This car dealership is absolutely fantastic. They inspected and repaired everything before I bought…read moreit. I felt like I was buying a new car!! Everything was cleaned and working perfectly. Such great service. And the used car I bought is wonderful. Thank you!!

The car we purchased was worth what we paid for it. It was very clean. We did, however, have…read moreproblems with the owner, Tim Welch. He needed to have the rims repainted; he said it would take a week. Months later, I wrote him a letter and asked him what the holdup was. He said they will be ready tomorrow, In other words, he would not have had them redone until I complained. Also, I paid him $200 for spare tires while the rims were being done. Once the rims were done, I requested the $200 back. He never returned the money.

husband, John's 1974 Nova SS, years ago. He took a nice looking car and turned it into one of his…read moremasterpieces. It is a beautiful car. I would never take my vehicle to any one else. Shepy is trustworthy, and does fantastic work. Debbie Skalitzky

I have gone to Seversin's for 6 or 7 years since I moved to the east side of Madison. I have found…read moretheir prices reasonable and, most important, their service honest. I have used them for oil changes, exhaust system problems, and tire repairs. Most recently, since I bought an EV, I had my car towed to Seversin's after flying off the road and getting a flat tire in a snow storm. On a weekend. They talked to me on Monday, and told me to wait. Called me Tuesday and said the tire held air and didn't need to be replaced ( they could have lied and charged me for a new tire...I was totally convinced the tire was ruined). When I picked up the car, I asked, "How much?" No charge. I have had a different tire torn previously, and they replaced it within two days and charged less than $300 for the new tire and labor. These guys aren't fancy but they're honest and timely. They also allow use of their outside air hose absolutely free! You can trust them.

Friendly, professional, and quick service with reasonable prices…read more My AC went out and Mike noticed it was a wiring issue. So instead of running unnecessary tests and doing an AC recharge, he ordered the part needed, promptly called me when it arrived, and fixed it! Just in time for a road trip too :)

I am so glad I found this shop. They always discuss thoroughly what is needed, get it done very…read morequickly and for a reasonable price. If you are looking for professionalism, honesty and fair prices, Griswold is the place. Nancy W

I got an estimate to replace the timing belt and the water pump. He did the job in a timely manner…read moreand cost exactly what the estimate was. Friendly as well. would recommend.

Being new to town I needed to find a mechanic to work on my 15 year old SUV that in my previous…read moretown I only took to the dealer (too lazy to find someone else so I paid the high prices). After asking friends and neighbors with no luck I turned to Yelp and saw the great reviews for Monona Motors. I had seen this place dozens of times on walks and bike rides - it is just a mile away so I thought I would give them a try. It is a tiny place so it is hard to get into but I was not in a rush - two weeks out was OK. Greg and the guys were really friendly and straightforward in helping to figure out what was wrong. They only fixed what was wrong and did so in a cost effective way. They also discovered a very rusted out part that needed replacing in order to replace a rocker arm (I saw the old one - wow I am lucky it didn't fall apart). They tried getting the part from Nissan but due to pandemic supply chain issues it was not available but they found one from the South on Ebay for a quarter of the price of new. It was in great shape (no salt used down there). I like their initiative in trying Ebay for the part. I brought the car back for this additional work. It was done quickly and for the price quoted. So far so good with both the brake job and the front end work - and I am sure I saved a ton of $ going to these guys. I am glad I found them on Yelp!

I've been going to Monona Motors for over 30 years and trust them completely to do quality work…read morewith repairs and maintenance including the Honda and Subaru vehicles I currently drive.

I scheduled a service appointment with Zimbrick VW of Middleton because my engine was making some…read moreodd noises when idling, and also didn't seem to be running 100% smooth at highways speeds. I had traced the issue to the VVT solenoid (AKA cam magnet) which I had already replaced once, and suspected the issue was coming from that. They proceeded to quote me over $5000 for 4 different repairs. After doing some research, I concluded that 2 of those repairs (which would have totaled somewhere around $3400) were completely unnecessary and they were just trying to upsell me. For the actual repair relating to my VVT solenoid (and oil spool valve) they quoted me $1000. After looking up the repair I quickly realized that was very overpriced, as the repair was essentially removing 3 bolts, popping two parts out, and replacing them. So I asked if I could just buy the parts and do it myself (which I actually didn't do and decided to buy online, because their parts were also overpriced - $500 at the dealer vs $278 online for the same OEM parts). I did have them move forward with a separate repair they flagged, which was new tires and wheel alignment ($1000, which I will admit was a decent price). However, they then charged me an additional diagnostic fee "because I didn't move forward with service"... even though I paid them $1000 for new tires. When I initially dropped the car off I signed for the diagnostic fee, and I explicitly remember reading that they waive the diagnostic fee if you move forward with service. However, they explained to me that my tires were under a "separate diagnosis" and that the tires didn't count or fall under the "diagnostic fee". Overall I left feeling like this place doesn't care about their customers and just wants to make money.

The eastside service has proven to me nothing but poor and incompetence. I have given them more…read moreopportunities than most would be willing to do and they have NOT improved. Stay away from getting your car serviced at Zimbrick Madison Eastside.

So. This started as a two star. Here's a thought. If you…read moreoffer an "Express Service" for oil changes and you take the owners vehicle and pull it behind the service area to join its line of similar friends waiting for service-maybe. Just maybe. Let the incoming customer know how long "Express" is going to actually be. I had my truck serviced at a stand-alone service station yesterday. It took half as long for a slightly cheaper price. Maybe that's the route I should go next time as well with my Subaru. A simple -"hey thanks for stopping in. It's going to take over an an hour. Is that ok?" Would suffice nicely. The staff themselves are very nice, everyone masked indoors. Just add in a heads up folks. How did we get from 2 to 4? Service recovery. They apologized and gave a 10% discount.

I called on a 2006 Mazda RX-8 that they had used and the CarFax said it had a compression test…read moredone. Having owned 3 of these, this is the most important information you need to know when you are buying one. The salesmen would not send me the results but said the engine was below specs for what a healthy one would be. He wouldn't share how bad it was, I live many states away so I couldn't just stop in and see it. So they are selling a Rotary Engine Mazda that has lost enough compression to be failing to the public and are hiding how bad it is. I would not buy from them.

Ver nice and knowledgeable staff polite and accurate. Product arrived as promised after we paid…read more These are special order items so you have to pay on order. No surcharge for using credit card. No discount for paying in cash. You pay after installation for the installation.

I have gotten two cars windows tinted here. They are always extremely friendly and helpful. I had…read morestruggles with booking my appointment online, and they took my appointment over the phone. They even got me in earlier than I was expecting. Their craftsmanship is perfect and they stand behind their products.