Incredibly friendly and very helpful staff and ownership. I ordered a couple pizzas to pick up and when I arrived the owner apologized and said it would be just a few more minutes, as he wasn't happy with the way the initial two came out. Wow! I was so impressed by the pride and willingness to be certain the customer would be happy! And $5 cheese pizzas on Thursdays from 5-6! You can't beat that! read more

You know the saying that pizza can't ever be that bad because at the end of the day, it's still pizza? Well... Maybe the style of pizza here is new to me (and therefore I'm unfamiliar with it) but I threw out the full sheet of pizza I ordered because it was abysmal. Soggy and under-salted crust. Canned/cheap vegetables. Tasteless sauce and cheese. Literally nothing redeeming about the pizza. I ended up eating ramen. read more

This place has the best pepperoni pizza in all the land. It's also great because the service has that amazing easy going east coast charm I hear so much about and the ambience is just like butta read more

What the hell happened to this pizza! I grew up in Haverhill moved into New Hampshire yet I would drive back just to get a couple of slices of pizza every so often. Easter weekend had my daughter up visiting figured we'd stop by and have some of the great pizza we had over the years. Except this time it was this thin hard way too little sauce and cheese cracker hard crust with some tomato sauce on it. If you're thinking about going there think again. This is not the pizza you knew when you were growing up in Haverhill. And now a note to the new owners if you can get back to the old Pizza please post it on your Facebook page and maybe I'll try again. If I could I would give this zero Stars but I can't cuz it won't let me post it. read more

Napoli's Pizza - Pizza Near Me - Haverhill, Massachusetts

Easily the worst pizza I've ever had, please stop calling it pizza because this was not pizza!!! Reminds me of the random ketchup and cheese we would melt on anything after school on the 3rd grade, sauce was awful! Lots of sugar, this was bad bad bad in every way read more

I grew up on Napoli's pizza. Napoli's pizza was a staple in Haverhill. I noticed new owners have bought this place, so today I went in and bought a half tray. Oh my gosh... it was BAD. The cheese was different, the sauce was different. PLEASE go back to the original recipe. What you all are doing to it, sucks right now. I'm so lost for words. read more

I really wish I took a picture of the food because I was actually shocked. We got two types of pizza: one that was just cheese and another that had peppers and onions. Sliced of the peppers and onions pizza were mixed into the same box as the one with cheese. I was confused by that because there was a lot of room in each "tray size" box that weren't even the same size. The pizza was cold and the best way I can describe it was that it was just bread covered in marinara sauce and parmesan cheese. I was trying to think what it reminded me of and then it hit me... English muffin pizza but if you were bad at making English muffin pizza. All that for nearly $50. I still can't believe it. read more

We were looking for Meat Pie a few weeks ago since our favorite meat pie establishment (Pizza King in Lawrence) closed, and saw Napoli's offered it. I know there is a Napoli's in Lawrence, so thought this was the same, but in a different location. We decided to get some pizza as well, thinking it was the same as the pizza we had at the Lawrence location. Wrong, wrong, wrong. Brought the pizza into the car, and I immediately said "what is that smell"? It did not smell like any pizza we have ever had! I looked into the box, and there was pizza in there alright. With Parmesan Cheese...the style you shake out of a jar, and it looked orange! It looked really disgusting and smelled even worse. Then I looked into the bag with the meat pies. The meat pies were $4.00 each, are were a tiny piece about 5" deep, about the size of a piece of fruit pie. The filling looked really disgusting, (see pictures) was mushy and really tasted awful. Took one small bit of the meat pie and the pizza and threw the rest of it out. Needless to say, the entire purchase was a total waste of money. read more

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Amazing pizza! Went with the traditional style and and the Meat Lovers....both were perfect. If you are into an old school tray style pizza then the traditional is a MUST try. Great crisp to the crust and an amazing taste. The staff was amazing and inviting - I reccomend trying anything on the menu! 10 out of 10 !!! read more

I just picked up a sheet of Napoli Pizza, I have to be honest, I was not crazy about it. I grew up in Haverhill and would cash in soda bottles to get one delicious slice their Pizza. I found the crust to be much thinner and tough to chew. The nice out side crunch was not there or inner softness of the dough was not either. Could have had a litter more sauce on it, it was very dry. Hopefully my review will help this new owner take my comments into consideration for changing it back to the Original recipe. Also the price could stand to be lowered to maybe $28.00 for a sheet... just my thoughts! Best of luck! read more

Heart broken. I am simply heart broken. The most simple unique pizza around and the only pizza I had ever craved. Thin airy crust, sweet sauce and coated in Parm cheese... it was a love affair. This last half tray I ordered from the new management was not the pizza I loved, the crust was flat and over cooked, the sauce was so dense and almost no cheese. RIP napoli's nothing as beautiful as you could have lasted for ever. read more

MY GOD MY BEAUTIFUL PIZZA NEVER FALLEN FOR PIZZA SO HARD IN MY LIFE I LOVE YOU MY DARLING PIZZA! (ps you stink if you don't get the grated cheese) (ps ps if you go to other locations the food is crumby I'm not sharing what location im in cuz (ofc???) but this food can be really good depending on the location) read more

Just finished dinner what a difference with the new ownership food was awesome can't wait to go back for more

I can't even really give a one star if I could it be a 0 whatever new ingredients you added to the pizza suck change it back to the original or you're gonna keep losing customers. read more

Went and got pizza last night, as sad as I am to say will never be back again. Terrible nothing was the same. This new owner changed it all. Bye Napoli Pizza. We could not even eat the pizza sad to say it went in the trash. read more

I mistakenly assumed that this Napolis was the same as the original (and greatest) pizzeria of the same name that i grew up near in Lawrence. Unfortunately it wasn't even close. I was very disappointed that they were skinny slices (not the foccacia type of bread like the original) and just had this Parmesan cheese sprinkled on top instead of real melted cheese. Also, the meatpie was not the same. Much smaller and more expensive slices. The ground meat had the texture of being ground in a blender, not the healthy chunks of meat with onion and mushrooms. My mistake for assuming it was the same recipe. We ate it since it was very expensive (almost 50.00 for pizza and 4 meatpie slices) but didn't enjoy it at all. read more

I drove up from Waltham to try Napoli's pizza, and I had to watch a hockey game, but that is irrelevant. I knew I would like the place when I saw the sign that said closes at 7, or SELL OUT. I went to the counter and was greeted by a nice guy who I later found out was the owner. Told him I wanted half a tray of pizza and that I wanted it the way he would recommend. He told me grated cheese is the way to go, been doing it that way here for 70(?) years so I obliged. I had a great conversion with the owner. We talked about other restaurants near Waltham that he had been to and we talked Haverhill food too. At this point I would come back just to talk food with this guy. So now the pizza. The crust is thin and cooked to perfection. The sauce was sweet and delicious. The sauce was even spread across the whole pizza and it worked perfectly with the crust. Grated cheese alone as a topping was something I had never had before. I enjoyed the first slice, rectangle not square or triangle, but I didn't enjoy the next 3 as much. Yes I ate 4 so it wasn't bad, it just isn't my thing. When I go back I will get a half sheet, half grated half with mozzarella. This is one of the friendliest pizza places I have ever been and I can't wait to go back. read more

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Update from my 2010 Review: Napoli's has set hours now, and the pizza is still really good. The sauce is the secret. Stop reading and just order already. read more

I Love Napoli's...That's what the T-shirt said. But buy a T-shirt in the wrong size - forget about it! Don't buy it as a gift - if it's the wrong size it's non-returnable. If you make a mistake - it's non-returnable . Come on - it's your customers Chad, he states he does not have a retails store - well you do sell shirts, Chad. You do resell soda, Chad. You do resell chips, Chad! Chad says you should hold it up before you buy. Yet, he has never had a return, so the exchange of a larger size apparently will break the bank. So end result, i gave him the shirt back, walked out and will never buy a pizza again. Chad is stubborn and believes he is right. I on the the other hand would have said maybe the next time you buy a pizza i will exchange it. Maybe another one at half price ? again could of offered alternative solutions, Chad! Chad - The shirt was never worn and I still have the bag was given in. Maybe you should tag them if you think your customers would spend their free time trying to return worn shirts to Napoli's. You are cocky and arrogant, as you still have no interest in making a customer happy, but rather fight over the term resell. Resale resell is a sales term, it means you buy and resell as in Wholesale, retail, margin and profit and loss- got it Chad? Business 101. Next lesson is Customer service. read more

Had this pizza recently was as good as I remember ... although the cheese could use a little zing. Fast service and the place is spotless

You'll notice I eat a lot of pizza. This is amazing pizza traditional style is amazing! And the other is just as fantastic! Meat lover is my favorite. Great shop great owner! Parking is easy. read more

Mmm Napolis pizza, my mouth is already watering. Such a gem to haverhill MA. Definitely wish I could get pizza 7 days a week, but it's worth the wait. Nothing like seeing that sold out sign, make sure you call ahead! Dough is made fresh. Winning the free tray friday was a plus, love seeing the posts on FB. read more

This place used to be my favorite pizza on the planet. I used to go out of my way to get it at least once a year. The old man that used to make these pizzas would be ashamed. I came from South Carolina to show my girlfriend the pizza I had been talking about for four years, and to say it had changed would be an understatement. Broke my heart. read more

Their traditional pizza is amazing!!!!! Been there 3 times in the last week. Owner is cool and steered me straight with the menu and funky hours. read more

Napoli's is a special pizza. I have to reiterate the previous reviewer and say this is the BEST PIZZA in Haverhill. I'd expand that to this one of the top 5 best pizzas in the country. This is great stuff. Almost every time, I come to Haverhill (my hometown), I have to stop and get a tray. A few notes to keep in mind: * Call Ahead - especially around the holidays. These guys close when they run out of pizza and they always run out. They will let you pre-order though. Do not expect them to be open normal hours. * The sprinkle cheese pizza is the original and best. * A tray is very large. One tray should easily fill a family. But if you have your husband, brother-in-law and big-eating brother in town, get two trays. * Enjoy. read more

I just don't get it.... Cardboard covered with sauce and dusted with grated kraft Parmesan cheese topping....quite possibly the worst pizza I've ever had. Granted I'm a Haverhill transplant... This isn't what I grew up with... I don't mean any disrespect... My ex wife gives this place 5 stars all day long...she grew up on it. Me?.... I just don't get it... read more

The consistency of their pizza best is the best in the Haverhill area. I LOVE everything about it! the cheese, the sweet sauce, the dough. I wish they were open every day and late hours. Maybe it is a good thing they are not , lol. Seriously though, their cheese pizza is perfect! When I was moving to Haverhill my friend told me that this place was the best thing about Haverhill...I think they were right lol! read more

Napoli's Pizza - several slices of pizza on a table - Pizza Near Me - Haverhill, Massachusetts

This place is great, but I lived in Haverhill four years and only got to go once or twice, because they are NEVER OPEN. They have bankers hours man! Except banks have consistent hours. This place doesn't... Hire some more people and be open please. read more

Great spot! I was very impressed with the gentleman who answered the phone. He could tell I was not familiar with the menu and he walked me thru it. I went with a "1/2 sheet" of cheese and it was more than enough for two adults and two kids. Only $12 bucks!! I asked if they would be willing to deliver the food to my car because I had two kids fast asleep in the back seat. They had no problem doing so. There was ample parking as well, which is rare in downtown Haverhill. I highly recommend this place! We will be back. read more

Amazing pizza best in Haverhill if you are in the area is a must you stop in/! Only open limited hours thought usually the summer time do make sure you check when they are open read more

This pizza rocks! I grew up in Haverhill and loved getting pizza from Napoli's on a regular basis. It's different from any other pizza you've had before. If you are in the area, you've got to try it. I just order a few plain slices, as is with the grated cheese. My mouth is literally watering just thinking about it. As others mentioned, call ahead to place your order. I would even do it for just a few slices. Sometimes they sell out, so you want to make sure they still have some before you go over. I only have two negative points. 1) They should be open 24/7. 2) They should franchise this place so I could get good pizza out here on the West Coast :) PS This isn't a fancy joint and it's crazy small, maybe 5 people could stand in there. You just get in, get your slices and get out. There's no place to sit and eat. The car will do just fine. Also, I think it's cash only so be sure to hit up the ATM before you go! read more

You can't eat in here, so I suggest you call in to pick it up. THIS IS THE BEST PIZZA IN HAVERHILL. This is square-shaped, flat-ish crusted pizza with a very different style sauce that is no doubt, the best sauce. You can get the pizza with shaken parmisan on it-- I highly recommend doing this. It is THE BEST PIZZA I'VE EVER TASTED. And that's huge! Definitely do call ahead, though. This place has very, very strange hours. read more

I grew up on Napoli's and moved to southern NH almost 20 years ago, and my travels just never took me by Napoli's anymore. My son and I happened to be driving by today, I remembered they took credit/debit cards so we swung in and got a tray to bring home. My son said the pizza was "amazing." It was exactly as I remembered and was delicious. read more

Everyone kept telling me that I had to try the pizza at Napolis in Haverhill, MA and now I know why!! Everything is made fresh daily, which you can definitely taste in the quality! Sweet sauce, sweet crust.. and the grated cheese blend they use is delicious! I've yet to meet someone that hasn't absolutely loved this place! The customer service that you receive from the owner and employees is fantastic! They make you feel right at home and take so much pride in their restaurant and customer satisfaction! Things to keep in mind... because it's made fresh daily, they sometimes sell out and close early. It's also a cash only business, so plan ahead. Try it out... you'll be glad you did!! #hooked read more

Napoli's Pizza - Best pizza in the area. . Hands down! - Pizza Near Me - Haverhill, Massachusetts

I love Napoli's! The pizza is always hot and fresh, never any mistakes with our order. The place is small and when it's crowded you can barely fit everyone in there, but it's worth it. The dough has a great texture and the sauce is always awesome. I had to knock off one star due to their very inconsistent hours and the fact that they're cash only. I suppose when you're this good you can get away with that, but I've been disappointed more than once when I call to order, only to find out they ran out of dough 20 minutes ago. read more

Hands down THEE best pizza around!! All these other places around don't compare. I just wish that it was bigger so you can eat there instead of take out all the time lol! Chad and crew keep doing what you're doing and I will see you soon lol! read more

Couldn't resist the temptation while driving up 495. A quick detour and we found one of our favorite slices. Sweet sauce and tangy Parmesan hits the spot every time. read more

Napoli's Pizza - the front of the restaurant - Pizza Near Me - Haverhill, Massachusetts

Tonight was our family's first night trying Napoli's pizza. We got have their traditional with the grated cheese and half with mozzarella. The sauce is savory not sweet. (which was delicious) and the pizza tasted amazing! The grated cheese was SO good We prefer it to standard mozzarella. We will be back again. Thanks Napoli for suggesting half and half to try to we like best! read more

Went there today to get a slice. The dirty looking red headed bearded man working in the kitchen gave my friend and I a hostile look and said "What do you want" then said they didn't have slices. No one was there so it looked like a front for something else. Pizza looked spongy and customer service was piss poor. Too bad, the owner probably wouldn't appreciate the employee's poor manners. read more

Have loved this place since I was a kid! No other pizza like it around that I know of. They make there dough fresh daily, and the sauce is so amazing can't eat in shop but it makes great party pizza read more