Pedro let me watch him install my new windshield. I learned so much. He has mad skills and it was…read morefun seeing him work. From the very beginning I had complete confidence in his work. Pedro has great character and good to talk with.

After having a terrible windshield installation service experience at a Safelite shop in Lunenburg…read moreMass and having to get it fixed by another shop, I had the pleasure of meeting Pedro of Solid Auto Glass in Sterling Mass. about 3 - 4 years ago. He is under the "Safelite Umbrella" but is a stand alone shop. SOLID AUTO GLASS is the proper name for him. This guy is in a Galaxy all by himself. He started glass replacement as a teenager and owns and operates Solid Auto Glass by himself after starting and working with a big name glass company for over 20 years . He now has over 35 years experience?? Holy........ As a Senior Citizen who grew up in a time when there were a lot of business owners who took absolute pride in their profession and highly skilled, with decades of experience, this guy is all that. He works on his own and is a perfectionist. No matter what your drive, a super rare car, exotic car, or a common car, truck, etc. and if they make a windshield for it, this is the only guy in the world I would have do it.

great service and quality from the first call. they handled everything with insurance. quoted me 2…read moreweeks on my Acura repair and they actually had it ready a day early. bodyeork was excellent, and they left the inside and outside of the car spotless. would recommend them highly

Franchi Brothers repaired my fender bender like new. They worked directly with my insurance so…read morethere was no hassle. The car was cleaned like new when I picked it up.

My power moon roof was shattered while I was driving and I needed a quick fix with good quality…read more Payless Auto Glass (Formally known as Patriot) was so quick and put in the OEM glass in about an hour! Thank you so much Eric and team for your care and expertise!

I had a spray on bed liner done on my GMC 2500. The liner came out good. HOWEVER, the service left…read morea lot to be desired. I made an appointment 2 weeks out for a Monday at 8 am. When I dropped my truck off I was told it would be ready between 1 and 2 pm. I am an hour drive away. I showed up at 2: pm. They had not even sprayed my truck yet and the owner wasn't even there. When he returned all he said was, well, with a bit of an attitude, we'll get it done. Then a day or so later I realized that the back up camera was not working on my truck. which is in the tailgate. (they had the tailgate off to spray it) When I called back all they said was well it was working when it left. I checked the wires and found that they broke the camera plug.When I told them that the plug was broken they said well we had a hard time getting it apart. I would never go back here.

Precision, timely, and professional. Country Glass has been my go to for years, and they are…read moreconsistently the best in the business! Paula and Carlos were so good in helping me with a project, and they delivered!

Following the tearing of our shower door vinyl sweep, the quest for a replacement took us to Home…read moreDepot and Lowe's which proved unsuccessful, as no suitable vinyl sweep was to be found. It seemed relatively simple, as our existing sweep wasn't tailored for a shower door. After watching numerous YouTube tutorials, we decided to replace the entire rail. However, our subsequent visits to Home Depot and Lowe's revealed that the rail was typically sold with the custom shower door, not separately. Turning to YouTube once more, we discovered that an online glass company could provide a replacement rail. Yelp led us to the many positive reviews for Country Glass who has a showroom in Hudson. I called and spoke with Becky who listened our issue and invited me meet with one of her technicians. While at the showroom waiting to meet the technician, I noticed a display showcasing replacing glass with broken seals vs. the entire windows, prompting me to inquire about obtaining a quote. The showroom also displayed doors, glass, screen and storm doors. I left my contact information to schedule a day for a quote for new front door and replacement glass. I was introduced to Sean, who listened to the issue with our rail, viewing my photos and discussing how we should install this new rail. Sean cut the new rail slightly larger than necessary, given our lack of precise measurements. Additionally, he suggested using silicone for the end cap, a practical solution. Meanwhile, my husband's attempt to reattach the rail using some sort of waterproof glue proved futile. I unexpectedly ran into Sean at our local grocery store where he generously offered his assistance. Despite the mishap with saving his number, my husband managed to secure the rail using waterproof silicone. Although the shower no longer leaked, the vinyl sweep remained a persistent issue, shifting with each door movement. This required me to adjust the vinyl sweep every few days. On March 26, Tim arrived to provide the quote. Tim shared he was the previous owner who sold the business and is now an employee. He spoke so highly of the employees and how much he enjoyed working with customers. Tim was very personable. I shared my assumption of needing a new front door due to the cold air that could be felt in entry way. Tim explained this was attributed to the architecture of our entryway where the heat rises rather than any fault with the door itself. His honesty was commendable as he could have sold us a door that was not needed. Upon examining the windows with failed seals, Tim showed me where each warranty sticker was located. He explained the warranty claim process and offered to come back to install once we received the replacement windows. I appreciated his genuineness. I did ask him to take a peek at our shower door. He said he would happily look at it. He said he knew was was needed and went to his car to get some tools. He trimmed the excess vinyl, securing it with screws on both ends, and fitted a new end cap. WOW!!! What amazing customer service and I only purchased a rail from them :). I want to thank Becky, Sean and Tim for being amazing and going above and beyond when we didn't make a major purchase. You have a customer for life. I would and will highly recommend Country Glass to all my friends and family.

I had a small dent on my brand new Tesla. I bought a new power washer and the arm on the spray was…read morenot tight. Came loose and separated, creating dent and small scratch. Paul is a miracle worker. Not sure how he got to dent and fixed but dent is gone, seriously, like dent never was there. They touched up paint on scratch and is no longer visible unless you get 2" away. If I did not have the scratch, it would be perfect. Convenience was huge, I live in western mass, drove out on way to business trip. Called ahead, arrived at 7:30, out by 8:30. Would have been quicker but they wanted paint to dry. Price was reasonable, a lot less than a body shop. Very happy, highly recommend them!

My fiance backup my car into a yellow pole during a night out. I have a dark blue Toyota Corrola…read moreand the yellow paint was noticeable on my car. I did a little bit of research online and came across Dent'n Scratch. I'm so happy I decided to use their services. I couldn't be happier with the results. Paul was nice and helped me every step of the way. All I had to do was get touch up paint for my car and in an hour the scratches and yellow paint was gone. I will definitely use the again! Highly recommend this place for minor cosmetic work.

Fuller's Collision Center has taken care of my three Ford Mustangs for many years. They do the best…read morework & I'm always impressed. They've become my regular place to get my cars repainted, re-striped, and repaired.

Stay clear of Fuller Collision Center unless you want to spend an excessive amount of time securing…read morean appointment visiting the shop several times for them to initially look at your car, come back again to drop off your car, wait and excessive amount of time to have the repairs completed (3-4 weeks)only to return to find a new dent on the vehicle and be expected to eat the cost, because the owner will not be reimbursed to his satisfaction by his insurance company for damage his employees incurred on your vehicle. Over $6000.00 in repairs, a $1000.00 deductible out of my pocket, but Fuller refuses to replace a part damaged on their site that appears to have been caused by a round metal object. Thankfully, I had taken detailed photos before drop off and then upon my attempted pick up to demonstrate the new damage. (Two photos before, two photos at "pick up." 14 steps on my part interact with this business; Go somewhere else where you will be valued as a customer. FULLER- Unfair business practices and I am a very unhappy consumer. Stay away from this Fuller-centric experience.

Boylston Autobody is my go to place for accident repairs. They have fair prices, brilliant work…read more and excellent customer service. Thank you Boylston Autobody for years of bumper replacements and repairs....even on my BMW they do a phenomenal job and OEM paint job...which BMW paint holds up like nothing else!! Do not hesitate to use this shop.

Excellent service. When my car failed inspection, my technician quickly and thoroughly explained…read morewhat the problem was, and gave me a solid recommendation of where to go to get it fixed. Will be going here for my next inspection.

This guy knows nothing of proper customer service. I took my car in for an inspection and he…read morefailed me due to a loose front end. I asked, what exactly was loose? The bumper? Wheel? Something else? He wouldn't tell me and he wouldn't show me. I began causing a scene because this was unacceptable. You can't just tell someone who just paid you $29 in cash that you have a loose front end and NOT show them exactly what needs to be fixed. He complained that he'd have to jack the car up again and blah blah blah but I made him do it. So he's cursing at me while he's taking the car back into the shop to jack it up and he finally shows me. Was that so hard? You can take the $29 and buy a little bit of cheer. Crossing him off my list