Service requested was ignored and took 2 days to get the quote for the item asked for. Took apart…read moreentire car did not ask for this to be done. Gave a list of other items they say they found while doing an unauthorized assessment of my vehicle. Then quoted on the actual item a ridiculous $4,300 HIGHER than the next quote from the Dealer - when I refused the quote they upped my bill by saying they did other work that I did not agree to.

When I bought my 2014 Subaru Hybrid Stu Boyd suggested I get a aftermarket extended warranty, which…read moreI did. I have used it at Boyd Automotive a few times and Sandra (service advisor) said it was one of the best and easy to work with companies. After my last claim Mr Brownlee (service supervisor) told me if I have anymore service necessary that I would have to go to the Subaru dealer. He said Boyd Auto would no longer deal with extended warranties. Is this a new company policy? I emailed Stu Boyd (owner) and did not receive a reply. I have been going to Boyd Auto since 2003 and now must leave to a full service garage.

Fast service and reasonable prices. Brakes and rotors and…read moresynthetic oil change. Friendly also.

Got new brake pads and rotors. Gave me the best price. So far working perfectly. Thank you so muchread more

These people are great! We were on a 17 day road trip when we had problems in Niagara Falls. They…read moresqueezed us in, did diagnostics and we were able to get back on the road. Great communication, super nice, and very reasonable. Wish they were where we live!

I just had some service done at this place again , changing my rear brakes. I do not have time…read morenormally to write reviews, but I felt compelled to do it. I was talking to John, who took the time to explain everything to me. He had the opportunity to take advantage of me and have me do extra work, but he never tried that. I asked him to see if my front brakes need changing as well, but he told me that it is too early and no need to spend the extra money. I was also concerned about the bearings of my lexus. He test drove the car and assured me that they are OK. The reason I started going here is because they are very honest and do not cheat like the places I have been to before. Not to mention that I love their prices as well. I find their staff very friendly and I always leave satisfied! Vince

Very professional and knowledgeable Julie was great to deal…read morewith and honest in her knowledge of tires. I would recommend this shop to anyone looking for honest professional service. Kevin Campbell

They'll leave your car with loose bolts. The bolts were not even tightened on my brakes, which…read moredestroyed the calipers and pins and could have killed me and my family!

Got a car alignment here this morning. They schedule about a week out. The alignment took about…read more1.5hours and cost around $70 including tax. Everything seemed to go well and the car drove a bit smoother after the alignment. The owner remarked that the car definitely needed it as well. The price was reasonable. It would have been five stars if there was wifi. There seemed to be a network, but I didn't ask for the password because when I asked on the phone when scheduling, the women said there was no public wifi. Just a bit annoying to be in a waiting area for an hour with no access to wifi during working hours. I'll definitely come back here if needing another alignment, but I'd probably opt to drop the car off & come back next time.

Bud & Jeff were recommended to me when i moved back Home 3 years ago. Don't let the name mislead…read moreyou; they offer comprehensive, under-the-hood care at a fair price for your chariot. They are honest, highly-skilled auto mechanics who operated their shop with principles of quality & integrity. I now live in Parkside, & know there are probably good shops closer to me then Accurate Alignment, & it is worth it to me to drive to Niagara Falls to know that my 2002 Honda will get the best service possible. Bud!

Great service! Easy and fast fix to my son's car. The prices are very reasonable and they explained…read moreeverything.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

Great service! Friendly and informative advice for priority fixes for later. I will be back again…read moreand again! Thanks so much!

Have lived a handful of blocks from this auto repair place for 15 years and never knew it was…read morethere, yet it occupies nearly an entire block of Niagara street. I think it is our new auto go-to place for most any automobile needs. I took Lynette's car in for an inspection this morning. She knew it was going to need at least one tire (it needed two) and that the wipers were starting to shred. But there was also a clunk that two other places had not been able to locate the problem, and two days ago the hood latch had broken. Max and the crew did it all. Marylou at the service counter provided friendly and courteous interaction and information. Sammy's began on Tupper St. in 1955 and has been on Niagara St. for the past 20 years. They do collision, towing, inspections, mechanics ...and hood latch repair. The clunk? "Over certain bumps or potholes, the exhaust pipe had been hitting the drive shaft." They were able to bend the pipe enough to keep that from happening. Thank you, Sammy's Auto Center!

They're the best! Pete is fair and does quality work at great value. He truly cares about his…read moreclients and provides stellar customer service. Don't waste your time. They're #1!

Fantastic, honest, speedy service. I brought my 2016 Subaru in for some work, was given a great…read moreprice based on comparing to all other places, work done in a day. Very friendly people, my car is back to driving great, I am very very happy with Hammond auto