I've been in sales for 35 years. Bryce is AMAZING. One of the best salesmen…read more I've ever met period. He helped me get my battery charged no questions asked but also took some time to say something nice about my sports car.

Any time I've gone in this Advance Auto I I have been treated with respect and the most polite…read moreyoung gentlemen have helped me to find what I have needed. If I need wiper blades or my car is acting up they always offer to use the scan tool to see if there is something that they can help me with. When I needed an alternator they were great about telling me that's what I needed and then sold me one and charged my battery a little so I could get down the street without breaking down before my husband got home.

This dealership is terrific…read more Its service department gets the work done ahead of time and below estimates. Rachel is my and my wife's service rep - she embodies professionalism. Its sales department doesn't sell you vehicles; it helps you buy what you need/want. Ruben Sandoval helped me buy Explorers for my wife and me. Its customer service skills are terrific - all the staff is professional, knowledgeable, friendly, effective and efficient. This is a superlative auto dealer. My wife and I actually drive out of our way to use this dealership for all our vehicle needs. We could use another Ford Dealer closer to home in Hillsborough, but University Ford is a quantum leap better.

After having to wait almost 2 weeks just to get an appointment to have an overheating problem…read moreworked out in my car it's was 10 hours at University Ford North without a single notification of any kind phone or text. I called several times I was repeatedly put on hold for over five minutes without anyone picking up the phone. Finally at 6 PM after the closing of the service center I contacted and was given an answer finally from the supervisor. His answer was he hadn't talked to the tech so he didn't really know what was going on and could I call back in the morning? This is the last time I'm going to that place it has gotten worse over the last 10 years

Great group of people. Have been dealing with them over 15 years. They do all my exhaust work and…read moremine and our customers towing. I can very much rely on them to do the right thing.highly recommend

When I was in a devastating accident on the interstate, the police officer called the next place on…read moretheir tow list, as I did not have a preferred tow service. After being assisted by Bull City Radiator & Wrecker Service, I now have a preferred tow company in Durham, NC. Brent, the gentleman who came out to tow my car at 11:00 PM, was incredibly kind and nice. He told me what to expect and what I needed to do. When I went back to clean out my car, the lady in the office was kind and helpful. The billing was handled directly between Bull City and my insurance, so I did not have to worry about the cost or payment at all. I would recommend Bull City Radiator & Wrecker Service to absolutely anyone; the customer service is exceptional, and the service is wonderful.

I live nearby and have used Parrot's for some years and they have always been friendly and…read moredependable.

Honest, dependable, and high quality service! I would recommend this place to anyone!…read more Not only do they treat you well, but they won't try and sell you on something you don't need. As a woman, I am used to being treated like an idiot and being lied to by mechanics. that is SO not the case here! I will be continuing to go to them for as long as I live in Durham! Thanks Parrot's!!!!

This is another well deserved 125 stars for the service department and very specially for that…read moresweet lady Linda that was my Service Advisor today. It all started when my AC went out to the woods and decided not to come back so I made a phone call and the Receptionist informed me that there was no way they could take me in, when I explained that this time I was out of State and I wanted to speak with the Manager she gave me his name and location and lo and behold he called me an hour later. Because I explained I was an out of towner in distress with an RV that needed service he listened to my explanation and promised me he would squeeze me in since it was a simple issue. Two days later I showed up and Linda took us in, oh boy if you need to explain your problem and have someone to listed to, that is Linda! two hours later I am on the road again. Thank you Mr David Cisneros your team is something I have never seen in other dealerships around the Country. Josh did a great job and refilled my AC tank with "freon" or whatever gas is needed for my AC to cool the cab. I can not over stress how much care and love we got from Linda that was covering for Frank currently vacationing in London, she should get that position permanently because of her "angel" and let Frank stay in London, we don't need him here! if there is someone like Linda to take care of the Sprinters All in all I wish you were a mile from my home instead of careless money greedy Baker Vans, you know who they are. Thank you Linda! My pup sends barks and bites and he said "thanks for the milk bones!"

ANGRY IS AN UNDERSTATEMENT!!! THEY COMPLETELY TOOK ADVANTAGE OF MY 80 YEAR OLD GRANDMA…read more My Grandma went in to get an INSPECTION, and walked out with an $11,000 BILL!! DOUBLE her 2005 car's TOTAL VAULE. Her car had been driven ~600 miles since her last inspection, stays in a garage, and had no service lights on. What do they do? They decided to replaced literally every hose, filter, seal, gasket, clamp, etc that exists, $2200 for parts, $8,400 in LABOR. She was confused why you kept the cars for multiple days, so way to go. I'm absolutely STEAMING and I can't do anything about it bc it's already paid for, and "she approved it". I want to know WHO THE HELL looked at my hunched over, barely able to walk NANA and talked her into $11,000 worth of work on a $5,000 car!? WHAT IN THE ACTUAL FUCK IS WRONG WITH YOU GUYS!? STAY AWAY FROM THIS SERVICE CENTER!!! 0 STARS AND 100 MIDDLE FINGERS.

I really liked this place at first. I was new to Durham & wanted to support a mom n pop auto shop…read more the last time I came earlier this year, I got my headlight replaced & a tire rotation for the main reasons. I wasn't sure if they actually did rotate my tires, so I called & was told yes, indeed they did. The guy on the phone told me they keep the same tires in front & the same in back. well, I just got another rotation elsewhere, & they told me my tires were terrible & had not been rotated in a WHILE. Very disappointing this company lied to my face & charged me for a service they didn't even provide. Will not be returning, very disappointing. Adding more since I just removed my cabin air filter. I also paid for my filters to be replaced, & judging by these pictures taken TODAY, these were not changed when I came in. I'm in absolute utter disbelief. Wish I could give a negative star review. You guys should be ashamed.

I've been taking my car to these guys since 2018 and I haven't thought about taking it elsewhere…read moreone time. They have always been able to get me in quickly, do the work needed without trying to upsell me, and I've always thought the price was fair. You won't be disappointed bringing your car here.

Two days ago my check engine light came on my car while I was driving to work. A coworker of mine…read morerecommended going to autozone to check the code on my car so I went after work. Abundio Fernandez and Calvin H. were the two men that helped me and they were absolutely amazing! They were able to give me a print out of the code on my car which ended up just being a simple sensor. I bought it, youtubed how to fix it, and changed it out within ten minutes. The car is running perfectly and I could not be happier. From the moment I walked in, I felt so welcomed and taken care of. They were very professional and knowledgeable. I will definitely be returning if I run into any other issues in the future! Thank you Abundio and Calvin! A+++++

Late on a Sunday afternoon I went to my car to go out to dinner. It wouldn't start. I figured…read morethere was no place that would fix it until Monday morning. But I was wrong! Marvin W at Auto Zone on Falls of the Neuse Road fixed it in 30 minutes and I was on the road! Not only was Marvin knowledgeable about my car, he was also very friendly! Thank you Marvin and thano you Auto Zone. G. Hancock

Great place for auto care. Oil Change, Tire Rotation, Inspection and bigger jobs they do it all…read more Won't break the bank. Very friendly and helpful.

Had to change my radiator and this place did an amazing job! I went ahead and got my oil change…read moretoo. When a part I gave them didn't match, they not only called to update me but also were able to get the right part and fix my car within a day. I definitely recommend this place if you're in Durham and need to get any work done on your vehicle.