Make sure to cross check reviews with google before making a decision, because Natick Family Dental…read moreis great and I chose them because of all the wonderful reviews I read on google - and I am glad that I did. They are very communicative, responding quickly to emails and questions and are helpful with insurance issues. The hygienists are friendly and thorough. Dr. Bae does my exams and recommended a crown replacement based on what she saw on the X-rays. She was not pushy and patiently explained to me exactly what she was seeing on the X-ray. I decided to move ahead, and they pre-authorized with my insurance and gave me a pre-pay discount, so I knew exactly what I was going to need to pay. She was very patient and gentle throughout the procedure. So far so good with the new crown! The offices are clean, modern and well located with a parking lot just next door (and street parking in front) - however it is metered.

I was told by my dentist (not part of this practice) that I should consider having my wisdom teeth…read morepulled. I'm in my 50s and have no problems with my wisdom teeth other than a small cavity in the upper one. I went for a consult at Natich Family Dental and met Dr. Bhalla, their oral surgeon who recommended I have them all pulled. The experience was absolutely horrific. My expectation was either full sedation or at least gas. When I expressed that, I was told "well, this is how we do it." I was led to believe it would be "fine." It was NOT fine! Never should you do a procedure like that on an adult fully awake. I think I left in shock. Covered in sweat, shaking and white as a sheet. I will forever tell everyone I know not to have their wisdom teeth pulled as an adult and if they do, to go full sedation. I also called and sent pictures about a concern I had and Dr. Bhalla couldn't be bothered to call me back. I'm also mad at both my dentist and the surgeon for encouraging me to have them out at all. The top one had a cavity - that's what started it all. I ended up removing 3 perfectly healthy teeth and one that had a small cavity and really just needed a filling. If given all the info and if I could go back in time, I would NEVER have agreed to this course of action. It feels barbaric and like the whole thing was just to get money rather than taking care of patients.

I'm so pleased with how Dr Galaid always has kindness and respect . Each time I see him he helps me…read moreand fixes any issues I'm having with my teeth. Dr. Galaid and his staff are the best !!

Dr Galaid is a very skilled, highly qualified, kind and respectful dentist. He explains what work…read moreneeds to be done so well and gives practical options. He is a pleasure to talk to and distracts me when I am nervous about a necessary dental procedure. I am 74years old and since I was a child had terrible experiences with Dentists and an extreme fear of dental work. Since going to Dr Galaid that has all changed and I no longer fear Dental work.

I have seen Keith for years for cleanings. He is friendly and runs on time, and it is a nice…read moreexperience. Recently I broke a piece off my tooth and was seen the next day to repair it by Dr. Galaid. He went above and beyond to make me feel safe and comfortable during Covid and an urgent dental appointment. Very pleasant.

I saw Dr. Gilead today in a bit of an emergency. He saw me right away, took care of the issue and…read moreshort order. Beautiful office, great dentist and a very nice person. Highly recommend this practice.

Had a pleasant experience at Soap Dental. Easy to access and close to downtown. Staff were super…read morenice and cleaning was the best I have had in years. If you are looking for a good thorough cleaning come here!

After years of not going to see a dentist, I came across Soap Dental and Dr Cheng. The office was…read morelocated in a great area with lots of parking. Inside is so nice and clean. Dr Bob Cheng made it so simple and easy during my visit that I wish I had known him sooner. I brought my toddler to see him too and she was shy at first but felt comfortable enough to let him brush her teeth. Dr Cheng explained every process and every instrument used which was nice and comforting.

Dr. Stearns and the rest of the staff at Natick Family Dental were very knowledgeable, took time to…read moreexplain each step of the process, and were very personable. I appreciated Dr. Stearns' minimally-invasive approach to dentistry, a quality that is very important to me. The brand new office is very clean, modern, and utilized cutting edge technology. Really enjoyed how easy it was to schedule the appointment online and even complete all of the paperwork virtually. COVID precautions were also taken very seriously. I'm glad to have found a local, excellent dentist. I will definitely be attending my 6 month follow up appointment with Dr. Stearns.

From the owner: Dr. Robert Cardales-Stearns DMD (Dr. Stearns) is a Board Certified General Dentist at Natick Family…read moreDental. Dr. Stearns majored in Biology from the University of Georgia. He received his Doctor of Dental Medicine degree (DMD) from Boston University School of Dental Medicine. Dr. Stearns accepts the following dental insurances: Aetna, Aflac Dental, Altus Dental, Assurant, Blue Cross Blue Shield (BCBS), Careington, Cigna, Connection Dental, Delta Dental, Dental Health Alliance (DHA), Dentaquest, Dentegra, Guardian, GEHA, Humana, Maverest Dental, Metlife, Signature Dental, United Concordia, United Healthcare, and Zelis. For patients looking for dental care, we proudly serve patients from Natick, Sherborn, Dover, Wellesley, Framingham, Wayland, Needham, Ashland, Holliston, and Southborough. We offer flexible dental financing options through Care Credit, because we know that monthly payment plans can make it easier to fit the dental treatment you need into your schedule and budget. As Dr. Robert has been treating patients of all ages, he understands different needs for each patient. Dr. Robert practices all aspects of general and family dentistry, including restorative, cosmetic and implant dentistry. Dr. Stearns is certified in nitrous oxide-oxygen sedation. He is a member of American Dental Association (ADA) and Massachusetts Dental Society (MDS). Dr. Stearns strives to provide the highest quality of care, tailored to each patient's specific needs and goals.

Dr. Sunners is very thorough and conscientious regarding the health off my teeth. I always feel…read morethat he has my best interest at heart while repairing and maintaining the health of my 73 year old teeth!!!

I went to Dr. Sunners to have my crown put on last week. I was sitting on the dental chair, and…read morethe chair was put in the flat position. To my surprise, Dr. Sunners then asked his assistant to help putting in the crown. I was lying down flat on the dental chair, and the assistant was holding a metal tool with my mouth wide open. The nightmare began. The metal tool that the assistant was holding slipped straight down to my throat. I was horrified. I was fortunate that I could cough out the tool to avoid a disaster in the E.R.. When I texted Dr. Sunners the day after letting him know what a horrific experience I had, he responded lightly and responded that his assistant was very competent instead of apologizing to me. That is a very unforgiving incident. I will never go there again.

A Treasure in the Suburbs…read more I believe that we should take advantage of the rich resources where we live - and because Boston is known for its fine culture, outstanding universities, state of the art medical facilities and innovative dental procedures, I have always opted for doctors and dentists (and shopping excursions!) in the city. That changed when a Boston dentist referred me to Dr. Mario Gatti. I learned the hard way that a general dentist is not the one to go for a crown or implants because it is not something he does all day and does not have the extra training needed to become Board Certified. I was also told that Dr. Gatti specialized in implants as well so I decided to give it a shot. I called Dr. Gatti, at his office in Natick, Chang Dental Group and scheduled an appointment. From the moment I met Dr. Gatti, he made me feel extremely comfortable as he patiently listened to my complex dental history. He thoroughly discussed the various options he felt were appropriate and after much time and consideration, he suggested that I should go home and think about the options he had presented to me and he would put together a treatment plan that he felt would best meet my needs. He allowed me to take a deep breath and never put any pressure on me to make a decision. He also gave me his cell phone number and told me to get in touch with him at any time if I had additional questions or concerns as there was much information to digest. This in and of itself spoke volumes about his integrity and concern. I had brought my daughter with me as a second set of ears and he welcomed her questions and concerns. His professional demeanor was quite impressive as were the credentials on his wall. Board Certified Prosthodontist, Oral Surgeon, and Implant Specialist all wrapped up in one, plus the convenience of being in the suburbs and not having to drive back and forth to Boston gave me a lot to think about. We scheduled another appointment and I did take him up on his offer to address any concerns before that appointment. I can tell you that Dr. Gatti has a brilliant mind, hands of gold and a compassionate heart. His gentle technique and expertise in prosthodontics, surgical procedures and implants are second to none! His assistant, Pam, is an added bonus! I whole heartedly recommend Dr. Gatti and am so thrilled that I found him!

Jenny tries hard to make as much money as possible. She will post comments that are totally false…read moreto make it appear the Chang group runs a good practice. Frankly I personally believe they are very expensive and are not capable of explaining if you are in network or not. As it turns out some sentiment be in network and some are not since they use a wide variety of dentists. Stay away.