Terrible experience. What started as a minor garage fire repair in September 2025 is STILL not…read morefinished as of March 27, 2026--despite an initial contract promising completion by the end of October. Communication was awful. No updates unless I chased them, and then it was vague excuses or blame-shifting to the city and subcontractors. Andrew, my company contact, contact Was nonexistent or inconsistent. When emails went to his brother owner of the company ? (due to nearly identical addresses), the responses were rude and unprofessional. I paid over $20,000 and still have not received a final itemized statement. Work quality is just as bad--poor roof support, ongoing leaks, and issues they tried to dismiss as "pre-existing" after covering them up with new siding and Sheetrock. I assure you, there were no leaks previous to this minor fire. This has been a costly, frustrating mess. Avoid this company.

In the month of November, our kitchen faucet leak (which sounds so simple) turned into an event. A…read moreremodeling event that required a variety of additional support. While our Insurance company allowed to select anyone in the area to assist us with the new flooring and details, they did recommend NWA Restoration as an option. We took them up on the offer. Because of the complexity and coordination with the flooring company, we chose to work with both because of their previous partnerships. While they were at it, we asked them for a few extras like painting our bedrooms, installing new the faucet and instant on hot water tap, and painting and cabinet work for the effected kitchen island. There were some challenges along the way. You should expect some. The good news is that Aaron was extremely responsive and attentive to each concern. He starts his mornings earlier, and responds quickly. They completed their work on time, the rooms look great, and the updated kitchen island is outstanding.

These guys are the best in town. Triston is excellent. We had our fireplace installed by Top Hat,…read moreand they did a terrible job, and couldn't fix it once our fireplace broke. So we called Godfrey. Triston diagnosed the problem immediately and ordered the part we needed. They had great communication the whole way, and were super organized. They did an excellent job overall. We are only working with them forever. And it cost less than $200! Our fireplace looks brand new and works great

Love our new gas log insert. Very helpful and knowledgeable staff. Especially enjoyed Tracey help…read moreduring entire process of selecting, ordering and install. Well informed and helpful installer. Highly recommend.

Quality people, good equipment and very friendly and accommodating! I will certainly highly…read morerecommend. Good value price and clear understanding of how fees are calculated.

Hired B2 to move my dad. This is the second time we used B2, and they didn't disappoint. Mikey and…read moreNoah were professional and careful, but also quick. Wouldn't hesitate to use them again!

Do not use! William was paid in full and not only did he…read moreNOT finish the job, his crew damaged several things including thousands of dollars of damage to our irrigation system. Shoddy workmanship as well. Now he won't return my calls. Terrible experience!

William and his crew got our irrigation back up and running properly at a reasonable price. It was…read morea painless process. Will use him again if something relevant comes up

College HUNKS made getting rid of years of clutter incredibly easy! The crew arrived on time, gave…read moreme a fair upfront estimate, and got right to work. They were professional, respectful, and took great care of my property while removing everything quickly and efficiently. What I thought would take all day was completed in no time. The team handled all the heavy lifting, swept up afterward, and left the area cleaner than they found it. I also appreciated knowing that many of the items were being donated or recycled rather than simply thrown away. If you're looking for a reliable, hardworking, and professional junk removal company, I highly recommend College HUNKS. Excellent customer service from start to finish. I'll definitely be calling them again for my next cleanout!

The guys did a fast, incredible job of removing all of my unwanted furniture. They were extremely…read morefriendly, on time, and completely respectful of my home and walls while hauling everything out. I will not hesitate to use College Hunks again and will definitely be referring them to all my friends and family!

contacted this company for an estimate. they scheduled for the next day which was great. Lady…read morearrived promptly- there were 3 other cars parked in the driveway- she pulled into the drive to where noone could exit. i ran put to her car before she got out and asked her to please move her car so others could get out- she said "Right Now??"". in a terrificly hateful tone- and I answered "Yes, right now"! she rolled her eyes, huffed into her truck- everyone standing in my yard witnesseher attitude- so i told hwr just to forget it. Called their office and the lady answering the phone said she must have felt threatened. we had a family emergency and one of our family members needed to leave. no threat - just hateful people. would never recommend.

Called for an estimate on the wood fence around our 2 acres. Took well over a month to get a…read moreresponse and an actual home visit. The gentleman was polite and observant. I gave him a ride on our UTV so he wouldn't need to walk. Wood fence needs minor repairs and gate systems need replaced. Didn't see him take and notes and didn't get a call back. I finally called to inquire about our bid. The lady who answered, paused when I asked about my bid and transferred me to the k on home of the gentleman who came out. I left a message and still nothing. I chose this company because how long they've been doing business in NWA. This was a disappointing experience.

Max and Kevin were really great. Low key and will to do whatever we asked of them. They moved my…read moreson home from college after graduation and drove the truck all the way to Austin, Tx. Everything was in great condition, and a super smooth transaction, fast and efficient all the way. Both were great to chat with afterwards and they got a good bbq recommendation before they headed back. While I won't likely need another mover in Fayetteville, I would absolutely use them again as a first choice.

Had an appointment scheduled for 12:00 yesterday, at 12:20 I called as I had heard nothing after…read morenot answering several times they finally responded and let me know they'd be 30 minutes late. When asked whether that meant 30 minutes from 12:00, the appointment time, or 30 minutes from now, max responded "an hour....Or 2 it'll be whenever they finish up the job that they're on". So I informed him I would just move everything myself. He then followed up saying they could be there in 10 minutes, which I don't think any reasonable person would believe given their performance so far. The owner max is a complete and total joke and the furthest thing from a professional, I will include below a sampling of the wonderful ways he feels appropriate to communicate with customers after he misses an appointment. In all I'd give them 0 stars if possible. I could care less that they were late, the frustration stems entirely from Max's failure to communicate. All max had to do was apologize for the obvious mistake on his end. Update, owner replied. I didn't rush anyone, and I was absolutely rude when you didn't show up and offered zero communication or apology. You then gave shifting estimates on when they would arrive so yes due to your management, or lack thereof, I opted to move it myself

Gorgeous, amazing huge showroom! The salespeople are very knowledgeable and customer focused! Very…read morepatient and not pushy at all. I bought tile, vinyl plank and back splash tile through them they even install!

We had RB's measure our brand new home for flooring. They sent a guy out to measure and we were…read morevery pleased with him and the products we received. When all the flooring was finished we had 6 boxes of hardwood floor left over. After a month of repeated phone calls to try to return the product or to even speak to a manager we have been told, sorry it's a specialty order we can't take it back. If I had realized this, one I would have asked for a second measurement and two would of asked for a clear description on what is considered specialty orders. One would think that if they measured the floor they would take back what they miscalculated. The manager told us repeatidly that he would call us back. Never have received a phone call. There are plenty of places in NWA to get nice quality flooring. Go somewhere else besides RB's.