It can be intimidating to go in to an auto supply store looking for a part, but I will continue to…read morechoose this place. The first sales person was very willing but no real help. Had to buy an item, go out to the car and try to use it, go back in to return it. Luckily the other sales person seemed to have impressive knowledge, helped greatly, so problem solved! Went in a week later, two different sales people; one helpful, one kind of rudely pushed by me like I was in his way. But still, I will continue with this place.

They sold us the wrong bulbs for our brake lights, salesperson said to bring them back if they…read moredidn't work. My husband returned a week later and new salesman said no return without a receipt. Today my husband went back with a receipt from the bank, this time the salesman said only the manager can refund and he won't be back until Tuesday. What a runaround!

I've been holding off on writing a review of this dealer for reasons I'll explain below…read more We bought a 2018 Ford F250 from them on June 7th. The process was fine, CJ was our salesman and he was easy to deal with. We paid cash so didn't have any experience with the financing department. A week later the AC quit working, and the check engine light came on. It was running rough and jerking. We took it to our mechanic who said the code indicated a misfiring ignition coil. We were really frustrated and reached out to them. Yes, we knew we had bought a used vehicle and yes we declined the extended warranty. But to have this happen in one week didn't seem right. Jarret from their service department replied and asked us to bring it in. We did, they recharged the AC system and replaced the ignition coil at no charge. So far so good, the AC is working and the truck is running smoothly with no warning lights even after pulling a travel trailer to Ocean Shores and back. So I can recommend this dealer, they stood behind what they sold.

Outstanding in every way...first, real professionals, not the half-assed sleazy car guys that…read morepopulate every area with deals that really aren't good deals, repairs that have a hidden catch...you know what I mean. The property is huge, spacious, well designed, filled with a terrific variety of lightly used vehicles (all the way from gas to hybrid to electric), and pricing is highly competitive (I was researching a hybrid Audi with low miles, way below current market). Second-honest repairs. Andrew, who runs the service department, has automotive experience that goes back decades, domestic and foreign, and the repair staff are really thorough in their approach. My used Jaguar was fixed in one day, with a minimum of fuss, and $1800 cheaper than a local car shop had bid-free loaner car, friendly, and honest. What's not to love?

Came in there looking for a passenger door for my 06 GMC Savannah. Staff at the counter was very…read morehelpful and gave me a great deal on one that was in great shape. I would highly recommend if you're looking for auto body or any part for a vehicle check there first.

Super nice people up front, and fairly easy to navigate the yard. Lots to use for most make/modelread more

This company uses "fine print" to make their products look more attractive. They advertise "free…read moreshipping" when the reality is so different. One product I wanted they claimed weighed too much, the other weighed very little but they claimed it was bulky. What a batch of crap, this company lies on something as simple as "free shipping" or not. I have zero interest in doing business with a company like this that uses "fine print" to get customers to buy their overpriced products! I'm going back to Amazon where you at least know the actual cost of an item without having a lawyer read over the "fine print".

Purchased Barr risers but returned both due to poor mating surface. However even after 10 days of…read morereceiving the return items my money is not refunded. I'll go through my credit card company instead.

They did a great job restoring the headlights on my 2000 civic, but a terrible job that took off…read morelines of paint on my moms SUV from the 3M tape they use. Customer service was fine and Carlos was accommodating

I used to love coming here for oil changes and never had a single issue. Unfortunately, that has…read morecompletely changed. On multiple occasions, I was turned away because the shop claimed they were "too booked." What makes this even more frustrating is that two people I know came in as walk-ins shortly after I left (not even 30 mins later) and were taken in within 10 minutes. This has now happened to me twice, and it leaves me wondering why I was refused service while others were accommodated. To make matters worse, I was also told that I would need to go to another store and purchase my own parts for a routine oil change before they could perform the service. Customers should not be expected to source basic maintenance parts themselves. That suggests poor inventory management and a lack of preparation. Overall, the service has become inconsistent, disorganized, and disappointing. After years of being a loyal customer, this experience has completely changed my opinion of this part of this business. I can no longer recommend it and will be taking my business elsewhere.

Highly recommend Blue Canary. My old girl Carlani 2011 Q5…read moreEPC light came on , she wasn't feeling well, lucky for facebook .. ask for recommendations , Clint Ramsey posted he does Audis did my home work called Blue Canary first thing in the morning . They said to bring it in with no appointment , I was happy and one lucky first time client. They did a diagnostic first and let me know what was the problem then call me to let me know what was wrong and what needed to be done at the same time chk to update my oil change .. it was time for Carlani oil change.. he gave the price how much it was going to cost before they fix the problem. I was happy with the price and happy with the service. Save me gas and time to drive off island for my yearly service. Praise the Lord! Plenty Mahalo team Blue Canary, When Carlani falls apart again will go with Team blue Canary..

There was one major issue. I told the owner that I was going to be taking my car on a long road…read moretrip and I needed all the safety checks done, tires checked, oil changed etc etc. When I went to pick up the car I specifically asked him about the tires and he said they looked good. Part way on my trip the sidewall of one of the tires gave out. The tire repair shop was flabbergasted to find that my tires were 25 years old. I had absolutely no idea they were that old (I did not put the tires on the car, I bought it second hand). I was relying on Blue Canary to do the paid for safety checks for me. When I returned to Blue Canary and told the owner (manager?) what I had discovered he definitely did not act surprised, dismayed, or even apologetic. He said he doesn't typically check the age of the tires. Something that several tire experts I spoke to said should be one of the first things done! It is extremely fortunate that I did not end up in a serious accident. I definitely would never rely on his assurance that things were taken care of and safe. In addition to the subpar service related to tire safety I also paid a considerable sum of money to have my engine cleaned. It definitely was not cleaned (didn't look like it had been cleaned at all). A rodent deterrent pack had been put inside the hood.... A very EXPENSIVE rodent pack since it appears that was all my expensive "engine cleaning" involved. He did offer to re-clean it when I got back to town and he was willing to do so when I brought it back in. However when I started talking with him about the situation with the tires I got totally disgusted with his attitude and left. I will not be back. And if you are concerned about anything that could be related to safety I would be cautious having it serviced by Bainbridge Blue Canary.