Mohammad really provided clear and fair recommendations and offered a variety of options to fit my…read morebudget to repair my car and he was honest and helpful about repairs unlike other places I went to. I will definitely bring my car back for other needs in the future and recommend this place to others.

From the owner: Welcome to Penguin Auto, where we pride ourselves on delivering exceptional service and top-quality…read morevehicles to our valued customers. As a premier used vehicle dealer, we specialize in providing a seamless and family-friendly car-buying experience, offering a curated selection of "need nothing" cars that have been meticulously inspected and serviced by our team of expert mechanics. At Penguin Auto, we go above and beyond to ensure that every vehicle on our lot meets the highest standards of safety, reliability, and performance. Before being showcased, each car undergoes a comprehensive inspection and servicing process, guaranteeing peace of mind for our customers. But our commitment to excellence doesn't stop there. We also offer full-service car repair and maintenance to the public, providing a convenient and professional environment where your automotive needs are met with precision and care. For large jobs, we even offer loaner vehicles to ensure that your day-to-day life isn't interrupted. In addition to our exceptional sales and service offerings, we're pleased to announce the expansion of our facility to include new tires and tire installation services at highly competitive pricing. Whether you're in the market for a reliable used vehicle, require expert car repairs, or seek new tires and tire installation services, the team at Penguin Auto is here to exceed your expectations. Give us a call today to discover how we can assist you with your automotive needs.

What an amazing place with dedication to customers and their satisfaction…read more Bought a car from them and had concerns of oil burning. A couple months later after putting in 10quarts of oil in between changes, we find out there was a recall on the engine. We purchased the insurance and warranty on the engine and drivetrain. After having the vehicle looked at by an authorized dealer, the repair costs were several thousand $ beyond what the warranty would cover... Enter heroes without capes: Hayes Family Auto. Brad took the time to make some calls and found out what he could do to help make sure the repairs got done and much closer to the budget. We were able to pay extra for small fine tuning and parts that made sense to change while the engine was open. We now have a vehicle that is far better than what we initially bought. We are super pleased with our vehicle and even more pleased with the all around service and willingness to go the distance and make sure the vehicles they sell do as well! Thanks!

We went to visit today and were interested in buying a vehicle with cash in hand, upon doing…read moreresearch and asking valid questions we were responded to with very short and sly answers (some clear lies we knew were being fed right into our face). After trying to negotiate because the car was clearly well over priced we were basically laughed at so we left. Thankfully we chose to go to Jefferson to a different auto dealer and found a much better deal. I will never recommend this place to anyone in the future. A waste of time.

Drove an hour and a half to test drive a vehicle. Got there and it ended up having a plastic…read moresounding rattle when you hit a certain speed. Sounded like something just loose and easily fixable. I told them I would buy the car if they fixed it. They told me they were putting it right into the Service bay to have it looked at right away Tuesday morning when they reopened. I messaged the dealership in the morning to follow back up with the car and they I formed me that it was the sales man's late start day and another customer came in in the morning, requested to see it, they grabbed it from the service bay and sold it "as is" to the customer. One, says a lot that you would sell a car to someone with a known issue, Two, they told me they were going to fix it, send me a video to show me it was fixed, and then we could talk numbers. Instead they just sold it to someone else. They told me they can't turn down a sale. Well, this one got them a bad review and loss of a customer forever. You tell customers one thing and do another. I was fully expecting to be buying a car today. Boils down to a lack of ethics and loss of moral values when you treat people that way.

byers beware!! dealership commited fraud and it was illegal and they had to buy-back this car from…read moreme! photos on google review. bought a vehicle and drove it for 1 day only. woke up to a huge amount of oil on my garage floor. took it back to dealership and they hoisted it up in the air. omg, there was no underbody shield under the vehicle which covers/protects the engine from mud etc... and because there was no underbody shield under the vehicle, the seal that covers the oil was broke. oil was pouring out. after the service manager leland treated me so poorly and was condescending and tried to be superior by patronizing me, i had a meeting with the general manager and the owner of napleton ford. all they kept saying is, we're not going to help you out. the owner said to me, this is how we make our money!! then he smiled! both the general manager and owner knew i was right. but they won't buy the vehicle back. it's almost $1000 to fix the problem and they wont pay. they know if they admit to their wrong doing and help me out, then they're going to lose business. so i drove the car once. now it sits at the dealership with no oil in it. i owe $25,000 on the car, which is a $400 a month car payment. the owner and general manager are evil. please please please stay away! this is my first time ever leaving a review for a business. i don't ever want anyone to go through what they're putting me through. it's almost christmas and i told them that. they smiled and went home to their families, while i left in tears with no car because it's not drivable and a huge car payment and loan. good news is, i did videotape our conversation and it's being sent to the attorney's general office, consumer reports, federal trade commission, bbb and a whole bunch of places. what i learned from this is always videotape in these situations. because when it's your word against theirs, this is the only thing that can help you out. update********dealership had to buy-back my vehicle after it was found by department of transportation that the dealership sold me a fraud vehicle. in the paperwork i bought the car with it stating the last person that purchased it used it for personal use. come to find out this car was a rental car. they lied on paper. will attach pictures. leland is the service manager and he verbally attacked me. then i sat down with vince rushiti the general manager and daniel randolph the president/general manager. they verbally attacked me when i told them they were committing fraud. they laughed at me and said go ahead and investigate us, nobody will believe you. well it took less than 8 hours for me to contact department of transportation and them to contact me saying the dealership did something illegal and that was fraud when selling me this car. it's on paper they lied, and had to buy the vehicle back from me. please stay away. the dealership was countryside ford but days later was boutght by napleton ford. regardless, same people just a different name! also, i never received the wisconsin buyer's guide. i signed the papers and purchased the vehicle on 11/9/22. i found out once i received the wisconsin buyers guide from department of transportation theres a date next to my name that i did not write. it's dated for the next day. this proves i never received the wisconsin buyers guide because i purchased the vehicle and signed all paperwork on 11/9/22. the next day someone put a date of 11/10/22 next to my name and i never received this. they purposely did not send me with a copy of the wisconsin buyers guide because that is where the fraud is. as for the oil issue that i knew was not my fault. i 100 percent believe they knew about this issue prior to me purchasing the vehicle because the inspection paper the dealership signed prior to me purchasing the vehicle said the dealership fixed the right rear tail light because it was full of water. the dealership sold me a vehicle that was previously a rental car and seems someone went mudding with this car prior to me purchasing it

Legacy gave me a great experience! My salesman Brian Halick was very helpful and not pushy! Let me…read morego at my own pace and was very helpful! Painless experience. I would definitely recommend Legacy Auto Sales! Worth the trip!

From the owner: Products Sedans, Trucks…read more Services Auto Sales, Used Auto Sales, Auto Body Repair, Collision Repair, Dent Repair, Auto Repair Service, Major and Minor Engine Repair, Transmission Repair, Brake Repair, Tune-Ups and Oil Changes, Tires

I just had a child 2 months ago and my 4 door 2010 Kia took a crap. I came to Rick and he gave me a…read moreblessing on moments notice. I'm not going anywhere else for anything car related. Highly recommend.

From the owner: Used Cars Cars Starting as LOW as $1995…read moreNew Cars Available Every Week Take Trade-Ins Full Service Used Auto Sales Services: Trade and New Location Facts: Military Road and South Hickory Street Parking Lot

Had a quick and sudden emergency, and Kruse came to the rescue! They were fast, effecient, and…read morefriendly. Highly recommend! We are grateful for the good folks at Kruse for helping our kid get their car back on the road so quickly.

Good people. Good work and reasonable. They don't do unneeded repairs. I'm a long time customer.read more

I've lived in Cross Plains longer than Incredible Cars has been here. I watched them establish…read morethemselves years ago, and they seem to be going strong. FINALLY I had a reason to stop by... My brother was looking for a work truck and I noticed a bunch in their lot. We scoped out the website first and found a few options that fit his specs and budget, so I was the "scout" that got to run over there and see things first-hand. Dave was super friendly - he gave me the straight-scoop on what he had, where they came from, and options (some had undercoating sprayed on them, etc). The trucks were in great shape - brought in from Arizona, and you could tell. Not a spot of rust anywhere. Clean as a whistle. The time came for my brother come see them in person and it didn't take long. We dealt with Jacob - also super friendly - and after a quick test drive, it was a done deal. About 20 minutes of paperwork and you're out. I'm impressed. That's the most I've ever trusted a car dealer, and I appreciated their honesty. Pricing there is pretty firm - they price to sell and aim for volume sales. You can try to dicker - we didn't, mostly because the truck was already nicely priced. I struck out trying to get Jacob to throw in their Corvette as a "finder's fee". Ah well. :) Next time I'm in need of a vehicle, I'll certainly check them out. I'd recommend others do the same!

Was not even in the market for a new vehicle. Came across The Incredible website after a…read moreconversation with a co-worker, and spotted a super cute BMW Z4 convertible at a great price. After thinking it over for several days, I went to test drive it and bought it right away. Dave was super helpful, friendly, and up front about everything. Had my bank account allowed it I would have left with a Jeep as well ;)

The employee Jackson helped me find the perfect wipers for my 2013 Honda civic and he even put them…read moreon my 2013 honda civic. They worked perfect. Thank YOU, Jackson!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!