Spoke with EJ (owner) and Mary-both very nice and professional. EJ took pride in his family…read morebusiness and shared a few stories, which I really appreciated. I would definitely recommend to anyone who needs car repair service in the area. Great communication and genuine warmth.

FAMILY OWNED WITH PRIDE AT THIS PROFESSIONAL AUTO SERVICE SHOP!!! On a whimsical series of phone…read morecalls (as I am not from the area and knew noone) I found this place, turns out the lady that is the Receptionist/Service Writer (wish I could remember her name and should, wanna say Betty Lou) knows my GF's Father/Mother and his Business, so going in blind for needed repairs on my 99' Dodge Ram Pick Up, I, understandably, was very skeptical. I also had the privilidge of meeting and talking to EJ, (son) the Head Technician and Shop Manager. He immediately stilled my forebodings and anxiety! I found him more than a little knowledgable in the field but, more importantly, found him to exude confidence, and patience in explaining repairs/dignosis, and possessing a very professional demeanor. He and his crew managed to figure out a short in my fog light system that had been errant for (2) two years and no one else could diagnose and then fixed it for what I thought was reasonable price; while I was there for an unrelated repair. B&E is not the least expensive garage in the area, however, they definitely get the Highest Grades for "Integrity" which in this day and age goes a long ways towards customer satisfaction, atleast for this consumer; and a Wise Man once said, "A man is worthy of his hire"! Quality Mechanic Work is not expensive, it's priceless!!! Particularly when your backs against the wall. Their diagnostic shop fee is a little high but they waive it and put it towards the bill if you get the worked performed in their shop. They insist on using OEM Parts which I also love for two reasons, First, because anything that's worth doing, is worth doing right. And Second, because I would rather "Buy Once & Cry Once" and enjoy the longevity of quality parts!!! You can get your vehicle serviced here with confidence and know your getting Prompt, Knowledgeable, & Honest Repair Work at a Fair Price!!!

I am a new customer with 4 cars, good communication with BOB the tech…read more Very fair and honest people to deal with Will be my go to place for all service

Excellent service department, great communication. Wonderful community service. We have been…read morevisiting Bug Oak Citgo for many years.

Went there for inspection and flush radiator and replace radiator fluid. And oil change. When I…read morepaid the bill, I realized they billed me 2 times for a radiator flush. I brought to owner Chris attention, he apolozed and refunded me $85. Cash, approx 6 weeks later, the car over heated. The radiator fluid was empty. Lakeside shell never put new radiator coolant in the car. They charge for work that did do not perform. There was no windshield washer fluid. As a result, I almost lost my engine. Charged for work and never put in new radiator fluid. Car thermostat light came on. Radiator Fluid was empty and car overheated. Beware, they might overcharge or charge for work they do not perform. Mechanic never even checked the radiator fluid, it was empty for 2 months. I am lucky the engine did not get destroyed.

I switched to this mechanic because I am a AAA member and their techs responded to the call. They…read morehave been servicing my vehicle ever since. 5 stars for consistency, professionalism, knowledge of their trade, and their uncanny ability to make their customers feel at home! Whether you need a simple oil change or the complicated heavy duty stuff, I recommend these guys 10 out of 10. Oh and they are reasonably priced !!

Amazing customer service and value! by a family run business!!!…read moreWas visiting a relative in the area and wanted to service my car for an oil change and the recommended A1 service check for a 2015 german made car. After calling several european car services with varying responses and prices, upon the recommendation of a relative in the area, I called this business. *** Soryah is OUTSTANDING *** and I give her full credit for sealing the deal to service my family's car here. She not only exudes incredible EQ, patience, & understanding, but also is amazing efficiency. She answered all my questions and swiftly checked if they could provide a specific type of oil (nonstandard) I requested that I believed was optimal for this car and said YES. She also was able to assure me that they were able to top off all fluids and do the usual service checks that would be done at a european dealership for this type of car at this type of maintenance check. I asked if they could use a window cleaning additive I had purchased and she said they could try if appropriate. She then quoted a price as well as said she could find a coupon to apply. She checked their schedule and said while they were busy, they could accommodate me the very next day as long as I dropped off the car before 10am. When I asked more about the business. Soryah shared it was family run. She represented the business so well I asked if she was part of the family to which she responded she was not biologically related but was treated as family and had only great things to share about the business including they had several other locations and had been in business for over 20 years. All the other places I called were either more expensive, didn't have this level of customer service/knowhow, didn't answer/return my call promptly, couldn't not answer the questions I had right away, and didn't have room in their schedules soon/didn't work weekends! American Tire & Auto had me at hello with Soryah! :) So I was running a few minutes late the next day and called. Dale answered and said no problem. When I arrived, I was graciously told where to park and then Soryah checked me in quickly giving me an easy to read checklist of items they would be reviewing and said I could leave the special window fluid additive in the car. They called me when the work was done that same day. When I said I might not be able to make it by 5pm, she said she could wait a few minutes after that (!). When I picked up the car, Soryah went over what they found which was not much and said nothing further to do for now, but to keep an eye out for some cracks that were forming in a certain area. And the price was completely reasonable for the make/model/services done. I wish this establishment all the best and hope they continue to flourish. If only they could have a NYC location :) My relative said I'm welcome to come back to visit and have my car serviced here in 6 months! Highly highly highly recommended!!!!

Brought my vehicle in for 4 tires and an alignment. When I got into the vehicle my glove box…read morecontents were on my front seat and in the truck where the spare tire is kept was taken apart and not put back together

Place sucks owners a scammer they over charge on parts and did not call before ordering and…read moreconfirming repairs have family members that had same experience they charged 3 hours to do an alternator job that calls for 1 hour

Need a door handle replacement. Great customer service, quality work and very reasonable. Would use…read morethem again. Highly recommend!

Probably my 4th or 5th time here for nail in tire. These guys are my go to for tire change/air/used…read moretires/or nails in tire for patch up. Prices are reasonable and they are quick and efficient. Thank you for your great customer service and being time efficient without having to "sit and wait in a line" will always recommend this place to others.

Thanks you guys for getting the kitten out of my tire well and not want anything for your time and…read morepatience!!

Carstar replaced my bumper after I got hit in a fender bender. Insurance covered the bumper but I…read morehad some unrelated scratches and touch-up paint that I'd been worried about applying myself, and asked for a quote for them to add on that service-- they just did so for free as a courtesy. Very kind and a relief for me to have that taken care of. They also helped me coordinate with the nearby Enterprise for a ride to my rental. Enterprise will pick you up from Carstar, and you can drop off your rental there when you pick up your car. I'll give both Carstar and Enterprise my thanks for their good relationship saving me the hassle and stress of rental pickup/dropoff. And thank you Carstar for making my car good as new!

They will total your car out & over exaggerate the price & try to make the insurance pay for it but…read morethey will not & total your car out don't go here if u want your car , try a off brand shop cuz u WILL NOT GET YOUR CAR BACK THEY ARE THE BIGGEST SCAM PLZ PPL WATCH OUT

I own a 2011 MDX base. I need the front right passenger drive wheel well plastic protector. The…read moreentire piece of plastic came apart, i have owned my car for 15 yrs, so just from every day driving the piece had to be replaced. Oddly enough Acura of East Hills in Long island had the part but wanted $150 for the part versus, me paying $68 from Precision Acura. I also need the lower plastic connector which was $10, the shipping was $50 but i have to tell you their customer service and pricing was very fair. They deliver my parts within 48 hrs.

Greg Martinetti, E-Commerce Director for Precision Acura of Princeton and Acura Parts for Less…read more Highly recommend! I am a repeat customer. Genuine Honda / Acura parts! Best price in the North East Region of US. They ship fast from Precision Acura of Princeton NJ! www.acurapartsforless.com