Terrence is phenomenal!! My husband does regular maintenance to our cars, but ran into issues…read morereplacing my spark plugs. My husband gave a quick explanation of what he did and Terrence was quick to orient himself with our make/model. He suggested against buying another part, but we did buy a fuse checker at his recommendation. Terrence even should husband how to use it when the store wasn't busy and offered to have us call the store if he ran into more issues! I can't write a more glowing review. Thanks!

Went in to get a new battery for my car. First I went to AutoZone and the man there wasn't familiar…read morewith changing my battery for me. So I came here and the representative changed my battery for me even though it was a little difficult. Very nice man and was extremely intuitive. Thanks for the speedy and professional service!

Wish I could give it a 0. The reason that they don't do refunds or returns is probably so that they…read morecan have a reason to blame you for their fk ups. How are you gonna give me the WRONG part for my car, but I can't get my money back for it. Might as well have thrown the money away. But now they are out of a piece because you won't take it back knowing damn well someone else will probably need it. I told them exactly what part I needed and the year didn't match so the whole part doesn't work. Yet they kept trying to tell me that it is compatible with my car. CLEARLY ITS NOT. IT DOESNT WORK WITH MY CAR. THAT IS WHY I TOLD YOU EXACTLY WHAT I NEEDED. They don't even show you the car till after you buy the part which is probably because they don't want to take accountability for being wrong. Maybe work on actually getting the part right. Maybe listen to the person WITH THE CAR instead of trying to tell me that you have it right. Get your sht together.

Everybody who i interacted with was so helpful and knowledgeable, in particular i'd like to thank…read moreJulio and Lionel for their amazing customer service and friendly personalities! will be back.

Very nice experience - My daughter's car needed a new battery for her car. Went to O'Reilly to get…read morethe battery. Trevor helped me and even installed it since this was an older car 2013 making it an easier replacement. Overall great experience here.

Terrance I appreciate you !!! Helped me trouble shoot the cause of all my car issues . Wasn't sure…read moreif battery , starter or alternator was the issue but he replaced the battery did some tests and fixed all my car problems. I had voltage issues, shaking and rough idling, low brake fuel etc just a bunch of stuff. And now I don't need to go to a mechanic! Car drives supppper smooth. Doesn't idle rough anymore. My car wasn't starting all the time and now I haven't had an issue. It starts super quiet. My brake fuel is filled! Got my tail lights also fixed at O'Reilly s ... feels good knowing we have awesome people who can assist and not have to stress on paying an arm and a leg for inspection at a shop. Thank you! The initial testing was free for the battery starter and alternator.

I had a very pleasant experience. Jenessa, was an absolute angel. Very polite and knowledgeable…read more She went over and beyond to help me and my son find the right parts he needed. She was very patient and helpful. I definitely recommend O'Reilly Auto in Lathrop and will be back for any auto needs. Thank you Jenessa

These people are absolutely amazing. Some of the people that go in there while I'm waiting in line…read moreare rude obnoxious terrible. The Staff never gets ugly and every time they see me I go in there a lot. They're really cool really friendly and they give me the right part without questioning why I dont want that one.

The owner and Son are awesome as always! Very informative with whatever we purchased! I highly…read morerecommend to everyone as they won't let you down and they never disappoint! Kind regards, Alec H. (PRISTINE POWER WASHERS)

AWARENESS: After purchasing my 5th Wheel earlier this year,…read moreI noticed, when attached to my truck, the nose of the 5th Wheel was approximately 7 inches too high from my trucks bed. I had several solutions to correct the issue; the first was to have the 5th Wheels king pin box raised up and the second, have have my trucks hitch rails lowered (flush mounted) to the bed of the truck. These two fixes would lower my trailers cap approximately 6 inches overall. When asking friends of a good place to have my trucks hitch done, Manteca Truck Accessories came up from each friend. NARRATIVE: Before my visit, I called ahead and explained my issue to Louis. He scheduled my appointment and a few days later, I took my truck in. After looking at my trucks hitch mounting, Louis told me they had several ways to drop the hitch. One was mounting an after market rail system which the manufacture offered. The other was to change out the hitch entirely which to me, wasn't an option. While still with Louis, he made numerous phone calls to the manufacture without luck. He also made calls to some of his other business partners who also count help. In fact, those people kept directing Louis back to my hitches manufacture for the answers. After about an hour with no luck on the phone calls, Louis told me he would email the company in hopes of getting a response and sent me home on his promise to find the solution. As I got on the freeway headed back home, I received a call from Louis telling me the manufacture called him back. He Asked about the parts needed. Was advised the company did have the parts but, they had to be ordered. Louis then set me up for a future appointment date but told me, he would call before the date with the cost of the parts and his labor. A fews days before my next appointment, Louis kept his promise and called me back. He gave me the price of the parts with the labor cost and asked if I wanted him to continue the work. I agreed and later dropped my truck off for service. SCENE: Manteca Truck Accessories is located in the city of Manteca on N. Main Street. The major cross streets are; W. Edison Street and W. Louise Ave. EVIDENCE: As you can see by the before and after pictures of my trucks 5th wheel hitch, the work performed was solid, well thought out and clean. From what Louis told me, one of the securing bolts was too hard to reach so, they actually had to drop the frame in order to secure the rails. RECOMMENDATION(S): I had no issues with the work Louis or his guys at Manteca Truck Accessories performed. In fact, I really appreciate the "above and beyond" Louis did finding the answers and keeping me informed about the solution. Well done!

I started typing out a long winded historical past experience with other dealers but decided to cut…read moreit short. Jake at parts, this guy, kicks ass. Great guy , helped me locate part # needed that other dealer said you should have an invoice with that on it. Got me additional information as well to help with my repair. I will be driving by my local dealer just to go to Jake and get my parts. Awesome customer service. On the way out the manager caught me eyeballing a vehicle in the sales floor and talked to me about it . With no pressure.

Nice and helpful sales people especially Adam. This review…read moreis for the service department sucks. Service department sucks. Had a 8 am appointment to replace a trim piece. 4 hours later they just getting started.

I had went into O'Reilly Auto Parts and asked Eric to help me put oil in my car. I can't thank Eric…read moreenough for helping me open the hood of my car and put a liter of oil in my car. He had excellent customer service and was also very polite. I would highly recommend Eric if you ever need any help. I will tell all my friends to ask for Eric if they want excellent customer service as I had from him.

FANTASTIC PLACE FANTASTIC PEOPLE!!! This has to be the best O'Reilly's in the area! They've saved…read moreme from a few crisis before, but especially today. Our battery died and we had to get towed all the way from south east Modesto. I called ahead and told them our situation and not only did Troy and Diego go above and beyond to ensure it was the battery before we purchased, they even double checked the alternator, and starter for us to make sure that was the only thing causing the issue. If that wasn't enough they gave us an excellent battery for an excellent price, installed it for us, and expressed how they understood the stressfulness of getting stranded and then having to purchase new parts suddenly of course. Thank you both so much for everything and we truly appreciate you!!! Highly recommend this O'Reilly's team.

Old man behind the counter should not be in customer service. No one should talk to customers or…read moreemployees that way. If Fleetpride wants to hire someone like that then better expect to lose more and more business.

Be careful to ask if parts are returnable because they will refuse if its special order.read more