I had to replace my car battery and although we ran into a few extra issues, Daniel was super kind…read moreand professional and installed it correctly for me. He did an awesome job!

The Store Manager is amazing at his Job, nothing but a friendly smile and helpful guys every time I…read morego in. I highly recommend O Reilly's over any other auto parts stores

I'm not usually the naysayer when it comes to reviews. I'm a fierce optimist who tends to lean…read moretoward positive reviews. However, my own recent visit here kind of left me feeling "Meh." I stopped in because my radio had gone out along with my ability to charge my phone. I'd had a handful of people suggest getting my fuses checked as everything else electrical seemed fine. While I can obviously accept there are limits to how much "service" a retail outlet can offer, it seems weird to me that a place that replaces batteries, checks engine lights, replaces windshield wipers and offers more hands-on services makes a point of saying they can't assist with testing a fuse. Instead, this wheelchair using driver had to climb out of my wheelchair, lean over, and try to manipulate the ridiculously fine tester that they'd sold me. Fortunately, someone drove by and offered a bit of assistance as my hands just aren't made for that kind of fine motor skill work. To their credit, I will say they at least looked and could tell which fuse kit/tester I needed. So, hey, that's a plus. I don't know. I'd always heard high praise for AutoZone's helpfulness. Personally, it felt like more of a "can't do" than a "can do." Awful? Nope. The employee was friendly and did at least, I think, sell me the correct kit (hard to tell as the problem was not solved). Again, I'd say this was more of a "meh" experience than a bad one, however, I can easily say I won't be back.

Today I went to the AutoZone at 6055 E 82nd St in…read moreIndianapolis to buy replacement tail lights for my 2019 Chevrolet Equinox. After buying them, I attempted to install them in your parking lot, but was unsuccessful, even after a fairly thorough online search. I then asked a manager named Danny, a young Hispanic woman, if she could help. She was very kind and professional, and spent about 15 or 20 minutes trying to do it, including looking at an instructional video online. She did not find the tool that she needed to get the panel open, but she went far above and beyond the call of duty, and was very friendly the whole time. I greatly appreciated that excellent service, and I will continue to make AutoZone my first choice whenever I need anything auto related.

It has been a while that my license plate has been a bit too loose on my car. I've tried and tried…read moreto get it tightened up, however, it just hasn't worked. So, today, I went through a carwash - you guessed it, the license plate finally came completely off and was completely resistant to everything I tried to get things resolved. I really didn't want to drive around without it attached - even though I was able to retrieve it from the fine folks at Crew - but I was clueless how to resolve it. On the way home from Crew, I stopped at this Fishers location of AutoZone, an auto parts and supplies shot located right next to Pep Boys. There's accessible parking almost directly in front of the store. There's a nice ramp. The manual glass doors were pretty easy. I looked around and figured I was likely looking for a new frame/plate holder and maybe some new screws since everything on my end was rusted. I'll admit this should have been basic, but I hated the idea of spending money without being sure. I finally got up the nerve to ask someone (whose name I never got). He suggested a new frame. I paid. He went above and beyond by helping me get things attached, though ultimately decided a couple new screws were needed. He also helped me with those. By the time I left, my plate was once again securely attached and I was once again on the road with the plate in place. This was simple, of course. But, it was a pretty big deal to me and I definitely needed help with it. AutoZone made my life a lot easier and solved a problem in a matter of minutes for a very fair price. I don't really have a mechanical bone in my body - this wasn't particularly mechanical, however, it definitely didn't go with my skill set. I was grateful for the assistance and for being back on the road. I do wish they'd had some more attractive plate holders, however, I got what I needed and am definitely not complaining. Bravo, AutoZone.

Another incredible experience! Devon and Sarod helped me as I had some brake parts that I purchased…read morehad been damaged by a caliper that went bad due to a problem with the brake fluid line that had gotten crimped. They acted with a friendly attitude and guided me through the process seamlessly. Today service sometimes can be disappointing yet at the 96th St Fishers store has repeatedly exceeded expectation. Definitely recommend for all your auto needs!

My 2011 Jaguar had overheating issues that my local mechanic could not diagnose. Mike at Hash…read moredetermined what the problem was within hours. I thought their pricing was very fair. You may need to wait a week or so to get in because they are very good at what they do. Highly recommended!

We have always had excellent service from Hash Imports, as well as reasonable pricing. We highly…read morerecommend them

Driver side wiper came off while driving in the rain. George was able to replace our wiper in the…read morerain and get us moving.

George was amazing!! he helped by finding the exact screw we needed for the bumper!!! this man…read moreknows cars!!! incredible customer service and overall just a nice guy!!!

I highly recommend this Auto Zone if you are looking for a great shopping experience for parts for…read moreyour vehicle. The auto part store and parking lot are extremely clean and organized. I was greeted by both employees while entering the store. While standing in line, Bill informed me about the snow that is coming our way and told me to be safe and have a Happy Holiday. Jacob has outstanding customer service skills, I came in looking for windshield wipers and he told me about the wipers that were on sale and also told me about the benefits of using De-icer. I bought the wipers, he placed them on my vehicle and I bought the De-icer too. I am a very satisfied customer, keep up the great work Jacob and Bill you both are doing a wonderful job. You guys ROCK‼

Daughter and I went in to purchase wiper blades. As her mother, I wanted to make sure she knew…read morewhere to find supplies for her first car. I made some friendly chit chat with staff before asking for product. The young man at counter made joke that store was completely out of entire stock of blades. After we did not laugh at his joke, he located blades for our vehicle and he offered to install for us. Two older men behind counter then started whispering and giggling to each other right in front of us. Thought it was uncomfortable and unprofessional for men to act this way around two women. Not likely to patron this store again.

Stopped by to pick up some fluids for my car. I ran into Nathan & Donavan who were both eager to…read morehelp me. Not only did they answer my questions, they went above and beyond to suggest different things I should do to my car to avoid having trouble in the future. It was very much appreciated.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Let me tell you they need more salesman like Quincy very knowledgeable about vehicles and treats…read moreyou like a customer amazing service keep up the great additud.

Alisha was a huge help with a difficult situation, she expertly guided me with the purchase of an…read moreaffordable replacement battery for my van and helped me get refund with the return of my old / expired battery. the best. thanks all