My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

I had an excellent experience at the Micro Center in Sunset Park in Brooklyn today. Emanuel V. was…read moreprompt, extremely knowledgeable and highly professional. He quickly pinpointed the issue with my LG laptop and fixed it on the spot. Exceptional service, Kudos to this employee, he saved my Teams interview because my camera now works properly. Thank you!!!

Built my new rig using AI and having it cross reference my MicroCenter. They did an amazing job…read morebuilding it, including the sub for my power supply. -AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(s), 16 Logical Processor(s) -MSI B650 MAG Tomahawk WiFi AMD AM5 ATX Motherboard G.Skill Trident Z5 Neo RGB Series 32GB (2 x 16GB) DDR5-6000 PC5-48000 CL30 -XFX AMD Radeon RX 7900 XT Triple Fan 20GB GDDR6 PCIe 4.0 Graphics Card -WD Black SN8100 2TB 3D TLC NAND Flash PCIe Gen 5 x4 NVMe M.2 Internal SSD

Servicing every computer I have ever owned. Brought my…read moredesktop from Tran. Good, kind and honest service!

I have bought desktop monitors from here. I was very satisfied. We also have bought other items…read moresuch as cables.

Great place to get miscellaneous electrical and electronic stuff for computers, internet and…read morenetwork equipment, and Radio Shack type of electronic stuff now that RS is gone. Lots of computer related equipment and accessories. Also security cameras and DVR security video recorders just like what was at Trump's place in Mar a Lago that recorded him moving boxes of documents around that he wasn't supposed to have. Only difference is you own the Digital Video Recorder and there isn't a duplicate one in the Secret Service that still has the video of you committing an obstruction of justice crime that you think you deleted. :-O The people working here are very knowledgable and have always been able to answer any questions my engineering mind has asked.

Best - High Quality Products- High Quality people and Repairs - You get what you pay for, but they…read moreare not outrageous. Only place I go now.

I needed an Ethernet cable and found Altex Computers & Electronics in my search. I bought exactly…read morewhat I needed and two more just in case. I didn't go to like Lowe's, Homedepot or Best Buy because of the lack of customer service I had received in the past and didn't want to get the run around. Walked in was helped immediately then shown to the Ethernet cables and done. The price was a heck of a lot cheaper than going to the big box stores. 7ft Ethernet cable, orange color, for less than 5 bucks. There were other colors to pick from too... I recommend this place to everyone needing computer parts and electronic items too.

Good computer stuff in Fort Worth area. Save yourself a drive to micro center and go to altexread more

The owner here is a life saver! He was able to fix my laptop quickly and is very genuine…read more I was trying to undo stubborn screws in the back of my laptop the entire weekend but they would not come off! So, I finally decided to bring it in and Hani fixed it in less than 10min! I would definitely recommend coming here for any computer issues or even if you're in the market to buy anything computer related as he has quite an inventory setup.

Trustworthy, fair pricing, exceptional service. Mr. Stefan has been helping fix and upgrade our…read morebusiness and personal computers for years. His integrity and professionalism are unmatched. He should charge a whole lot more for the parts and services he provides, but he wants to be able to help everyone so he keeps his prices very reasonable and affordable. What a heart! Having someone with his skillset and ethics on your team is PRICELESS!

Geek squad is totally inept -I paid tjrm for a projector installation and all they did was install…read moreit to the frame I had- didn't ensure it was working or configured correctly. I had to hire a real av installer to correct their installation

I bought a new laptop there in November. I asked to have everything transferred to my new laptop…read moreand have the old one wiped clean. I live over 60 miles away. I have been back 5 times attempting to get their inept Geek Squad to actually do their job. The last time there they said they would replace my new laptop with another new laptop. Now I am sitting at my computer after picking it up on my 5th trip there only to find out that absolutely EVERYTHING is gone. None of my documents or pictures were transferred to my new computer as requested. I have lost EVERYTHING. I absolutely would NOT recommend taking ANYTHING to the Geek Squad at the Rockwall location. The level of ineptness is shocking. All I wanted was for all documents/pictures to be transferred and to have both an Owner and User passwords set up. Obviously this request was beyond their level of competence.

Whoa! All adulting should be so easy to do. Took my MacBook Pro in to sell and was there for maybe…read morefive minutes. Syed was super kind and gave me a Real Good Price, too. I'll be happy when I have the opportunity to take business there again. Thank you, Syed! :)

I drove up from Arlington because they had a FB ad for Gen 2 AirPods. I checked and the serial…read morenumbers didn't match the packaging. They were trying to sell Gen 1 AirPods in Gen 2 packaging. I told him these were Gen 1 and not Gen 2. The owner tried to convince me that these were Gen 2 and that they made a wired and wireless version (dude, I have access to the internet on my phone in my hand, they did no such thing). Anyhow, they didn't get my money. BE SURE YOU CHECK WHAT YOU'RE GETTING AND DO YOUR RESEARCH. These guys will cheat you.

Waste of time, they literally only buy cell phones. Online…read morethey say they take so much, but once you arrive they say they only take the newest model of items, if you are selling. Basically felt guilted into donating my stuff. Also the guys behind the counter are not professional, and made me uncomfortable. NO THANKS

ATTEMPTED to sell some items that I had a ps4 and a iPhone however the advertised times on their…read morephone voicemail is completely wrong they close at 3 not 6:30 as the voicemail says to make matters worse I drove all the way from Addison only to find out the store is closed on Friday's which the voicemail doesn't say it actually says their open just a waste of time

Super friendly people, and very knowledgeable They fixed my phone while I waited. I would…read morerecommend this place to everyone. I will return.

Came to fix my iPhone 15 screen that was broken whenever it got fixed my phone started to not want…read moreturn on. Came back & they said it was something else but when I went to a different place they fixed it & told me it was a sensor that wasn't working & that also my phone was missing a disc . DO NOT COME HERE