Completely ruined a $700 blazer that I brought in and blamed it on my tailor (one of the best in the country). Luckily, I sent him the jacket and he sent me a replacement but he told me to never use these guys again. I took that advice and haven't been back. read more

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I have been using this cleaners for almost 30 years. Great service and staff. They also have a seamstress on site for clothes repairs. Same day service for early drop off. Best cleaners in town! read more

In the 90,s I worked for Nicholson on 4 th ave north . I loved it my customers were the best . Hope it's still the same service. Maryann

First time getting something dry cleaned in years and they did a fantastic job! I had a full dark drink spilled over a light green satin dress. They got the stain out completely!! I was sososo happy with the results. The only downside is the crazyyyy price. Maybe I am out of the loop for how much dry cleaning costs but $21.20 for a dress seems a little bit much. Honestly worth it to get the stain out because the dress is discontinued but still...1 star off for price read more

I took a 160 dollar jacket to be dry cleaned because the first time I wore it, I got a tiny food stain on the lapel and the sleeve. I tried to remove them with oxyclean before I realized it was dry clean only. and I made slight whitish spots around the stains and I wondered if they could do anything. The front desk lady seemed confident they could fix it. When I picked the jacket up, I didn't look at it until several days later And it had splotches all over it. Totally ruined. I took it back and asked what happened. The front desk lady said she'd have to ask the owner (manager?) and I could come back Wednesday to see whether they would cover the cost of the jacket or whether they would write a letter for me to take to Free People to show that the traditional dry cleaning solution ruined the jacket and therefore the retailer was responsible for mislabeling the tag. So I go back to see what the dry cleaner said, and they said they didn't dry clean the jacket. They said they saw the spots and said they wouldn't touch it. But I said, but you did. And you put it in the cellophane bag and you charged me for dry cleaning. They said, we didn't mean to charge you bc we didn't dry clean it. I said, I brought this in with two tiny spots on it and now it's covered with lots of discolorations and spots and weird stains and you did that. And if you didn't, why would you let me pick it up, charge me for dry cleaning and let me leave with it If you truly looked at it and said you weren't going to touch it. Well, they did give me the 8.99 back that they charged me for dry cleaning it. But they lied and said they didn't dry clean it and ruin my jacket. Also at the time I originally took the jacket in to be dry cleaned, I took a black velvet jacket in to have a seam that had come loose repaired. NOT Dry cleaned. Just stitched up. So when I pick up the jackets and a blouse, they had NOT stitched the black velvet jacket, but they had dry cleaned it and charged me. (But who knows? Maybe they didn't dry clean that either?!,!) I did take that back too and they did make the repair and did not charge me for that at least. I will never take anything there again. Awful. read more

I work at Vanderbilt University and we use Nicholson Cleaners on Elliston Place when we need something cleaned or washed. We sometimes bring in garbage bags filled with wet cloths and they are always fast with getting them back to us. We have never had anything damaged or lost. I would recommend them to anyone. read more

Nope. I took 4 pieces here. Three dresses and a silk top. Before leaving the clothes with them I asked if they want me to show them where the stains are so they can mark and they said yes so I showed on each piece. I go to pick up and the stains are obviously still there on the pieces. With one I noticed before leaving and they said they tried but couldn't get it out...I went home and put stain remover on and it came out with one swipe of water. Definitely shouldn't have taken my clothes in there. Found water stains still on my dresses. Won't go back. Seems like all they do was steam the pieces--not clean. read more

Rude employees. Extreme Covid rules, I stepped off the mat and was yelled at. Ridiculous prices. Each piece of clothing has small but manageable stains on them.. makeup, dirt, etc. When I picked everything up, each piece was still stained. Not even the makeup removed. It's like I paid $150 for my clothes to be pressed. Don't waste your time. read more

Hands down The nicest people in Nashville. These cleaners are so welcoming and so nice I will continue to use them. They give me five star service every time I come in. Not to mention, there is a same-day service as well. I will continue to use these cleaners whenever I'm in Nashville read more

Everything I expect out of a dry cleaners - not exceptional, but reliable and they get the job done.

This was my first time going. Overall a good cleaning and good location but way overpriced. I had 1 jacket dry cleaned -- $17.75. if you don't mind overspending I would recommend it read more

I am new to town and instead of using the valet dry cleaning and paying $4 a shirt with my complex I figure this would be a cheaper options. I dropped off five shirts. They were done very quickly but when I went to go pick them up they charged me $40!!!!!!!!! Yes. $40 for five shirts. Anywhere else I have gone they try to tell me they are "blouses" and they need to be hand cleaned. But then they realize they fit on their machines. You think they would call me to let me know the price of the shirts. My heart sink when she told me $40. That's just INSANE! You think if you support local they wouldn't be so damn pricey. They new I was new to their business and failed to inform me of the pricing. It's just not a nice thing to do to someone new to their business. Definitely wont be coming here again. I dry clean my work shirts every week. They lost someone who would of went to them every week. So sorry! Seriously disappointed and I feel swindled. I should of read the other reviews before coming here. I don't think they did a bad job and they were done quickly. Just make sure you ask them what the price is ahead of time. $7.50 a shirt. Smh. read more

Horrible experience. When I came to drop off address for an alteration I had to wait forever. The customer had any left, and I still had to wait forever. It is really hot in here. It was going to take a whole week just to do a hem. The day it was supposed to be ready they called me and said it wouldn't be ready till the next day. The next day they called me and said it wouldn't be ready until next week. I finally came back to pick it up and now they can't find it. I have been here for over 10 minutes waiting for them to find it. They actually did me a favor. I moved here from Miami. It cost $15 to hem a dress that was lined. They were going to charge me $25 to hem a dress that is unlined. I have been dictating this review and still am waiting for them to find my dress. I will never come here again. Beware. read more

Unfortunately, Nicholson was a complete and utter disappointment. A few weeks ago I brought a short pea coat to be cleaned and pressed. When they give me the ticket it didn't include a price, which I thought was a little sketchy but at the time was in too much of a rush to give it much thought. When I went back later in the week, the bill came out to 25 dollars! I've had this coat cleaned in NYC for 8-12 dollars (with 25 dollars usually the price of long, fully lined wool coats) so I genuinely thought there must be a mistake. When I asked why the exorbitant price, the clerk told me that they were the only cleaners around (not true, by the way, there is another one a half mile away) and so could take advantage of it. While I usually applaud small businesses succeeding by meeting a little met demand, this extreme "take advantage of the customer" mentality makes Nicholson's a skip. read more

Did a great job with altering a few of my dresses exactly how I wanted them & now they fit like a glove. Yes pricey, but I'll be going back anyway because a good tailor is hard to find. read more

TERRIBLE SERVICE, would give 0 stars if possible, the time originally stated for service was incorrect delayed by 5 days with poor excuse. It was excuse after excuse, and then when my product was finished it was not cleaned or fixed at all. Do yourself a favor and avoid this terrible business. read more

I have had two occasions where my items were damaged (on one occasion) and lost (on the other). Neither time has anyone there even been apologetic. The first time their mistake was blamed on the dress maker (Trink Turk, I think not) and the second they claim I did not bring the liner in with the jacket AND since I didn't notice for several months they are not at fault. I did not think I had to check to make sure that someone did not take out the liner and then proceed to not mark it or bother to keep it with my other items. The jacket was my husband's fathers and the lining cannot be replaced!!!! Needless to say I will never, EVER return here and I recommend that you do the same. I brought my grandmother's wedding dress to Oakwood Cleaners and have nothing but awesome things to say about that experience. read more