Most of the team was very kind, they were very knowledgeable and helped us with the car selection…read moreand a potential car seat when the airport broke ours. They went above and beyond in customer service, especially Edem. Thank you!

Another update about our efforts to get a fair invoicing from Enterprise Inc…read more We unsuccessfully tried to get the support from Expedia, obtain from Enterprise to review the contract and inquire about the staff at the desk who was struggling with our booking on 2 different systems. We suppose they haven't appreciated our ungrateful review, our rudeness and our lack of apologies. Another ' Ovale Office' type of ambush? No need to kick us out.

I used their service multiple times - they're professional, yet friendly and accommodating. The…read moreprices are fair.

We got a car from the branch of Boul Taschereau, when we were getting the car, no one said watch…read moreout for the key and don't leave it in the car when the engine is on, so my wife start the engine but she had forgotten something to pick up to get that, she left the car when the engin was running, (for a few minutes) when she back she saw the doors are locked! Right away she called me from my work I didn't know how I'm driving on the snow, I got to the branch to ask for the spare key but they said, no! You have to take a raod assistant and pay for it! We were waiting until the truck of CAA came so after 1 hour and half, we were home, this is so easy,If they had warned us, this wouldn't have happened. the worst is they told me we have to pay for the raod assistant!

I was so impressed by how kind and accommodating the Manager ' Jay' was with all my needs. This is…read moreby far the best Enterprise Experience I have had! And all my interactions with the various locations has always been excellent. This particular one was OUTSTANDING! Thank you so much to these wonderful people for the world class service. I felt like they genuinely cared in providing the most AMAZING SERVICE! Thank you to all this fantastic staff!

Priceline had this at 4 stars. Reviews on Priceline said the wait was usually 15 minutes or less…read more This was favorable compared to the other companies that were 2 and 3 star for wait time. There were 3 agents working for both avis and budget customers. The line had at least 25 customers deep the whole time I was there. Over an hour to get to agent only to find that the cars were not cleaned yet and would take another 30 minutes. Horrible way to start your trip. Enterprise, Alamo and thrifty line were much shorter. This is as much a review on the accuracy of priceline as well.

Rented here for the first time last Christmas and was very pleased. The manager, Tony, was very…read morefriendly and helpful, gave us a free upgrade to a small SUV. This location is very convenient for people staying downtown, as it is in the main train station and connected to the Metro and the underground city.

I rented a Car From Alamo Montreal YUL airport car broke down I called them it take forever to send…read moresomeone to look at it I stayed over road for more then 6 hours, I took Uber with my family to go to the Hotel! They don't even care worst experience ever.

This is singing the praises of Marc at the Montreal (Pierre Elliott Trudeau) airport location. I…read morehad booked my rental online for a midsize car. When I asked Marc if it had a GPS, he told me only luxury cars had GPS. He didn't think he had any but when I told him I was driving to Cowansville about an hour away he kindly offered to check and see if there was a car available. And there was. Marc was very kind and patient and really bent over backward to get me a car with a GPS so I wouldn't get lost. He went over the basics of the car and I was on my way in no time. On my return the car was checked over quickly and I was on my way. I would highly recommend Alamo Montreal to anyone looking for a rental while in Montreal and specifically ask for Marc. And your rates are very reasonable.

always stellar service Patrick's team always goes above and…read morebeyond car rentals are always tailored to your needs thank tou guys

Worst experience. We called for our 9:30 pre-reserved pick up as soon as they opened at 7:30 am,…read moreper the national reservation agent instructions. The person at this branch said it was too early to request the pick up, and to call back 30 minutes beforehand. I started calling at 9 a.m. and could never get through to anyone. I would be on hold until I was disconnected for being on hold for too long. After this happened a couple times I called the national number. I was put on hold while they tried to reach the local branch, only for a new agent to come on and for me to start the process all over. The national agent couldn't get through to the office either, and said they would leave a message on their system for the local branch to call us back. As you can probably guess, they never called us back. We needed this car to leave on a day trip out of town and now, four days later, we have still not received a call back! We luckily had no faith and booked the car with another company. Had we waited, our entire day would have been ruined. As it is, we were greatly delayed! I worked in Enterprise briefly and I can tell you that reserving a car means nothing. I understand that they can get busy, but not being reachable Whatsoever, even by the national company, is absurd. I've never had a problem with Enterprise in the United States, but I've heard horror stories about how they operate in Montreal after comparing notes.

I could not disagree more with the review I just saw. This is a great place, I loved the service, I…read moregot an excellent vehicle (higher grade than I ordered at no extra charge), they were really flexible in terms of return, everyone was helpful. Easy to park in the back. Very convenient location. I've used it several times and am picking a car up this Saturday.

Aboslute worst car rental agency there is. Their reservation system is a joke and a disgrace. I…read morehave made a car reservation weeks in advance through their website on 2 different occasions and each time I was told that despite my reservation there was no vehicle for me. I ended up getting a manager special discount on a smaller vehicle but complete lack or professionalism and seriousness. The best part is I keep getting these multiple recurring toll charges on my credit card even months after I rented the car. Complaint filed at OPC.