I've been to this store three times in the last couple months unfortunately. When you walk in you…read morestand there and nobody ask you if you need anything for at least five minutes. The phones are ring and they don't answer those. Then when someone does ask if you need something, they seem annoyed. It's hard to not laugh a little bit because it's like, no I don't need anything. I just been standing here in line for five minutes because I don't need something. They are not very helpful with finding parts. They'll show you the wrong part and then they don't want you to return it and make it difficult to return. Two stars is generous. I do not recommend this business, and I will not shop here again in the future.

Always seem to have the parts I need for all my vehicles at a great price. It's not too far from…read morewhere I live.

I went in for 02 sensors, Samantha really knew her stuff and helped me get the right product so I…read morecould finish my job. I happen to have the first set I bought somewhere else that were suppose to fit my truck but didn't

I have gone to this store for years. The service consistently sucks. Today I was helped by Sheldon…read morewho I am familiar with from similarly bad experiences in the past. When asked to check stock for the cooling fan filter for the drive batteries on my Prius, Sheldon looked at me and spoke to me like I was an idiot. Laughing and saying there is no such thing. I politely tried to explain where it was located, when he spoke over me and said "you mean the cabin filter" . I said no, there is a fan to cool the hybrid batteries under...cut off again " Oh this is a Hybrid?" For a guy who arrogantly mocks you and acts like he knows everything he is surprised that my Prius is a hybrid? I believe 90% of the worlds population knows that. Observing how he treats other customers differently, I get the message. My skins too white for this store. Last time ever.

I don't speak for all women but for myself. I don't go into these kinds of places because it's…read moreintimidating and overwhelming for a me! My plan is to go in and grab the things I need to wash my vehicle and go, however this place has so much different products it's overwhelming so I started to Google what are the best products to use. Then suddenly a kindly gentleman asked if I needed anything and I said "thank you I was Googling the best products" and he said come and guided me and bought what he recommended and I felt I was in good hands. I wish I knew his name because he deserves to be recognized; he was wearing the gray shirt. Will definitely comeback. And no he didn't force me to buy unnecessary products.

I bought a brake light bulb for my niece's car here. Kaleo found the light we needed right away and…read moreeven placed the bulb for her. FOR FREE! He was super nice and provided excellent customer service! We will definitely be back! Highly recommend this place!

helpful staff, I went in there to get a wheel lock. There were plenty of staff so I did not have…read moreto wait in line for long.

I ordered it some tires they didn't have in stock and the prices were reasonable if not really…read moregood. Also free installation and balance of those new tires. I had them install some low profile tires and no rim damage at all. Very easy to deal with and I've been doing business with this company for many many years.

Went to have a couple tires replaced again. As usual the…read moreservice was Awesome. Best Tire repair in Hilo Hands Down. Thank you Stefan.

Called a couple times to get a roof rack for my new F150 and they said that they were out of stock…read moreon the fit kit that was needed. They said that it would take about a month for them to get more in and to call back. 5 weeks go by, I call again and was told that I needed to put money down before they ordered it. These guys are lousy and a waste of time. I would recommend going directly to Thule and getting faster and professional customer service the first time. I would definitely NOT Recommend this company. Update: found a company in Honolulu called Go Bananas Kayak and every thing is half the price of these guys even including shipping. Same products, even more on hand inventory but cheaper.

I had a system one lumber rack installed on my GMC Sierra recently, and the whole experience went…read morevery smoothly. Quality product, good service, decent price. I would definitely come back here again.

I've literally, at this time, only written two reviews. So, take this to heart. I care so much…read moreabout the quality of care my two vehicles have received at Rocky Mountain Rebuilders to shout from the Rooftop, or at least from Yelp, how much I love this provider of services for me. One of the things I am thankful for each morning is my family's mechanic, Patrick, and his crew there. I also love that they have the Scriptures right on their desk. People can pick them up, read them, glance at a verse, whatever. It's a Living Book spreading love and miracles up in their business! The Rocky Mountain Rebuilders crew is very knowledgeable and capable, and the prices for their great work are easy on the wallet. Patrick is always busy, yet he always makes time for me. And that makes me feel special and important, as his customer.

Took my twenty year old sienna alternator to get rebuilt. Cost about 155.50 with tax included…read more Looks like new. Acts like new. oem replacement parts used. Better than auto parts store because it was a denso to start with not an aftermarket china type. New denso is expensive and new aftermarket is cheap. Three year warranty with this unit for passenger car that is stock. Michael got awesome training from his dad. One day service. In at noon and got it back the next morning. Yes I recommend. They check to make sure is working. Bearings rotor brushes diodes all changed. Awesome should last twenty more years.

I've been going to them for 20-something years, bought countless parts, because they've always…read moretreated me well and they are knowledgeable about cars in general. The guys behind the counter work on cars and they know cars. This matters to me, I've found whenever I go somewhere else. I've encountered employees other places that I don't think have ever even done an oil change before and that's definitely not the case with Pahoa Auto Parts. You can have conversations with them about your car and they can make good recommendations based on their experiences. This sets them apart from pretty much all other parts stores on the east side. And I've never had a problem returning parts, so long as I had a receipt and the parts weren't used.

When i knew nothing about cars, I asked the owner for advice about things that I now know were easy…read moreto diagnose and deal with. He had be buying every fluid, gadget, and gizmo unrelated to the fix. They don't take returns on a lot of things.