I had a last minute need for transportation to Manchester from Nashua. I am in a wheelchair right…read morenow and they were able to accommodate me with only an hour's notice! My driver was pleasant, if not terribly talkative :) I dropped a personal item when I got out and he noticed and brought it right back to me. They do require credit card payments be given over the phone prior to pick up and there is a 10% surcharge for credit too. I'm not sure that's strictly legal, but is the reason I subtracted 1 star. They informed me they could wait to do a return trip for up to an hour without charge, but I had a longer appointment and my friend was able to pick me up. Good to know! The dispatcher was nice, an older woman by her voice. A little no-nonsense, but courteous all the same. If I needed taxi services in Nashua again, I would definitely call them first.

The cab driver are great, but the morning dispatcher is extremely rude and disrespectful. My child…read morehas used this company to get back and forth when I am not able to bring him and the things he's experienced is horrible. No company should be allow their dispatcher to call their female driver, the C word over the radio. He is rude to costumers as well and if you call back to order a cab he won't answer the phone. This is definitely not what I would have expected from this company.

Courteous, respectful and reliable transportation service. I have arranged transportation for third…read moreparty on several occasions and always on time and dependable.

I tried calling to arrange a ride for my sister and got an answering service saying that no-one was…read moreavailable to take the call and the mailbox was full ! Not sure how they will stay in business . Oh well . . .

I needed a ride home from the airport on very short notice. I texted Rich, and without hesitation,…read morehe immediately said no problem! When I asked him if I needed to call the office or fill out the online form, he assured me he would do it all, and he did! I hadn't even gotten off the plane before Christine, one of Brookside's drivers had contacted me to let me know she was there waiting. So nice to get out of the airport so late at night, and know that your ride is waiting, the car warm and clean! Christine is a pleasure and I enjoyed our chat on the ride. Brookside, you've done it again! You are always available, always dependable, and always a pleasure to use! Thanks again!

Warning!!!‼ they are out of business!!!! I booked a ride to…read moreand from Logan, in April 21,2025. NO ONE told me. I have to get a ride to Logan for Wednesday! If I hadn't called and texted my previous driver I would've been sitting waiting for someone to pick me up that wouldn't be coming! They closed in June. The owner is having serious health problems, however his daughter is in charge of booking and contacting the client. I am trying to get my money back, find a ride. It's sad really because prior to this I always had gotten good service.

Really wish I could give zero stars!!! This service was recommended through my insurance company…read moreand I am grateful to still be alive. The owner drives with reckless abandon, trying to race others at EVERY stop light which led to numerous road rage incidents, not too mention I don't believe my driver showered for weeks.....if you value your safety stay FAR AWAY!!!!!!

I am surprised at the bad reviews. They were very helpful to me when I needed them and they were on…read moretime. I had reserved some rides and they arrived on time. I never encountered any rudeness at all. If anything they were very friendly . I never had any issues with them.

Called to get a quote for the cost to get to the exit 8 boston express and they quote $40 for a…read moredrive that is only 6 min from my house and the company itself is only 2 min from my house. This is absolute robbery! Decided to call someone else and it is less than half the cost of this. Makes absolutely no sense. They claim it's "out of their zone"! It is all in NASHUA!!! Poor business! Driving 8 min total to get to us and the bus station included that are also in Nashua should not be "out of your zone" so what is your zone? A block?! ‍ please don't respond back as there is no justifying $40 for this...

Awesome service. This was during a snowstorm. The dispatcher was very friendly and efficient as was…read moreour driver. Great team work. Would use again and a definite highly recommend. Thanks Guys!!!

Always reliable. I highly recommend it. After trying to set up a ride with a big inet company for…read more2 hours , I turned to town taxi, they set it up in 5 minutes

Highly dissatisfied with the services requested and the unprofessionalism displayed by the driver…read moreon duty the night of 10/22. Upon arrival I kindly requested of the driver to assist my disabled sister with her baggage when he informed me that he was leaving and would not be assisting her with this. "According to the driver we where messing with him.?" He arrived at the requested pick up location at 2:33 am. At this time was when I kindly requested for his assistance with her baggage, after being informed of the need for his help he departed from the location no less than 4 minutes later. Departure time was before 2:37 am as I called back when my disabled sister made it out of her home to see that he had left the location without her. First and foremost the unprofessionalism and blatant disrespectful treatment of a paying customer was absolutely unacceptable. I then reached back out to the driver who refused to provide me with his name so that I could not inform his supervisor of the unprofessional and discriminatory treatment we endured while requesting Greater Lowell Town Taxis services on this night. After this is addressed with his direct supervisor I will next be informing The Better Business Bureau of this drivers actions, as well as his unprofessionalism and discriminatory misconduct displayed. This driver needs to be re-trained on how to professionally and appropriately communicate with customers. Moving forward this driver should display a full understanding of what the repercussions of discriminating and declining to providing services to a paying disabled customer due to there physical inability to reach his vehicle in less than 4 minutes.

Nope. I called for a…read moretaxi. They told me "no problem, on the way!" Well, I waited 30 minutes and tried calling several times. No one answered. Finally, after 35 minutes, a man answered and said he'd call back to let me know the status. I waited another 5 minutes and YET AGAIN called them. I was told they're "not an ambulance service. We can call someone else." Don't mind if I do! And I did! Forget this trashy, disgusting company. They're not worth your time, money, or the aggravation.

Drive was driving recklessly, not staying in his lane, and accelerating so you could hear a…read morescreech. On top of that he cut a few drivers off. I did not feel safe.

Booking process was easy, driver was punctual and kind and patient with our group when we had to…read moremake a couple unexpected stops along the way to our destination. Great service!

Ordered a one-way from Manchester to MHT for a very early morning departure for a visiting…read moredaughter. From what I heard it went flawlessly. Driver was a few minutes early as a "just in case." Very professional. Good competitive pricing.

Will is personable, keeps his vehicle is clean and makes every effort to be on-time for pick-up.read more

Milford Taxi was prompt and the ride was exceptional. Prices were reasonable. Would recommend Will.read more

I had a 4am pickup for a flight & haven't used taxis in this area. I was assured not to worry…read more They were early in an immaculate SUV and the driver was refreshingly professional. Even turned down a tip at the airport! I forgot to leave feedback in May, but am returning mid July and am about to book now for that flight. I owe you guys, awesome service!

EVERYTHING! Had an emergency & needed service. Mr. DIckson…read morewent above & beyond to get my husband & I to our destination within hours. In addition, our chauffeur Ali was exceptional ... the 170 mile trip was delightful with him at the wheel. Absolutely wonderful service! Ann N.