Good customer service, every staff member we came across was nice and helpful. Breakfast was really…read moregood, Friday morning we had bacon, egg and potatoe wedges. Sat morning they had smoked sausage link cut up and cheese omelette along with potatoe wedges, both days also have bagels, muffins and toast. They also have a juice station with orange, apple and cranberry juice available. There is a waffle maker and batter that was quick to make. Room was very spacious, we had the 1 king bed suite. Room was clean and able to fit 4 people no problem, with the fold out bed. Kitchen area had a coffee machine, tea was available too. Utensils and cookware were available and clean, along with dishes and cups. The pool area is clean and stocked with towels, same with the 24hr gym.

Amazing stay. Easy making reservation online. They have several categories of discounts including…read moresenior rates. Easy check in. Although I think it would be helpful to offer more information at that time ie, explaining that housekeeping is every other day. Actually we stayed Friday to Monday and housekeeping did not empty our trash during that time but the front desk and housekeeping staff were friendly and helpful when I communicated with them. Overall the hotel is clean, decor is beautiful, and it smells amazing. From the moment you walk in and throughout the hotel there's the most wonderful smell. The free breakfast has fruit, yogurt, hot oatmeal, self serve waffles, eggs, potatoes, breakfast meat, pastries, self serve toast. Plenty of seating including two patios in the front. My only suggestion would be more lower seating options for seniors or perhaps persons with disabilities. Many of the tables were high top. I used the washer and dryer for $3 per load and that was helpful. I used the fitness center. Treadmills, bikes, and free weights. Parking is $10. I'd definitely stay again. Short 20 minute drive to Lake Elsinore to see my aunt.

I have stayed here 3x I'm a frequent flyer because I live close by and host events on my property…read moreso I stay here often as it's the closest hotel to me and I enjoy it here. Tonight I was not happy with the costumer service through the manger Amber. I booked the most expensive room here. I'm staying in the king suite room suit 426 . I'm staying here with my kids and husband. The pull out bed is way smaller than I anticipated and my kids did not want to share the bed. My son 13 and my daughter 9 clearly didn't want to share this TINY pull out so my daughter decided to sleep on the little lazy boy side of the couch. I called house keeping for more blankets and sheets for my daughter and 1 more pillow. The housekeeping line was busy so I called the front desk and was told to come get my linens. What's housekeeping for if I'm doing their job? Amber the oh so lovely manger advised they could only accommodate us with one pillow because they are so busy and can't give anymore out. That is where I'm bugged and having an issue. As a frequent guest i am not thrilled with Amber at all. As a hotel there should be plenty of pillows, there is NO REASON Why they should only be giving me one pillow. Other then the Bs from this stay the breakfast here is phenomenal, they have a later then usual check out which my family and I love because we are NOT morning people. The hotel is clean, the staff is ok, the pool area is clean and they alpha r a cool basketball court that most hotels do not have. At the end of the day i would recommend this hotel and I will be back.

Passing through town, I got to stay at this lovely cozy hotel. I was fortunate that they had one…read moreroom available, and I was able to utilize my points to cover the cost of this stay. My room had a wonderful view of the hills and the room was also very decent. More things were right in my experience with this hotel versus the little things that could use some improvement. It was minor however there were some staples sticking out that you can see in some of the pictures here that could've caused harm to someone. I did raise it to the attention of the front desk and hopefully they got it taken care of. Other than that, this was a great place to stay at.

We arrived here at 8ish-pm on a Thursday night, and check-in was quick. The hotel is right by the…read morefreeway as you exit. It's near many restaurants/fast food chains and supermarkets so no worries about having to travel far. Parking lot doesn't look too big but was occupied by many cars already though there were still a few parking spaces available. The lobby is clean and open with a water dispenser with lemon slices. I was hoping to refill my water bottle but there's a sign that says to not do that but rather use the plastic cups to the side if you want water. There are 3 floors but ONLY 1 elevator and it's slow. Faster to walk the stairs though its located on either end of each floor. Imagine the hotel busy and waiting for the elevator. Eeek. The hallway and stairways are clean. Our room with 2 Queen size beds is a decent size though a little narrow eith limited walk space. There is a long bench to put your luggage(s) on or for you to sit on. The back wall where the bench is there are square hooks to hang your purse or clothing items. There is a small dresser part of the desk and a small closet/armoire with somw hangers, iron and an iron board. There are many dimmed lights options within the room. There are switches under the TV, by the bed stand, and 1 by the closetn but I like the table light (3 settings) better to act as night light as its dimmer and doesnt brighten up the room. The bathroom is very spacious. The tub has a grip mat to prevent falling and there are complimentary Dove brand hair care and hand wash & lotion. The water pressure is strong and the hot water is hot! What I like is that there is a bathroom fan that is strong enough to suck away the moist after a shower. It's loud but it does its function. Most hotel rooms don't even have the fan. The bed is good, not great. Not soft but not firm. The pillows though are very fluffy. I like that the linens are clean and pretty white as I did not see any stains. Complimentary breakfast is good though I wish they had bacon on the weekends as they only had it on Friday. The rest of the weekend was turkey or pork sausages instead. There's a variety of hot breakfast (scrambled eggs, cheese egg Omelette, bacon, sausages, biscuit and gravy) options with bread, english muffins, muffins and including a pancake machine. They also have a small fridge with Oikos yogurt (strawberry/ blueberr/vanilla flavors), organic valley milk )regular/chocolate milk), and SILK brand milk with a juice machine. A coffee station is available all day including a basket of fruits (apples/bananas/oranges) on the table for you to grab. The eating area is small though I didn't experience any issues with getting a table during my 4 days/3 nights there. Service at the front desk is good though my interaction was to request a pool towel only. My husband managed the check in and check out but he didnt complain so I guess all is good. The gated outdoor swimming pool & hot tub area is small with a few lounge chairs and 2 tables. But good enough for little kids to enjoy during their stay. I would definitely return to this hotel if our hockey tournament requires us to. It it kind of farther to the rink where we have to be compare to another hotel where we usually stay.

Very nice stay. The room was quiet, clean, and offered great space. It was easy to relax and enjoy…read morethe accommodating features such as the shower that has great water pressure and temperature. The hotel was easy to find and priced nicely. The breakfast had a lot of options including self made pancakes, yogurt, toast, sausage, eggs and more.

We checked in here Wednesday afternoon for 1 night while in town for a graduation. The parking lot…read morewasn't hard to find parking and the lobby was clean and well kept. Check in was easy and we were in our room probably within 10 minutes. The room was nice, the bed was comfortable and everything worked great. The bathrooms are pretty big, and we're all in working order. Definitely a good place to stay for a very reasonable price and only a few minutes from the local high school which made it really easy and convenient for us. I didn't need breakfast then next morning but they did have a pretty big breakfast option and the coffee was great. I'd definitely stay here again.

Having been a Hilton loyalty point member for years and so having lots of experience with them,…read morethis was unique. Can only say that what was going on in the middle of the night was not like a party, but rather a prostitution ring going on. Sadly, it's probable that you won't read this until after you have yourself had a negative experience.

This hotel is the definition of don't judge a book by its cover. From the outside, I didn't expect…read moremy stay to be as comfortable as it was. For the price of a nightly rate, the hotel is worth it. It has an elevator, a gym, free parking, and lots of food/grocery options near by. On Sundays, they let a church use the conference area. What surprised me the most was how good the free breakfast was that is included with the stay. I haven't had a hotel breakfast in a long time and it's an art that has either disappeared or the hotel has cut corners.

We have used this location twice now to accommodate the presenters at our organization's annual…read moreconference. The staff is always friendly and very accommodating. The hallways and common areas are always clean and tidy. We had several of our presenters leaving on super early flights and wouldn't be able to get breakfast. They gave them breakfast bags to go. Nothing fancy--basically some of the portable food from the breakfast, but that small effort went a long way towards making our presenters happy which made us--the organizers--happy too. The location is right off the 91 so it's centrally located to wherever you're going in Riverside. The two places for improvement would be (1) for them to have more non-pork options for breakfast (turkey bacon at least) and (2) addressing some of the rooms which showed notable signs of age and wear--particularly the bathrooms (sink, shower). I would take off half a star but yelp only allows whole stars. So it's either a 4 or 5. Quite frankly, I think the customer service a hospitality outweighs a few cosmetic issues in the vanity. So 5 stars it is! Besides, they appeared to be renovating several of the rooms so I trust they will have them all done by the next time we come. We absolutely intend to use them again and would recommend them to others.

Hotel is quiet and clean. We were able to park close. There is a pool and hot tub, even is handicap…read moreaccessible.

The hotel is clean, staff is friendly and considerate. The problem is the location. The first night…read moresomeone was detained at gunpoint by the police. Every evening there were (what seemed to be) homeless and people opening exchanging or participating in illegal substance abuse. Not somewhere I would consider taking my family again. We stayed a total of 3 nights. We luckily didn't have an issues, definitely felt uncomfortable. We would have left except we had a large party (multiple rooms) and all stayed at this hotel together.

Nice clean hotel lots of rooms. Had a nice pool area and a recreation area for kids to play. Had…read moreplenty of restaurants nearby as well. The laundry system here was done via an app which was cool. Staff very friendly and accommodating and gave good reviews on nearby places to go. Did get a little loud with so many kids around some nights.

Hotel staff is friendly and helpful. Had a short over night trip here, room was clean and…read morefacilities well maintained. Enjoyed the complimentary breakfast, that's always a plus. Would definitely come again.

From the time we checked in until the time we checked out was amazing. The staff, property…read morelocation, and the room were quiet, nice, and pleasant. The staff is friendly and greet you immediately. They assist you in every way and quick to solve problems. Will stay again.

I've stayed here a few times it's a decent place, However…read morebe careful with the surprise charges. I thought I was doing a good deed by cleaning up as much as possible to make it easy on house keeping. But was shocked at a 40 dollar charge for using the hand towels to clean up. BEWARE