Love shopping at Draper James at their 12 South or airport locations. I have bought 2 beautiful…read moredresses recently. The quality is great. I love being able to wear my dresses year to year instead of fast fashion. It is an upscale boutique so expect dresses to be expensive.

Such a cute store! Love the customer service here as they helped me find my size and even pulled…read moreout a few other cute items to try on. Pretty busy on a Saturday and can be challenging to find parking but once you're in, it's a pleasant experience. Wish my group was willing to stay longer because I definitely could have done more shopping here.

Love this store....cute cute cute!!! Helpful staff and decent affordable prices. Will check it…read moreout on every trip to nashville.

Cute clothes for work and everyday. Staff are friendly and they offer a college student discount.read more

I consigned a luxury item here under what I believed was a clear agreement, supported by a written…read moremessage confirming the commission. I was told the item hadn't sold, but months later discovered it had. I received a check, which was later canceled, and was offered a new one based on a different commission than I expected. Looking back, the issue stemmed from the fact that I signed a contract that didn't reflect what I thought had been agreed upon. That was my mistake, and I take responsibility for not ensuring the written agreement matched the earlier communication. I learned an important lesson about getting everything in writing and double-checking all terms before signing. That said, I still experienced poor communication, delayed responses, and confusion around the status of the sale and payment. These issues made the situation much more stressful than it needed to be. I also heard from others who shared similar frustrations, though I can only speak directly to my own experience. My intent isn't to harm the business, but to share what happened so others can be better informed. If you choose to consign here, I strongly recommend asking very specific questions, reading the contract carefully, and getting all terms clearly documented before moving forward.

This store has closed and filed for bankruptcy. We have some items that they still have and are…read moreghosting us. We have been told to contact Beth, but Jordan was our main contact. Jordan, btw, is supposedly opening up a new consignment store. Beware!

My husband loves suits. He enjoys the details and etiquette of lengths and fit. He's a total suit…read morenerd. So when it came time for him to buy his very own tuxedo for our wedding, he was psyched... honestly more excited than I was about dress shopping. Basically, buying a tuxedo comes down to two options (like any suit really): off the rack or custom made. There are two reasons why you would choose to have a suit custom made. One is that you have a funky figure or size and off the rack clothes don't fit you. The other is that you are incredibly picky. Guess which camp my husband fits in? Right, the second. He looked at Levy's, which had a large off the rack selection and he decided that the choices were not ACTUAL tuxedos but really suits pretending to be tuxedos. They had pseudo-custom but it didn't allow him to truly follow the tuxedo rule book. In steps J. Michaels. J Michaels might be the worst thing to ever happen to our checking account. My husband has found an oasis where he can make every single decision about the clothes he buys. His tuxedo is his favorite outfit. He got to choose everything and I mean everything: shape of the color, fabric of collar, fabric and grain of jacket, lining, length, width, how many pleats did you want, Sir? He had a wonderful experience. He brought along his brother to help and the next weekend they went back so his brother could order one too. They both looked amazing on our wedding day and I credit that to the good fits they got at J. Michaels. In addition to catering to the funky sized and super picky, they do sell off the rack clothes. It's a full service establishment, they will even help you learn to tie your bow tie. If suits are your thing and you enjoy being picky, this is your kind of place and I would strongly suggest you make an afternoon of it.

Excellent customer service with a wide variety of options. I purchased two ties and they are top…read moretier.

Today was the final straw. Though the dank smell of old cigarette smoke should have been a turn…read moreoff, I was in need of a dress, so I decided to shop anyway. No greeting from the proprietors, though I greeted them. They did agree to go through some items I brought with me, even though the process is usually to make an appointment. Sighing, they deigned to take a look at my clothes. I thanked them for reviewing my items without an appointment. Sorry to interrupt your convo, there was literally only one other person in the store, so I figured you'd have time. The signage around the store is pretty clear, so the dress I chose to try on I knew I would not get store credit for. When I dared to ask if I can try the dress on, they both quickly and sullenly let me know that that dress could not be bought on store credit. Cool, I can read. I merely wanted to try it on, and wasn't going to demand they let me use store credit. I have wracked my brain to every instance I have been in this store, to try to figure out why these two treat me like the garbage on their shoes. These two women had been super icy to me in the past - yes, I have been a customer there more than once - but today was the worst. Not only were they so icy today, it was almost hostile, the difference between the way they treated me, and the way they nicely interacted with both the woman who was checking out when I got there, and the woman who was shopping when I was checking out was glaring. You can keep your rip off level store credit - I will not be returning to your shop. You are not the only plus sized resale game in town. Surely, some others will be at least professional and kind. I do NOT recommend this store to anyone, the mean girls running it do not deserve your business. Fellow plus sized ladies, do yourselves a favor and look elswhere. I can only hope that karma comes around for them sooner than later

I had been looking forward to the grand opening of The Plus Closet since October, when I first…read moreheard that plus-size influencer Shannon Clemmons was collaborating with a seasoned business-owner to transform a vintage store into a PLUS-SIZE secondhand store. This place does not disappoint! There was a great selection of lots of different types of clothing, from formal dresses to workout sets to outerwear. There were brands I knew, like Eloquii, Ava & Viv, and Torrid, plus some I didn't know yet. My greatest surprise and delight happened in the fitting rooms, which are both equipped with fans!! This is clearly a space imagined by fat people for fat people (if you know, you know). I can't wait to see how the collection of clothing evolves once they start buying from the community next week. Even though the location is a little bit out of the way for me, this will definitely be a regular stop because it fills a niche that literally didn't exist in Nashville. I love that I'll be able to try clothes on in person instead of relying totally on online shopping and the sad in-store plus options offered at many big box retailers.

I had such a bad experience at Moda Boutique, and honestly it was entirely because of one employee…read more-- the girl with the brown ponytail. From the moment I walked in, her attitude was off. She came across super rude, dismissive, and just straight up disrespectful. Instead of being helpful, she acted annoyed that customers were even there. The whole time, she gave off a strong "mean girl" vibe -- like she was judging everything and everyone. Any question I asked felt like it was inconveniencing her, and her tone was cold and unfriendly. It made the entire shopping experience uncomfortable and awkward. I've never felt so unwelcome in a store before. It's really disappointing because one person's attitude completely ruined what could have been a nice visit. If that's the kind of customer service they allow, I definitely won't be coming back.

Great hip , trendy clothes in a really swanky bustling area in 12 South. Definitely check it out…read morethere is an array of clothes & really cool accessories ( jewelry, wallets, purses, etc.). Some items are a little higher end & pricey but worth it because the merchandise is unique. Service is always good too!

Never been here before and definitely never coming back! I received a few gifts from here for…read moreChristmas gift from my work. Today I came to just exchange a sweater that didn't fit and was planning to shop (I.e. SPEND MORE MONEY than what the sweater cost) and the girl working said "we have a 14 day policy so sorry." Are you kidding me?! 14 days from a Christmas gift that you wouldn't allow me to spend the $85 the sweater was worth plus more to have a great experience and become a loyal customer? I shop at certain boutiques because of the customer service, then the quality of merchandise. This place seems to have cute but expensive clothes, definitely never going to have me as a customer here. Horrible policy's and "customer service!"

Yesterday, I went back in here. I found that the sales girl couldn't be bothered to tear away from…read morethe convo she was having with her sorority sister to greet me. Much less help the woman in the fitting room trying on tops. Another woman's children were running a muck all over the store and hiding in the racks. I had no idea this place was a part time day care as well. Where I knocked stars off is the sale room still contained the same crap from 2 weeks ago and the sale denim rack's didn't go down any further. I noticed they got in new inventory but nothing I loved. Disappointing the second time around. I doubt I'll be back for a third.