me immediately. Side note: They offered shuttle service to and from my hotel, but I chose to walk because I've been eating like a real idiot during this trip :). However, it was nice to know that it was an option. Diagnosis and solution was quick and efficient, and they even talked to me about future steps to prevent the issue moving forward. Best auto repair shop experience ever! Highly recommended if you're in the area (or even if like me, you aren't from the area)!

DO NOT GO HERE the customer service plus service hourly pay is WILD 150$ plus when I called to…read morecheck in on the car I was met with attitude and mean comments about the state on my license plate. THESE PEOPLE ARE SCAMMERS AND THEY ARE AWFUL. He was talking about he needs to check on it, it takes one whole day and he needs to drive 10 to 20 miles just to make sure.

So amazing. My 2002 Sasquatch (that's what I call my Sequoia) got sick, needed what I thought a new…read moreneutral safety switch, it was actually the shifter mechanism that I said go ahead and replace both because they are original parts. I found out about the shop because they worked on my sister's Exploder (inside joke) that they just praised Adam for his kindness, professionalism and made them feel like family. Lance worked on Sas to get it back to me so I'm not relying on my MTN bike for actual transportation and not recreational riding. Jermaine kept me up to date that I felt like family. Next is new front shocks/springs and oil change that I will not go to anyone else. Thank y'all from the bottom of my heart.

Went for repair work on brakes and struts, and a number of other general repairs. This is a great,…read morefamily-owned business that provides top-notch customer service. Friendly, professional staff and highly-skilled mechanics combine for a great value.

Cost me an extra 150$ These guys don't listen or pay…read moreattention to what their customer tells them I have a smart start breathalyzer device in my car. I let these guys know that and that the device will go off every 10-15 minutes while the car is on, I waited at their store while my car was being worked on to blow into the device as needed. They didn't come to get me a single time so I assumed they had turned the car off. It's turns out they just didn't care and let the device time out and lock out. It costs me another 150$ to get the device unlocked in this situation. After doing so I went back to the store and explained this situation to the manager and he claims it's not their fault. Even though I told them how this device works and I stayed while the car was being worked on so I could blow into the device. The manager wants to say that I should've have let the company know my car was being worked on but that is only for extended service times not for an oil change or alignment or a tire change. Every other shop I have taken my car to has understood this and knows how the devices work and the manager says they knew too so why did they not pay attention? Now I am out 150$! I have generally had good experiences with Kwik kar but not this location whether they try to up charge you by adding things you don't ask for or just being ignorant and not paying any attention. Go to a different location

Professional, punctual and didn't pressure me to buy extra services but did tell me what needed to…read morebe done. Will be back to this location