This company is a diamond in the rough. Amazing customer service from John, Sam the driver was great in getting us to the airport safely and on time. The cars smell great, no smoky smell like you get in those disgusting yellow cabs. I couldn't be more happier with this company and I will use them in the future. You cannot go wrong with these guys, and the prices are competitive. Thanks again, John & Sam. read more

This company is pretty awesome & I would give these guys 5 stars except for a slight mishap... I paid for mine & my fiances ride to the airport for our destination wedding. I also paid for my nephew's ride, who was leaving on a separate day. Nephews cab driver didn't read the itinerary, which the company emails to both drivers and passengers. The ride was prepaid but cab driver told my nephew ride was not paid for, everything was straightened out, but this was scary being that I was in The Dominican Republic and not able to help my nephew. Other than that this company has very professional & friendly drivers! They gave me an awesome rate! Their SUVs are super clean, fresh, and maintained. They arrive ON TIME and I would recommend anyone in LI use this company! Heath is a great driver and so is Steve, ask for them by name! read more

I just returned from Paris and had two weather related issues: an incoming snowstorm and, on return, fogged in airport. Nassau Cab worked with me when I moved my flight up and also kept in touch with me when my flight was diverted from NYC to Baltimore. After arriving back in NYC nearly 5 hours after the original arrival time, they had a driver there immediately. Cars were clean. Drivers polite. I had two kids with me and their comfort was my primary issue. They get great stars from my perspective. Thank you for your good service. read more

Such a great experience! We celebrated my brother's 30th birthday last week and we needed a 7 passenger vehicle to transport us to and from the festivities. Although we called last minute and they were very booked for the weekend, they went above and beyond to find us a driver - and they did! The driver arrived early for both pickups and was very professional! The price was very reasonable and we paid exactly what they quoted us too (no surprises). I am happy I trusted the yelp reviews and tried them. I have used many car service providers before, but this is my go-to spot for me and my family and friends. Thank you Nassau Cab! read more

I don't often take the time to write reviews but when service is outstanding I feel like I owe it to the business. This guy (Johnny) is the best. Don't waste your time on booking elsewhere. He'll take care of you. read more

Had a very good experence with them driving a relative to an airport with her husband and two very young kids (precious cargo!!)

Prompt,, polite, professional, clean and extremely dependable! What more can I ask for?

1st time uses their service was really impressed on how good they are. In my work I do a lot of traveling and I sit in a lot of differemt car and use alot of different car / limo services. I would say this was the best. Thank you nassau cab I will be calling you guys tommorow read more

Needed to order car service from JFK to Long Island, and being from Los Angeles, wasn't sure what to do. Two days before trip, got a well-priced quote online, including gratuity. Setting up the reservation was very easy - all online and confirmations sent via email. Easy payment via credit card, too. Driver, who was a nice and friendly Uzbek man, was waiting upon arrival, and ride went without a hitch. read more

Awesome Cab service! When I called in for a pickup, the driver was at my house within 10 minutes, just like they said they would be! The car was very clean and well kept! I would totally recommend this friendly cab service!! read more

Our experience was superb. The rates were competitive and in most cases better than the other taxi companies that I researched and compared them to. Getting rates and reserving a car was simple, thorough and professional. Their communication with me was above and beyond. I received personal calls from the driver and follow up emails confirming the reservation. They were on time, the driver was courteous, helpful, friendly, reliable and everything you could want in an airport transportation service. Car was spacious and spotless. I would definitely use them again and again. read more

This is an excellent car service. I had to travel from Molloy College to Astoria which is quite a distance. When I spoke to dispatch, he was nice and friendly and really went the extra mile to make sure that I could get the service that I wanted. The driver, Nick was fantastic. He provided excellent service, was prompt (texted me when he arrived) and took me exactly where I wanted to go. He was very detail oriented- making sure that I was comfortable with the temperature and the music. I was able to pay by credit card and they emailed me the receipt. I wish I could find more services like Nassau Cab closer to home! read more

My husband and I are car-free, so when we vacation on the North Fork, we book a car service. The service I had used the last two times has had some issues recently, so I started looking through Yelp to find a new one. Nassau Cab had the most consistently good reviews, and are located roughly midway between our home and our destination, so I booked a few weeks ahead. I was VERY pleased with the attentive, careful service from the moment I asked for a quote (I had a return email with a quote from Johnny C. within the hour) until the moment we were delivered back home from our restful vacation. I'd booked a sedan, but got a Chevy Suburban at the same quoted rate-- a very smooth ride, driven by **Manny**, who I cannot praise too highly. He is a wonderful driver, pleasant, punctual, polite-- everything to make the experience just terrific. He showed up 5-10 minutes early for both trips, texted us to let us know he was waiting, loaded the car and made us feel like royalty. I will use this company for any long trips in the future-- the rates are very reasonable and they are very dependable. Thanks for getting our vacation off to a great start, and for closing it out with such a great ride! read more

I'm not one for leaving reviews, but these guys deserve a 5 star rating in my book. From their prices to the service my family and I received everything was top notch. I'm definitely sending everyone I know over to Nassau, you get great service every time. read more

Reliable. Always best price. Nice drivers Clean cars and SUVs I have used them for work as well as to take my family to the cruise terminal and airport John is always accommodating read more

I started using Nassau Cab last year for business after becoming frustrated with my former car service. The owner John is extremely responsive and courteous, and every driver that I've had has also been great. Not only do they arrive early EVERY time, but the drivers are great drivers and the cars/SUVs/minivans are all super clean and smoke free. We started using John for all personal trips as well, and the service is completely reasonable. And although we moved two months ago, every time we are back in New York, we call John (like we did today going to the airport!). We also have referred John to all of our friends and they too have been super happy. If you are searching for a new car service, call Nassau Cab immediately. You definitely won't be disappointed. read more

This is my new favorite car service to get from home (Nassau County Long Island) to either JFK or LGA and back. I have used them three times (2 departures and 1 return) in the past two months. Why my favorite? a) Flat rate that includes tax and tip, so no surprises or gimmicks. What they quote you on the phone or text is what you actually get charged, unlike some other services I've used in the past. b) Competitive rate - turns out they are one of the more affordable rides in town. most other services give you their rate pre-tax and tip, which makes Nassau Cab the best deal on the island that I have found so far. c) Nice cars. Even though the drivers are independent contractors, all of them seem to have premium vehicles, that are roomy and clean. d) Reliability / Timeliness / Ease of contact. The drivers have all showed up either on time or early, and all have given a courtesy text or call when they are on their way. moreover you can book a reservation by simply sending a text and your relevant information. e) Customer service - Shout out to John and Sam and the driver whose name I cannot remember (white infiniti truck). John and Sam were extremely nice and a pleasure to talk to. They appear to be hard workers, who don't complain, with a happy positive demeanor (definitely people who have the right perspective on life). They actually made the ride in traffic a real pleasurable experience (even after I was delayed 2 hours on a return flight and just wanted to get home). Overall, Nice people, with nice cars, at a great rate. I will definitely use them again. read more

Very reliable company with nice cars and service. I give it 4 stars because I was going from Woodbury to JFK. I was told over the phone it was $80, which included tip. It was supposed to be $85, but he would give me a "discount." I handed the driver $90 and was given no change. Would have been a good experience if it weren't for the false advertising over the phone and up-pricing by the driver de facto. read more

WILL NEVER USE AGAIN. Made a reservation directly with John a month in advance. Also called to confirm our 4 am pick up a week ahead and day before. They NEVER showed up. I must have called and texted John 20 times. No response. I even emailed him several times. Just left us hanging. Never even bothered to call and apologize or explain. Terrible experience. Had to drive to the airport because it was a holiday and impossible to find a car for 5 people at 4 am at the last minute. It was a horribly stressful experience. read more

Whole experience so far was great. Customer service is great although, make sure you call and not email. The driver was great and on time. I would totally recommend Nassau Cab to anyone I know coming to New York. It's definitely living up to its yelp reviews. read more

I'm very pleased with Nassau Cabs service. Between my husband and I , we have used this company's car service 5 times since last year, and I will say this is a well managed car service team. They are professional, delivering reliable service. My last driver was Sam, what a pleasant drive home by him. A hard working man, professional and very sincere and easy to talk to.. I will definitely use Nassau Cab again next time. read more

I would recommend Nassau Cab Co.John was very polite and accommodating. Marlene the driver was courteous and on time. She picked my parents up in Floral Park and dropped them off right in front of the theater and was at the door after the show to take them home. Thanks for making their anniversary gift special. We will use them again in the future. read more

Just got back from a Disney vacation. We are a family of 5 and needed a car to get us from Central Nassau to JFK. The owner was a pleasure to book the trip with. very simple phone call and well organized. The driver showed up 10 min early, was very polite and helpful and got us where we needed to go on time as promised. I found out about Nassau Cab on YELP, the reviews were very helpful in making my decision. I would definitely use Nassau Cab again and will recommend them to anyone else who needs a ride. read more

Completely professional - the very best car service I have ever used - and I have used many- where the car smelled like smoke , there was a communication breakdown between the reservations and the driver and companies that would say they were " on their way " When you had s scheduled time for airport pick up- not this company ! I will be forever loyal- when you find something good - you don't let go! Highly recommend! read more

I recently used Nassau Cab for a roundtrip airport transfer to JFK. I was quoted a price of $78 each way including gratuity. My transfer to the airport went off without a hitch. However, I did not have a driver waiting for me at the airport when I returned a week later. I called Nassau cab to find out what was going on and was informed that the driver was running about 20 minutes late due to traffic. Needless to say, after 17 long hours of travel I was exhausted and not happy about this delay. Nassau Cab immediately stepped up to rectify the situation without me ever having to complain. They were extremely apologetic about the delay and informed me that my return transfer would be free of charge. I'm very happy with their service and would highly recommend them. read more

Called just before my flight left to be picked up after a snow storm. Prompt, courteous service. Will definitely recommend and use again.

Always have excellent service and rides! They do an awesome job!!! Highly recommend them to anyone who needs to travel!

Nassau Cab is simply the best! I have been using them for frequent work trips to and from LGA and JFK for the past year+ and couldn't be happier. Booking is a breeze with John and every driver I've had is courteous, professional, and punctual. Each car is immaculately maintained. Your comfort and convenience is their top priority. I always book in advance, but have been in a bind before where they have come through. Highly recommend this very reliable car service company. read more

Awesome service! I needed to set up transportation for some wedding guests, and I'm so glad I found Nassau cab. I called them to get a quote for two cars, one to pick up from Queens and one to pick up from Brooklyn. The prices were very reasonable, considering they had to pick up in NYC and drop off pretty far into long island. Both cars arrived on time, and they called/texted when they arrived or were nearby. The website needs a bit of work. I tried requesting a quote on it, but I'm not sure my request went through. Aside from that, everything is top notch. read more

Having made the decision not to take my life in my hands once again by using a car service on the North Shore that shall not be named, I started looking at the reviews for cab companies and came across Nassau Cab on Yelp. Arranging the transportation for myself and my son was easy and the cost to LaGuardia from Locust Valley was very reasonable. Our driver, Sam, texted me to introduce himself and arrived promptly at 9:30 am. The car was immaculate and very comfortable which was a pleasure, but the greatest gift was our driver, Sam. Sam is one of those rare individuals who truly takes pride in his work and feels his mission is to deliver service from the heart. The ride to the airport was smooth and it was obvious that Sam was a careful and experienced driver. Not once did I flinch or shudder or close my eyes. Sam was extremely interesting to converse with and gave me detailed instructions for tikka masala and the proper way to make basmati rice. I have never met a more multi-faceted individual whose every word was from the heart. I requested that Sam pick us up on our return, and he successfully led us through the craziness of a LaGuardia pick up with ease. I am so delighted to have found this cab service and especially, Sam! This will be my go-to company from now on! Thank you, Sam! read more

Easiest part of planning for our trip. Drivers were prompt, professional, and friendly. The cars were clean, late model and comfortable. Our driver even turned around when we realized my husband forget his cell phone which had all our trip plans in it. The return home was just as effortless. Our driver kept in contact by text and picked us up in less that 5 minutes. I would definitely recommend them. read more

Well, after I heard about the service from a friend of mine a wanted to give it a try. Unfortunately my first experience wasn't as I expected it to be. That will definitely my last one. the staffs lack of customer was the highlight. they were very rude. the concept is great but they should take a look to they hiring process. read more

Excellent Car Service!!! The Drivers are all very nice and always on time and the cars are always clean

They left me and my wife standing at JFK last night at 12:30 am. Only got their voice mail after calling them 5 times telling them that we were ready to be picked up. They never called me back andd did not respond to my email. I had to pay a driver that I found at the airport twice as much to get us home to Long Island at 1 o'clock in the morning. Needless to say, last time I will be using Nassau Cab. read more

I would be extremely wary of many of these positive reviews. Representatives for this company are unprofessional. I waited an hour in the cold for my reserved car to pick me up, and the driver (Eldon) never showed up. He never offered an apology and apparently told his dispatcher that he could not get a hold of me on the phone. (I have cell phone records to disprove this.) This is not an upscale company that waits for its clients in the lobby of the airport. This is all of the low class customer service of a taxi cab simply placed in a nicer car. Do NOT give this company any of your business. read more

Took Nassau Cab for the third time and yet again a wonderful experience! Coming home late with my kids is hard but Sam made everything very easy. He was there immediately once I was out of the airport with my bags. He helped my husband put the bags in the car and got us home quickly and safely! He helped unload the car as well. He is the nicest driver I have ever had. You are great hands if you use them and ask for Sam!! read more

John is professional and prompt on the phone, arranging our transit and answering all queries. Sam was clear, communicative and courteous w/o interfering with the travel plans of our group of 3. Very helpful. Highly recommended. I like that the tip is included w/ the rate quoted. Make your life easy. read more

Seemingly the only prompt, reliable and professional car service on Long Island! Have taken Nassau Cab for many trips to the airport and would highly recommend. Ask for SAM, their best driver! read more

Second time to Macarthur Airport with my family. Driver was early, professional and courteous, especially with small children. Vehicle was a super clean black Suburban with plenty of room for the family. The driver was extra safe and traveled the speed limit which put my wife at ease. The Driver actually brought my bags, kids car seats, stroller inside the terminal for us. You can't beat the price of this company. I will only use this company to take us to the airport. I do apologize for not remembering the drivers name, but I do blame the kids for that because they are quite vocal. read more

top notch service from dispatch to driver. i would trust nassau cab to pick-up my mom again and that's saying a lot.