Worst experience I've ever had with a cleaners. First, they lost half of my clothes, and when I asked them where the other clothes were, they got extremely defensive and argued that I never brought them in. Incredibly disrespectful & dishonest. read more

This group of people is well organized. They are also kind. I now take much of my laundry to them as the availability of washers and dryers in my building is uncertain. Because I am old, 77, moving a heavy basket of laundry is challenging. Having them load and unload baskets is very helpful. Really nice people. And my laundry is returned in perfect condition! read more

This cleaner is SO convenient and reliable! I needed shirts done quickly as I was just visiting from Florida and they were SO accommodating!

This is my go-to place for dry cleaning in Hillsboro/West End. I go about every two weeks and they are always kind and prompt. The drive through feature is the best part - I swing through on my way to work and it adds 30 seconds to my commute. Today, I had the only issue I have had with them - a dress was destroyed in the drycleaning process because there was a tag left on. The cleaners took full responsibility and reimbursed me for the dress and made it an easy process. With the ease of the drive through and the great customer service, I will be going here for as long as I live in Nashville. read more

This cleaners is open 7 to 7 - can't beat that, and does a fine job of dry cleaning. The laundry service has been a life-saver for us when our machine was not working. Thank you for good service and value. read more

They're always prompt, kind, and efficient. I am usually happy with the results. However - there was one time I had a silk shirt with a specific way the fabric is supposed to lay as a stylistic detail and they oddly ironed it out and I couldn't get it back to what it looked like before. I never wore it again. That's the ONLY time, though. Today I went to drop off clothes since Google and Yelp both said they were open and I thought, "oh wow- they're open on Labor Day? Sweet! Maybe I'll drop this off with them and pick it up Friday." Nope. I drive 15 mins there to see a sign on the door and the lights off and drive 15 mins back home. Definitely bummed, but it's Labor Day - I understand! No worries :-) Overall they're my go-to place and will continue to be. Great prices and service. Highly recommended for your everyday dry cleaning needs! read more

They ruined my husbands suit from our wedding. An investment suit he only got to wear once. Worst part? They blamed it on me and took zero responsibility, saying "it had to be something other than wine." ... Excuse me? They would have let me walk away with it in this condition too had I not checked to make sure all was well. Unbelievable. Awful management customer service. Take your business elsewhere, Nashville. read more

Nashville Cleaners - Ruined my husbands suit from our wedding. Blamed me for it. Took no responsibility. - Laundry Services Near Me - Nashville, Tennessee

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I had SO MUCH STUFF that was in desperate need of dry cleaning. I mean, we were talkin' garbage bags full of stuff here people. Yeah...looonnnngg overdue...and quite embarrassing. A few of those items are very old, and hold a lot of sentimental value to me. So it was important that I find a really good cleaner, and one that wouldn't charge me, like, $500.00 for all my stuff. I turned to Yelp, and really liked what I read about this place. So I called and gave the super nice woman a list of what I had to bring in. The quote was FAR less than I had anticipated, and I really wondered if she had calculated it all properly. I hauled all my bags over later that afternoon, and sure enough...she was spot on with the price...just under $200.00! "Almost $200.00!", you exclaim. Why yes, and what a steal! You thought I was kidding about bags full. Well, lemme break it down for ya: long dress coats, quarter dress coats, pea coats, evening gowns, skirts, blazers, pants, and a scarf (sans the pear tree). Yeah...like I said, a STEAL! Additionally, I dropped off all these items late on a Saturday afternoon, and all of them were ready by the following Tuesday morning. Yeah, now that's impressive. And it gets even better from there. I have one nice pea coat I purchased in Chicago some years back. Then during a trip to Seattle, I grazed a wall that had been freshly painted beige. ARGH! (Signs, people! Signs!) I tried everything to get the paint out of the sleeve, and while some of it did (and it wasn't horribly noticeable in the end), the coat was downgraded to a "I'm-just-running-to-the-store-in-my-sweats" kind of coat...which was kind of a shame. For the last few years, I've had it cleaned multiple times, but the paint always remained. Well, guess what...Nashville Cleaners got that old paint out ON THE FIRST TRY! Whaaa?!? Yeah, they did, and I didn't even tell them it was there. I was blown away! On my return trip, I asked how in the world they got it out. Lots of smiles, but no answer. Hmm. Heck...who cares! I'm still floored! I'll admit I was a little hesitant going to this place since it's in a rather busy part of town, and traffic in that area is always a real pain. However, I have been pleasantly surprised at the ease of accessing their shop. The drive-thru service is friggin' awesome too - super fast! I promised myself I wouldn't let things pile up like that again, so I've visited multiple times since. I will admit that I'm am sometimes confused by their pricing on certain items. Some are shockingly inexpensive, while others cost far more than I thought they would. Nevertheless, I feel it all balances out in the end, and I'm consistently really happy with their work. WIN! read more

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I haven't picked up my blankets yet so I can't comment on the quality but I was kinda shocked about the pricing ... I dropped off a queen size comforter and smaller blanket and owe $80. In hindsight I should've called about pricing before but Im paying more to get them cleaned that what I even bought them for. read more

I just paid $68 to wash and dry ONE laundry basket of clothes. Some of the clothes still had dog hair on them. A total ripoff. I do not recommend read more

I truly am amazed at all they can do!! I have had multiple stains in sweaters that come back to me looking as if I just bought it. They also hemmed a pair of pants that were too long on me. I now specifically drive out of my way to go to them!! Thank you for doing an AMAZING job on all of my clothes!! I'm forever thankful!! read more

I have been here a few times. I paid to get my sleeves altered and when I picked up the shirt, they cut the sleeves and charged me $15. I paid to have them shorten. So why would they cut them and not sow it back. I didn't realized it was worth $15 to just cut off my sleeves. Also I got a scarfed cleaned. I picked it up and it wasn't clean. They said they would clean it again, and once again, I picked it up and the scarf looked the same. NOT clean. Total rip off. read more

Modern conveniences are what makes my world go round, folks. You know what I'm talking about people! *The everyday grind *Not enough time in the day *To-do lists that never get completed So, I happen to appreciate anything or anyone who save me some time and energy. I decided to try out Nashville Cleaners for a few reasons when I needed to dry-clean a comforter set and didn't want to spend an arm and a leg for it. I was shocked at some of the vague quotes that I received when I called a few other places. They literally ranged from a "around" $45 - $65 for a Queen size comforter. Ouch! When I called Nashville Cleaners, the lady who answered offered me a firm quote of $40. I'll take it! Let me walk you through why a Dry Cleaner/Laundry have earned each and every star. The first star is due to the convenient location on 21st Avenue in the Hillsboro Village area. I am immediately adding on another star because they offer drive-up/through service. That's right folks... you don't even get out of your vehicle! I pulled up and literally seconds later, a friendly lady walked right on up to my car and checked me in, re-quoted me a price, and asked me when I would like to pick up my cleaned goods (they can do same day but I wasn't in a hurry). She promptly gave me a ticket and packed up my comforter all in about 4 minutes flat. I received the same great service when I picked up my comforter a few days later so I dropped off a couple of dresses too. I will also consider dropping off some laundry here during busy times too as they offer Wash/Fold service here at a very reasonable rate of $1.60 per pound. Does this remind anyone else of that kid in middle school who offered to do your homework for you for some measly candy? I've had some mediocre experiences with drycleaners in the past so I feel inclined to give Nashville Cleaners some well-deserved props. They are the bee's knees! read more

So, I'm not one of those people that brings all their laundry to their parents' house when they go home for a visit. Honest, I'm not. Really! I swear. I just bring some of it... not *all* of it. Anyway, I brought home this fancy, lil jacket all decked out with sequin trim. My mom points out to me that it's dirty. I'm all, "Nooooo, really?" She gives me that "look" and says I need to have it dry cleaned. What do I do? I go on Yelp of course and see all the hugs and kisses people have been giving to Nashville Cleaners. Like I said, this is a fancy jacket y'all. It's got sequins. Have you ever had a dry cleaner destroy a fancy garment? I have. I have been burned... and so have my clothes. I take the said fancy jacket to Nashville Cleaners.... through the drive-thru no less (Drive-thru? Umm, awesome!) Wait a couple days, trying to not worry that my beloved sequins are becoming a hot mess (again, literally). Pick my jacket up and it is PERFECT y'all! As if I was not already thrilled that my jacket was clean and smelling like a daisy, it cost less than $10!! I can't believe it. Now, here I am, joining in the love parade for Nashville Cleaners. You can give them your fancy fancies and they won't mess them up. read more

Been here a few times. Second time I used them, my sweater came back with a hole in it. I chalked it up to just bad luck and didn't blame them. It was a delicate sweater. Next time I used them, they stored my clothes under the wrong name and number ( quite a hard thing to do since I had picking up clothes at the same time I dropped those off, and they already had my name up in their system). Tip: Never lose your green slip or you may never see your clothes again!! When I got home, I inspected my black and white formal dress. They ruined it. The white had grey stains all over it. When I brought it back to show them, the blamed it on "dirt that got inside the lining of the dress". Apparently, I rolled around in the dirt in my formal dress so much that it got trapped between layers of sewn together fabric. This "dirt" conveniently was invisible to the naked eye until it was dry-cleaned. When I asked to speak to the owner, they said to call ahead the next day to make sure he's in before I come. I told them that I would come at noon and to let the owner know that. The next day I call at 11:30 to remind them. They tell me that there's no need to talk to the owner. He confirmed that it was dirt inside the dress and has left. They can fix it but that it will be hard and expensive. How convenient. Ruin my dress and then up-charge me clean it again, all the whole complaining about how hard it will be to clean. Now that's customer service. Off to find a new dry-cleaner read more

I love this place. The staff is always so friendly and helpful. It wasn't until this past experience when, I decided to go to yelp. You can drive up and they will come out and take your dry cleaning off your hands. All you need is a phone number and your off. Dropping off dry cleaning has never been so easy. This past time I brought in pants to get fixed. Instead of trying to take my money and fix pants that were not fixable. They educated me on how it would look and they advised I just purchase new pants! This is always a big step when I venture to take my business somewhere. I have closer dry cleaners by my residency, however I will always continue to go to this establishment. read more

I can not say enough about hot Nashville Cleaners helped me out. Drive into Nashville late or a wedding with a dirty suit and unpressed shirt. Called Nashville at 430 pm On a Friday begging for my suit back by 10 am next day. Not only did the help me out they did it with a smile even asking if I had made the rehearsal on time (not so much!!) Thanks again Nashville!!! read more

We're both professionals and always have a ton of dry cleaning. Nashville Cleaners is by far the best place we've found in Nashville for these reasons: 1. Reasonable prices (~$16 for entire suit) 2. The drop off/pick up service all from your car. It's drive-thru service...crazy! 3. If they notice missing buttons they always replace them for us free of charge. Can't beat it from any location in Nashville read more

The staff here is so friendly and helpful! I've had my fair share of awful dry cleaning experiences so I still can't believe my luck with how great they are here. Pricing is fair, turn around time is quick, and they do a great job! They even do exceptional repairs/alterations. They photograph all your garments before cleaning them so they know if there are any problems beforehand. I know this because I came back to pick up and they politely pointed out that my sweater had been eaten by moths and I hadn't noticed (yuck and sad). Serves me right for procrastinating I guess. Anyway they offered a few helpful tips on sweater care for the future so how could I really be mad? I will never cheat on Nashville Cleaners with another dry cleaner. read more

"They Got The Mustard OUT!" Goes the song from "Once More With Feeling" and once more, Nashville Cleaners is doing their magic with my ties. I got gravy on a silk tie, but it's like nothing happened now. As long as they keep doing this magic, I'll keep returning. Why the downvote? Well frankly it was because I felt the staff to be considerably less attentive in a way that I found slightly off putting. Perhaps this action makes me a Yelp Elitist (yuk yuk yuk) but after walking in recently and saying "I was in here a few years ago and you folks did a great job on a tie, I was hoping you could do it again" the gal, perhaps automatically said "Have you been here before?". It was difficult to describe just how obviously they weren't paying attention to the words coming out of my mouth, especially when I was being complementary of the business. It's hung with me enough that I felt it worth mentioning. In the end, as I said, I'll come back the next time I get something on one of my ties, but somehow the shine of the place seems to have come off with my last stain. read more

I am a fan! Really friendly staff. Love the drive up service. Clothes are always ready on time and they haven't lost any of my stuff yet = bonus! As some other folks have noted here, they are pretty pricey. I am ok paying more for excellent service, though. They even gave me a free bottle of wine for a Christmas! That's old school, customer appreciation. read more

Not great. Yea, they get your clothes done. But the pricing seems to have no rhyme or reason. There's a minimum weight for wash and fold but also a charge if you go over a certain weight. I'm not going to try to find the goldilocks zone of my laundry to be able to bring it in and not cost a fortune -- which it often does. No communication with staff unless you go inside, but it's a drive through so that doesn't even feel natural or recommended. Don't even get to see a price before they take your card and charge it, then they just bring out the receipt with your clothes, often way more than expected. I will be trying somewhere new. read more

Great customer service! Very reasonable prices with a fast turn around. I will definitely be using this business again.

This place is a drive-thru, y'all. I will say I'm not used to dry cleaning drive-thru, but if you can swing it, this place is good. I'm so used to parking, walking in, receiving a receipt, etc. that this kind of threw me off at first. I was skeptical to drive off without a receipt, especially after watching the woman scrawl my phone number on a yellow notepad. However, I trusted the system, came back the next day- it all worked out. I'd use them again! read more

How did this place get such good reviews? I called prior to ask if they did same day wash and fold. She said yes, if I dropped off in the morning. I came in to drop off my clothes the next day and she told me she had too many other drop offs and I should go somewhere down the road. So from now on, I will go somewhere else. read more

Lost a huge bag of my clothes, with zero remorse and a LOT of sass. The said clothes magically reappeared when I returned with a Korean friend a few days later, as for the sass, that magically disappeared. read more

Drive-thru. Uber high-quality ironing job. Reasonably priced. Nice people. Once I came 30 minutes after closing time, and the lady inside opened the store up so I can retrieve my dry cleaning. It's hard not to be impressed. In fact, so impressed that I can only write fragmented sentences (in awe)... read more

$95 to have 6 dresses dry cleaned????? We are talking about sun dresses and work dresses, not formal....completely ABSURD. I just moved here from Chicago and wasn't even paying those prices in the city. I think I will look around, otherwise I'll be paying more to have my clothes cleaned than what I purchased them for. read more

They are fast and have good prices. It cost me about 13 for a 2-piece suit and 8 for a blazer by itself. They had the clothes ready the next day. Also the drive-thru was nice to keep dry during a rainstorm! I'd definitely take my clothes here again. read more

I read the reviews and have gone here a few times for shirts to be laundered and some dry cleaning. The finished product is on par with most other cleaners I've been to, but the prices are about 50% higher than one should expect to pay. Recently I had 5 shirts laundered and a dress and sweater for my wife, the total bill was $44 - or $16 higher than a nicer, cleaner, more friendly dry cleaner charged for the same garments in Chicago. What Nashville needs is a CD One Price Cleaners! read more

So far so good.. drove up, dropped off, easy peasey. Let's see how things turn out on the back end (no pun intended).

Hillsboro Cleaners still has the best sign and the nicest employes--but Nashville Cleaners is just so much easier to get to. Right turns getting in and out, no backing up whilst trying to avoid hitting cars and pedestrians, and an effin drive thru! Even if the quality of their work were mediocre, the above would be enough to earn my business. But they do a really good job with your clothes as well. read more

Months ago they broke the zipper to one of my winter coats that was cleaned. We decided to give them another chance and have them dry clean a dress and repair the zipper to jeans.. We brought in both items July 1st and they told us they would have it ready in a week. I came back for pickup in a week and they said they'd have it ready in another week. I said this was unacceptable and promised they'd have it ready on Monday. I showed up Monday again, and they claimed it wasn't ready until Thursday, 2 weeks after we first dropped them off. I decided to go inside and see if I can talk to another person to help me. They gave me the rrun around for 5 minutes and finally someone decided to check the back for the finished jeans. If I didn't complain, we would have waited another 3 days, a full 2 weeks for a broken zipper and a dress. Unacceptable. Service is questionable at best. But the apathy demonstrated by their employees to keep their customers satisfied and happy is appaulling. They will not be keeping our business. The lack of pride and professionalism is evident and as a customer, I feel taken advantage of. read more

Sweet People and always a smile on their faces. They make me feel special and always produce my clothes on time, pressed, and clean!

I wish there was an option to not even select 1 star. I took two formal dresses, just purchased and worn once each to a wedding weekend, to be dry cleaned here. They came back and one dress had the entire bottom hem ripped out. The other dress had a hole ripped in the inside seam and a very poor and noticeable repair job. These were brand new dresses, worn once, and they did not go to the cleaners in this condition. I understand that accidents may happen but they 1) returned the dresses to me without alerting me of the issues 2) tried to sloppily fix one dress and created more damage in the process. I will not be returning. read more

Nashville Cleaners - Hole ripped inside seam of brand new dress. Then poorly repaired without alerting - Laundry Services Near Me - Nashville, Tennessee

This place is super convenient. I brought in about 7 items for dry cleaning. I love that there's a drive thru. Both times I went the staff were polite and worked quickly. I thought the prices were fair as well. All my clothing came out perfectly clean in a short amount of time. I definitely will be returned next time I need the dry cleaners! read more

Super nice and helpful. It's drive through so you don't even have to get out of the car. Price is very reasonable and they did a good job with everything I've brought, including a winter coat and a silk white shirt that had an old stain I didn't think would come out! read more

So, I picked up the dress that was missing and tried to address the other issues. They apologized for the missing dress. However, they were unable to remove the residue at the top of the dress, had pressed parts of the dress to death and attempted to reinforce a seam with hand stitching that, although appreciated, was unnecessary and mediocre at best. I have a tailor. If I needed you to do any alterations, I would have asked for them. When I told them about the damage and discoloration, they interrupted and tried to tell me they took pictures before attempting to clean the items and that the damage was already there. That's a straight up lie. The pink stains on the B&W dress came from my bright pink chiffon gown. They hadn't touched each other until they placed them next to each other after cleaning. Sloppy, sloppy work and I will not be going back. read more

Always on time and the best cleaners I've been to since I moved to Nashville. Great customer service. zero complaints.

I have been going to this location for a while and have tolerated their service until now. Anytime there is a stain on my clothes, it comes back uncleaned, and it is only after I ask them several times that they come back five minutes later with the stain removed. It makes me wonder why they couldn't be efficient and remove the stain the first time around. In addition, there are always black or blue residues on my clothes, which they try to claim were there to begin with and which can't be removed. Again, the residues are gone once I coax them into at least trying. I recently asked for alterations and the clothing item came back looking and fitting exactly the way it had when I had turned it in. After they argued with me, talked down to me, and laughed in the most condescending way, I left, and I am not going back. I would rather park, walk from my car and into a dry cleaning shop, and hand my clothes over to someone who is competent and understands costumer service than deal with this place again. A drive-thru does not make up for a lack of basic customer service and quality. read more