Brought my car in on a Saturday for new brakes. They had to order parts so they kept it until…read moreMonday. Went to pick up my car around 3pm Monday afternoon and didn't look in the back seat until 5:50pm when I noticed the back seat ripped up with the seat cushion foam all over the seat (like an animal got inside). I immediately reached out to East Cobb Auto and they claim the rip didn't happen on their watch and I must have ripped up the seat in those two hours and brought it back for them to repair. Obviously it happened from Saturday to Monday while in their custody. They claim they do a four door inspection upon completion of work. Obviously that didn't happen either. East Cobb Auto would not cover the seat repair costs I incurred nor did they offer to cover any portion of the repair cost. We have been customers for over 30 years and this was handled very poorly and unprofessionally. Would not recommend leaving your car in their care.

I got a nail in my tire and brought it in for a plug. I was greeted outside and helped immediately…read more Service was fast, friendly, and effective. I was in and out in less than 20 minutes and the price for repair was very reasonable. Though I thankfully did not have to wait long, I loved the waiting room. They had a jean material couch that was really comfy and awesome decor including a dressed skeleton that must have been waiting much longer than I had. I hope not to need their services again, but if I ever have an issue with my car, this will be my first stop!

Sold me a battery that was way overkill for my car, I only needed 500 cold cranking amps, but they…read moresold me a 710, they didn't even tell me that I could buy the cheaper battery, it wasn't until I went over to Walmart when I found out, I will not be buying from this auto zone again. For the price of their cheapest battery that would fit in my car, I was able to get Walmart 's best battery.

AutoZone on Highway five in Woodstock Georgia is a joke they sell bad parts and then will not…read morerefund your money all of your money back. My example is I bought an AC compressor for an O2 blazer. I had to buy the oil for it and two cans of Freon actually three. They returned the defective compressor, but would not refund what I paid $100 for the Freon because they said the cans were empty it was used well. I wasted the Freon because I put it in a defective compressor. They refused to refund my money when they should have because it was their fault. They have no honor they have poor customer service I have called the regional manager, and if I don't hear from him, I will go above his head till I get a resolution I would never buy auto parts or anything there ever again never .

This entire company is a scam if your auto repair buys parts from them and they are warranties on…read morethem they will not honor cause the shop bought them applies to if you did not purchase they don't honor called corporate office same response I do not recommend anyone to buy from them at all. Do not use shops that purchase from them either

My granddaughter and I had a tire issue on a Sunday afternoon, and these gentlemen were absolutely…read morethe best. Fixed our problem and were exceptionally kind and courteous.

Brought my vehicle in due to a problem with the front tire. They charged me $2000+ and returned…read morethe vehicle with the front tire rubbing against the fender when turning, and the original problem still a problem. They charged me an additional $400. to repair their screw up. They treated me like I was stupid and the problem was my fault. As a young man I rebuilt engines and use to do my own mechanical work, so I understood the problem and what needed to be done. Stay away from these people.

I took my truck to this location and had a terrible experience. My truck had a transmission leak…read moreand they supposedly replaced the transmission filter and the gasket. The fix did not last long and it was leaking again. They said that they just needed to torque the bolt and it would be good. A few months later it started leaking in the same place. Since they could not fix it within 2 tries I was not going back. I took it to a place in Kennesaw where they looked at it and said that it looked like it had been torqued too much and had bent the cover. Now I had to pay for the full job again and a new cover and this only cost me $460 where as Chrisitan Brothers charged me $980 and messed up my truck. I contacted them and they told me that since I took it somewhere else to get fixed there is nothing that they would do for me. I think that they owe me the full amount that I paid them or at least the difference of what I paid at the Kennesaw repair shop and the amount that they over charged me. I will never go to any Christian Brothers again because I have now had another person that has said she went in for one thing and now they want to charge her over $10,000. STAY AWAY

Just purchased a 2026 Acura RDX. This was the easiest, fastest, least stressful of any car…read morepurchases that I have made in my 9 new cars over 47 years. Dealership was like family. Paul Silverman was a blessing, Mike Cunningham was great, Reggie Hammond was a big help. So everyone had a part and was great to work with. I even brought family back with me to pick up the new car and meet "Buddy". Website is easy to use, prices and details were very fair. Found the car we wanted and got it from Jackson. Highly recommend you try them. Marc Proctor

This is towards the service department only I am satisfied with the sales department but the…read moreservice department almost turned me away with a flat tire if the manager here didn't save me . I understand they close in 30 minutes but all I was asking for was a simple patch till I can come back another day to replace it instead i was told it will take 45 minutes to do the job and we close in 30 mins just tell me you don't want to do it , even though it's your job ? lol I was met with hostility and was called a "jerk" by a big guy playing a video game on the job for simply saying "so your turning me away?" I spend my hard earn money here on this car and this is how I get treated with how expensive and hard everything is honestly makes me think of somewhere else next time I'm in a market for a car but the manager made it right by me and I appreciate that.

Great place to do business. Honest people providing great service at great prices. They are always…read morebusy because they provide quality service and value prices so be sure to make an appointment when possible

I have used them several times over the years, but admittedly have shopped them over price as well…read more No longer. Bought some tires the other day and intended to do brakes and oil change in one stop. The price was competitive on the tires so I decided to go local over chain. Forgot how nice it is to deal with good, local people. Plus they checked the brakes and told me they were good. Most places would have still sold me the brakes, just swapped, no questions asked. I appreciated they are looking out for the best interest of the customer, not just profit. Very happy with the tires and service. Thanks Cherokee Tire.

I have been coming to Killian for a few years, to get my oil changed and one minor issue. Friendly…read morepeople and quick service. I was just there to have my front rim and bent tie rod replaced on my semi new 2025 Genesis. To not hit a dog I turned away from it and slid into the curb and damaged my rim and bent the tie rod. Killian did a great job, but Genesis was faulty on the tie rod. They sent the wrong part due to a wrong part number that they acknowledged. All in all was a great experience, and they did not charge for their loaner car.

Great service. Having problems with my brakes from another shop and they were able to identify it…read moreand get me back on the road. They were able to identify another issue so we are working on that!

I recently was referred to come here and I am car literate, however, I am not an electrician…read more Therefore, when my car was having electrical issues I wanted a mechanic to diagnose and look over my cars issues. Needless to say this business did not listen to me when i dropped off the car and told them the reason my car was there. The mechanic shop called me to let me know they would like to charge me for something totally different than what my car was even there for. I had to remind them why my car was there, and the mechanic had to "instruct me" on codes and went to pull them while i was on the phone just for my vehicles dash lights to be illuminated right in front of his eyes. He then told me he would call me back the next day with another diagnosis. The following day he then tells me he finds an electrical issue which does sound like it could be the issue, however, when i get the bill its ridiculous.. I replaced my IG1 relay which at most is a $7.00 part and they charged me over $100 for parts needed.. and over 200 for labor.. when changing a relay takes 2 minuets. I understand diagnosing the issue takes time, however, it was the shops mistake diagnosing an issue that wasn't there and I shouldn't have been charged for that. Also. they told me they weren't charging me a diagnostic fee. So that price isn't from that. They Also let me know when they disassembled my shifter that they "cleaned it up", but when I got the vehicle home I took apart my shifter and it was not cleaned or did not look to be cleaned. My vehicle is pre owned and whoever owned it previously had dogs. The interior does not have hair everywhere any more, however, when I got into the shifter I found animal fur everywhere in the shifter and solenoid. So Id like to know where they cleaned. Just be careful if you come here. This mechanic shop will charge you for parts and labor like crazy even if they don't do anything.

If I could give 10 stars, I would. Hands-down the best automotive repair business I've ever had the…read morepleasure of dealing with. DJ and David are honest, incredible to work with, and just simply great people as well. It's rare in this type of business that they look out for you and your best interests but these guys really do. I've been with them since the beginning and I'm definitely a customer for life.