Natick Gas Auto Repair has been servicing both my Tesla and Mercedes for years. Excellent customer service and professionalism. The mechanic SONNY is knowledgeable, respectful and proficient. DONT GOTO THE DEALER GOTO NATICK GAS AUTO REPAIR. read more

I brought my car in because I needed 2 new tires and the exhaust system repaired. Sunny looked at my vehicle and gave me a fair estimate, which we agreed on. I left my car with him and he repaired it very quickly even considering that is was near a holiday weekend. Sunny goes above and beyond. He is very detailed in explaining what needs to be done and why. I have brought other family vehicles to him and we have always had a great experience. I highly recommend him and his team. read more

BEWARE !! Brought my car for an inspection. They placed an R or reject sticker and said thr suspension arm was loose and needed to be replaced. They quoted me for 450 dollars. I am a mechanical engineer and I work on my own cars and I knew there was nothing wrong with the car.so I brought my car to another inspection station and the car passed inspection. The technician even showed me how tight the suspension components were. The funny thing is Natick gas auto repair called me everyday for a full week to schedule the unnecessary repair. STAY AWAY FROM THIS PLACE... read more

Dishonest. I really wanted to like this shop as it is convenient and their mechanics seems to know what they are doing. The front person quoted me a price of tire rotation of $30, which is straightforward but then charged me $50 when he rang me up. I couldn't see the the receipt until after I paid and then I addressed the discrepancy. He said "I don't know" and looked away. Since the amount was only a $20 difference, I didn't escalate further and paid the higher cost. This experience left me wondering what additional dishonest practices could happen here. read more

Sonny and everyone here are awesome. Explained my car issues in detail so I could understand and always willing to work with you. They are truly a diamond in the rough! read more

Great Auto repair experience!! I began using the newly managed Natick Gas and Service Station a year ago when they solved a difficult problem with my SUV and fixed it. Fast forward to yesterday. I brought my 2020 Mercedes into the Mercedes dealer in Sudbury for the annual service. For starters they charged me $1000 just to go through the checklist. So ok with that, but then they recommended I replace my 35K spark plugs for $750, Change my engine filter for $250, Change my battery for $600 and then a rear brake job for $2000.00. The directive said all the above needed to be changed at 50K miles or 5 years. Well, I have 35K miles and plugs don't degrade if the car doesn't get allot of use. Who ever heard of 50K or 5 years for anything Simon and Sonny had their team inspect my car, access the MB maintenance specs, inspected the brakes and the battery and came to the conclusion that nothing needed to be done at this time. This Auto repair shop is honest and can be trusted just like the former owner of his second shop in downtown Natick. They saved me $3500.00. I think the dealers MO is a symptom of the way allot of dealers operate. read more

I just HAVE to post this, so I got into my first car accident right infront of their store yesterday (nothing serious) and the employees came right out and the second they found out what happened they were extremely polite, extremely respectful and extremely reassuring. And explained the procedures and what to do next after a car accident, as mentioned before that this was my first car accident and I didn't know what to do. I regret not getting the employee's name(s), but I want to credit them for being extremely helpful and supportive. We all parted with hand shakes, smiles and laughs. If I ever need any work on my truck in the future, I'm definitely going here! read more

i went in for a slow leak in one of my tire. i saw them pull the car in and bring it out in few minutes and said i am all set. they charged me $35. i asked what was wrong, at first he was hesitant to respond then he said oh there was a nail. unfortunately the slow leak is still persistent which means they did nothing to the tire and just charged me for the same. i would not trust them with any further repairs on my vehicles. i took the tire to another location they removed the tire from the rim and there was not a single repair showing there. in fact it had a tiny nail. it proves that they did nothing and just charged me $35. in other words i would call them cheaters and very dishonest people. be careful guys when you use their service. read more

I dealt with Sonny to get an oil change. They were fast, really friendly, and the price was cheaper than even Midas down the road. I was happy with this place. I'll come back. read more

Amazing service! Very honest and helpful service team. Sonny and his team helped us avoid a potentially expensive problem without costing us any more money. They earned our loyalty. read more

Great service. The manager is very knowledgeable and he is customer focused. He even returned the car to our home when a new battery was installed! read more

Went in for inspection, needed new tires, was told needed new tie rods as well, picked up car and now tires hit inside of my wheel well when I make a sharp turn. We have tried to get this worked out with Sonny but told we need new rack and pinion, which is not what is causing the problem. Sonny cannot give us a reasonable answer to any of our questions. I will not got back there for any work on my car ever again. read more

I've been servicing my 3 cars here for years. Simon has been nothing but fair and helpful to me. Then this new guy appeared. Overcharged me for my breaks big time. Then wanted to overcharge me for another car engine light repair. When I turned it down and took the car back and sold it, he accused me of being dishonest and not paying the diagnostics charge. Refused advice for my new car and told me to go else where for state inspection. I hope Simon will realizes that he lost a long time 4 car customer. Too bad, because I had nothing but respect for the place and the owner. If you ever use this garage, make sure you deal with Simon and not this other guy. He's a liar and a con man. read more

Very honest and fair for car repairs and diagnosing issues. Trustworthy and reliable. Our go to place to take our car in whenever there is an issue read more

I came in with no appointment for a state inspection sticker and they took me in about 15 minutes. Reasonable all around and good price. Nice guys, too. read more

Charged $45 for a $35 state inspection. Didn't realize it until later.

I've been buying gas there once in a while and they have good prices and good service. Today I went in there and needed a potential new car inspected with no notice, and they accommodated me. The mechanic who look at the car was fantastic, he pointed out a bunch of minor and major things, and allowed me to take pictures, he really saved my butt. The people in the office are also very nice, a little rough around the edges maybe, but I'm really glad they're around. read more

Natick Gas Auto Repair - Auto Repair Near Me - Natick, Massachusetts

My inspection sticker was coming up right as I put my car into the shop this week for service at the dealer; thanks to some supply chain delays I didn't get it back until a day before the end of the month. My local (Waltham) place for inspection is OK if you catch them in the middle of the month but it jams up quick at the end/beginning of the month; they only inspect until noon and they have no parking open ever so you have to wait in a line of cars idling on the sidewalk until a spot in the bay opens. This didn't work with my situation so I checked around for a place that had more forgiving hours. Natick Gas Auto Repair was open until 5 PM for inspections and said to come on down. Even though I had to park a car in (which they said was OK), I was able to drop the car off, walk over to the Dunkin next door, drink some coffee, and then right about as I was finishing, I saw them pulling the car out of their bay, maybe 15-20 minutes total, and I wasn't first in line. These guys made my local place look like a bunch of clowns. If I can accept driving three towns over for an inspection, I'll be back here in a heartbeat. read more

It's true that the previous owner here had a well deserved bad reputation but new ownership is great. For stickers to repairs we're glad to have them in the neighborhood and trust them with our repair needs. Friendly, honest and very competent. read more

Simon updated the state inspection on my car. Him and his staff were very kind and professional. I will definitely be recommending them to my friends! read more

On last Sunday. April 30, 2023, my wife and I were returning from Boston, Ma. after visiting my so. We stopped at the first service area on Mass Tpk after leaving Boston to get coffee and also gas. I filled up the gas tank of my Chevy High Top conversion van and then the van won't start. We had to arrange to have the van towed and the tow driver recommended the van to be towed to Firestone Auto Service in Natick, Ma. Since it was late Sunday evening, the place was closed. We stayed at the Hilton next door. Next morning on Monday, May 1, 2023, Firestone technician could not figure out the real issue after 4 hours. Even if they couldn't find the real issue, they told me the problem see to be with fuel pump. The estimate cost to replace fuel pump will be over $1,600. I told them to stop working on my van and found Natick Gas and Auto on Google. I called Natick Gas and Auto repair and talked to the owner Mr. Simon. He asked me to have the van towed to their place. Mr. Simon and technician were able to figure out the real issues with the van - was to replace the bad fuel pump and the repair the wiring connections. Mr. Simon is not only extremely knowledgeable about car repairs, but very friendly and honest person. He continuously communicated with me and got the fuel pump replaced and wiring repaired and got me back on the road. The new fuel pump was $437 and the labor charge of $400 - plus wiring harness of $80 - total cost $ 917 compared to an estimate of between $1,600 to $2,000 at Firestone. I highly recommended everyone to use Natick Gas and Repair at 225 North Main St., Natick, Ma. for any auto repairs. Thank you Mr. Simon. Rajan Bhatia read more

I have never had a more honest and professional mechanic than Simon. I'm an older woman with a car that's in bad shape. He never suggests anything unnecessary and keeps an eye out to make sure my car is safe to drive. If there are any negative reviews it was long before Simon was the owner. He is probably the best most trustful man or a mechanic I have ever met. Drop everyone you have if you're not happy and bring your car to see Simon!! read more

Came to get car inspected and ended up having them do some additional needed work. Very friendly but most importantly honest! I'll be back if I need any repairs done. read more

We are lucky to have these guys in the neighborhood! They treated my teenage son so kindly today and made his first experience with an auto repair issue such a positive one. We will happily continue to use them for our service needs! read more

AVOID AT ALL COSTS. When my car wouldn't start, I had it towed to Natick Gas and Auto Repair. They told me my car was ready to be picked up the next day. Fifteen minutes after I picked it up, my car broke down on the Mass Pike with no breakdown lane. I NEARLY GOT INTO A SERIOUS ACCIDENT because of Natick Gas and Auto. I can't reiterate this enough - AVOID AT ALL COSTS. read more

I really hate gas stations that bombard you with ads with a monitor on the gas pump. And this place does that. They do have some of the cheapest gas prices around, but I'd rather pay a few pennies more and have some peace and quiet while I pump gas. read more

Natick Gas Auto Repair - Annoying video screens on the gas pumps - Auto Repair Near Me - Natick, Massachusetts

I'm torn on 3 or 4 stars. Honestly, my experience is pretty unexciting. This place used to have a dreadful reputation under the previous owner. They'd recommend all types of unnecessary work. But it's under new management, it's close, and I needed a new inspection sticker. So I thought I'd check it out. I pulled up and they saw me immediately. The waiting room is two plastic chairs, and it smells dreadfully of cigarette smoke. I was only there for about 10 mins, so it wasn't really a problem. They passed my car (it's a 2007 sedan, in case that adds to the review), I paid my $35 and drove away. read more

I filled my car with $42 in gas, pulled up to air pump, to put air in a low tire. Struggled for several minutes, trying to make this happen. (I do this all the time solo at Speedway.) ( I was only customer in sight.). I went to window to ask for help. He refused. Said, "its a self service gas station." Among other things that were unhelpful. I said, I can't believe, you are being this rude, he shrugged his shoulders and shook his head no. read more

This place is a life saver! Joe is the best! He knows everything there is to know about cars. If you are looking for an ethical mechanic..yeah they do exist.. he is the one to go to. read more

New honest owner new friendly staff cheap prices in area great service and more!!! Go there and you will like it for sure!!! read more

This place was great! First time coming here for an inspection sticker and will come here from now on. It took less than 5 minutes for them to take my car and less than 10 minutes to do the inspection. (I timed them.) I love efficient service! read more

Be careful about potential traps if you go there! I went there for state inspection sticker, they told me my brake pad has almost nothing there, they can replace it for 300+. I feel strange as I have the brake pad inspected just month ago when doing oil change. I didn't change the brake pad as I don't feel they were honest. Later I went to a dealer for brake pad inspection, and they told me I still have a long time to go for the brake pad. I fell what??? the Natick gas guy could do business through lies? Then I checked other peoples' review, so I see that they did this a lot. OK, bye Natick Gas, I will not come back again. read more

Do NOT bring your car to this place. They lie, messed up my car brake area, told me I needed parts that are not needed as I got a second opinion. They want to bill you for as much as they can get away with. The owner is just as unethical and doesn't care. They work under the table. I brought my car somewhere else and turns out there were missing and loose screws near my brakes. They fixed it and the rattling and thumping sound went away. read more

I knew I was overdue for an oil change so was excited to see that Natick Oil claimed online that they were open until 8pm. "Perfect, I'll go after work" I thought. So I rolled in around 5:30pm and sure enough, they were open! I walked up and asked for an oil change. The guy behind the desk called back to his staff and asked, "Guys, feel doing an oil change?" They said no! "It's after 5," the guy at the desk said, "so have a good evening" (essentially telling me to beat it). So I can't speak to the quality of their services (as they didn't "feel like" serving me), but I'd think we'd all prefer to give our business to shops that keep their posted hours, put customers first, and don't deny customers just because they feel like it, right? read more

DO NOT GO HERE!! At the very least, get a second opinion. They tried to charge me $1400 for something I got done for $500 at another place. I brought my car here to get safety inspected - it failed. They said I needed a new exhaust system (exhaust intermediate and muffler, to be exact) and it would cost $1,400. I took it to a different place in Newton and they said the same thing - except it cost $500. read more

I took my car here for an inspection sticker in November 2014. I got a rejection sticker, and the man working told me it was because I needed to replace my catalytic converter. He said that it would cost about $1000.00 there, but anywhere else it would be closer to $1,400.00. I took my car to the mechanic that my family always uses and told him what I needed. He called me 15 minutes later to tell me that my car was ready- there was nothing at all wrong with my catalytic converter, and all that was wrong was a tiny whole in my exhaust that he was able to fix. That fix cost $80. Not only that, but Natick Gas had given me a red rejection sticker (I didn't know there were even different colored rejection stickers). Red means that you should not be driving the car at all because it's a safety hazard, and, even if my catalytic converter needed to be replaced, that is NOT a safety hazard. I do not recommend giving this place any business at all, they are very dishonest. They saw me, a woman who doesn't know much about cars at all, and tried to take advantage. read more

This place is absolutely awful. Overpriced and extremely dishonest. Tried to sell me parts I didn't even need. He told me my struts needed to be replaced but the ones on the car were brand new! Quoted $1300 for parts and labor. I went to an honest mechanic who correctly assessed what I needed and I my car was repaired for $139. I don't know what kind of scam is going on here but save yourself the trouble and never darken their door. If I could give them negative stars I would. read more

Got my oil change done no hassle or no price negotiating. Just good service. Jeo the new owner is honest and up front.

the best service i have came across. the place under newownership joe and his staff are amazing they take there time to advise you with all your car problem and find you the best and cheapes solotion ty guy and best of luck is read more

Natick Gas Auto Repair - mi car ben service hear - Auto Repair Near Me - Natick, Massachusetts

I like the new sign, I like the service, friendly people there and better price than before