First time. Michael was Careful. , Helpful and positive . He suggested a program to address issue. I'll be back. For sure

Dr. Symes fixed my back pain and neck issues as I'm a truck driver and our bodies ache from long periods of driving. He might not have a secretary to run the office but that is how you keep costs down and make going to see him affordable. read more

I'm here to defend Dr. Symes. Would it be better if he had an office assistant? Yes. Or a fancy office? Yes. So what? He keeps overhead down so you pay less! I went to Kaiser Permanente for more than a year with lower back and general nerve pain. I couldn't even walk a straight line and dragged one foot so much I fell down half a flight of stairs. Neurologist, physical therapy, full-body MRI, full blood work up, everything. Finally, they said, go to Dr. Symes. He looked at my records, said I can help, and in 2 visits, my symptoms backed off. I can walk again, and my pain is manageable and continues to decrease with his ongoing care. Bottom line: Don't judge a book by its cover. The Chill Bro appearance hides the Highly Talented Chiropractor within. I prefer this to a doctor who looks and acts like a used car salesman selling lemons. read more

Where do I even begin with the lack of quality care you can expect from here. Upon waiting for treatment the chiropractor; not wearing a face mask, was questioning the legitimacy of what my doctors and MRI results were saying. Basically insinuating that they're wrong and he knows all the answers. I was led to the back room and told to lay on my side, he pushed down then repeated the same on the other side and said, "we're done here." He had me walk back and fourth a few times, so he could watch my walking form and criticized that as well. A few times while walking I caught him not even watching but just glancing at the floor as he was discussing his "ideas for treatment." It was a thirty minute experience, 24 minutes of him talking with only 6 minutes of hands on for a total of $60, I left feeling like I got scammed. He told me I should come back again multiple times ASAP, I'm sure he would like that but I will never be back after this. read more

It was my first visit to a chiropractor & I can't wait for my next apt. He payed attention to my concerns (which were headaches & lower back pain) he explained what the causes were after hearing my history & walked me through what would be done. I instantly had relieved from my headache & my lower back pain was to a minimum. He was amazing! read more

Dr. Symes is an EXCELLENT CHIROPRACTOR! And, I've been to many. I feel better before I even leave the office. He frees up my back and neck. I've gone to an appointment at Natomas Chiropractic with a stiff neck, and left with significantly more movement in it. Dr. Symes is quite funny, too. I not only leave feeling physically freer, I feel free to be myself, and usually laugh a lot while I'm there. He sets a tone of openness and humor, while putting thought into each adjustment. Sure, if you want 'foofy,' 'fancy,' or 'elegant' surroundings, you would best go elsewhere. But, if you want a thoughtful, experienced, and talented adjustment, go here! I've been going to Dr. Symes since 2002. read more

Where do I begin, I would give this experience a 'no star' but I have to select something. I called to reschedule and the owner Michael Symes, DC.,PC was very understanding and scheduled me for 10/14/21 at 3:30pm. I showed up around 3:34pm, waited in the lobby for about 15mins he then gave me a clipboard with a form to complete my intake. Five minutes later I returned it along with my med card, he told me I needed to call my insurance provider to see what my co-pay was, if I qualified for the services, and that I should ask if I'm pre-approved for the services- say what!? When did this become the patient's responsibility to obtain authorization? I looked at him in disbelief and said just that and he continued to say it would be quicker for me to get this information then it would be for him. I told him I have never been asked to do this before but I did call the insurance provider and was on hold for 43mins and hung up after 4mins and didn't think it was my place to obtain this verification. I left in utter dismay and do not recommend this place. First impressions count and this one will definitely be remembered! read more

Yknow, the 2 guys here (chiropractor and massage therapist) are friendly, funny and have great personalities. I got a quick massage, it was to die for. I've been adjusted by Dr Mike dozens of times. For months. He's great at what he does, and you can tell he has fun doing it. But I feel like he may appeal more to the medi-cal, workmans comp, non insured demographic. I started seeing him in October. He took my insurance information and asked if I had a co-pay. I wasn't sure. He told me not to worry about it and I should call my insurance. And that I should come in 2-3 times a week. I did this for several months. My insurance gave me an ambiguous explanation that I didn't understand. I'm not an insurance billing expert. Dr Mike never charged me for anything saying 'ah don't worry about it, I'm sure it's fine.i really gotta call your insurance. I'm behind.' when I repeatedly would say 'I think I owe you money.' I started feeling better and coming in less and less frequently. My back started acting up after about a month and he adjusts me. Afterward, there were 3-4 people in the waiting area. He pulls me aside (still very much within earshot) and basically shows me some report and says that I owe him several hundred dollars. WHAT??????????? I'm no thief. If I owe the money, I owe the money .. But damn. He let me think everything was fine. It was VERY embarrassing, really unprofessional, and completely caught me off guard. And then I got an explanation of benefits from my insurance company. He had literally submitted several months worth of claims on one day. Homie needs an office assistant. He was constantly interrupted during my adjustments to answer the phone and greet a patient. And they need to put a wall up between the waiting area and the examination rooms. It's all nearly completely open air, so everyone's conversations can be overheard. Like my unfortunate "you owe me money" conversation. read more

Dr. Symes is a straight-up, laid back dude who helped me when my back was hurting. He explained everything that was happening with my back, reassured me that what he was going to do wouldn't hurt. I read some of the reviews prior to going and my experience was great. The office is low frills, but I appreciate utilitarian. My back is quickly getting better, and I would fully recommend this office. read more

I am all for supporting small businesses and privet practises. But this place was very unprofessional, messy and smelly. When calling to book an appointment for my husband And myself to have adjustments done on our backs, and the Dr. answered the phone and booked the appointment, I assumed he had just been standing near it. Once there, I realized he was also the receptionist. I arrived at this location was tripped out by the fact that they had a bunch of there bills all over the desk(Smud,cable, ect...) There where patients files all over the place, on the desk,on the floor,on a random table near the "rescription area", where there was no receptionist. I stood at the desk for about 5-8 min when the phone starts to ring. A guy walks from the rear of the clinic in my direction, makes eye contact with a look that says, wut do you want? He then starts to go in to detail about the callers needs as he still fails to great or excuse himself to me while looking me in my face. At this point, I just turned and walked out the door. For the prices That I was quoted when I called, there was no way I would let anyone in there touch me. SMH read more

Dr. Michael is a great Chiropractic Doctor he has been the miracle cure for my back. He's very patient and willing to work with you even if you're in excruciating pain. He has succeeded where other doctors have just failed horribly thank you very much for being a great person read more

Great Dr ! I couldn't even stand up straight and he fixes me up . I'm pretty sure I found a keeper. He also has very reasonable price if you don't have Insurence. read more

Dr. Symes is a pleasant, easy-going guy and his office is a good representation of his personality. No bells and whistles here. What I like about Dr. Symes is that he does a very good job of feeling where those sensitive spots are located. Then he pauses and thinks about the best approach for the adjustment (I'm amused by this behavior.) But it all comes down to the main reason I am there... to get my back in order. I've only been 3 times so far and he seems to read my body quite well without me saying much. He got some good cracks in my stiff and stubborn upper-back which usually doesn't "give" very much. I'd give him 4 stars if he had a pretty office with all the fixin's, and another star on top of that if he had a front desk assistant. But so far I am pleased with my adjustments sans the "extras". read more

I give Dr Symes my highest rating and recommendation. After a bad back injury I spent two years going to another chiropractor. It helped, but did not completely solve my problems so I lived day to day in pain and with trouble walking. Thought I would just have to get used to it and be semi-crippled the rest of my life. I had nothing to lose to try a different chiropractor, right? That was the best decision of my life. I went to Dr Symes and within a month he drastically improved my back injury and my quality of life. It has been around 6 months now and we've almost got everything totally handled. Looks like I won't have to be semi-crippled the rest of my life! Do you realize what a miracle that is for me? Dr. Symes is an old-school Palmer guy. He uses the original Palmer method of adjustment. He tells you what you need to do at home to gain maximum improvement as well. It is simple, uncomplicated, easy to understand. Dr Symes is very friendly, professional and understanding. His office is relaxing and in a good area for parking and access. It is over by The Waffle Experience. And if you live in Natomas you are lucky to have the best chiropractor around, right in your neighborhood! Two very enthusiastic thumbs up for Dr. Michael Symes. read more

You MUST go to Dr Symes! He is very in-touch with you're needs, listens to all your physical problems, and genuinely wants to help. No gimmicks, no sugar coating, he can truly feel your problem area and give you a realistic expectation on what what'll take to fix it. I haven't been satisfied with a chiropractor in almost 15 years, and I have finally found the right one! I'm an ex-athlete and have high expectations, thank you Dr Symes for being honest and getting the job done! I will recommend you to anyone who needs it! read more

This place is terrible!!! Unprofessional, dirty and smells bad in the building. Michael Symes ripped us off with a 5 minute session and basically said all you need to do is sleep different. I got robbed $75 in 10 minutes in total visit. When I called back he never answered the phone. And while we were there all he complained about was people calling and needing things. BRUH!! You in the wrong business if you don't wanna deal with people. DO NOT GO HERE!!! He doesn't know shit about what he's doing and just talks down to you making you feel stupid with his sarcasm. read more

Honestly, really really bad customer service. Place is really small and it's smells really bad. You know like when you walked into a bad Chinese restaurant, yup, that raunchy smell. I don't recommend it. read more