Picked up my eye glasses today, which was quick and easy. Unfortunately when I went to my car, my…read morebattery was dead as a door nail. I asked if I could get a jump from anyone inside and the manager was more than happy to help me out. I really appreciate the extra effort for a stranded customer. The eye glass fitting and eyeglasses are great too.

Best service, Best people Always, friendly & courteous…read moreI go there for every eye glasses Thank you

It's always a pleasure being treated by Dr. Juarez…read more His knowledge and bedside manner are fabulous. His quick wit and knowledge of different treatments and insurance make him a premier provider in eyecare. With weekend hours, morning and evening hours, and a full-frame center coming to this location, all your eye care needs are taken care of in one place.

They place is awesome and very friendly but I am knocking 1 star because they had their doors…read moreclosed 10 mins early for lunch I came in at 11:50 and doors were already locked. I understand 5 mins early, but not 10

My first time visiting this location and I am very pleased with the services. Dr. Singer is very…read morefriendly, knowledgeable, and gets the job done quick. Once I was done with my exam I was introduced to Mike and he was able to walk me through the opinions that I had with my insurance for contacts and glasses. He took the time to listen to any concern I had and also was very patient when I was in between frames. I really enjoyed my experience because Mike took his time to figure out what would be best for me, I didn't once feel pressured or rushed. Picking up my new glasses today and I am very excited.

I had been going here regularly for a few years, then I had cataract surgery a couple of years ago…read moreand stopped going. I returned here this year after a vision issue. I am back in glasses, but they are not a dire need as I see fine without em. They said I have dry eyes and some of the cleanest eyelash extensions they have seen. They suggested I use eye drops, an eye wash, a fish oil supplement, and a Bruder eye mask. I have not had any further vision issues, and I think my looks have improved since glasses make me look better and more intellectual.

My family and I live on the east side of the valley, but we happily made the trip to Ohana with my…read moresister and parents to get prescription sunglasses, and it was so worth it. The store is spotless, beautifully organized, and packed with an amazing variety of frame styles. I loved the Finding Nemo touches throughout the shop They had frames I haven't seen at other optical stores, from fun and colorful to classic and timeless. I loved so many pairs that choosing was genuinely hard. I ultimately went with a pair of Maui Jims and couldn't be happier. The owners were incredibly kind, knowledgeable, and welcoming, making the entire experience relaxed and enjoyable. I will absolutely be returning to Ohana and highly recommend checking them out if you're looking for great frames and outstanding service!

I have been to several places to get glasses in the last couple of years and none of them have…read moregiven me usable glasses. I decided to try one more time and selected Ohana Eye Care because of their great reviews. I'm so glad I did! Dr. Kwok works with you personally. She is very interested in any questions you have and in solving any eye problems you are having. She is friendly and patient. She tested my eyes thoroughly. Then we discussed glasses options and made a selection. When I got my glasses they were the best I have had in years. There was a slight problem with glancing to the left. After a few days I called Dr. Kwok and told her about it. She knew exactly what to do and fixed the problem. Now my glasses are perfect!

Dr Vu and her staff offer the most comprehensive and full service optical services in all of…read moreMaricopa County. Their offering of top notch frames, including Tom Ford, are first rate. Highly recommend!

This place is awesome! By far the best optometry experience I've ever had, and I am decades old! To…read moreall staff: Thank you so much for the friendly warm welcomes. Larissa, you are simply the best! I especially thank you for your time, patience, kindness, and professionalism. Dr. Vu, in addition to all of the attributes stated above, I truly appreciated meeting you (your beautiful spirit), and getting my updated exam. God Bless all of you; looking forward to wearing my brand new eyeglasses! Ms. G.W.

Staff and Management at this location is top notch! I visited on Friday, August 30th and was…read moreinitially taken care of by an associate who was pleasant and professional. She happened to be the store manager and noted that my insurance would be accepted at another eye lens business (their competitors). She gave me price options and mentioned it would be worth my while to go and check them out for any frames I may be interested in and if they did not meet my needs - she would be more than happy to continue assisting me. I visited the competitor at boy oh boy was my experience like "night and day" in comparison to service, care and even the quality of choices in which I received at Lens Crafters. The workers at the competitors were trash talking a previous customer. Standing together in a huddle and not helping anyone in the store. Neither even came over to me to offer assistance except yelling across the room if I was needed frames or lenses or a full eye exam. NOT Professional BTW. I decided to return to the Lens Crafters off Northern and made a complete purchase with the manager. I received a same day eye-check, picked out my beautiful frame choice and was promised lenses within a weeks time. My glasses arrived quickly and I couldn't be more happier. I highly recommend Lens Crafters for every person needing glasses and wanting impeccable, affordable and professional service.

I made an appointment, but had to wait 1 hour to see the doctor for annual exam. Ihave been here…read morebefore but they have no records for past history? I have bought 4 different pairs of glasses over 2 years here. Either AI / computer systems have really screwed up or they just pass the buck. Other than than excessive wait times -- product and glasses are ALWAYS spot on!

Terrible service. Waited 40 minutes past my appointment time and finally left to take my business…read moreelsewhere. This is after they screwed up my contacts the first time, requiring me to come in again so they can fix their mistake. Doctor and staff were both short with me and rude. It's overpriced to top it all off. Avoid!

Raquel the office manager was very generous and helpful in getting me in for an appointment fast .read more

Do not go here anymore! Ownership has changed and they no longer care about customer service…read more They steal your benefits and won't reset them after multiple attempts to contact them. Choose another place to take your business!!!

This business has changed owners and is now Keen Eyewear. Service here is not the same. Scott and…read moreKathleen are gone and the level of service seems to have let with them. We experienced charges for services not discussed in advance. And a "new patient" fee accessed even though we were previous customers. The store is messy and untidy and seems to feature fewer Eyewear choices. This is not a place we will visit again.

I like the doctor and the attention to detail he has. My issue is that the appointment time is…read morealways late. They want you to be here 15 minutes before the appointment, but then they are 20-30 minutes late for the appointment.

I had an eye emergency late Friday evening therefore I called the emergency number listed on the…read morewebsite for the Glendale location. I've been a patient at this location for at least 10-15 years. I never received a callback over the weekend. Therefore on Monday morning I immediately called the office directly so I could get my issue checked out. I tried three times but never received a call back after leaving multiple messages. I ended up calling the national scheduling center and they tried calling but could not get a hold of anyone as well. The person I spoke to said she was going to elevate the concern to her supervisor. The customer service representative was very helpful and was able to get me an appointment at another location "Eyetech" which is affiliated with 2020 they were amazing. Over the last few years, I've definitely noticed the level of service is not up to par at the Glendale location. I have officially changed all future appointments to Eyetech.

I highly recommend Dr. Jaron. He has been wonderful to work with during the recent eye problems…read morethat I have had since I moved to AZ. I can't thank him enough for his patience while problem-solving and making changes. And, I now have 20/20 vision with both contacts and glasses again! The staff has been great and very helpful also!

Cannot recommend enough. I have never been in a doctor's office of any kind that is run as…read moreefficiently as Dr. Jaron's. He and his staff are kind and thorough. No issues with billing or pricing.