These guys were awesome, safelight made an app2 weeks out to fix my broken glass, then cancelled 2…read moredays before cause they couldn't locate replacement glass, (2006 explorer right rear quarter glass). A friend recommended Roy's auto glass, I found the glass (pulled) at a salvage yard for $75, and called Roy's. They made an appointment 3 days out, called to remind me the day before, installed the glass for $75, quickly and efficiently, and vacuumed all the broken glass and shit out of there. Awesome service. And I'm sure they saved me a bunch of cash. Side note, if your roommate owns a boat be careful where you park or may end up having to call Roy's!

They did not honor their " lifetime warranty ". Poor customer service. Poor response from owner,…read moremanagement. Go somewhere else.

Easy location to get to off of Rte 20. Great clean job. Just as good as the big name places......read more

Sierra was amazing with handling my insurance and scheduling an appointment for my windshield. Paul…read moremet me first thing in the morning and worked on my vehicle quickly and I am extremely satisfied with the service! Would recommend Paul to friends and family!! Thank you!!

I have a recessed ceiling light in my basement and the glass cover was cracked. I brought the…read morebroken glass into National and they had a piece with a similar shade and cut it at the same size and I was in and out in minutes. unfortunately when I got home and tried to insert the new glass into the frame it cracked which was my fault. I brought the broken piece back to National to have them cut a new piece at the same size and I was planning to pay for another piece but they didn't charge me. I would have been fine paying for another piece since it was my fault but they were kind enough to cut another at no cost. very nice business!

Unreliable place that does not keep promises. I would stay far away from doing any business as…read morethey do not conform to normal business ethics, schedule, process transparency and on top of that work is quite sloppy - stay away

Pedro let me watch him install my new windshield. I learned so much. He has mad skills and it was…read morefun seeing him work. From the very beginning I had complete confidence in his work. Pedro has great character and good to talk with.

After having a terrible windshield installation service experience at a Safelite shop in Lunenburg…read moreMass and having to get it fixed by another shop, I had the pleasure of meeting Pedro of Solid Auto Glass in Sterling Mass. about 3 - 4 years ago. He is under the "Safelite Umbrella" but is a stand alone shop. SOLID AUTO GLASS is the proper name for him. This guy is in a Galaxy all by himself. He started glass replacement as a teenager and owns and operates Solid Auto Glass by himself after starting and working with a big name glass company for over 20 years . He now has over 35 years experience?? Holy........ As a Senior Citizen who grew up in a time when there were a lot of business owners who took absolute pride in their profession and highly skilled, with decades of experience, this guy is all that. He works on his own and is a perfectionist. No matter what your drive, a super rare car, exotic car, or a common car, truck, etc. and if they make a windshield for it, this is the only guy in the world I would have do it.

I unfortunately have had to visit this Firestone twice in the last month due to flat tires on two…read moredifferent vehicles. Both times I have been in an extreme hurry and Steve, the Manager, was so great about getting me in and taking care of quickly and efficiently. I also bought for new tires a few months back and the tire sensor was having trouble registering but they kept working until the got it fixed. I highly recommended this Firestone location.

I brought my fully operable vehicle to Firestone Complete Auto Care in Auburn, MA on June 28, 2026…read morefor a routine coolant exchange and oil change. During the service, I was informed that the radiator failed while Firestone was performing the coolant flush, leaving my vehicle inoperable. I arrived with a working car and left unable to drive it due to what occurred during their service. Imagine how shocked I was after being told I could not retrieve my vehicle and drive home. Note, this left me without transportation home and subsequently to work on Monday. I was told I would need a new radiator at a cost of $1,300. At no point prior to the service was I advised of any issue with the radiator or any risk that it could not safely undergo a standard coolant exchange. The failure occurred during Firestone's service, yet I was still presented with the cost of repair rather than a clear assumption of responsibility. Drew, the Service Advisor, attempted to back me into a corner verbally and became frustrated when I presented a differing opinion to his. Let me quickly add that Drew attempted to back me into a corner to complete additional services with them that would've run me over $5,000. I left extremely dissatisfied and beyond concerned about what I would consider very questionable business practices, inexperienced technicians, and poor customer service.

I was visiting in the area, I had a problem with my tire, they were amazing fixed it quickly and…read moregot me back on the road back home. I highly recommend them. They were fantastic. Prices were great too.

Called the day before for an oil change. Came in next morning quoted two hours. Two hours and 15…read moreminutes later the oil change hadn't been even started. A first responder that needs to get to work and can't be given a decent time frame I found it very unprofessional

I went to Tint Nation based on the great reviews and wasn't disappointed..They did an awesome job…read moreand I had a problem with the door window afterward and Daniel came right out and fixed it in about 5 minutes.. Highly recommended

Clean work, lifetime warranty, nice staff, what more could you ask for? The process took about 2…read morehours, and the comfortable waiting area was stocked with drinks and Netflix. Very reasonably priced and the product looks great. I highly recommend this shop for any window tinting. The attached photo is 35% all around (legal limit in MA). Looks great and couldn't be happier. Thanks again Danny!

I do NOT recommend W & W Autobody in Westborough Ma at all! My car was sent to them for a small…read morerepair from a dent from a car door. I received my car back and it was incredibly dirty on the inside. It appeared as if they sanded with the door open and didn't put plastic down. My car was cleaned the day before it went in for work so it's even more frustrating. Another issue my car had an intense paint smell on the inside for about three days that was unbearable. Any professional and reputable business that received a car cleaned wouldn't send it back dirty. I called the Autobody shop to bring it to their attention and give them a chance to make things right and the girl that answered the phone couldn't care less. She put me on hold a few times and said sorry for the inconvenience. She didn't deny they sanded with my door open and didn't put plastic down and I said how could you give a car back looking like that when it wasn't sent to you that way. She didn't care and said someone would call me back. It's been 15 days no one called. I didn't think they would. Don't trust them with your car!

Person answering the phone was rude, abrasive and condescending. Stepped over what was being said…read morecutting me off in mid sentence. Very very rude... Great way to loose business and recommendation from a prior customer. On a good note: W and W is a good body shop. Clean, modern and high quality. Customer contact over the phone needs cut the Wusta attitude.