Love the service department...always did what promised never a problem told my car wouldn't be…read moredone on time

We just bought our third Subaru from Alan at Riverside. He is always honest & trustworthy & makes…read morethe purchase experience easy. I couldn't recommend him with any more enthusiasm! The Service Department has taken care of our SUV's & RV for over four years. They always do an excellent job with honesty, dedication & attention to detail. We'll be Riverside customers for a long time!

Bought a battery, Die Hard Gold, from them almost 2 years ago! For whatever reason it started…read moregetting weak sometime this month.. Stopped by the store today and left with a smile and a new Die Hard installed. Best part was the demeanor of all in the store. Never a negative and the battery was replaced, warranty honored and I left with the most positive attitude I have had all day. Willy Nelson would be proud. On the road again! Thanks, great folks. Went back this morning and bought and alternator. Installation was a dream and always a pleasure to deal with these folks. Probably took me longer to go buy it and return the core as it did to put it in. Price was very competitive and quality seems exceptional.

This family owned business is wonderful. They know their products, the community, customers, and…read moreprovide excellent products and services.

The young manager who helped me was awesome. I was purchasing a battery and showed me all the…read moredifferent ones applicable to my car. Great experience and will always come back.

I bought a trailer from Trailer Plus about four years ago and recently moved out of state. After…read morenot needing the trailer after my latest move I sold the trailer to someone in my current state. For whatever reason my new state needed my original bill of sale for the new person to register it. I called trailer plus asking if there was any way they would still have the paper work. Without sounding anything other then pleased to help they quickly sent me the paperwork that the new owner needed. To me, it means a lot when someone does something for you that they do not have to. On top of that they did it seeming to be happy to help me out.

Owner is advertising the lowest LP gas prices in the area but that is not true. There are three…read moreother places within 8 miles that are cheaper. I asked if he would price match those places and he informed me he could not. He proclaimed it was the cheapest price he could sell it for, which is fine. A month later the prices are still high and he is still advertising the lowest prices around, right on the front door. The owner is a bold face liar.

Just had the best experience here. We had nails in two tires and needed balancing. They did all the…read morework no charge and recommend new tires. We knew about the tires and we'll get them here. Hats off to these guys

Came to town on family business. Had a problem with a leaky tire. Caleb found a bigger problem…read more Tragedy averted! Many thanks to Caleb and Robert for excellent customer service.

Super nice people, reasonable prices and if something he cannot do, he knows where you should go…read more This next statement is sad but true. As a husband and father of two daughters, I know that many auto shops will take advantage of woman who is by herself. This will not happen at Harrison.

I am so disappointed in my experience this week especially after reading the reviews and getting a…read morerecommendation for them via word of mouth. I brought my vehicle in on a Tuesday for a test drive after my vehicle being to 4 other appointments for the same issue within a month. The test drive was completed and I was allowed to go with to point out specific noises it was making, we got back to the shop it was put on a lift and multiple technicians came to the same conclusion and were confident with a diagnosis. I was absolutely thrilled because this is the 5th time I've tried to have this issue diagnosed and I thought someone had finally figured it out. I scheduled an appointment to drop it off two days later and was told they could have it done within the day I scheduled. So I drop it off this morning and reminded them I would need to pick it up by end of day/after hours and could pay via phone if needed. I was given the impression it would be a quick repair and I would get a call with an estimate for other items I needed repaired. It was dropped off at 7:40am, I called for the first update around 1pm and was told it was being worked on. I called back around 3 and cannot get through (no biggie, they might be busy) so I called again at 3:30 and get a lady who tells me she will check with a tech and call me back. I received the call back to be told their diagnosis was incorrect and it would have to be looked at by a "retired technician". I asked if my other issues had been addressed and was given a run around and she would only bring up one other issue. So then I ask if they can call me next week and schedule to bring it back for the "retired tech" to look at it, she rudely tells me no and tells me to "just come get it they can't help me". Upon picking it up was provided no documentation of the appointment or if anything was actually looked at. I am in disbelief of the customer service from this place, I've never been treated like that when just trying to get clarity and work out a repair.

Baldree's is the only shop that I take my truck for service and repairs. They usually always get it…read moredone within a few hours. Occasionally, I'll have to leave it overnight. But they always get it fixed. I like Baldrees. And Gary, the owner, is a nice guy. I recommend this shop.

They charged an exorbitant amount to replace my alternator and battery (battery was 2 months old)…read moreand on top of that did not tighten the alternator enough. I was able to wiggle the alternator by hand, which caused the belt to slip and unstable voltage. This triggered multiple codes including O2 sensor heater codes. Once I tightened it myself, some of the codes went away. Still feeling with residual electrical problems from that. Bad business these guys. STAY AWAY!

Over the weekend, I purchased a new Jeep Grand Cherokee! I had such a wonderful experience at…read moreRiverside Chrysler Dodge Jeep RAM and Fiat in New Bern, NC. De'Angelo was professional, helpful, and incredibly knowledgeable. He made the process completely stress free, really listened to what I wanted, and worked some serious magic to make it happen! I left super satisfied and will definitely continue doing business here and encouraging everyone else to do business here as well! If you're looking for a new ride, don't walk, RUN to see De'Angelo at Riverside Chrysler Dodge Jeep RAM and Fiat! You won't regret it!

I honestly can't say enough good things about Hunter. Buying a truck has always felt like a chore…read moreto me--pushy salespeople, confusing numbers, and just an overall exhausting process. But HUNTER COMPLETELY CHANGED THAT !!!. From the moment I walked in, he treated me like a friend, not a sales target. He listened to what I actually needed (and could afford), never once tried to upsell me, and was super transparent the whole way through. I felt taken care of and heard, not taken advantage of. He even followed up after the sale just to make sure everything was good and that I was happy and satisfied with the truck--which I totally am. I've been driving it around loving every moment and still smile every time I get in. If you're even thinking about buying a car, truck or whatever it is if you know what's best for you please go see Hunter. He's no joke He's the real deal !!! I've purchased 2 vehicles from him a brand new jeep and a beautiful ram 1500 !!! He is honestly the best salesman I've ever met !!! Keep it up brother !!