Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

I had the BEST experience with these guys today! Kind, courteous, and FAST! I had some very heavy,…read morebulky furniture, and they managed to make it look like they were having fun moving it (I would NOT have been able to put on that cheerful of a demeanor, had I performed the task myself!!). And they treated my cheap particleboard pieces like valuable antiques. Worth every penny. I hope this is my last move for a long while - but if that changes, I know exactly who to call! :D

Rockstars. Professional and efficient. Absolutely would use them again…read more Everything from scheduling to moving was seamless and white glove. Moving can be arduous and everyone at Soft Touch helps to ease that burden. Especially Monica the service manager. Thank you!!

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

Demetrius and Chris were efficient in moving my office to two different locations. The care they…read moretook in wrapping furniture, paintings, and various objects was beyond what was expected. The pricing was fair and honest. From the initial phone call to the end, they made this a pleasant experience. Not one thing was broken! Great quality and value as well as reliability!

One of the worst experiences I've ever had with a moving company…read more We hired this company after a flood to pack up our belongings so repairs could be done and then move everything back in. We paid a very large amount for this service and also paid extra for their insurance coverage specifically to protect our valuables. During the packing process, they broke several items worth thousands of dollars. When we filed a claim, instead of taking responsibility or honoring the insurance we paid for, the owner was rude, dismissive, and outright hostile. We were essentially told "too bad, you should've packed it yourself," and "if you didn't want it broken, you shouldn't have hired us." That is completely unacceptable, especially from a business that charges for professional packing and insurance. Not only did they fail to protect our belongings, but they also refused to fairly address the damage and spoke to us in a shockingly unprofessional and offensive way. We trusted them during an already stressful time after a flood, and they made the situation much worse. I strongly warn others: do not use this company if you care about your property or expect basic professionalism and accountability. Paying extra for their insurance meant nothing, and the way we were treated afterward was insulting and outrageous.

John was very helpful and provided all the information needed. Although we managed to downsize…read moresignificantly and didn't end up using their services, John was very respectful about it. Great experience overall!

I had about 1 week notice to move 3 rooms worth of furniture. John gave me the option of renting a…read moreU-Haul for a discounted rate, so I went with that. Overall I was very happy with the care they took with my furniture and the rate for services. We ended up needing an extra guy the day of and they found a someone to help. Everyone was polite and friendly to work with. Definitely would recommend them! Shoutout to Ethan, Jeremiah, and Joey for providing the muscle!

last minute help needed and even though my situation was a bit different than what he does he went…read moreabove and beyond to help me.. he is a stand up guy as is his employee,Kyle, if you're in need of his services it's worth it 100%

Company and crew was late during the service hired (loading, driving, unloading), jammed the fence…read morewhile parking during unloading, and raised the price days before the service was provided. I paid the all price requested plus the gas, truck, and tow and dollies they requested to provide the service. The owner also didn't provided receipt upon several requests. I do not recommend. I have the history of messages and the Zelle money to attest that you did receive the money Mr. Michael Baker. So it's your company.

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

I had a great experience with Bellhop Moving last month. Robert, Mike, and Ash came on time and…read morestarted right away. They were careful with all the items and helped with disassembling / wrapping as well. All in all, it was a very quick and smooth process, and everyone was very friendly. Really happy with how everything went.

I was supposed to get two 26 foot trucks and five movers at 8am. Only one truck showed up and four…read moremovers and they staryed at 9am. One of the movers told me he hadnt been to bed yet and asked if he could leave. I oocked up pizzas for them and had a full cooler for them. They told me they wouldnt be able to finish my move because they had another move to go to. And they didnt feel comfortable moving my piano. I had specifically asked for this service. They left boxes and furnishings stacked four deep on the front porch and left before I could make it back to the new house. I called corporate at 12pm and its just an AI system. Two hoirs later a woman called me and said theyd get their operations on it. At 4pm I hired two moving companies at an expense of $1300 to finish my move. It's now 8:45pm. It will take days just to put the boxes where they go.

We had a very bad experience with this company. They were supposed to arrive between 9-9:30 and…read morenever showed up or called. We couldn't get a hold of them for a long time and finally when we did, they said someone didn't show up so they'd be late. They were 3 hours late which messed our entire moving day up. The movers did an ok job, not great. They had a lack of attention to detail like putting cushions back on couches and leaving the dining room table in the corner of the room. They even put beds in the wrong rooms. Watching them move our stuff was stressful. I was sure they were going to break something and luckily didn't. Do not use this company unless you want your move to be stressful.

Overall by far the worst experience I have had with any type of service provider. To start the day…read moreoff, they showed up an hour and a half late to my apartment, took 45 minutes to get around the building to the loading dock, then took another 20-25 minutes to park in the loading dock where they hit the top of the loading dock and dented my apartment building. Then there was a language barrier that I was not informed of until they showed up at my apartment which resulted in a lot of wasted time google translating things and having to have them move items to other rooms because they couldn't understand our directions on where to put them - which added a large chunk of time to the total amount of time I was billed for. They also moved items to different piles in the apartment, then more piles outside of the apartment door to the hall, then to the elevator and then took things down. Not to mention they took a 30 minute lunch break that I was also billed for at the end of the day. Also in the process of moving, several things were damaged. This included several big furniture items, dishes that were in boxes that had caved in from having several other boxes stacked on top of them even though the boxes were very clearly labeled fragile on top, and worst of all, there were several scrapes on the walls of my brand new house that had just finished being built two weeks prior. The worst of which is the tire marks going up the side of my stairs from where they tried to drag the dolly up the them. My original estimate for this move that they gave me, based on the number of rooms and furniture items that I had, was for $450 and that I would need the minimum number of hours they require for any move of 3 hours. I know this was just an estimate, but when I got the actual bill at the end of it, it was almost $1200 plus the $100 security deposit which is nearly 3 times the amount I was quoted, which is a ridiculous amount to be off by. I had the same number of items moved last year in 2.5 hours with no damages and the same amount of people the year before when I moved into my apartment. The customer service rep was unsurprisingly very unhelpful and did not seem to care much about any of the things that went wrong during this move. So due to the poor quality of the moving experience, I now have wasted several hours getting the information for the claims, repairing and buying new items, and getting my brand new staircase repainted. In case my review isn't clear enough, you should go anywhere but People-Move moving for your next move!

Would leave zero stars if possible - Canceled on us less than 24 hours before the move after…read moresecuring the movers several weeks ago. They left two college girls without movers and without a storage unit and were less than helpful with advice. Other than offering for them to move out a day later, but the girls lease was already up, and they had already turned all their stuff in. You can't just stay an extra day in an apartment for free, and it's Memorial Day weekend and it's not like they could go extend their lease. Didnt even offer to help in trying to find other movers or another storage unit. We are not from the area and this was just a really disappointing experience. we offered to help them load the truck ourselves and begged them to still move them because the lease was up and the girls HAD to move out. I am speechless at the lack of professionalism, and instead of offering guidance or another moving company number, they got upset and raised their voice at us instead like we were at fault. I understand things come up, but you could at least be a decent business person and try to offer solutions, especially for people who are out of town.

We called late Saturday evening to haul away some old furniture. They were able to get us on the…read moreschedule for the next day! The haulers were prompt, polite, and professional. Thank you so much, your services are much appreciated!

They did an efficient job moving me. Didn't break anything. The guy is doing the job were very…read morepolite, clean and respectful.

They were easy to work with and did a great job in record time. The price was by far the best from…read moreany others I got quotes from. Highly recommend!