I have used Natal for over15 years and have always received excellent service.They are honest reasonable and always do a great job . For years they kept my old AC going till they had to replace it and have maintained it ever since. This last service with Hunter was, as always, kind courteous, and efficient ,fixing the problem at short notice even at this very busy time of the year. Thank you so much , I highly recommend this company to everyone . read more

Dec 30th 2020 - Called Natal after Googling HVAC service companies in the local Deerfield beach area. I have a split A/C that was recently installed (5 mos ago) in a Guest Suite that is tenant occupied and the tenant was complaining of some odor coming through the AC. Called Natal and spoke with Ann or Anna and she said she can have a technician come out the same day or the next. I clearly asked her "So the technician can come and take a look at the issue and then determine what needs to be fixed and what the corresponding costs would be? And that there would be no charge for him coming and taking a look?" - She (Anna) responded, "Yes he will come and review and give a FREE Estimate" I was happy and booked the service. The technician comes and takes a look and tells me the only thing is a bolt wasn't tight enough on the outside of the AC unit causing a small leak of the refrigerant. He said it will be $60 for an lb of the refrigerant...is a say go ahead. Next, he gives me the bill and includes $95 for a SERVICE FEE and my total bill is $155. I told him NO that's not what the person on the phone said and then I call her and NOW all of a sudden she's like.."I NEVER said we do not have a service fee" I reminded her of our conversation the day before but it was getting too frustrating...so I paid the cost. There are plenty of companies that will come and give a FREE ESTIMATE and not charge you $$$ for just coming and inspecting....my main issue is that the communication was very poor and I felt duped . read more

Natal Air Conditioning - Natal - Heating & Air Conditioning/HVAC Near Me - Pompano Beach, Florida

Our 1700sqft house was built in the 1960's and had the original air ducts. Natal showed up with a substantial crew, removed all the old duct, installed all new, installed new air handler, new compressor, electrical, copper pipes, and had the system operational in 2 days! The installation is the highest quality and everyone was very professional. I highly recommend this company to anyone! read more

Natal Installed 2 new American Standard units in my house last year. I had them serviced in July by the same company. Discovered water damage throughout my upper floor, leaking into the ceiling. Lots of damage. Water remediation company discovered overflow switch was not connected, resulting in the AC overflowing into the attic and causing all the water damage. Natal refused to take responsibility for their negligence. read more

There are no filters that fit the unit my mom had installed in her house because the size is incorrect read more

Natal Air Conditioning - 16 by 20 but and squeezed inside. The insert is 19.5 wide! - Heating & Air Conditioning/HVAC Near Me - Pompano Beach, Florida

I have had the pleasure of using this company for over 25 years and everything they have done for me has been fantastic. From service to new installs it was all done with professionalism and efficiency. They have been very efficient and transparent with all my interactions. The service tech, David, was excellent with giving me the best options for anything needed. The whole staff from office to new installers has been a fantastic experience!! read more

Extremely Professional. Quick. Well Priced. Helpful and Knowledgable. Samantha was an amazing help! Thank you!!! read more

Efficient and honest! After getting several quotes from other local businesses, Natal was recommended to us by a friend, they quoted us a fraction of what the other places quoted, even to just come out, they came and fixed our A/C in about an hour and a half, they showed us the parts and were refreshingly honest and inexpensive compared to recent previous experiences with other vendors. I highly recommend Natal. read more

I had a direct mail coupon for a free service call. It seem like a good opportunity to trying them out. However, they seem to make up a price for the work that he performed so it wound up costing me $275 to have them replace a six-inch piece of wire that had burned out. They were prompt, but I think I would likely try another contractor first if not an emergency. read more

Had a defective thermostat when I arrived to my condo last week. Called up Natal and they had a repairman quickly identify the problem, change out the the thermostat (still under warrantee )test everything and all was good to go. I will continue to count on these guys and HIGHLY recommend them for all my a/c needs. Thanks Natal!!!! read more

The company installed a.c. and took payment quickly. City inspection failed, they delayed and not fix the problems. After made another appointment to fix the problem, I also confirmed with them yesterday, today no one shows up also the company doesn't inform me they don't come today to fix the problem. Very bad service and very upset! read more

Gary and the people at NATAL did a great job and under cut the competition . My air condition started to struggle on a Saturday and Natal installed a new handler and A/c unit. Nikki knew everything about the unit I needed for the square footage and corrected the Unit Lind...... put in In 2003. Now I feel confident that I can save money on my electrical bill . Thanks again mi. M K read more

These guys won't rip you off! They came out to the next day that I called for service and provided me with several options. Of course one was to replace the AC unit however they were not at all pushy about it and even stated if we do the repairs they will adopt the amount of the repair if we decide to buy a unit in the near future. Very friendly people as well they had my unit up and running for under $200 the same day read more

Purchased new central AC system (inside and outside unit). Good price, good installation, professional staff. read more

This was a very stressful experience working with natal they told me several times they would show up with their crane and I had to wait over a week and tell my tenants to just deal with it I'm trying to see if they would least reimburse my tenant for a couple hundred dollars for their inconvenience because now I have to give it to her out of my pocket and this is because of NATO's lack of business ethics I do not recommend them run the other direction. read more

Natal was recommended to me 11 years ago when my AC broke down. I was sure I had to buy a new unit, and as a new homeowner I was short on cash. But Natal did a $600 repair that lasted for years! I have since used them on two properties for new units,maintenance and repair. They never let me down. Their staff is great - Squbb, Dave, Shane, Dan, Tim (I think) and Margy who puts up with my hysterical phone calls whenever I have a problem. Use them with confidence. read more

We had our air conditioner and our duct work replaced by Natal. We are happy with the results. We heard about Natal through coworkers. It is a small company- the owner knows all of the employees. read more

Very frustrating experience. This company is not reliable, nor trustworthy. I am now searching for a different AC company to address cooling issues in my home (after Natal AC installed 3 new HVAC units!). Not recommended. read more

used natal for new a/c installation in 2013 and was assured that if i ever had problems they had service people available at any time. twice the a/c has stopped working on weekend or night, (first time was last year, 2016 and now again 2017) and i have never been able to reach them at off hours, or even get a next day response to my left messages. both times i had to find a different company for emergency service. VERY BAD CUSTOMER SERVICE and fraudulent claim about 24 hour service. read more

Not trustworthy at all. I called Natal for annual routine service in April because they had installed my unit last year. The guy came, did whatever service they do, said all was fine and charged me $190. Shortly after that I began to hear a rattle in the outdoor unit (compressor) so I called Natal. The guy came and before he was even at the unit he said, "You could need a new compressor. Rain and storms damage these things." I said, the unit is only a year old; how could it be gone already? (And the A/C was working fine in the house.) He spent 10-15 minutes taking stuff apart, then came to me and said, "Just like i thought, you need a new compressor, but it's under warranty." I was flabbergasted that I would need a new unit in only a year. Then he said, "You only have to pay $600 for the labor." I told him I wouldn't pay anything for a unit that was just a year old. I insisted I wasn't going to pay anything. He said, let me talk to my office and he went back to the unit while talking on his phone with them. Five minutes later he comes back to me and says, "It was only a loose wire. I fixed it. You don't need a new compressor."-- Sure sounds like a scam to me. Do not trust this company. read more