Evelyn was at my house well within an hour of my initial call to Lice is Simple. When I got that…read moreemail from School, I knew I wouldn't rest unless we were checked that night. Evelyn was great with my kids and luckily we got the all clear. Would absolutely use their services again.

Be aware!!!!!!…read more If I could give zero stars, I would. Our family was patients of Children's Clinic East and Heritage Medical Associates for more than a decade. During that time, we maintained insurance coverage, attended appointments, followed recommendations, paid our balances, and never experienced any significant issues with the practice. We trusted this organization with our children's healthcare and expected that trust to be reciprocated when we needed support the most. Unfortunately, that was not our experience. When our daughter began experiencing developmental delays and autism-related concerns, we found ourselves navigating a system that increasingly lacked the communication, transparency, and support that families facing complex developmental needs require. As parents, we repeatedly sought answers, clarification, referrals, documentation, and guidance. Rather than receiving clear communication, we frequently found ourselves following up on unresolved concerns and attempting to obtain explanations that never fully materialized. One particularly troubling incident involved a call regarding our daughter's care. I remained on hold for approximately 30 minutes, while my husband, calling separately during the same timeframe, received assistance almost immediately. When we later requested an explanation, none was provided. We were simply informed that the matter had been handled internally. Another concern involved statements suggesting that delays in paperwork may have contributed to delays in our daughter's developmental evaluation process. When we respectfully questioned those statements and sought clarification, communication became increasingly strained. Perhaps most confusing was later being informed that the practice believed our family had intended to leave the practice years earlier. This was inconsistent with our experience, as we continued attending appointments, receiving care, communicating with staff, and relying on the practice as our children's healthcare provider throughout that time. Ultimately, after more than ten years as patients and while actively advocating for our daughter's developmental needs, our family was dismissed from the practice. The issue is not that disagreements occurred. The issue is how concerns were managed once they were raised. In our experience, questions were not answered directly, concerns were not resolved through transparent communication, and attempts to seek clarification often resulted in further frustration rather than resolution. Families navigating developmental delays, autism evaluations, therapy services, and educational planning need a healthcare team that values communication, collaboration, and parental advocacy. Our experience left us with the impression that those qualities were lacking when they mattered most. After more than a decade of loyalty to this practice, the loss of that relationship during one of the most important periods of our daughter's development was deeply disappointing. This review reflects our personal experience and documented interactions with Children's Clinic East and Heritage Medical Associates. Parents considering this practice, particularly those with children who have developmental or special-needs concerns, should carefully evaluate whether the level of communication and support they expect aligns with the experience our family received.

Wonderful clinic with amazing staff! Dr. Lavin is truly a gift, she invests in your child and…read morefamily. We feel very taken care of here!

Dr. Wyckoff took care of our daughter knowing that we were moving out of town 3 months after she…read morewas born. He is kind, patient, caring and incredibly knowledgeable. He goes above and beyond to take the time to answer any questions and explain his medicine behind what is going on. His nurse is always welcoming, smiling and wonderful with our daughter. We wish we could have taken them with us on our move out of state. Cannot recommend enough!!

Best Hands down. My children have been going here for 13 years. I would recommend this office to…read moreanyone. The staff and doctors are wonderful and always have time to hear what the patient has to say even if they are 4 and I love that, my kids feel so comfortable coming here and look forward to it when they have too. Pediatric Associates Of Davidson County please keep up the wonderful work, you guys provide for our families...

We have been in the care of Dr. Long since 2005 for our daughter and son. Along the way we learned…read moreabout some special needs and conditions, which he has helped us navigate through and his support of our role as parents has been irreplaceable. His nurse and Elkie are the constant that reassures us, while others have worked to improve their communication and empathy. Vanderbilt is good at research, but patient care should be prioritized over academic objectives. Dr. Long has been able to point us to excellent specialists and resources!

My wife and I both count Dr. Brady as the favorite doctor we have been involved with over our…read morecollective 100 years. A leader and collaborator in our child's care, she has clearly put a great deal of thought into how she approaches the complex and nuanced job she has. People are hard to guide to good outcomes. She does it so well. With the reputation that OHPA has in the real (rather than virtual) world, note the issues those that written about their single star reviews cite. A couple are about OHPA as a business providing service, but the others are about care. I'm a booster because good outcomes for our children are so important. medicine works because it measures and tests. Because it obsesses over data. It ain't esthetics or what feels right. I love them because they take best practices seriously. That means I can have them do the hard work of surveying the complex, multi-disciplinary world of medical knowledge and trust what they say it means. Please, it's your kid, understand how much better that is than Google and YouTube.

Dr. Neil Kirshner has been my son's pediatrician since birth. He is a kind, compassionate and…read morethorough physician. He doesn't rush through your appointments and takes time to address every concern you may have. I would follow this pediatrician to another practice if he ever choose to leave Children's Clinic East!

Today we saw Dr Shepard and he was such a nice man. He took his time and talked to us thoroughly…read more He genuinely seemed to care about my daughters wellbeing. We have been here before to see Dr Hitch and she was great as well. I'm so glad we found this office!

The team at Sherman Aesthetic Center is highly skilled and a lot of fun to spend time with. If you…read moreare looking for any type of skin care or aesthetic advice, I would highly recommend giving them a call.

Very kind and caring. I love Dana. She takes the time to explain everything that she is doing and…read morefollow-up care.

10/10 recommend the pediatrition is wonderful she along with the nursing staff are so great with my…read morechildren and always give wonderful services. The ladies at the front desk are also so wonderful they are very kind and always work with us if we need any kind of accommodations. This is the best place my children have ever been to for care and I wouldn't trust anyone else.

100% trash if you love/care for your child, don't bring…read morethem here. Rude staff, unhelpful and overall a nightmare waste of time.

She was so friendly, patient and took her time to answer all my questions. I couldnt recommend her…read moremore.

I called the office today to schedule a check for my daughter. I found Dr. Susannah Longmuir after…read morea long search of pediatric ophthalmologists. Come to find out there are very few in Nashville. The person that answered the phone was awful, I don't see how this doctor is going to grow her practice having someone that answers the phone and that tried so hard for us to Not come see the doctor. Her words were "this is the way we run this office" "I don't know if your daughters will need treatment or not but we will not be able to help" can you believe it?? So I am back to searching again, hopefully I will find a welcoming office with an amazing doctor. Too bad I will never know if Dr. Longmuir is good or not.