Solace came to look at a problem: a vent was in the wrong place. They quoted a fair price, came…read moreback when they said they would and did an excellent job. Highly recommend!

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

After trying other hvac installers and cleaners, we have settled on sticking with a company we can…read moretrust. They provide thorough explanation and excellent detailed service. Highly recommended.

On time, efficient, knowledgable, everything you want in HVAC service and repair! I would…read moredefinitely call them again!

Of course our air conditioner decided it didn't want to do its job when the heat index is over…read more110°! So what's a girl to do? She starts looking for companies online that have good reviews. Bingo! Found it! The name of his company says it all! Honest? Yes. Explained things to me in a way I could understand since I have no knowledge about HVAC units. Told me options and explained his thought process behind it. My HVAC needed Freon. And it got what it needed. And now it is no longer in the 90° range inside the house. Another big perk is that he is a local from Mount Juliet. I really do like to support local businesses and this is one that I would use again if I needed. 17/10 recommend!

We were having an issue with the AC in our house where the unit would try to power on, then turn…read moreoff immediately. Dave was one of the first people to respond to my request, and came out to investigate what the issue was. I appreciated that Dave talked me through what he was doing and how the AC unit & thermostat worked so I understood some basics of why things were not functioning correctly. It turned out there was a larger issue with the unit, and Dave was able to procure the parts and fix the unit in a timely manner. He also helped us install new thermostats and everything is running smoothly now! Dave is efficient with the work and an excellent communicator. We highly recommend his HVAC services!

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.

Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

Mike had saved the day for me twelve years ago, and I remembered him as such a nice guy, so when my…read morea/c system stopped working on a Friday night, after a 96-degree day, I called his company. One of the technicians (also a nice guy) showed up at my door that night just before 10 p.m., and had the system working again by 10:30! My little dog and I were so very relieved, and I am most grateful for the effort and expertise.

I can't speak enough about this company and their team! Very honest, very customer service…read moreoriented, very reasonably priced etc. Bradley is always such a professional and goes over and beyond for his customers! Thank you Mike for hiring great people who represent you well!!

James is great. I had a contract with them last summer but couldn't get them to come and do the…read moremaintenance because people were without AC because their AC quit working. I never did get them to come. I left several messages during a two month period and never got an answer from them. James did a great job. Just couldn't get them to come and check my AC. I'm having the same problem this year with a different company. It does not pay to have a maintenance contract.

John Higgs is professional, quick & very fair pricing! He came quickly to fix our gas leak, reroute…read morea pipe & light our pilots!! So thankful for GPS!!!

Mike saw that one of my A/C units was out of Freon and convinced me to call the HVAC guy who worked…read moreon my system previously. By listening to Mike I saved $800 on new Freon- the other guy admitted he made a mistake! Mike is trustworthy and a good guy! Don't hesitate to get in touch with him!

Mike is super responsive; knowledgeable and honest. He will shoot you straight and pricing Is very…read morereasonable. He got our AC working in no time.

I would absolutely recommend this company. I just had an issue with my AC and I have an older unit…read more I didn't know if I was going to need a new unit. I had Triston come look at my unit and he told me I didn't need an entire new unit. I just needed one small thing fixed. He was honest about everything and the price was not too expensive either to fix. I am very satisfied with my results. Triston came and fixed everything within 30 minutes and explained everything thoroughly. I am highly satisfied with my experience.

This HVAC company is the best in the business! Honesty and integrity are the heart of this company…read more Roger has installed a new unit and provided maintenance for several years on my heating and cooling needs. His pricing is fair and I trust was he tells me.

Honest Air is exactly that, they NEVER try and sell you services you don't need and they are super…read morefriendly and care about their customers. Give them a call, you'll be glad you did!! Joanna

Absolutely top notch company. I will not call anyone else for hearing/air issues. I've had heating…read moreunit issues last winter and this year. Last year my heat went out the night before a holiday (MLK DAY). With several inches of snow on the ground and still falling they promptly responded the next day and had heat on literally within minutes. This year heat went out again. Promptly responded and got heat back on. However, it went out again an hour later. Long story short they had to make multiple return trips to make multiple repair/part replacements. Never charged more than the first service call fee and originally diagnosed issue. Knew and was able to make multiple repairs under warranty coverage that I didn't even know about shortly before warranty was to expire. So courtesy, patient and customer focused and persistent in getting it done right with an exemplary attitude throughout. Very reasonably priced each time I have called them for service. So impressed with these guys and this trustworthy company. Very highly recommend.