Front staff pleasant, they understand us anxious, nervous, overbearing parents. Doctor is thorough…read morecalled with results, explained situation and options.

I have been going to Dr. Northrum for many years. He talks with me about each pet. shows…read morecompassion and I have never had a complaint

We have been going to Silverado Veterinary Hospital for over 20 years. Their service is…read moreoutstanding! The entire team at SVH is super friendly, helpful, patient, professional and knowledgeable. We took our 1 year old Blue Heeler, Raider Jr, to get his annual physical and vaccinations last week. He is not a fan of the vet and was very timid. Dr Campbell and her assistant worked with him to settle him down and give him the exam. They were extremely patient and gentle with him. He relaxed and all was good! Many thanks to both! Throughout the years, we have always received fantastic service from SVH and we would highly recommend them. A special thanks to Amy, who always has a hello for us when we see her! She has been such a big help and friend to us for many years :)

Best clinic I've ever visited--human or animal. As a doctor, I'm blown away by their efficiency;…read morethey return calls in seconds while my own physician takes months. The customer service here is elite and the support for a first-time pet owner is unmatched. A total blessing for me and my pup! Also my pup got spayed by Dr Blaviss and the way she's acting as if she didn't have all her organs taken out.... Wow. She's doing so well post surgery (maybe too well cuz I'm scared she'll pop her stitches)

Napa Small Animal Hospital cares! The staff care about your…read morepet and you! Highly recommend Napa Small Animal Hospital!

Horrible communication with clients. With something as urgent as prescription medicine for your…read morepet, you'd think they would have clear communication if there's a hiccup of any sort. Instead of the vet calling me I received a call from my pharmacy telling me they tried multiple times to get my dogs prescription refilled.

Yesterday morning I rushed my sick puppy here. He had been exposed to an unknown toxic so he was…read moreloosing mobility while expressing all his fluids. I had two kids with me and upon arrival the staff met me in the parking lot to help. They listened to my concern for costs while needing to make sure my puppy was ok. After an examination and medication to take home I left at a price that was comfortable for me. (less than my regular vet for sure) The staff was very tentative to making sure my kids had things to do all while my dogs health was still their priority. Thank you everyone! My dog is feeling much better today.

The staff was extremely caring, helpful, communicative and acted with priority for my dog when we…read morehad an emergency rattlesnake bite. They treated Luna and myself with care and helped me feel at ease while in crisis mode that all was going to b ok and that they would do everything possible. The staff and the vets updated me with timely information and took the time to clearly discuss everything and answer all of my questions. In addition everyone had kind words regarding my dog Luna thruout the time they cared for her. There were multiple avenues to contact their staff and they always made me feel me/luna were a priority. Thank you for saving Luna's life and ensuring she got the best care possible!!!

Dr. Moody and the team at Napa River Pet Hospital always take good care of our golden retriever,…read moreOatmeal. We know that he is in good hands and they keep on top of his care. They also have a nice dog run for Oaty to get some exercise after his visits.

I came to Napa River for a second opinion when Dr Underhill at Silverado was telling us we needed…read moreto put our dog down immediately because his platelets were so low he would die a painful death if we didn't do so. On the advice of a friend who is a vet in another state, I got a second opinion from Dr. Carroll. It turns out that the test done at Silverado was inaccurate and his platelets were fine. So thankful I sought a second opinion here and have since moved all vet care over to them for my very much still-alive dogs. Dr. Carroll is a wonderful and thorough vet who truly cares and goes out of his way to communicate well with you through any health challenges you may navigate.

I started seeing Dr. Jeff about four years ago with a new puppy I rescued. Since that time we…read moretransferred the care of all the family dogs to his care. This man is the most genuine, compassionate and honest veterinarians in town. We had to say goodbye to two senior dogs at 14 and 15 years of age last year. Dr. Jeff was amazing as he helped us through the process. I admit it is hard to leave a good review because I am torn. He is simply the best, but when everyone knows that, he will be more difficult to get in to see!!!!

Non-transparent pricing (they will give you a quote for vaccinations but not include the cost of…read morefollow-up vaccinations, this is very abnormal, all other practices are very transparent about pricing). The vet himself is a jerk. He insults customer's to their faces and behind their backs. He said, and I'm quoting verbatim. "We're not a very good fit because you obviously don't care about your pets at all". He said this despite us having ALL the work done HE recommended. He just said this as to insult me because I complained about the non-transparent pricing. I'd say save your money and find another vet, because this guy is going to try to trick you into paying double or triple for vaccinations.

Love these wonderful animal loving people! Cassie and Marley…read moreare awesome. They are so nice and give great care to both their fury friends and family! Your fur kids are in great care with California Pet hospital and prices are reasonable! Cassie is so wonderful with the animals. The blood draw, etc are always done with such gentleness, and care!

I have been fortunate enough to never have a pet that needed a procedure. But when we rescued our…read morelittle dachshund, she was not in good shape. I was nervous about her procedure and quite over protective (she is so small and vulnerable and these days, our dogs are like our children!). The staff was really patient with me and listened to my concerns. Even though I was a difficult human, that in no way impacted their care and treatment of my dog. She is doing great and I am really happy with the care they provided and continue to provide, post treatment.

We received our dream dog from the Napa County Animal Shelter. You must be patient. I would…read moreperiodically go there. The rules are simple you visit the shelter, you see a dog or cat that you interested in, you put in an application only for that particular animal. You have a meet and greet with put a deposit down. They will contact you once you are approved. Our dog is already chipped and neutered and they sent us away with a little food and a free veterinarian exam. So we have an appointment to establish a local veterinarian. The place is well run, the staff is nice, and the animals are well cared for. I would recommend checking them out. They have stat sheets on all the animals.

The best shelter with great staff, and vilunteers. They do a great job making sure the animals get…read morea great home, are socialized, dogs on walks, and the animals get great care. I highly recommend this shelter.

I came to Napa West/River for a second opinion when Dr Underhill at Silverado was telling us we…read moreneeded to put our dog down immediately because his platelets were so low he would die a painful death if we didn't do so. On the advice of a friend who is a vet in another state, I got a second opinion from Dr. Carroll. It turns out that the test done at Silverado was inaccurate and his platelets were fine. So thankful I sought a second opinion here and have since moved all vet care over to them for my very much still-alive dogs. Dr. Carroll is a wonderful and thorough vet who truly cares and goes out of his way to communicate well with you through any health challenges you may navigate.

I visited this clinic because I needed health certificates for airline travel with my cats. Before…read morescheduling and again when I arrived, I specifically explained that I needed the exam and certificate required for travel. I was quoted approximately $203 per cat by two different staff members. After the exams were completed, I was informed that the actual cost would be several hundred dollars more than what I had been told. My frustration was not with the price itself, but with the fact that I made my decision based on the information provided by the clinic. What disappointed me most was how the situation was handled. When I tried to explain that I had relied on the information given by their staff, I felt my concerns were dismissed rather than addressed. The owner ultimately ended the discussion without offering any solution. The medical staff were professional, and I did receive the documents I needed. However, the communication regarding pricing and the way the issue was handled left me very disappointed.

All staff are extremely kind and make you feel your pet is their favorite! The care is excellent…read more Phone calls are immediately returned and appointments are quickly scheduled. The vets spend time getting to know your pet. They are also mindful of cost and work with you.

We called around looking for a vet who could see our dog for an eye problem. We're not local so we…read moredidn't have an established relationship anywhere. The first two vets I called were booked out for at least 3 weeks. Alley Cat could see us the next day. We took our dog in for an eye issue and they addressed it quickly and properly with a prescription that took care of the issue. The charges were reasonable. I did have to wait for quite some time before being able to check out. I think the tech had gotten busy with another client and forgot I was waiting for the Rx and to pay. Overall an expected experience.