The transmission in my old Toyota truck was not the original, the experts at Napa Auto in Salida…read morenot only found the correct filter, they had it in stock! I enjoy doing business with these professionals.

Customer service was horrible! - 10 stars. BTW it was the battery not the alternator! I ended up…read moregoing to Napa in Modesto! The gentleman that helped me was awesome!!!

Do NOT order anything from these people and expect it to have been ordered. it's always always…read moresomething with them ; always every time. Last Wednesday I ordered a part transfer from a store 15 miles away and was told ,"no problem ; call tomorrow we should have it". I call today and not only do they not have it, they put me on hold for 7 minutes, then 11 minutes as they " handle" 2 customers AS IF we EVER are standing in line for 7 or 11 minutes. (LIE FOR NO REASON). Then, I call the next nearest store, they tell me "yea I'm on the phone with them now please hold.". 7 minutes later it turns out the Palandale store tells the ceres guy (on the phone) that A TOTALLY DIFFERENT MODESTO STORE THAT NEVER EVEN HAD THE ITEM has lost the item.... good job guys. This is just one of the maybe 4 issues in the last year. The last time was me asking them to charge two batteries. one was charged (the bad 1) and one was a good battery that was never charged as I asked them to do and they said they would do. THEY ARE DISHONEST EVERY CHANCE THEY GET.

Jose was great. Very helpful and honest. He helped me install my new car battery. Great customer…read moreservice

Here right now for oil change and mr. Scott helped me for the service …read more. He is very helpful, friendly and real polite 2 thumbs up for mr Scott

Where do I begin?!…read more I bought my 2020 Ascent in December of 2019, brand new. The buying process was nice George was amazing I really thought it was a great place. Then, about a year into having the car there was intermittent stalling. When I went in for my next oil change I mentioned this but they didn't find anything. Fast forward 5 years later, my car was stalling really bad, very unsafe I would press the gas and it wouldn't go or it would crawl. I took it to Modesto(30 mins from where I live) and they of course need to keep it over night because even though I have an appointment that doesn't mean anything to them. When I ChatGPT the issue it says transmission is a known issue so I mentioned that. Of course they called and said not the transmission is was the torque converter, luckily I got the extended warranty for 100k miles. So it was covered, it took them a week but it was covered. I was told I need to give it a month for it to work itself out, I get the car back, drive it home, SAME ISSUE. I bring it back the next month and again they are trying to figure out the issue. Then they call and say my gas is over the legal limit of alcohol and it's a dirty under the hood and engine area so then I need an engine oil flush, (not covered) so there goes $2,500. On top of a new cabin air filter that I would later discover was installed upside down so then my AC wasn't working as good. I get the car back when they have it another week, I was told let it run its course and use different gas, I use Costco religiously every week. Then I move to somewhere else to see if it helps. I give it a month and AGAIN! It continues to stall. I take it back for a 3rd time in 3 months and they really don't know what's going on. They finally get a reading for my transmission! At this point I am nearing my 100k miles. Which added another stressed because I have to drive. 25 miles each way just to take the car to the shop. I was scared I would be one mile over the 100k and they would tell me I need to pay out of pocket! Luckily they caught it at 95k miles! Subaru of America needed to approve it. They did and I got a new transmission. I then demanded a refund for the engine oil flush because it was NOT NEEDED. And I was out 2,500 for that! Subaru of America did not want to refund me but when I treated to sue and shout from the rooftops how much Subaru sucked they changed their mind the next day and refunded me. I thought my battle was finally over! A couple months later, my tire pressure lights come on, I get new tires and they are still on! I take it to Modesto, I was suggested to replace all 4 because they didn't want me to keep coming back for single one every-time, plus Diag fee. (This is what I was told on the phone). I do it and get it done with. Along with that, my locking system wouldn't work with my key fob, I take it there and they were trying to tell me my purse has a blocker even though it's the same purse I've used for years! Then they say it's the fob battery. Which I did change due to a low battery warning, but apparently even though u used the same number and same type it wasn't a good enough battery. I got new ones in both fobs so that's $40 on top of the tire pressure sensors so of course I walk out no less than 1,000. Fast forward to current day, it has been ONE week since my scheduled appointment and they still have my car, because the SRS airbag light came on and this again is a safety concern. I got one call saying they were following all the checks and they didn't know what was wrong. So they needed to keep it. Days pass I get another call that the entire airbag module is bad and I need a new one, of course this is not covered under warranty. He said he reached out to Subaru of America to see if they could cover some of the cost or all, they have not gotten back and we're heading into the weekend so I will go another week, without my car. He has not mentioned a possible price and I'm honestly scared to be told what I owe, being that an airbag is serious I want it fixed before I drive it any longer with my child in it. Subaru was my first new car purchase and I had high hopes for the company, I will tell anyone I know DO NOT BUY A SUBARU. There is no reason my car is 6 years old having sooo many issues and parts going out messing up, etc. what happened to quality? I do NOT recommend Modesto Subaru and I definitely do NOT recommend EVER buying a Subaru. Worst purchase EVER! There has been smaller issues in between, it's been a constant battle and my car being in the shop even though it's not that old. Get a Toyota or spending more reliable, not only does Modesto take weeks to figure out an issue and fix it, even with an appointment, but the car itself will be junk. I want to trade it in and get something else with Toyota, but I own the vehicle and don't have a car payment. Beware! It's a scam.

I recently purchased another vehicle from Central Valley Volkswagen, and once again, they…read morecompletely exceeded my expectations! Being a returning customer, I already knew I was coming back to a dealership that truly cares about its customers, but JC and Wesley went above and beyond to make this experience exceptional. From start to finish, JC and Wesley were professional, knowledgeable, patient, and incredibly helpful. They made the entire process smooth and stress-free, answered all of my questions, and genuinely made me feel valued as a customer. There was never any pressure--just outstanding service and a sincere desire to make sure I was happy with my purchase. The fact that I chose to return to Central Valley Volkswagen says a lot about my previous experience, and this purchase reminded me exactly why I came back. It's not often that you find a dealership and a team that consistently goes the extra mile for their customers. A huge thank you to JC and Wesley for making my vehicle purchase such a great experience! I absolutely love my new vehicle and couldn't be happier with the service I received. I highly recommend Central Valley Volkswagen to anyone looking for a dealership that truly puts its customers first!

Brandon at Volkswagen provided excellent customer service! He was kind, helpful, and made the whole…read moreexperience a pleasant one. It was extremely hot today, and he even offered us a lollipop, which was such a thoughtful gesture. Thank you, Brandon! We truly appreciate your outstanding service! Celeste

Wish we had found you all sooner! We ordered online and the hood we needed came in damaged. Was…read moresuch a hassle to send back and get refund. When we called Quality Auto Body Parts they were so nice, very informative and helpful from the start. The person that helped us today was so nice. Helped us inspect the hood and even load it. He was patient with us and again was so kind. I 100% recommend going through this company. Not to mention they beat all online prices.

I own an auto mechanic shop and Quality has Amazing customer service I will most definitely returnread more

Special thanks to Gene at American Chevrolet in Modesto. I am a loyal Chevy owner and was looking…read moreto buy a forth Chevy, and add to our existing fleet! Despite buying two trucks from my local dealership, they were unable to deliver on inventory or price. After calling around, Gene was able to get the truck we wanted, at the price we wanted and we made the 1.5 hour drive to buy it. The whole transaction was smooth and i suggest anyone wanting a Chevy to reach out to our new friends at American Chevrolet.... its certainly worth the drive to Modesto from out of town! thank you!!!

Oh my, where do I start... Sales:…read moreWe were greeted by DJ within a few minutes with a smile, not the salesman (rushing-bull) attitude. He was polite and inquisitive which instantly put me at ease. Thru the entire Q&A that we peppered him with, he had answers and knew his business. Not to mention, just an all around good guy!! After the purchase was finalized, he took the time to explain EVERY inclusive button and setting. Financial: Ricky was just as kind and polite with all of our questions and explained ALL ASPECTS of how the financing worked and all of the options that were available to us. I especially appreciated, being new to EV technology and ownership, the time he took with warranty information. Being in a tough spot, with a car to trade that had been driven TO DEATH, trying to make a major purchase on 3 hours of sleep and being COMPLETELY out of my depth, the people at American Chevrolet made my experience of buying a new car exceptional!!

We had an outstanding experience with Eddie Solorio at GMC Alfred Matthews Motors in Modesto. From…read morethe moment we met him, Eddie was friendly, attentive, and incredibly knowledgeable. He took the time to truly listen to what we were looking for and never made us feel pressured or rushed. What impressed us most was his dedication and thoughtfulness. We were interested in an ATS Yukon XL, and when one arrived the very next day, Eddie immediately thought of us and contacted us right away. Thanks to him, we ended up with exactly what we wanted. Exceptional customer service is hard to find, and Eddie exceeded all of our expectations. He is professional, honest, and genuinely cares about his customers. Without a doubt, the best salesperson we've ever worked with. We highly recommend asking for Eddie Solorio if you're looking for a vehicle!

First time GMC owner and first time customer at Alfred Mathew's. I brought my 2024 Sierra in for a…read morewarranty visit and the service team exceeded my expectations. The team was very communicative and extremely professional. It's a breath of fresh air when you can trust the service team with your vehicle in their hands and the work be completed in a timely and professional manner. Will definitely continue to bring my truck here for all future service!

Gabe did a wonderful job for us. He got us into a vehicle today. I would recommend him to anybody.read more

Robert Riley is an absolute Amazing Customer Service is above and beyond and we are very fortunate…read morethat he and his Team are installed @ the Chrysler Jeep Service Desks. Prompt Courteous professional and empathetic to the needs of Customers and Detailed Care on Our Jeep G Cherokee. Central Valley Chrysler Jeep is the Real Deal Thsnks!