I've had a dozen cars in the driveway as long as I can remember. Not all new ones either. That…read morebeing said there are a lot of parts I have needed over the years. And nothing would frustrate me more than walking into autozone/O'Reillys/etc where some 17 year old kid tries to sell me the wrong parts. So I found Napa and it was a real game changer. The whole team up there knows what they are talking about. Fast and friendly service. Great prices. And always always have the parts I'm looking for. 100% worth the extra few minutes to drive past the other parts stores to get it right the first time. Seriously, Tony, Sean, Doug, keep doing what you're doing and thanks for being there!

I just came here at 2:30 and they are not open!! But says they are open till 4. Most definitely…read morefalse advertisement!

Wow. Incredibly unfriendly guy behind the counter. Seems like he hates his job. No greeting, one…read moreword answers when I ask questions. Avoid this place.

I was very pleased with the customer service I received at the Fenton Napa! Had to replace my…read morewife's battery - good price and they took care of things right away for me. All I had to do was open the hood! The crew knows what they are talking about at this store.

Bob & Steve are really good guys. They have helped me & my family for better than 10 years. If they…read moredon't have it, they can get it!

This conveniently located AutoZone is right off Mid Rivers Mall Drive in Saint Peters. They have a…read moreprivate parking lot. It's a fairly big store. The employees are really helpful in helping you find what you need and they will even check your engine light to see what's going on. They can test your battery, etc. I've even had kind employees help me put new windshield wipers on. The service is fairly good at this location.

Older heavy set man behind the counter with a beard shouldn't be allowed to talk to customers so…read moredisrespectfully. Interrupted and cut me off when I talked. Very short. Very condescending. I'd give zero stars if I could.

I went into O'Reilly to purchase a bulb for my vehicle. The reference book was available and I…read morequickly found my bulb and went to checkout. The manager who was very accommodating, courteous and personable, immediately asked if I needed any assistance, with anything else checked me out. In and out in no time. Mind you, I ended up in O'Reilly after coming from their competitor across the street who did not have a reference book and female salesclerk was annoyed that I asked her for assistance, typed the info into the computer, turned the screen around and never said a word. That is another review for A***Z***. Overall, great service at O'Reilly which will be my first stop next time.

I bought a battery and they installed in within minutes for me! They price match and their service…read moreis professional and top of the line! I highly recommend asking for Warren he was amazing!!

My husbands car battery went out and he went online to purchase his battery. They were cheaper than…read moretheir competitors. He stopped at the gas station for gas and his car wouldn't start. As it was getting closer to closing time, and he didn't want to risk not being able to get the battery, so he called to see if I could pick up the battery for him, and store associates stated that I could. All I needed to do was bring his ID to verify his order. Upon walking into the store, there were two women that greeted me, and I informed them I was picking up a battery for my husband. The one associate instantly knew who I was without me telling her. They explained about the core processing and what needed to be done to get the rebate back once the old battery has been removed from the car. They were both so kind and friendly.

Certainly not as overcrowded with intimidating auto parts, grease, mechanics as other auto parts…read morestores I've visited. It was surprisingly clean and neatly organized. Customer service reps were nice and led me straight to what I was there looking for.

I called the auto parts store Napa for a part. The sales person told me they have it in stock. I…read moreget to the store and the sales person says I'm sorry, but we don't have the part in stock my mistake. Well after traveling quite a distance I was a bit annoyed by that, then when I initially got to the store, I had to wait 15 to 20 minutes because he was in the back of the store stocking shelves while a delivery driver kept talking to me throughout my wait I would write there store poor Bel poor totally unsatisfactory customer service be aware Public

So yesterday I needed a critical part for my daughter's car. I searched the various parts stores…read moreonline, but none could get me the part faster than two days, except for NAPA Auto Parts. Their site said I could pick up the part at the nearest store today IN BOLD, so I prepaid and expected to get the part today. Good to go, right? I waited all day today for the email telling me the part had arrived, until 30 minutes before closing, then I went there. You guessed it, they didn't have the part. The clerks told me, "Yeah, sometimes the computer just says that." and "This happens pretty often. We've told corporate about this issue, but..." Now, this is a common part for a very common car, and they've had 24 hours. They know they have a problem, but continue to promise delivery times they can't make. That makes it intentional dishonesty in my book. If I wanted to wait two days I would have bought the part online, cheaper, and had it delivered to my door. Instead, I chose NAPA based on their lie. If you have to have a part to get a job done on a deadline, don't buy from NAPA. They have plenty of competition. J. Bee

My car battery died this winter. It was from 2019, so WELL past its life, but it still sucks when…read moreit is so cold out. I was able to get a new battery and the employee installed it for me, but not without... saying he wouldn't? Like what am I supposed to do. The car barely made it to the lot (had to get a jump once that day already). Eventually did it for me but also cracked the plastic cover over the engine and blamed the cold. Like I get its an annoy aesthetic thing, but c'mon. Next battery, hopefully not for a LONG time, I'll go elsewhere.

My car needed a few basic maintenance services. My mechanic is too busy to take on the work right…read morenow. Some Googling led to me the conclusion that these could be resolved with a little time and a few products from an auto parts store. This was my first visit to any auto parts store. The merchandise was well-organized. Signs above the aisles. Tidy, too. I didn't have to dodge boxes as I walked around. The employees were present and I think would have helped me find what I needed had I asked, but they also gave me space to find it myself. I probably was in and out in under 5 minutes. Prices were the same as a big online store that I'm not shopping much these days. The small line for the checkout had various candy and snacks. I'll probably go here instead of online or elsewhere to shop car stuff like wiper blades and filters. I'd like to see the selection.

The WORST customer service in my life with any auto parts store the award goes to this location! I…read moregive a NEGATIVE 10 Out Of 10!! The so called manager didn't try to help me at all! Other that tell me my battery was bad! I said yes I know that, that's why I'm here! She said she couldn't look up my purchase date and get me a new battery since it was still under the NAPA 18 mo guarantee! My bad battery ALSO has their Florissant location right on the battery and yet still said without my receipt she can't do anything! She was rude and condescending and after this experience I WILL NEVER GO BACK TO this location Just because of her rude ass! And if my manager talked to me the way she talks to her employees I would tell her to FUCK OFF and walk out!! My god she is the WORST!!

Yes!!! Thank you so much. Extremely kind and friendly. Dale the assistant manager and the coworker…read moretonight (I'm so sorry I didn't catch his name) were the best. We found out we were leaking antifreeze and the repair shop didn't replace the cap on the overflow. We were panicked. Not only were they ready to help they did it with a smile and a laugh. Dale found the cap in the engine and got us some antifreeze and taught us a trick for easy pouring. We walked in a few minutes before they closed and they didn't rush us out or act like we were bothering them. We will return and send all our family and friends when they need auto related things!!!