I have had consistently fine experiences with Family Medical when I have needed help with equipment…read moreto deal with a variety of medical issues. They had good back supports when i was dealing with back issues, had exactly what I needed for the recuperation time after hip surgery and recently had exactly the right nebulizer I needed for a respiratory problem. It's not just that they have such good stock, their service is knowledgeable and friendly. All in all, I'm very grateful that we have this fine medical supply in Napa. Kudos!

Went to get a walker for Nana and found they have different sizes for different heights and styles…read more You can dress them up or get a plain version. We also looked at transport chairs to rent for when we go someplace and she can't walk a long distance. This store has everything. We made an appointment with their fitter to go back and get fitted for compression stockings her doctor wants her to have. The staff was nice and knowledgeable. I found out they are part of the family that had Family Drug Pharmacy. Love supporting local small businesses.

What??! No reviews? OMG, well let me be the first. This place is absolutely amazing! My doctor…read morereferred me there for some used medical equipment, I'd priced it myself and was looking to pay between $600 and $1400!!! YIKES!! Got to Share the Care, and found it for free! Along with all the accessories that all totaled would've cost me nearly $2000!!!!! This "store" has absolutely EVERYTHING-Wheelchairs, walkers, canes, medical supplies, Cpap machines, protein drinks, anything, and everything that anyone with any medical needs could use. It's all in excellent condition, and all for free!!! And the staff, OMG, so very friendly, extremely helpful, and knowledgeable. This place is a Godsend. Anyone who has insurance that doesn't cover equipment or supplies, or anyone who is a caregiver, definitely needs to visit this place. I can't even believe a place like this exist. Thank you so so much for Sharing the Care.

Freedom Mobility Tech Rep Dennis Daniels, completely & articulately addressed ALL my concerns…read morecomprehensively. Additionally he was appropriately compassionate & personable. I was extremely pleased with all aspects of Dennis's instructions, which I video recorded due to my TBIm induced cognitive short term memory. He is a great representation of your firm, which my experience with Dennis & all others I talked to from Freedom Mobility, were best customer service practices in action on every call. Satisfied customer here & look forward to working with your firm in future. Overall a very pleasant experience, a rarity these days.

My case manager (Marie) is a true professional. I appreciate the updates and clear communication…read more Unfortunately, I had to reschedule my first appointment and she gave me a new appt the same day, I called. Marie is a great listener, great communicator, and is always available for her clients. Freedom mobility is so lucky to have her. In addition, Marie had an answer for every questioned I asked which made me comfortable.

Smooth transaction and helpful in obtaining a registration for my motorcycle. Avoided hours at the…read moreDMV

Googled business near me that I can renew license. They may or may not do that service…read more Regardless, nobody there at 1pm. No call back after leaving message or sending test asking what their hours are currently. Maybe they had a emergency but if they didn't, that's kind'a not the kind of trait I'm looking for handling my legal documents.

Needed a hard to find part for my husband's 2001 Ford F250. Started by calling PAS. My first call…read moreof the day & boy was it fruitful! He was pleasant, courteous, picked up on the 2nd ring. Anyway, told him what I needed, said he had no such part. HOWEVER, he quickly looked on his computer and, before we were done, gave me the names, phone numbers, and locations of 2 other companies that DID carry my part and even quoted me the price they were asking! The entire exchange was under 5 minutes! Now THAT's service. I will remember these guys. Best service ever. Remember the old movie, Miracle on 45th where the department store employee sends them to their competitors when they don't have what they need? Well, I can only say, Well Done!! Great service. Thank you!

I have tried several times now to reach a live person, during working hours. But everyone seems to…read morebe busy!!!! I'll try again thou, since you have gotten such GREAT reviews, maybe I just call when you are busy!!!i left first part overview I believe,... A week ago??? Can't get a response to ANY OF MY CALLS ABOUT my car, sitting in garage with $2000 of repairs in it, less than 1 yr old BT stereo in it that all work, but don't have the $1100 to fix anymore. No response, they don't want my car to sell for parts? Can't answer the phone? I don't get it. Ur views are GREAT..

Outstanding service! The owner Gary is a great guy, very professional. He was also very flexible…read morewith his time. Definitely would recommend using his services.

Gary is awesome! He's super professional and way friendlier than the people at the DMV. I had some…read moretrouble with my registration, and although I had to go back to the DMV to clear the issues with my vehicle, Gary still took the extra time (past 5pm) to thoroughly explain the problem and even gave me resources on getting my registration cleared without an additional charge. I 100% recommend everyone to use this service as opposed to going into the DMV offices. 14/10 experience!

Patelco Credit Union has a great history. Originally serving employees of the Pacific Telephone &…read moreTelegraph Company (now AT&T), they opened their membership to the public in 1983 and now have branches throughout Northern California. My grandfather, who retired from AT&T, has banked with Patelco for years, and now I'm proud to continue that tradition. The Fairfield branch has been outstanding. I initially came in looking for a car loan, and the team was able to secure me a competitive APR with a smooth, stress-free process. Since then, I've also opened both checking and savings accounts. What impressed me most was how much time the staff took to educate me. Instead of simply opening accounts, they explained how to use each one effectively to help me reach my financial goals. I left feeling more confident about managing my money and planning for my future. Excellent customer service, knowledgeable employees, and a genuine commitment to helping members succeed financially are what set Patelco apart. I can absolutely see Patelco being with me through the next stages of my life, and I'm excited to see what financial and savings goals I can accomplish with them. Highly recommend the Fairfield branch!

The bank is so clean and the people are nice to me I love that place The service is good.read more

I had a DEF system issue with my Sprinter van. Tony Danai, Service Advisor, provided excellent…read morecustomer service and managed the process of diagnosing the problem, fixing the issue and working through the warranty process. Tony is one of the best Service Advisors I have experienced in my many years of vehicle ownership. Thanks, Tony

I am very disappointed with my experience with Mercedes-Benz of Fairfield, California. I contacted…read morethe dealership because the battery in my Mercedes is still under warranty and appears to be defective. The battery is relatively new, but it is not working properly, and I requested a warranty replacement. However, I was told that I would have to bring the car and the battery to the dealership to run a diagnostic inspection before they would determine whether the battery could be replaced under warranty, so they tried to get money from the customer for almost the same amount as the battery to honor the warranty I explained that the battery is under warranty and that I believe it is defective and needs to be replaced. I was very concerned about being charged such a high diagnostic fee for a battery that should be covered by the warranty. Unfortunately, my experience with the person I spoke with on the phone was also very unprofessional. She placed me on hold, and when she returned, she asked if I was still there. I said yes and asked her to continue. She then told me that they could not help me with a strong attitude and hung up the phone in my face. I contacted another Mercedes-Benz dealership about the same issue, and they were very nice and professional on the phone. All they asked me to do was provide the invoice or proof of purchase. They told me, "No problem. Once you provide the invoice, we will be happy to replace the Battery for you under warranty." This is the way it should be, I believe customers deserve respectful and professional service, especially when dealing with warranty issues. My experience left me feeling that my concerns were not taken seriously. I encourage all customers who do business with this stupid location Mercedes-Benz of Fairfield dealership, to carefully keep their eyes open on all of their Purchase and service! and documents, to read and fully understand all Paperwork before signing. Customers should also make sure they clearly understand all charges and warranty terms. I hope Mercedes-Benz of Fairfield will take this complaint seriously and improve its customer service and handling of warranty claims.