Very unprofessional told come at a certain I arrive just for the owner to have me sit an wait over…read morean hour for him to talk others an not show me a car

I hope adding this business is helpful for others since I rarely come to O'Reilly but whenever I…read morehave they've been great! They have friendly and helpful staff, I've never encountered issues with purchases (which I truly appreciate since being a woman who loves cars lol.) This location is also very convenient since it's located close to major highways.

This Napa store is by far the best one I've ever been to. The customer service is at an all time…read morehigh. This particular day I was having an issue with my battery light coming up on the dash. I was at work all day and stopped in 15 minutes before closing. This was on Friday December 12 2025 at around 6:45pm. When I arrived Jordan was so helpful and I immediately knew he was the one I had spoken to over the phone. He came outside to the car and checked the battery with the diagnostic scanner and said I needed a new battery. After I purchased my new battery he also helped me with changing the battery which was so helpful because my car was stalling and there was no way I would've been able to do it myself. I was also able to get a discount for turning in the old battery which was a win situation. I appreciate everything these gentleman do. It's nice to know that there are still good people in this world.

3.14.23 I stopped here a few days ago just before the…read moreweekend on Friday. The man with gray hair at the counter who helped me out was super helpful and an all out great guy. We chatted things up for a while as he helped me find the correct bulbs i was looking for. We sort of spoke in length for quite a while. Thankfully there wasn't anyone else there who needed assistance. This guy is a teacher here in town at one of the local schools. Some of his stories were great. His customer service is stellar and he shows that he really cares to help you out where needed. I could speak volumes on how over the top this guy is. The service you receive here at Napa with this guy especially is to notch. They get it and they do it right compared to the other auto parts chain stores. Most of the workers don't seem to care at other chain auto parts stores as much as the employees at the Napa Auto parts do. The store itself is a well lit bright lights store. Easy to locate what you're looking for. They have their own private parking lot with plenty of spaces. Five stars for continuing to do it right and help your customers on a consistent basis. Keep up the great work you do.

While at the car wash, I watched my wiper blade slowly move toward the roof of my car and…read moredisappear. Clearly, I needed a replacement. I don't usually go to NAPA Auto Parts but someone recommended I go there. Brandon, at NAPA in Elmwood, was SO kind, helpful, professional and caring, I felt I needed to say something here to recommend him specifically, and NAPA in general. THANKS, Brandon!

In the past few weeks I've been here on three occasions and the crew working has been great…read moreeverytime. They have by far the most knowlegable staff in the area about parts and general auto knowledge and hands down the best customer service.

Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)

Frank installed a new rear axle seal, bearing, and new rear brakes. His communication with me from…read morestart to finish was excellent. He will not advise you to fix something unless it's necessary. Integrity Auto has outstanding reviews for a reason. I highly recommend contacting Frank for his knowledge, integrity, and fair prices.

Mechanics you can trust with your vehicles. Responsive and transparent on pricing. Highly…read morerecommended for anything from oil changes, tires, diagnostics and fixes.

My daughter's car was hit from behind and the guy fled the scene. It was cheaper to pay out of…read morepocket for this case. The owner was super nice, explained the entire price. Gave me both options of having the bumper painted, or not depending on unseen damages. You can go OEM parts or aftermarket which is cheaper. Thank God it didn't need to be sprayed. Their work was flawless and the rear bumper was replaced in 2 days without any hit of ever being hit. If you need a body shop anywhere in the capital region I highly recommend them. Fair prices, quick work, top notch quality.

The staff were friendly, courteous and very professional. The repairs by Troy's Best to our Outback…read moreappear flawless and the vehicle was ready on the day scheduled. Even my wheels were washed & shined , while the car interior was detailed clean as well. I certainly would not hesitate to recommend them to others.