We have had them do work on our Monte Carlo and Trailblazer. Great work, very friendly and they…read morekeep you up to date on the progress and check to make sure things are good after you go home! Highly recommend!

My Tahoe needed some major work after an accident while passing through the area. I had never…read moreheard of Frank Porth; it was the nearest place for a tow. It was a totally positive experience from the initial towing service, through analysis, estimates, work, and delivery. The best body shop experience I've had by far. Craig in the body show is great. He takes calls, and even calls or sends email updates - with pics of damage and progress! And they did GREAT work.

I bought a trailblazer in 2022 and 2 years later I totaled it. It took me 4 months to get my…read morewarranty refund and a lot of phone calls.they seem pretty shady and I wouldn't recommend buying anything from here. Rick Clayton

Worst customer service I have ever experienced, do not buy or service a car from/with Napleton…read more Just the highlights: $661 for a "diagnostic charge," phone system does not properly route voice mails and they blame missed messages on the customer, sales slow to respond. Bottom line, they clearly are not focused on the "small" customer in either their service or sales department. Was a long time customer, prior to Napleton ownership, will never go back.

purchased $30K SUV a week ago. 2018. Sales person Ben I believe was very good. Actually made my…read moreexperience enjoyable, but he had a lot to do with it. Had 20K miles and a has a few months left on new car warranty. Dealer paperwork indicated the vehicle was inspected. But day when Ben had off, I was passed off to 2 other sales persons. Under hood, the battery looked like a bomb had gone off around it. Corrosive material coming off battery and scattered. Then after test drive I indicated the collision warning system and intelligent cruise was not working. After being told it did, they admitted it didn't. Ben got it to local Nissan dealer who repaired it same day. Canadian Murano had dual temp indicators reading in Celsius, and I asked to change it for me, and was told it was still under Nissan warranty. So I scheduled it to go in. I couldn't find a way in settings to change it. Maybe Countryside knows something I don't? Verdicts out. After I purchased SUV, I got an uneasy feeling. At 66 years old. And a man that has bought many cars new and old, I didn't feel good about this purchase and still on fence about it. Buyer beware. I hope Countryside helps with any costs if new factory warranty doesn't apply. After a week I also discovered the digital speedometer doesn't match the stick speedometer on gauge, about 3 MPH difference, hmm. Nissan appointment soon, and I will update this review if I get support from Countryside if I get stuck paying on anything not covered under NISSAN warranty. My wife and I were lead to believe all is covered under new car warranty. Just take it to Nissan. Uneasy feeling yet. Will be going back to Countryside for service to discuss what Nissan tells me. Not positive Countryside sets cars up with customers in mind. Why not have it taken to Nissan dealer and have it ready to sell. They were asking top dollar for it. I'm not sure if they were honest when I asked questions about this SUV. Lastly insist on a Carfax, not what they give you (Auto Check). Hope I have helped. I really thought going to a this friendly looking dealer could be a enjoyable experience. When you ask a question you should expect an honest answer. Maybe stick with Zimbrick, to me very reputable. I will update this review. And will change review and stars if needed. Had a sit down with Sales and GM. Result was they might be able to find a similar SUV built in US and trade this one out.

Thoroughly unimpressed. My salesman (who I will not name) seemed to be bothered by my questions…read moreabout the truck. Upon inspection under the hood I asked why it was so dirty, I was told "what do you expect, it's two years old". Not sure if this guy smiled in the hour I spent with him. Very unfriendly and cold. After purchasing the vehicle, I realized they left the truck half filled with gas, low windshield wiper fluid and engine coolant. It feels as if there was no attention to detail before sending me off in it. While the finance manager and sales manager were both great, it's not enough to make me go back. Do not recommend. UPDATE: After calling the number listed in the comments from Countryside. I had to explain my situation to three different people who clearly had no idea what I was talking about. After speaking with a manager he said he wished to speak to Vince and he'd get back to me ASAP. Three weeks later, two unreturned voicemails and an email later, hope is lost. Should have taken my business elsewhere.

This car dealership is absolutely fantastic. They inspected and repaired everything before I bought…read moreit. I felt like I was buying a new car!! Everything was cleaned and working perfectly. Such great service. And the used car I bought is wonderful. Thank you!!

The car we purchased was worth what we paid for it. It was very clean. We did, however, have…read moreproblems with the owner, Tim Welch. He needed to have the rims repainted; he said it would take a week. Months later, I wrote him a letter and asked him what the holdup was. He said they will be ready tomorrow, In other words, he would not have had them redone until I complained. Also, I paid him $200 for spare tires while the rims were being done. Once the rims were done, I requested the $200 back. He never returned the money.

They're CROOKS! Sold my 18 year old daughter a Kia Forte with the wrong engine in it. When she…read morebrought it to our mechanic, he called and said there were many issues with the vehicle. 1)First and foremost was the wrong engine in the vehicle to which whomever swapped the motor took a grinder and ground down the engine block to make it fit. 2) Next the air compressor is not attached to anything and flops around the engine compartment because once again wrong motor covers up the anchors for the compressor. 3) there are at least 4 different sensor wires that are not attached to anything so we don't know how the wrong engine is performing. 4) the timing chain/belt is worn and when you move from a dead stop you can hear it whine. 5) the engine and transmission don't line up properly so when you give it some gas you can hear the the grinding of the gears. I would not recommend this place to anyone! Even if you're my worst enemy. Called The owner explained what our mechanic found and he tried to turn it on us that Chausee's automotive which is a trusted shop in Sun Prairie (been in business for over 40 years) was wrong and didn't know what they were talking about. I went to school with the owner. Next we set up an appointment so his mechanic could look at it. Called the night before and changed the time. I called back and he never responded and haven't heard from him since. Please don't throw your hard earned money away at this place.

From the owner: Car Dealer, Auto Repair. read more

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

11/7/25 had four new tires installed on my wife's Equinox Premier Red Line Edition. Had an 8:30 am…read moreappointment, car done by 1:00 pm including alignment and oil change. Buy 3 tires get one free deal can't be beat. I had some concerns about the black wheels getting damaged during the tire install and was assured that they were professionals. When I went to pick up the car I looked over the wheels and verified no damage. Badger Chevrolet is my local go to for all service and new car purchases. Very easy to schedule an appointment and always satisfied. We will be back......

They caused damage to a relatives truck while in their possession and they were called immediately…read moreand the vehicle was brought back for them to fix the next day and they refused to fix it for free. They denied it was their fault even though the tech drove it and said he noticed it was broken and did not report it on amy paperwork. The tech said nothing. They needed to drive it after an oil change. Why did they have to drive it.

The service team at BD Summit Ford is EXCELLENT. They were able to schedule both of our vehicles…read morefor routine maintenance within a few days of my request and very courteous and professional upon scheduling. Super accommodating as they picked up and dropped off my vehicle from work, so I would not have to leave. FANTASTIC job team, we will be repeat customers!! Tracey S.

Summit has always been my number 1 go to whether it's for services or buying a new car, everyone is…read morealways friendly, knowledgeable, and never pushy. Great Business! 10/10