1. Napa Valley Backflow Testing & Repair

    1. Napa Valley Backflow Testing & Repair

    0

    Napa, CA

    Napa Valley Backflow Testing & Repair

    3.8 (13 reviews)
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    Response time

    50 minutes

    Response rate

    100%

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    Recommended Reviews - Napa Valley Backflow Testing & Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Jim H.
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    1 month ago

    Timely and responsive, Amber is great and was thorough and followed through with the report to the City of Napa

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    Amber P.

    Thank you so much for the review and for being our customer.

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    1 year ago

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    Amber P.

    It was a pleasure to help you, we will see you next year!

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    1 year ago

    Responsive and quick to schedule service. They installed our Backflow system and continue to maintain service each year. Highly recommended.

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    Amber P.

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    1 year ago

    thank you Amber for providing a great service. Your professionalism and courtesy are awesome!!

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    Amber P.

    I appreciate your feed back, always a pleasure working with you

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    1 year ago

    No answer after several phone calls over a couple of weeks .......... .. . . No callback .... perhaps out of business ..

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    2 years ago

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    Amber P.

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    5 years ago

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    9 years ago

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    Amber P.

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    10 years ago

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    Amber P.

    Thank you. Happy to have you as a customer

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    8 years ago

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    Amber P.

    Thank you Denise for your great review! We appreciate it greatly.

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    11 years ago

    Great Company. Reliable and super friendly service guy. Amber was very pleasant. Coming back next year.

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    9 years ago

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    Amber P.

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    10 years ago

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    Amber P.

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    Had an urgent issue with plumbing and sewer line. Niko arrived first thing in the morning - was…read moreprofessional, efficient, and showed deep attention to detail and care about our situation. Resolved all issues quickly - Fantastic work and gentleman. Thank you so much!

    Tried to make an appt after hours via the app but it was a big hassle so I decided to wait and call…read morein the AM. I was then contacted by text by a robot masquerading as a human offering to help me make an appt. I stupidly made the appointment. What followed was tons of phone calls purporting to be from the business (the robot told me to ignore if I wanted to keep my appt., so I did). Finally they got through to me, explained that they are using AI (and not training it for the job) and so the appointment it made me, the price it quoted me, and all the info I gave it were not in their system. In addition, the appt was scheduled for a time that is not available and the price was incorrectly quoted. I had changed my schedule to accommodate the original appointment time and now this human wants me to change it all back cause they gave the call to a robot who gave me an appointment at a time not available? I spent over an hour trying to set up this appointment between the calls and texts and ended up cancelling. I just need a filter cleaned on a mini-split. Shouldn't be this hard. I don't do business with companies who are too lazy or too cheap to answer the phone but rather let robots incorrectly give out information to customers. Life is too short. There are plenty of plumbers around.

    Napa Valley Backflow Testing & Repair - backflowservices - Updated September 2026

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