They moved with no forwarding information and I never received my Meta Glasses that I paid for SCAM.read more

They seem to be permanently closed. My son ordered and paid for contacts and didn't get them either…read moreto the tune of $300! I wish this practice would have told us the lab's information so that we could get the contacts somehow before shutting down!!?? Loved the doctor! The techs were awful.

This place does not sit with you when you come to pick up your glasses for Rx accuracy and fit…read moretesting. I've never seen this type of poor customer service on so many levels. Spending the amount of money on not 1 but 3 pairs. When the first two pair came in, my husband went in and they handed him 2 of them, but gave him ONLY 1 case. I called the store and spoke with them about this unacceptable customer service. They assured me when he comes in for the third pair, to bring the other 2, and they would make sure to fit test all 3. Three strikes cause again same behavior and poor customer service. These folks do not understand the importance of Fit testing to make sure the prescription was actually correct, and sit properly on customer's face. This was my husband's first time getting prescription glasses. Apologies and we will make it right, mean nothing!!! Nationwide Vision you need to do better!! You deserved a -5 review. You were given a second chance to make it right and failed both times!!!!

Called to pick up my brothers glasses longest hold. Then told me to leave a voicemail after because…read more" all lines are busy" but store is always empty. & even in the store they take the longest to help you.

I highly recommend this store. I had ordered my glasses from another store and I was having…read moreexcessive problems with distortion not to mention I treated like I was dumb. As soon as I walked in the Laveen location, I was acknowledged Andrew. By the way, he's really awesome. He asked appropriate questions to find out where the problem was. He remeasured my eyes and reordered the glasses. He is very competent and what he is doing. I highly recommend this store.

I have to give this location 5 stars. They are friendly & timely. The eye doctor was thorough &…read morerecommended a correction from my cataract surgery. They have a huge selection of frames at all price ranges. The store is bright and clean and well organized. Most impressive to me was their 100 days to love your new glasses or we will change them for free. And they mean it! If you increase the cost of the frame you choose you pay the difference but otherwise - progressive, transition, carbon lenses. Replaced. Free. No catches at all! I was pretty blown away!

Richard is amazing!! Not only did he go out of his way of finding me the best glasses, he also…read morehelped me get them at an affordable price. You don't see service like that anywhere. I really appreciate this place and this is my second year coming here after bouncing around so many places. Highly recommend! Dr Steven Wan is also great!

Same-Day glasses took 3 weeks for us. No special order or anything out of the ordinary.read more

It's always a pleasure being treated by Dr. Juarez…read more His knowledge and bedside manner are fabulous. His quick wit and knowledge of different treatments and insurance make him a premier provider in eyecare. With weekend hours, morning and evening hours, and a full-frame center coming to this location, all your eye care needs are taken care of in one place.

They place is awesome and very friendly but I am knocking 1 star because they had their doors…read moreclosed 10 mins early for lunch I came in at 11:50 and doors were already locked. I understand 5 mins early, but not 10

I went into Walmart vision center for the first time the beginning of October this year 2021. The…read moreeye doctor who examined me was great. The girls out front were great. And particularly Marisol one of the girls that waited on me. They are all highly knowledgeable and I wish I would have been going there since I moved here 4 years ago. The prices are better customer service is better just all around great experience. My glasses came quickly also! And they're perfect! Thank you everyone especially Marisol!

Was just there (Estrella location) and a wonderful experience. Had never been to a Walmart vision…read morecenter before (nothing against Walmart) but can tell you the service is Nordstrom level of quality. Fabulous front desk professionals and great doctor. Check it out for yourself.

Had an emergency check up due to chemical on my eye and was treated asap would recommend!read more

Worst customer service I have ever experienced. They greet you by saying what did you need. They…read moreget your info and with no other customers in the store and 6 people working have you take a seat and wait. No sense of urgency, rude and just overall a terrible experience.

Not sure why this location has such low ratings... I have been coming here annually for my eye…read moreexams and contacts for the last 3-4 years and have always had a pleasant experience. All of the staff have been great and I love how convenient it is to get an appointment and I'm always in and out!

I came in to get my glasses adjusted and nose pieces fixed and lucy was awesome and very sweet. My…read moreglasses have a lot of wear n tear and she fixed them with no hesitation or judgement. She even offered to deep clean them. I love this location very positive customer service and fast service.

I have been going here for years Always well very well…read moretaken care of Staff is very helpful and courteous Overall a very pleasant experience

After Tegan another rep at another store in Surprise which I highly recommend as well, took all my…read morephone calls and answered all my questions he guided me to this store where I Met Kayla! Kayla was exceptionally professional, and got me in and out of the store in such a timely manner. I cannot recommend Kayla and her store enough. It was definitely worth the 45 minute drive!

Today i finally decided to have my eyes examined after putting it off for years, This wasn't my…read morefirst time, I've been to other optometrist, every time everyone of them felt like my vision wasn't their main priority or me as a patient, instead Just expected to be another sale, as the doctors would rush through my exam for their staff of wolves could Sale me on some designer frames that usually didn't fit and looked horrible. But not at Primera Vista optical, as soon as I walked through the door I was pleasantly greeted, my time was a priority to them as well as my health and vision. The staff at Primera Vista was helpful from the very start and once it was time for the exam I was introduced to the doctor where again I was pleasantly greeted. She was absolutely amazing, spent the time to really hone down my eye sight to near perfect while explaining every detail why my eye sight was the way it was. The actual HONEST level of care you expect from a doctor. After the exam I returned to the Primera Vista's lobby to try on some frames just to get an idea of what I was looking for, not expecting to purchase anything at that moment because in the past I usually ordered them online but in doing so you never really know if they fit right or look good. Not once was I attacked by Primera Vista's staff or felt pressured into buying anything but, with so many frame options I decided to ask for an outside opinion. Primera Vista's whole staff helped me with their honest input on what looked good on me and what fit well. It really helped me find a frame I was confident with and felt confident in. When I asked the price expecting some outrageous number to a pleasant surprise it was around the same price as online and I will get my glasses so much faster plus I actually know I like the frames. The experience was so incredible I just had to share it with everyone as I wish more places would treat their patients like this. Primera Vista took great care of me and If you want to have this same experience, I highly recommend Primera Vista Optical.

Amazing selection no matter the budget I snapped my husbands glasses over the weekend and was in…read moreand out with in hour with a new Frame. I will be returning for future eyewear needs.