First impressions as first timers was old, outdated and lacked character. Check in was nice and…read moreoffered a Pinot noir and was a splash but decent wine guessing from the valley. Lobby is tiny and we were greeted while they were busy with other visitors. Gave us a three level upgrade with outdoor tub but too many leaves and pollen to use. Called for housekeeping and nobody arrived. Have to call to get slippers and tooth brushes and only bought one set even though they confirmed for two. Lounge sets were not covered prior to our arrival which I would expect as part of housekeeping. Hence can't use lounge chairs and patio furniture without cleaning. Spiders on outside furnitures and inside cottage had one dangle down its web right in front of me while sitting on the sofa. Bathtub inside is broken and can't use to take a bath and looks like it's been broken for a while. I liked the folding patio door setup as allows a nice view of the roses in the yard and a nice breeze but a lot of bugs. Could be helpful if there's lavender plants in the backyard. Nice fire place in backyard that can run really hot and keep bugs off you and a nice place to relax in the morning. Shower had nice heated floors but tub not working detracted from the experience. Service is great and everyone was ultra friendly but hard product is missing the spot.

My wife and I recently stayed at Carneros Resort and Spa to celebrate our 6th wedding anniversary,…read moreand unfortunately the experience fell far short of the luxury standards the resort advertises and the price point it commands. Upon arrival, we had to wait to check in because there was only one person working the front desk. For a resort charging nearly $1,200 per night, this was not a great first impression. There was also no welcome drink or arrival experience offered. The next day I noticed a bottle of wine and cups sitting on a table near check-in, but no one had mentioned it to us when we arrived. I booked through American Express Platinum and inquired about a room upgrade, but was told the resort was at full capacity and no upgrades were available. However, throughout our stay the property appeared surprisingly empty and certainly did not feel anywhere close to full occupancy. I had also informed the resort ahead of time that we were celebrating our 6th anniversary. There was no welcome note, no small gift, and no acknowledgment whatsoever. While not required, these are the types of details luxury resorts typically excel at, especially when guests are celebrating special occasions. The room itself was another disappointment. For the rate we paid, it felt small and poorly maintained. Several lights and the television were unplugged, leaving us to troubleshoot them ourselves. The curtains were falling off the rod, and there was visible trash in the backyard area. These are basic maintenance issues that should never be present at a property positioning itself as a luxury destination. Dining was equally frustrating. We attempted to get a table at The Farm and were told the next available table would be about 20 minutes. We were offered immediate seating outside near the bar, but staff failed to mention that this was effectively a different dining experience with a much more limited menu. The service there was poor from start to finish. Our waiter forgot to place one of our orders, resulting in my wife's meal arriving much later than mine. We frequently had to flag him down just to receive basic service. The food portions were small and the quality was mediocre at best. The one bright spot of our stay was the wine tasting at Post Tasting Room with Cole. He was knowledgeable, personable, and genuinely seemed to care about creating a great guest experience. He was easily the highlight of our visit. Overall, Carneros Resort and Spa did not deliver the luxury experience it promises, nor did it justify its premium pricing. Between the poor service, lack of attention to detail, room condition issues, and disappointing dining experience, I would not stay here again and would not recommend it to friends or family.

Been coming for work for 3 summers, every other week I'm here and I give props to the guys at…read moreMaritage RESERVE pool, service and attention to guests is top shelf. Very good service. Staff and service at RESERVE POOL is great. Adult pool not so much. Needs lots of work

This was a hard review for me. It's Really nice resort! But I Came for a company event and the…read moreFood for the banquet was subpar at best. No seasoning on the meat, vegetarian ravioli had 3-4 raviolis in tomato water. Food could definitely use salt. There were so many nearly full plates going back to the kitchen! Whoever makes the desserts and pastries bravo every dessert I tried was great. Drinks were great, solid selection of beer. If I had just gone for the event and gone home this would be a 1/2 star review. The Bar in the main building was very nice and service was impeccable, and the entry way fire place makes for a great entrance. The Rooms were really nice, clean and really quiet. The service from pretty much every person seemed like they were eager to help and very friendly. The quality of the room and service from staff saved The Meritage from the awful, mass produced and unseasoned banquet food I was served. I would've liked to explore more, Maybe try an actual restaurant here but I was here for just one night and had to hit the road. It's a beautiful resort with an exceptional staff so I can at least recommend that much.

I booked a room for this weekend to see the Napa Jazz festival. Two nights cost almost $4000 as it…read morewas a room overlooking the stage. This would've been my my third trip to the hotel. I'm familiar with the layout. I get there and they don't have my room. They have a standard room on the other side of the hotel but that's not what I paid for. Then they tell me the room was booked through booking.com. It wasn't. If you call the hotel you're not really calling the hotel . You're calling a third-party service that they use for Reservations. I asked to speak with management and management did nothing for me. Now I'm fighting to get $4000 back. Attitude of management and ownership is horrible. Do yourself a favor and go somewhere else. Napa is filled with beautiful Hotels & Resorts. I'd suggest Auberge de Solil or Silverado. Both still know how to treat customers.

Disappointed... kind of worse than a basic Hampton inn. The shower was cold. Even when they…read moreswitched rooms, the showers were still cold. Even if it was 30% of the price we paid, I'd still be a little irritated. For paying over $600 a night, this was disappointing I had to correct my review from a 2 star to a 1 star. The fridge was beeping at us all night and keeping us up. I can't believe this hotel is worse than an extended stay!! Having a place to sleep in peace is the least a room can do.

Cutest hidden gem in Napa! So glad I found this b&b. Bann means home in Thai, which is exactly how…read morethey make you feel when you arrive on property. The rooms are huge and spacious and very elegantly decorated. They also offer complimentary breakfast the next morning with your choice of food and drink. Wow! On a nicer day, there is an outdoor pool and sauna that can be used.

Devine place for Thai food tucked away in Napa located on the Oak Knoll Hotel property. A dear…read morefriend secured holiday brunch reservations for us, and the special entrees, tea and cappuccino pairings were decadent and enjoyable. The service was top notch! We hope to return and stay at Oak Knoll next time around. Thank you for a memorable experience! Note: Shared ownership with Osha Thai in San Francisco.

WOW! We had a 5:30 PM reservation and overall it was such a memorable experience. The food was…read moreabsolutely delicious! what a treat to be able to dine here. The first and second courses really stood out, especially the risotto, which was truly out of this world. One thing I really appreciated was how seamlessly everything was coordinated. Our party of eight all received our dishes at the same time, which made the experience feel elevated and well thought out. Each dish was carefully explained as it was presented, and anytime we needed anything, the staff was right there to assist. Our server was incredibly knowledgeable and added so much to the experience by walking us through each course in detail. The ambiance and view made the evening feel even more special. I was slightly underwhelmed with the lamb main course, as it felt like it hadn't just come fresh off the grill and was a bit cold. That said, by the time it arrived I was already quite full from the earlier courses, so it didn't take away too much from the overall experience. We were celebrating a birthday, and the staff made it feel special by bringing out a candle, which was a really nice touch. The nonalcoholic beverages were also excellent. Overall, despite a small hiccup with the main course, the exceptional service, coordination, and earlier dishes made this a wonderful dining experience.

View + food = I can see why this place is so acclaimed. I came for the lunch service, which I…read moresurmise is less refined than dinner service. The portions were surprisingly large for fine dining! I had got the 3 course with wine and that plenty for lunch, had to take a nap after. The view is to die for, so don't miss it if the weather is great. We lucked out and the weather was perfect for outdoor dining. We had: Cheese plate - Cranberry bread was amazing Shrimp - Lovely Pork chop - Perfectly executed Gnocchi - Just lovely, didn't know they still did foam, which is kinda 00s? Sole - More foam, maybe a brothy sauce would've been good too. Clams tasty. Fish was a tad over seared, didn't care for the pickled greens, but they did add the much needed acid to the buttery fish Thai tea tres leches w mango sorbet - Mango was out of season, but they did what they could. Still so good, wanted to lick the plate

Loved this hotel in downtown Napa. My friend booked it and this place was right up my alley .... It…read morethe middle of downtown . Can walk to places to eat and shop . Parking deck nearby . Pricey but worth it for Napa . Lobby was very lively and social. Room was beautiful clean and chic. Would definitely come back here if I come back to Napa again

Gosh, we really love the Andaz…read more Nothing is more inviting/Christmasy than a huge Christmas tree at the entrance that smells of fresh pine. It definitely make the experience feel welcoming and spirited. We were sad that the usual welcome glass of cab was not available and only Rosé was available.. as that just isn't our preferred glass of wine. The other minor disappointment is that they didn't have reusable water bottles like usual to use during our stay. Instead we got Kirkland one use bottles. The night staff was not as welcoming as the day staff but the bartender made up for that as he was so helpful with recommendations and his welcoming attitude. The bartender in the morning was knowledgeable about different coffee drinks and made sure we all could get the brew we wanted. We will be back as it is still our fave hotel in the Napa area, just not as excellent as normal.

We stayed here last year for my birthday and loved it so much that we decided to come back to…read morecelebrate my partners birthday and our anniversary. When we arrived (early) our room was ready, SCORE, and we were greeted with Mumm Brut. Such a treat. Nick and Raymond were so helpful during our check in. Raymond remembered us from last year and that made the experience so much more personal. Also a shout out to the valet/bell hop staff. They are so fast, friendly, and helpful! Really appreciate them! The room was awesome! We had steam shower and an outdoor shower which was an upgrade from our room from last year. The fridge is stocked with water and Boylan cola if you need a pick me up. Love the spacious patio and his and her sinks. We spent the first day at the pool, which was very quiet and relaxing. The pool bar was closed but not an issue because you can just call the bar and they will bring you whatever you need. Also LOVE the pool top views. The grounds of this hotel are so serene, with art installations! Unfortunately, our precious Toby (fur baby) had a medical situation there and our stay was cut short. We had 3 nights planned and only got to stay 1. I want to say a HUGE THANK YOU to Raymond, the front office manager. You made our decision to leave an no brainer and we didn't have any stress about not staying the other 2 nights. We will forever be loyal to Bardessono, due to the love and care that was showed to us by you that morning while we were in distress. Also thank you to the staff who was there on the night shift for parking our car when we returned from the emergency vet at 3:30 AM. While we were sad to leave we most definitely are looking forward to the next time we come back.

Full disclosure, I did not stay at this hotel, I came for the day to go to the spa and lunch. My…read moreissues are mainly with the spa, not the hotel itself. I will say first, from what I saw of the hotel, it is nicely appointed and has great staff. I would consider coming back just to stay. Our lunch was also pretty nice. The service was rather slow, especially since we were one of two occupied tables for most of the time we were there (mid-week), but the food was very good and fresh/healthy feeling. Now, on to the spa. I chose the 80 min peptide lifting facial for $395. First of all, $395 is a price you might pay for a full service spa. This is not that. There is a tiny locker room with a closet sized sauna in it that could fit one or two people. There is one shower and a sink to clean up in. No other facilities. Second of all, the facial was nothing special to cost that much. I have better facials at home at my local salon, and usually pay less than $100. At the end of the facial the esthetician, who had just spent the last 75 mins cleaning all the gunk off my face and out of my pores, then proceeded to put a nasty tinted moisturizer all over my face! I asked her about it at the time, told her that I do not wear makeup of any kind, and even told her I was concerned about it getting on the collar of my light grey sweater. She just slathered it on. Told me if I didn't like it I could use a tissue to wipe it off! When I went to get dressed after my service I looked in the mirror and saw that I did in fact look like a tangerine. Thankfully I had some cleaning wipes in my bag, and was able to get it all off. So I basically wiped off $395 of facial in two minutes with a cheap drug store towelette. Great. So, basically, stay at the hotel or maybe trying out the restaurant, but avoid the spa!

We revisited Milliken creek Inn after 9 years and are happy to note that they have maintained their…read morerooms and service still remains top class. We stayed for 3 nights in their Brookwood suite and enjoyed ourselves relaxing and rejuvenating immensely. We had 2 massage treatments and both were administered excellently by by Colleen and Taci for me and by Arpita for my better half. While the Wine country massage was relaxing, the Ultimate Bliss was so de-stressing and enjoyable that I am ready to go for it once again. And their breakfast options that come included are limited but very very good and filling! Do try this place . We intend to come here more frequently now that we have confirmed that they have maintained their standards !

If you want an intimate and personalized Napa experience, look no further. Latrice, Joyce, and the…read moreentire staff could not have been nicer! 11/10 With modern touches and updates, this picturesque Inn has a lush exterior where they also offer massages outside. Lounge chairs face the river and there is a cute walking path too. Also, the staff (especially Latrice) knows EVERYTHING about the area. Any personalized recommendations you're seeking, just let them know and they are on it! AND THE BREAKFAST WAS AMAZING! Best croissant I have had in years. I can't say enough good things about this location.

One word to describe our stay at Stanly Ranch Auberge magnificent…read more The guys at the front once you arrive are the best, Calvin, Max are hands down the best guys, service is top notch, bear resturant has great food, Gravel coffee shop has some great coffee, pastries, and few good food to eat. The window has good ice cream, the rooms are nice a give a cozy home feeling. They offer a lot of other amenities like gym, pool, jacuzzi, sauna, spa, and more must try which we didn't. Can't wait for our trip next time.

We loved our stay from start to finish! Stanly Ranch has a modern wellness ranch esthetic and vibe,…read morewith friendly staff who want to help you but recognize when you don't want their help. We were able to check in a little early, get a late check-out beyond our expectations, and enjoyed upgraded rooms (it's the slow season in Napa). The rooms are gorgeous. We used the gym, locker rooms, jacuzzi, plus the salt room/steam room/dry sauna, and everything was spotless. Unfortunately, the steam room was broken one day, and the hyperbaric chamber was broken our entire stay. We also dined at Bear, and while it was surprisingly slow to get our meals, the wait staff were wonderful. Shout-outs to Christine at Bear and the incredibly hard-working woman who never stopped cleaning the gym.

My boyfriend and I spent the New Year's holiday at the Westin Verasa Napa, and the experience made…read moreour trip feel both relaxing and well‑connected to everything Napa has to offer. We flew into Sacramento Airport and made the drive to Napa, which took about an hour and fifteen minutes depending on traffic. Once we arrived, the location of the hotel immediately stood out. It sits just outside downtown Napa--about a 9‑minute walk or a quick 2‑minute drive--and the surrounding area is flat, safe, and very walkable. From the front entrance near the valet, a simple left turn leads you straight to Oxbow Public Market and the Napa Riverfront. The Napa Valley Wine Train station is also right next door, which adds a unique charm to the property. The hotel itself is built along the Napa River on land that was once part of the city's early railroad and milling district, and that history is reflected in the setting. Another highlight is that this Westin is one of the few with a Michelin‑star connection through its signature restaurant, La Toque. Upon arrival, valet greeted us immediately, as valet parking is the only option. Check‑in is located just to the right, and the first thing that caught my attention was the wall of wine bottles--a thoughtful detail that reflects Napa's identity as a premier wine region. The lobby is spacious, inviting, and beautifully designed, creating a strong sense of arrival. We stayed in room 2079, a superior one‑bedroom suite that felt more like a private residence than a typical hotel room. The suite included a dining table, a pull‑out couch, two televisions (one in the dining area and one in the bedroom), a full kitchen, and a private balcony overlooking the courtyard. The space was clean, comfortable, and well‑maintained. The bathroom was also impressive, and the waterfall showerhead quickly became one of my favorite features. Overall, the Westin Verasa Napa offered a comfortable and convenient stay with excellent access to downtown, the riverfront, and nearby attractions. The thoughtful design, spacious rooms, and ideal location made our New Year's visit smooth and enjoyable. It's a property that enhances the Napa experience in all the right ways.

Our family of four had a wonderful 2-night stay at the Westin. The suite was incredibly spacious…read morewith a FULL kitchen. This allowed us to have a few meals in the hotel and save some money. My kids stayed in the sofa bed, which they said was very comfortable. We all enjoyed the pool and hot tub, and there was bar service at the pool, which was a great plus if you wanted to grab a drink or a snack. My kids also enjoyed the bocce court (although they used it to play football :)). I also appreciated the 5 pm complimentary wine tasting. The location is also very convenient being close to Oxbow Public Market. Overall, this is one of the nicest hotels we have stayed at and greatly appreciate the excellent customer service, cleanliness, and beauty of the grounds. My only pieces of constructive feedback would be (1) to not allow people to hog the cabanas by putting their stuff there and then leaving; (2) put in a sauna.