I've been using Naples vapor for over 10 years, getting the same thing it's always great! I have them a4 star rating.

As a frequent shopper, I was a little taken back when I had to buy a display model, at Del Prado store, Endura T18II that with no type of discount. For the display. There was no box, extra prism coil, charging cable, and other accessories that were in the box. My friends, including myself, shop here and have never had an issue. We spend a good amount of money here and also refer others to your products. If you're going to sell a display model with none of the accessories that are supposed to come with, a discount should be offered. It was disappointing as a repeat customer that nothing else was done or offered. Thank you. read more

Great place, always friendly and will to help. I will be a repeat customer. Can't wait to try some new flavors and products.

I am in here every 2 weeks. The guys are always very nice and helpful ever since I made the switch to vaping. One of the only places I go where Covid precautions are still in place. read more

DO NOT BUY PUFF BARS HEREI came in today for some puff bars first red flag was the amazing deal 3 for $24 I still went against my gut a bought it once I opened them in store and realized the odd taste I tried asking for a refund but they refused to do so please don't let these guys scam you if the deal is too good to be true it's a scam ! very unprofessional to sell fake products I will never visit this store again ! read more

I went in and got a brand new Mero Geek Vape with a new coil and a juice. The man seemed very helpful and seemed to know what he was talking about. As I'm vaping there is just no real taste and has a taste of metal. I came back in a few days later because I was still unsatisfied with the juice (what I was assuming was the problem). The guy I spoke to the second time was a different person and I explained to him what was going on. He then goes to tell me that the kind of vape that I have doesn't allow me to have a stronger taste, but that taste might be enough to satisfy someone else... The conversation seemed to get nowhere and at first he wasn't willing to help me at all to get a replacement juice or believe me that there was a problem with the juice I had. He made me put a whole new coil and try the juice in front of him and of course it still had the taste of metal. He gives me another juice that is the same flavor and I try it with a new coil and it tastes the same as the other. He said "I knew that was going to happen". I ended up leaving with what I had and it was a waste of time, leaving me still unsatisfied. He didn't seem like he wanted to help me in the first place when I came in and definitely wasn't making a customer happy in priority like a business should be doing. I will never be returning to this business because the juice(s) I got were not good quality and I didn't feel that the customer service had intentions on satisfying the customer. I later went to The King of Vape down the street and got juice. I am very satisfied with their service and with the juice that they helped me get! I asked them questions and they seemed confused on what I told them about information given to me from Naples Vapor. I have their juice in the same vape and it's exactly what I was looking for in terms of no metal taste and a flavor that isn't faint. I highly recommend The King of Vape down the street from Naples Vapor!! I came to them with an issue and they had a more positive approach towards helping me and figuring out what was wrong in order to satisfy a customer. I give 2 stars only because the man I saw at Naples Vapor the first time had great customer service, just wish I had more information on what I was buying the first time. read more

Have been going to this store for a bit. Went to replace my vape last weekend (9/12/20), everything went fine with that visit. 4 days later (9/16/20) my vape brand new stopped working (won't charge), took it back to the store, and they said they would exchange no problem, but that if anything happens they have a one time only exchange according to what I assume was the manager. Here it is 2 days later and the vape I bought is not working (exact same issue). Now I'm out the purchase of a vape for less than a weeks worth of use. Will absolutely NEVER shop here ever again, and will encourage anyone I know to not shop here either! read more

The absolute worst experience that I've had here in Cape Coral. My wife came here a month ago and purchased a vape. Just one day later it stopped working so she brought it back and they said it was defective and replaced it. Well not even a month later her vape (which still looks brand new) stops working again out of nowhere. When I bring it back this time, this guy named Rui (who let me know very quickly he was the director of operations for all 7 locations) tells me that I need a paper receipt to process the return. Which I was just in here to return the first one not even a month ago and I know they can pull up my purchase on their end. And even though he admitted it was defective he still remained adamant on not helping. Then I go online to make a review on google, and he responds saying that I was yelling and cussing (which I absolutely would NEVER do in a retail setting) and pretty much called me a liar by saying my receipt didn't exist?? I was sold a defective product, then given another defective product, and now I'm out $50 on top of being treated horribly, and now slandered by this companies "director of operations". I've attached a screenshot of my original google review and Rui's response. My wife and I were obviously frustrated but never once did we raise our voice or say any curse words. read more

Naples Vapor - Vape Shops Near Me - Cape Coral, Florida

Naples Vapor is bar none THE best Vape store in Southwest Florida! The customer service is better than anywhere, bar none! The House blends are great and reasonably priced. All questions are answered thoroughly and the loyalty/reward program is amazing! I can't imagine going anywhere else. They sometimes have incredible sales as well. STOP SEARCHING, this is the place you need to go for any Vaping Products, if you want it, they have it!!! read more

Huge store, huge selection, and very friendly. I tried atleast a dozen different flavors befor picking their black label house brand. What a deal, 60ml for $20 or 120 for $30. Best prices I've found so far and the coolest store. read more