Love Village Cleaners ! Super nice, very accommodating and dry cleaning done promptly and everything looks great!

I have been getting my dry cleaning done here for several months now and every single time, it's been amazing. The quality of the cleaning is always high and the staff are very professional. Not to mention that the cost is actually pretty decent compared to other shops. I highly recommend this business. read more

Love! It's family owned and I love to support local businesses. Highly recommend. The owner Brian and his staff was super friendly.

Great dry cleaners. Very quick turnaround. They aren't doing alterations right now so that's a bummer. Price is fair.

I never write reviews, good or bad, but every time I go into the village cleaners I leave with a smile on my face. The ma and women at the front desk are always so kind and every item I bring in is returned in perfect condition. They know how to take care of every type of fabric, old, and new. read more

I've been having my suits cleaned here for 10 years. They have always been reliable, respectful and attentive to detail.

I have used this cleaners for many, many years. They were my go cleaners when I lived in Nashville (twice). I still use them regularly when I come back to Nashville for work or to visit family. read more

They have ruined not 1 but 2 items of mine, one of which is for a wedding that I am the maid of honor for two days before the wedding. I figured after the first time it was just a one off so I went back and gave them another chance. When I went back the dress was all shriveled up and not even pressed. Jerry was extremely rude and hung up on me. They would not even let me take the dress home - what are they going to do with it throw it away? Jenny said "just buy a new dress". I do not have time to order and hem another dress in time as all the bridesmaids need to match. I made it extremely clear that I had to wear it for a wedding and even asked Jenny if she needed to check the material since it is a fancy dress because I was worried after they already ruined something of mine, and she stated "the owner Brian has been doing this for 30 years." Clearly not if he's ruined multiple items for one person. Now the dress is unavailable and I don't have a dress to wear in 2 days so they have ruined my weekend. They were not sympathetic of the situation at all. They didn't even call me to tell me they couldn't get the stain out or that it was ruined. I had to drive there over 4 times to find out that it was ruined after they "tried" to fix it. I stated I would not come back and Jenny stated "we have other great customers." I would give zero stars if I could. It's been impossible to get in touch with the owner Brian and he would not contact me. read more

I own a white slip cover couch that god muddy paw prints all over it. I'm so happy I found village cleaners! They got it out in no time and we're incredibly kind and understanding when I explained the special care instructions that the slip cover required read more

DO NOT GO HERE. Completely destroyed a $700 duvet -- felt like hard pebbles inside the duvet. Proceeded to charge me and hand it back to me as if nothing was wrong. Had assured me they could handle cleaning duvets. Completely evaded any responsibility, claimed it was a manufacturers problem. When I sent the damaged duvet back to the manufacturer (Scandia Home -- great costumer service!!) they reported back that the dry cleaners used products and a service that was not meant for high quality duvets. Ripped a button off of the linen duvet cover as well. Horrible customer service and overall do not know how to handle high quality products. Super bummed that they had no intention of helping me or righting the wrong. I understand that mistakes happen and we're all human but the lack of respect was resounding. Once again, go anywhere else in Nashville. read more

I've been going to Village Cleaners for years now. Customer service has always been good. I'll never go to another dry cleaning service as long as they're around. There's something special about this place. I don't know if it's how long it's been around (longer than my grandparents and I'm 29) but it gives me a feel of much more simpler times. In a crazy fast tech world we live in today, it's nice to walk in or just pass a place that seems like you've gone back in time. It's incredibly rare to experience and see in Nashville these days. It seems like Nashville has changed so much it's become unrecognizable over the past decade. I make sure to go as much as I can because I know one day it'll close and be bulldozed just like every other old place in Nashville and turned into something else. It's the little things that count and boy is this one for me. I'm just glad I've got to use them for as long as I have. It's been a blessing. read more

This is only my experience regarding one dress, but my experience was great overall. The dress got covered in grease at a pizza restaurant and I was dismayed that it was forever ruined. However, after dropping it off at Village Cleaners, they worked their magic and when I picked it up it looked brand new! I'm so grateful they saved one of my favorite dresses from those unsightly grease stains. read more

Village Cleaners always does a good job. I bring in an inordinate amount of dry cleaning and have had a few problems - such as a stain not coming out and having to be redone or a shirt being destroyed but these sort of things happen - Village has always apologized and compensated me without my even having to ask. I come back again and again for their quality work and professional attitude. Even though I have two cleaner options closer to me, I still use Village. One time I used an alternate and everything smelled funny when it was returned to me and I thought they were a bit pricey. The other time I considered straying I walked inside a cleaner and the lady who came out from behind the counter was eating with her hands, fingers in her mouth. I couldn't leave my clothes with her filthy mitts. No, it's Village for me. Village forever. read more

Great job, quick turnaround, and reasonable prices. What more could you ask for! The people working the desks are nice too. read more

Unfortunately, this is a place I will not be going back to. The ladies behind the counter have been very nice the half of dozen times I have gotten my clothes done there. They do not know how to dry clean clothes though, I have gotten my clothes back in the same state I dropped them off in, stains I specfically pointed out were still there, the shirts were pressed like a toddler had the iron, no collar stays, and for all of the southern hospitality they don't even hand you your clothes as you are leaving. Every single dry cleaner I have used in 5 different cities hand you your clothes, so you don't walk out without them. I'm sure there are cleaners in Nashville that can actually provide a decent service, but these folks will not be getting anymore of my money. Sucks, because they were so convenient for me, but I will go out of my way to get decent service. read more

They are excellent. They recognize me when I get in and get my stuff for either even reach the register. They do the best job of cleaning out spots I've ever seen. #1 read more

Hands down the best and friendliness dry cleaners in town. They are always so accommodating - Jerry & I are in love! They even like my dog! read more

Super friendly, cheap, and do a good job. I once left some dress shirts here for a few months out of forgetfulness and they were still able to find them right away with no extra charge! Really appreciate that! read more

Ruined a very expensive shirt I was taking to get dry cleaned for the very first time. They also hid it in the middle of the other garments I was getting cleaned probably so that I wouldn't see it. I will definitely not be returning despite its convenience to me. read more

Jerry and his crew are absolutely delightful. First, the service is super quick and they do an excellent job. But more importantly, the staff is friendly and they always remember my name. I've been coming here for years and will continue to do so. read more

Jerry IS THE MAN. Village offers sweet student discounts and gets the job done really quickly. They also stored my bedding for me over the summer multiple times, which was great. Love this place. read more

Will not go back ever again. They close too early if you work full time and are too expensive. Worst of all I was hung up on during my call. There's another cleaners up on 21st you should go to instead! read more

I've been using them for all of my drycleaning needs since '03. They are fast and my clothes are always in great shape when I get them back. They are a bit out of my way now that I don't work in the Village and I tried another cleaners near my home. The other cleaners were CRAZY expensive. I've found it is better to drive out of my way to go to Village. Also, they all know my name and are very friendly at Village Cleaners. read more

I had a Vanderbilt logo patch sewed onto a jacket in order to save some money. $10.00 Old Navy jacket + $3.00 patch + $10.00 sewing fee = great looking Vandy jacket for 1/3 price of apparel at Barnes & Noble. Couldn't be happier. The work looks great and at a reasonable price. read more

Village Cleaners is wonderful. The staff is awesome! Everyone knows my name & when they see my car pull up they actually go to the back & have my clothes ready to go by the time I get inside. I trust all my clothes & upholstery slip covers to them. I changed my work location from downtown to Donelson where I live & still make the trip to Hillsboro Village every time for my dry cleaning. I would not even consider going elsewhere. read more

This is the worst cleaner that I have ever been to. I had brought a suit and shirt in to get pressed for a wedding. The clothes had already been pressed a few weeks prior by another cleaner, but I wanted them to look sharp for the wedding. Village Cleaners made everything look much much worse than before I brought them in!! I don't think they actually looked at the clothes before they returned them back to me 'cause they had ironed in at least a half-dozen wrinkled in the front of the shirt. I had to spend 20 minutes re-ironing the shirt. The suit was also in the same condition! I will never return to VC - they are terrible at their job. read more

This place is fantastic and I would trust them with any of my fine/not-so-fine clothing and linens. They always remember me and have my pick-up ready before I reach the door. read more

WARNING: Do not take ANY garment with any sort of value - whether it's sentimental or monetary - to be cleaned here b/c more than likely it will be destroyed in the carelessness of whoever handles their machines in the back. I have lost two vintage dresses to these cleaners - both were very unique pieces that cost me a nice penny. I had specific conversations with the man and woman up front about whether or not to even clean the garments and was assured they would be okay. When the first garment came back destroyed, I gave these guys the benefit of the doubt - considered it my fault - and made a mental note to never send a garment with sizable buttons. Now, I have just discovered that another dress has been ripped to shreds in the front of the dress - how on earth this happened at the cleaner I have no idea - but it's beyond repair due to the designs not the fabric. What I do not appreciate even more than the damage to my garments is the fact that BOTH times the damage was STRATEGICALLY HIDDEN from plain view - the garments were placed in the middle of the stack I was picking up and large tickets were placed over the top of the hanger to hide the spots so that, in your hurry and quick glances at pick-up, you wouldn't notice the damage until you got home and removed the plastic to place them in your closet. This tells me the cleaners knew full well their machines had damaged the garment but have so little respect for their customers that they wouldn't even own up to the mistake. Above all, this passive aggressive behavior is INEXCUSABLE and they've lost a regular customer in myself - I'll drive across town to go to a cleaners who at the very least is honest. read more

They ruined 5 shirts and 2 pants. They had some kind of chemical stains and refused to take responsibility. Stay away

I love this place. I live right around the area and they have always done a great job. They are affordable, they get the job done quickly, and they even replaced a few missing buttons on my suit without me even asking. Don't be afraid of the bad reviews in 2010 and 2011. read more

Received everything on time and as promised. All in good condition as it was when I dropped it off. They followed my instructions and wrapped sweaters separately. Would use again. read more

I was looking for a new cleaner, so I decided to try Village Idiots. Two of six shirts came back to me with new stains on them. They were able to remove the stains from one shirt, but not the other. They refused to take responsibility for it, and would not pay for the shirt or even refund the cleaning fees. They claimed the shirt was manufactured improperly! Ummmm...what? Apparently, defective shirts will develop grease stains all by themselves!! Maybe I should find a good tailor that can replace a collar gasket... In a sad attempt to prove their professionalism, they started in with the "We clean over 800 shirts per day blah blah blah..." nonsense. What that really tells me is that they are too busy to care about individual customers OR their clothing. For being that busy, you would think they could easily afford to pay for their mistakes. Fail. read more

Incredibly rude service and property came back damaged. Would recommend literally any other cleaner in Nashville.

One of the worst cleaners i've ever been to- ruined one of my most expensive silk tops by letting another item's color bleed through on it. had to take multiple other items to another cleaner because it looked like they just pressed it- did not clean at all. read more

I thought a new silk cream blouse was ruined due to awful spots from something that leaked in my luggage. I doubted dry cleaning could get the spots out and save the blouse, but that is exactly what happened at Village Cleaners. I am so pleased that my blouse was saved. Plus this is a very friendly dry cleaner who is very customer service oriented. Consistent good experience since I started going there about 6 months ago. read more

I've been a customer here for 15 years. Helen, Jenny, and the crew are always super-friendly and know me by name. Yes, they have lost one shirt in my 15 years, but I think that is within the margin of error, and they paid me for it. There was also one time they charged us the wrong amount, but I went back in and they found the problem and fixed it with no issues. Great folks. read more

Make sure you get a quote before you get anything cleaned. I got a couch cover cleaned the first time around and it was 10 dollars which was great. I took in 4 pillow covers a quarter the size of the original couch cover one and they still charged me 10 dollars each. The manager didn't really have any justification. She said, "that's just the price." read more

i was really disappointed in this place. i was hoping for them to be good seeing i live in the village, but wow....what an unprofessional cleaner. i agree with Tim M. they must not even look at their own work. i brought in 2 pairs of pants and 2 shirts. both pants had VERY visible marks from having them creased down the front for the past few months. when village cleaner pressed the pants, they somehow creased an inch away from the inseam!!! AND they didnt even get rid of the crease in front!!! so i went to work with each pant leg creased 4 times!!!! front, back, and off the inseam in front and back. not to mention $20 charge. if this were a professional cleaner, this would never have happened. stay away from this place and take your clothes to a place that actually cares about what they give back, not just what they get!!! find another place to dry clean and save your money. read more

This is the best cleaners in Nashville. Clothes are cleaned well and quickly - that's the point, right?!? - and their prices are good. The real reason to choose this place, though, is that the staff is super friendly and knowledgeable. It's actually a joy to drop-off and pick up your clothes. A+. read more

Dress with a small stain came back from dry cleaning with new stains all over it (and original stain). Will not be going back. Don't risk ruining your nice clothing. read more